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Infected with Ihavenet & Google keeps redirecting

  • This topic is locked This topic is locked
8 replies to this topic

#1 rajesheoran


  • Members
  • 4 posts
  • Local time:04:47 PM

Posted 18 October 2013 - 04:28 AM

Do not know how to remove?


Google search links are redirected to Ihavenet.com. i have tried with combofix and malwarebytes earlier on my own but could not suceed in removing the problem. Please advise how to get rid of Google redirect problem.


please see below DDS.text


DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 10.25.2
Run by HP at 14:48:43 on 2013-10-18
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3014.1588 [GMT 5.5:30]
AV: McAfee VirusScan Enterprise *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ================
C:\Program Files\IDT\WDM\STacSV.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\aestsrv.exe
C:\Program Files\Bluetooth Suite\Ath_CoexAgent.exe
C:\Program Files\Bluetooth Suite\adminservice.exe
C:\Program Files\Hewlett-Packard\2009 Password Filter for HP ProtectTools\PTChangeFilterService.exe
C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files\Hewlett-Packard\HP Hotkey Support\HpHotkeyMonitor.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\Program Files\SAP\SAPsetup\Setup\Updater\NwSapAutoWorkstationUpdateService.exe
C:\Program Files\Common Files\Portrait Displays\Drivers\pdisrvc.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\mfeann.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\Bluetooth Suite\BtvStack.exe
C:\Program Files\Bluetooth Suite\AthBtTray.exe
C:\Program Files\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Hewlett-Packard\HP HotKey Support\QLBController.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\HP\HP UT\bin\hppusg.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Program Files\SAP\SapSetup\setup\Updater\NwSapSetupUserNotificationTool.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Samsung\Kies\Kies.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe
C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe
C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe
C:\Program Files\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
C:\Program Files\Common Files\Portrait Displays\Drivers\SDKCOMServer.exe
C:\Program Files\Common Files\Portrait Displays\Drivers\pdiSdkHelper.exe
C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
============== Pseudo HJT Report ===============
uProxyOverride =;<local>
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - c:\program files\microsoft office\office15\OCHelper.dll
BHO: HP ProtectTools Security Manager Extension: {395610AE-C624-4f58-B89E-23733EA00F9A} - c:\program files\hewlett-packard\hp protecttools security manager\bin\DpOtsPluginIe8.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - c:\program files\bluetooth suite\IEPlugIn.dll
BHO: Adobe Acrobat Create PDF Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office15\URLREDIR.DLL
BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - c:\program files\microsoft office\office15\GROOVEEX.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll
uRun: [WordWeb] "c:\program files\wordweb\wweb32.exe" -startup
uRun: [KiesTrayAgent] c:\program files\samsung\kies\KiesTrayAgent.exe
uRun: [KiesPDLR] c:\program files\samsung\kies\external\firmwareupdate\KiesPDLR.exe
uRun: [KiesAirMessage] c:\program files\samsung\kies\KiesAirMessage.exe -startup
uRun: [KiesPreload] c:\program files\samsung\kies\Kies.exe /preload
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
uRun: [Adobe Acrobat Synchronizer] "c:\program files\adobe\acrobat 11.0\acrobat\AdobeCollabSync.exe"
uRun: [] c:\program files\samsung\kies\external\firmwareupdate\KiesPDLR.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AtherosBtStack] "c:\program files\bluetooth suite\BtvStack.exe"
mRun: [AthBtTray] "c:\program files\bluetooth suite\AthBtTray.exe"
mRun: [HPConnectionManager] c:\program files\hewlett-packard\hp connection manager\HPCMDelayStart.exe
mRun: [NUSB3MON] "c:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [HPPowerAssistant] c:\program files\hewlett-packard\hp power assistant\delayedappstarter.exe 120 c:\program files\hewlett-packard\hp power assistant\HPPA_Main.exe /hidden
mRun: [QLBController] c:\program files\hewlett-packard\hp hotkey support\QLBController.exe /start
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HPUsageTracking] "c:\program files\hp\hp ut\bin\hppusg.exe" "c:\program files\hp\hp ut\"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ToolBoxFX] "c:\program files\hp\toolboxfx\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 11.0\acrobat\Acrotray.exe"
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE -startup
