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Persistent dosearches.com Redirect


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7 replies to this topic

#1 InArts

InArts

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  • 6 posts
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  • Local time:01:41 AM

Posted 17 October 2013 - 09:24 PM

Hi, new computer, haven't gotten a chance to grab an antivirus/malware/adware program yet.

I've tried manually removing all instances of dosearches.com from my chrome settings (start page, open on startup, default search engine, etc...).  Yet, whenever I open up Chrome, one extra tab pops up that redirects to dosearches.com (exceptionally long URL that changes everytime).

 

Other than that, not really much to say about the problem, just recently got this laptop less than a week ago.

 

Attached is attach.txt, here's my DDS Log:
 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16537
Run by Anh at 21:16:52 on 2013-10-17
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.8145.5752 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\dwm.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnSrv.exe
C:\Program Files (x86)\ASUS\ASUS Fan Filter Checker\FanChkSrv.exe
C:\Windows\system32\dashost.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files (x86)\SafeConnect\scManager.sys
C:\Windows\system32\viakaraokesrv.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnCfg.exe
C:\Program Files\ASUS\P4G\BatteryLife.exe
C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnWMI.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\SynptSync64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler64.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
D:\Program Files (x86)\Steam\Steam.exe
C:\Users\Anh\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\SafeConnect\scClient.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Users\Anh\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.6.112\AsusWSPanel.exe
C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\ASUS Gaming Mouse\hid.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\explorer.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16683_none_62280e15510f8e79\TiWorker.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uSearch Bar = Preserve
mStart Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.google.com
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
uRun: [Steam] "D:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
uRun: [Spotify] "C:\Users\Anh\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
uRun: [Spotify Web Helper] "C:\Users\Anh\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
mRun: [ASUSWebStorage] C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.6.112\AsusWSPanel.exe /S
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [ROGNB] "C:\Program Files (x86)\ASUS Gaming Mouse\hid.exe"
mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
StartupFolder: C:\Users\Anh\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Anh\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\ASUSVI~1.LNK - C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\SAFECO~1.LNK - C:\Program Files (x86)\SafeConnect\scClient.exe
mPolicies-Explorer: NoDriveTypeAutoRun = dword:181
mPolicies-System: SynchronousUserGroupPolicy = dword:0
mPolicies-System: SynchronousMachineGroupPolicy = dword:0
mPolicies-Windows\System: AllowBlockingAppsAtShutdown = dword:1
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.254.254
TCP: Interfaces\{6CD8FD86-215F-4FBE-9D87-ED6DA59857F9} : DHCPNameServer = 15.0.0.5
TCP: Interfaces\{B936F4A2-54A4-4ED1-B6A6-4D598C5DFCFE} : DHCPNameServer = 192.168.254.254
TCP: Interfaces\{B936F4A2-54A4-4ED1-B6A6-4D598C5DFCFE}\775637477796E646 : DHCPNameServer = 192.168.1.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
AppInit_DLLs= C:\PROGRA~2\NVIDIA~1\3DVISI~1\nvStInit.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.69\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = hxxp://www.google.com
x64-mDefault_Page_URL = hxxp://www.google.com
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-Run: [AuditSHD] C:\Windows\System32\oobe\auditshd.exe
x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
x64-Run: [SynAsusGestureAPIMgr] C:\Program Files (x86)\Synaptics\SynTP\SynAsusGestureAPIMgr.exe
x64-Run: [ACMON] C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-mPolicies-Explorer: NoDriveTypeAutoRun = dword:181
x64-mPolicies-System: SynchronousUserGroupPolicy = dword:0
x64-mPolicies-System: SynchronousMachineGroupPolicy = dword:0
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-7-5 645952]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\Drivers\mfehidk.sys [2013-9-24 781312]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\Drivers\mfewfpk.sys [2013-9-24 343568]
R1 ATKWMIACPIIO;ATKWMIACPI Driver;C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2011-9-7 17536]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\Drivers\dtsoftbus01.sys [2013-10-14 283064]
R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-2 15416]
R2 ASUS InstantOn;ASUS InstantOn Service;C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnSrv.exe [2012-4-13 277120]
R2 FanChkService;Fan Filter Checker Service;C:\Program Files (x86)\ASUS\ASUS Fan Filter Checker\FanChkSrv.exe [2012-1-20 45696]
R2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-10-11 328928]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2012-12-17 129856]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-12-17 166720]
R2 McAPExe;McAfee AP Service;C:\Program Files\mcafee\msc\McAPExe.exe [2013-10-11 178048]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-10-11 328928]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-10-11 328928]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-10-11 328928]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-10-11 328928]
R2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\mcafee\AMCore\mcshield.exe [2013-10-11 1017016]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\SystemCore\mfefire.exe [2013-10-16 219272]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2013-10-16 182752]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-10-11 1907896]
R2 SCManager;SafeConnect Manager;C:\Program Files (x86)\SafeConnect\scManager.sys [2012-11-19 176520]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-7-31 382312]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-12-17 365376]
R2 VIAKaraokeService;VIA Karaoke digital mixer Service;C:\Windows\System32\ViakaraokeSrv.exe [2012-8-23 27792]
R3 AiCharger;ASUS Charger Driver;C:\Windows\System32\Drivers\AiCharger.sys [2012-7-24 17152]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\Drivers\cfwids.sys [2013-9-24 70112]
R3 HIDSwitch;ASUS Wireless Radio Control;C:\Windows\System32\Drivers\AsHIDSwitch64.sys [2012-8-23 21152]
R3 L1C;NDIS Miniport Driver for Qualcomm Atheros AR81xx PCI-E Ethernet Controller;C:\Windows\System32\Drivers\L1C63x64.sys [2012-8-23 110744]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\Drivers\mfeavfk.sys [2013-9-24 310224]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\Drivers\mfefirek.sys [2013-9-24 519192]
R3 mfencbdc;McAfee Inc. mfencbdc;C:\Windows\System32\Drivers\mfencbdc.sys [2013-9-20 390552]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2012-8-23 43832]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\Drivers\viahduaa.sys [2012-8-23 2201744]
S0 mfeelamk;McAfee Inc. mfeelamk;C:\Windows\System32\Drivers\mfeelamk.sys [2013-9-24 69264]
S2 0308381382062007mcinstcleanup;McAfee Application Installer Cleanup (0308381382062007);C:\Windows\TEMP\030838~1.EXE -cleanup -nolog --> C:\Windows\TEMP\030838~1.EXE -cleanup -nolog [?]
S2 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-5-11 200728]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\Drivers\HipShieldK.sys [2013-10-16 197704]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2012-8-4 332080]
S3 mfencrk;McAfee Inc. mfencrk;C:\Windows\System32\Drivers\mfencrk.sys [2013-9-20 95984]
S3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2012-6-2 589824]
.
=============== Created Last 30 ================
.
2013-10-18 02:08:06 -------- d-----w- C:\Windows\ERUNT
2013-10-18 01:56:33 -------- d-----w- C:\AdwCleaner
2013-10-18 01:49:31 -------- d-----w- C:\Program Files (x86)\Anvisoft
2013-10-18 01:25:10 -------- d-----w- C:\Program Files\CCleaner
2013-10-16 19:32:40 197704 ----a-w- C:\Windows\System32\drivers\HipShieldK.sys
2013-10-16 19:31:31 182752 ----a-w- C:\Windows\System32\mfevtps.exe
2013-10-16 19:13:03 -------- d-----w- C:\sources
2013-10-16 17:00:51 74072 ----a-w- C:\Windows\SysWow64\XAPOFX1_4.dll