mRun: [SAP_WUS_UNT] "c:\program files\sap\sapsetup\setup\updater\NwSapSetupUserNotificationTool.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
StartupFolder: c:\users\hp\appdata\roaming\micros~1\windows\startm~1\programs\startup\sendto~1.lnk - c:\program files\microsoft office\office15\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office15\ONBttnIE.dll
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - c:\program files\microsoft office\office15\OCHelper.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - c:\program files\bluetooth suite\IEPlugIn.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office15\ONBttnIELinkedNotes.dll
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-
TCP: Interfaces\{3C5542B0-1ADA-4969-9AB4-5712FA659D45} : DHCPNameServer =
TCP: Interfaces\{7654D9CC-1E70-465E-9DAE-90D05B5B97B9} : DHCPNameServer =
TCP: Interfaces\{7654D9CC-1E70-465E-9DAE-90D05B5B97B9}\25B402759664F6E69636 : DHCPNameServer =
TCP: Interfaces\{7654D9CC-1E70-465E-9DAE-90D05B5B97B9}\350796365602D494D2335323 : DHCPNameServer =
TCP: Interfaces\{7654D9CC-1E70-465E-9DAE-90D05B5B97B9}\35169716A696D27457563747 : DHCPNameServer =
TCP: Interfaces\{7654D9CC-1E70-465E-9DAE-90D05B5B97B9}\84459444 : DHCPNameServer =
TCP: Interfaces\{7654D9CC-1E70-465E-9DAE-90D05B5B97B9}\94357454340284541465950254E47494E454542594E47402C44544 : DHCPNameServer =
TCP: Interfaces\{BC128FEB-0213-4F54-9EA9-42CCE1BDF62E} : NameServer =,,,,
Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office15\MSOXMLMF.DLL
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - c:\program files\microsoft office\office15\MSOSB.DLL
Handler: saphtmlp - {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - c:\program files\sap\frontend\sapgui\SAPHTMLP.DLL
Handler: sapr3 - {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - c:\program files\sap\frontend\sapgui\SAPHTMLP.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
LSA: Notification Packages =  DPPassFilter scecli
================= FIREFOX ===================
FF - ProfilePath - c:\users\hp\appdata\roaming\mozilla\firefox\profiles\ja0qym58.default-1382082149030\
FF - prefs.js: browser.startup.homepage - hxxps://
FF - plugin: c:\progra~1\micros~1\office15\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\acrobat 11.0\acrobat\air\nppdf32.dll
FF - plugin: c:\program files\common files\adobe\oobe\pdapp\ccm\utilities\npAdobeAAMDetect32.dll
FF - plugin: c:\program files\common files\adobe\oobe\pdapp\ccm\utilities\npAdobeAAMDetect64.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMeetingJoinPluginOC.dll
FF - plugin: c:\users\hp\appdata\local\google\update\\npGoogleUpdate3.dll
FF - plugin: c:\users\hp\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\hp\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\users\hp\appdata\roaming\mozilla\plugins\npo1d.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_117.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2013-09-12 20:40; web2pdfextension@web2pdf.adobedotcom; c:\program files\adobe\acrobat 11.0\acrobat\browser\WCFirefoxExtn
FF - ExtSQL: 2013-10-01 18:10; {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}; c:\program files\mozilla firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
============= SERVICES / DRIVERS ===============
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2012-4-28 343664]
R3 ARCVCAM;ARCVCAM, ArcSoft Webcam Sharing Manager Driver;c:\windows\system32\drivers\ArcSoftVCapture.sys [2012-4-23 29760]
R3 BTATH_BUS;Atheros Bluetooth Bus;c:\windows\system32\drivers\btath_bus.sys [2011-5-9 24736]
R3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2012-1-16 269824]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2011-1-31 144472]
R3 MEI;Intel® Management Engine Interface;c:\windows\system32\drivers\HECI.sys [2012-1-16 41088]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2012-4-28 91672]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2012-4-28 43288]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys [2011-6-10 69504]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys [2011-6-10 161664]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2012-4-21 327784]
S3 AthBTPort;Atheros Virtual Bluetooth Class;c:\windows\system32\drivers\btath_flt.sys [2011-5-9 34976]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;c:\windows\system32\drivers\btath_a2dp.sys [2011-5-9 259232]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;c:\windows\system32\drivers\btath_hcrp.sys [2011-5-9 175776]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;c:\windows\system32\drivers\btath_lwflt.sys [2011-5-9 49312]
S3 BTATH_RCP;Bluetooth AVRCP Device;c:\windows\system32\drivers\btath_rcp.sys [2011-5-9 141088]
S3 BtFilter;BtFilter;c:\windows\system32\drivers\btfilter.sys [2011-5-9 243872]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2012-11-21 83168]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2012-4-21 181792]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2012-11-21 181344]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2013-2-6 52224]
=============== File Associations ===============
FileExt: .scr: AutoCADScriptFile="c:\windows\system32\notepad.exe" "%1"
=============== Created Last 30 ================
2013-10-18 07:36:19    --------    d-sh--w-    C:\$RECYCLE.BIN
2013-10-18 07:36:15    --------    d-----w-    c:\users\hp\appdata\local\temp
2013-10-17 04:57:39    --------    d-----w-    c:\users\hp\appdata\local\mHotspot_Inc
2013-10-17 04:57:29    --------    d-----w-    c:\program files\mHotspot
2013-10-16 10:08:59    98816    ----a-w-    c:\windows\sed.exe
2013-10-16 10:08:59    256000    ----a-w-    c:\windows\PEV.exe
2013-10-16 10:08:59    208896    ----a-w-    c:\windows\MBR.exe
2013-10-10 09:22:38    --------    d-----w-    c:\programdata\InstallMate
2013-10-09 09:19:58    2348544    ----a-w-    c:\windows\system32\win32k.sys
2013-10-01 12:41:01    21527448    ----a-w-    c:\program files\mozilla firefox\xul.dll
2013-10-01 12:41:01    107416    ----a-w-    c:\program files\mozilla firefox\webapprt-stub.exe
2013-10-01 12:41:00    871608    ----a-w-    c:\program files\mozilla firefox\uninstall\helper.exe
2013-10-01 12:41:00    34048    ----a-w-    c:\program files\mozilla firefox\plugins\npMeetingJoinPluginOC.dll
2013-10-01 12:41:00    27544    ----a-w-    c:\program files\mozilla firefox\plugin-hang-ui.exe
2013-10-01 12:41:00    273304    ----a-w-    c:\program files\mozilla firefox\updater.exe
2013-10-01 12:41:00    170232    ----a-w-    c:\program files\mozilla firefox\webapp-uninstaller.exe
2013-10-01 12:41:00    152984    ----a-w-    c:\program files\mozilla firefox\softokn3.dll
2013-09-20 14:13:11    --------    d-----w-    c:\users\hp\appdata\roaming\iPumper
2013-09-20 09:23:36    --------    d-----w-    c:\programdata\Bitstream
2013-09-19 07:34:08    7166120    ----a-w-    c:\program files\common files\microsoft shared\office15\office setup controller\OSETUP.DLL
==================== Find3M  ====================
2013-10-11 17:26:24    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-11 17:26:24    692616    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-10-04 05:18:44    59    ----a-w-    c:\windows\wpd99.drv
2013-09-22 23:28:06    1767936    ----a-w-    c:\windows\system32\wininet.dll
2013-09-22 23:27:49    2876928    ----a-w-    c:\windows\system32\jscript9.dll
2013-09-22 23:27:48    61440    ----a-w-    c:\windows\system32\iesetup.dll
2013-09-22 23:27:48    109056    ----a-w-    c:\windows\system32\iesysprep.dll
2013-09-21 03:30:24    2706432    ----a-w-    c:\windows\system32\mshtml.tlb
2013-09-21 02:39:47    71680    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-09-14 00:48:58    338944    ----a-w-    c:\windows\system32\drivers\afd.sys
2013-09-08 02:07:12    1294272    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:03:58    231424    ----a-w-    c:\windows\system32\mswsock.dll
2013-09-04 01:15:32    258560    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2013-09-04 01:14:52    76288    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2013-09-04 01:14:52    284672    ----a-w-    c:\windows\system32\drivers\usbport.sys
2013-09-04 01:14:45    43008    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2013-09-04 01:14:45    20480    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2013-09-04 01:14:43    24064    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2013-09-04 01:14:40    6016    ----a-w-    c:\windows\system32\drivers\usbd.sys
2013-08-29 01:51:45    3969472    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-08-29 01:51:45    3914176    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-08-29 01:50:30    1289096    ----a-w-    c:\windows\system32\ntdll.dll
2013-08-29 01:50:16    619520    ----a-w-    c:\windows\system32\tdh.dll
2013-08-29 01:48:17    640512    ----a-w-    c:\windows\system32\advapi32.dll
2013-08-28 00:57:20    434688    ----a-w-    c:\windows\system32\scavengeui.dll
2013-08-05 01:56:47    133056    ----a-w-    c:\windows\system32\drivers\ataport.sys
2013-08-02 01:50:36    169984    ----a-w-    c:\windows\system32\winsrv.dll
2013-08-02 01:49:19    293376    ----a-w-    c:\windows\system32\KernelBase.dll
2013-08-02 00:52:57    271360    ----a-w-    c:\windows\system32\conhost.exe
2013-08-02 00:43:05    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-01 11:03:36    729024    ----a-w-    c:\windows\system32\drivers\dxgkrnl.sys
2013-07-25 08:57:27    1620992    ----a-w-    c:\windows\system32\WMVDECOD.DLL
2013-07-20 10:33:12    102608    ----a-w-    c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
============= FINISH: 14:50:36.42 ===============


Attached Files

BC AdBot (Login to Remove)


#2 nasdaq


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Posted 20 October 2013 - 09:09 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

There are still issues to cover.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 rajesheoran

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Posted 20 October 2013 - 09:46 PM

Please see the logs of Adware, Junkware removal tool and security check


# AdwCleaner v3.010 - Report created 21/10/2013 at 04:22:18
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (32 bits)
# Username : HP - RAJESH
# Running from : C:\Users\HP\Downloads\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720

-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\HP\AppData\Roaming\Mozilla\Firefox\Profiles\ja0qym58.default-1382082149030\prefs.js ]


AdwCleaner[R0].txt - [976 octets] - [21/10/2013 04:21:13]
AdwCleaner[S0].txt - [904 octets] - [21/10/2013 04:22:18]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [963 octets] ##########

Junkware removal

Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Professional x86
Ran by HP on 21-Oct-13 at  4:25:41.63

~~~ Services

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-172340529-2307342111-3359893804-1000\Software\Microsoft\Internet Explorer\Main\\Start Page

~~~ Registry Keys

~~~ Files

~~~ Folders

~~~ FireFox

Successfully deleted: [File] C:\user.js

~~~ Event Viewer Logs were cleared

Scan was completed on 21-Oct-13 at  4:27:40.45
End of JRT log

Security Check


re Results of screen317's Security Check version 0.99.74  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 Windows Firewall Enabled!  
McAfee VirusScan Enterprise   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version  
 JavaFX 2.1.1    
 Java 7 Update 25  
 Java version out of Date!
 Adobe Flash Player     11.9.900.117  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (24.0)
````````Process Check: objlist.exe by Laurent````````  
 McAfee VirusScan Enterprise EngineServer.exe  
 McAfee VirusScan Enterprise VsTskMgr.exe  
 McAfee VirusScan Enterprise Mcshield.exe  
 McAfee VirusScan Enterprise mfeann.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

Problem is still same. Google links are still redirecting to other sites like ihavenet.com, shootermovies etc.


Please advise further.



Rajesh Sheoran


#4 nasdaq


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Posted 21 October 2013 - 08:01 AM

Google Chrome redirection. Try this.

Click the StartBtn.gif button. In the Search box, type Command Prompt, and then, in the list of results, double-click Command Prompt.

at the cursor type:
ipconfig /flushdns <-- (A space between g and / is needed)

repeat with
ipconfig /renew

Then hit Enter, type Exit, hit the Enter key.

You may need to run CMD - Command Prompt on Vista - Windows 7/8 with Elevated Privilege

Restart the computer normally.

If that fails, remove and reinstall Chrome.

Import your Bookmarks brom Google Chrome.

Delete Chrome using the Add/Remove Programs.
Restart the computer normally.
Reinstall the application and import the Bookmarks.

How to.

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Latest version is Java JRE 7u40 was released on Sept 10. 2013.

Be careful not to install malware posing as Java update!
Important read this blog.

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:

How to disable Java in your browsers

You can manually check your present version and update as recommended.

If present remove the old version(s) of Java using the Add/Remove Programs applet.

Old versions....

Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.

Get the latest version of the Adobe Reader.
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.

Keep me posted.

Edited by nasdaq, 21 October 2013 - 08:02 AM.

#5 rajesheoran

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Posted 21 October 2013 - 09:57 AM

Dear Nasdaq


Thanks for your support,


i normally mozilla firefox.


As advised i have completely removed Java from my system.


also i do not have acrobat reader on my system but having Adobe Acrobat XI.


I have done the steps of ipconfig as advised in your reply.


Still problem persists.


Any further steps !


please advise



Rajesh Sheoran

#6 nasdaq


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Posted 21 October 2013 - 12:50 PM

Please download MiniToolBox to Desktop and run it.

Check mark the following boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts{/*]
  • List IP Configuration
  • List Winsock Entries
  • Click Go and copy/paste the log (Result.txt) into your next post.
  • [b]Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#7 rajesheoran

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Posted 24 October 2013 - 12:42 AM

Dear Nasdaq,


Thanks for your support. I have now uninstalled Firefox and reinstalled. Problems seems to have resolved.


I am not facing redirect problem now.




Rajesh Sheoran

#8 nasdaq


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Posted 24 October 2013 - 07:01 AM

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.

#9 nasdaq


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Posted 30 October 2013 - 09:17 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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