2013-10-16 17:00:51 528216 ----a-w- C:\Windows\SysWow64\XAudio2_6.dll
2013-10-16 17:00:51 238936 ----a-w- C:\Windows\SysWow64\xactengine3_6.dll
2013-10-16 17:00:51 22360 ----a-w- C:\Windows\SysWow64\X3DAudio1_7.dll
2013-10-16 17:00:47 -------- d-----w- C:\Program Files (x86)\Microsoft XNA
2013-10-15 04:17:20 -------- d-----w- C:\Users\Anh\AppData\Roaming\Subversion
2013-10-15 04:16:39 -------- d-----w- C:\Users\Anh\AppData\Roaming\MathWorks
2013-10-15 03:37:43 -------- d-----w- C:\Users\Anh\AppData\Local\Spotify
2013-10-15 03:37:28 -------- d-----w- C:\Users\Anh\AppData\Roaming\Spotify
2013-10-15 02:32:56 -------- d-----w- C:\Program Files\MATLAB
2013-10-15 02:31:08 564824 ----a-w- C:\Windows\System32\drivers\sptd.sys
2013-10-15 02:21:17 283064 ----a-w- C:\Windows\System32\drivers\dtsoftbus01.sys
2013-10-15 02:21:13 -------- d-----w- C:\Users\Anh\AppData\Roaming\DAEMON Tools Lite
2013-10-15 02:21:12 -------- d-----w- C:\Program Files (x86)\DAEMON Tools Lite
2013-10-15 02:20:34 -------- d-----w- C:\ProgramData\DAEMON Tools Lite
2013-10-14 03:27:59 -------- d-----w- C:\Users\Anh\AppData\Local\ElevatedDiagnostics
2013-10-13 18:59:27 1184256 ----a-w- C:\Windows\System32\Display.dll
2013-10-13 18:59:27 1164800 ----a-w- C:\Windows\SysWow64\Display.dll
2013-10-13 18:59:26 7168 ----a-w- C:\Windows\System32\KBDKURD.DLL
2013-10-13 18:59:26 6656 ----a-w- C:\Windows\SysWow64\KBDKURD.DLL
2013-10-13 18:57:30 109568 ----a-w- C:\Windows\System32\dskquota.dll
2013-10-13 18:57:28 82944 ----a-w- C:\Windows\SysWow64\dskquota.dll
2013-10-13 18:57:11 1172992 ----a-w- C:\Windows\System32\mfnetsrc.dll
2013-10-13 18:57:10 929792 ----a-w- C:\Windows\SysWow64\mfnetsrc.dll
2013-10-13 18:57:10 677888 ----a-w- C:\Windows\System32\mfnetcore.dll
2013-10-13 18:57:10 673280 ----a-w- C:\Windows\System32\mfmpeg2srcsnk.dll
2013-10-13 18:57:10 568832 ----a-w- C:\Windows\SysWow64\mfnetcore.dll
2013-10-13 18:57:10 513024 ----a-w- C:\Windows\SysWow64\mfmpeg2srcsnk.dll
2013-10-13 18:55:59 757760 ----a-w- C:\Windows\System32\FirewallAPI.dll
2013-10-13 18:54:48 1933312 ----a-w- C:\Windows\System32\wbem\cimwin32.dll
2013-10-13 18:53:58 36352 ----a-w- C:\Windows\System32\rfxvmt.dll
2013-10-13 18:50:37 17888 ----a-w- C:\Windows\System32\msvcr100_clr0400.dll
2013-10-13 18:49:52 17888 ----a-w- C:\Windows\SysWow64\msvcr100_clr0400.dll
2013-10-13 18:46:09 13644288 ----a-w- C:\Windows\System32\Windows.UI.Xaml.dll
2013-10-13 18:45:58 411136 ----a-w- C:\Windows\SysWow64\mfmp4srcsnk.dll
2013-10-13 18:43:40 3552768 ----a-w- C:\Windows\System32\tquery.dll
2013-10-13 06:51:35 301568 ----a-w- C:\Windows\System32\newdev.dll
2013-10-13 06:51:34 76288 ----a-w- C:\Windows\System32\newdev.exe
2013-10-13 06:51:34 74240 ----a-w- C:\Windows\SysWow64\newdev.exe
2013-10-13 06:51:34 275968 ----a-w- C:\Windows\SysWow64\newdev.dll
2013-10-13 06:51:33 75264 ----a-w- C:\Windows\System32\ndadmin.exe
2013-10-13 06:51:33 73728 ----a-w- C:\Windows\SysWow64\ndadmin.exe
2013-10-13 06:49:58 675840 ----a-w- C:\Windows\SysWow64\apphelp.dll
2013-10-13 06:48:59 98816 ----a-w- C:\Windows\SysWow64\sspicli.dll
2013-10-13 06:48:59 71168 ----a-w- C:\Windows\System32\drivers\hdaudbus.sys
2013-10-13 06:48:59 5632 ----a-w- C:\Windows\SysWow64\shimeng.dll
2013-10-13 06:48:59 1126912 ----a-w- C:\Windows\SysWow64\user32.dll
2013-10-13 01:26:06 -------- d-----w- C:\ProgramData\Synaptics
2013-10-13 00:57:16 78296 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-13 00:57:16 694232 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-12 05:58:30 -------- d-----w- C:\Users\Anh\AppData\Local\My Games
2013-10-12 04:38:01 -------- d-----w- C:\Windows\System32\MRT
2013-10-12 02:09:58 70144 ----a-w- C:\Windows\System32\appinfo.dll
2013-10-12 02:09:57 112872 ----a-w- C:\Windows\System32\consent.exe
2013-10-12 02:08:08 2842112 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-10-12 02:08:08 2620928 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-10-12 02:08:07 733184 ----a-w- C:\Windows\System32\win32spl.dll
2013-10-12 02:08:05 124112 ----a-w- C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-10-12 02:08:05 102608 ----a-w- C:\Windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-12 02:08:03 405504 ----a-w- C:\Windows\System32\pcasvc.dll
2013-10-12 02:08:02 31232 ----a-w- C:\Windows\System32\pcadm.dll
2013-10-12 02:08:02 13312 ----a-w- C:\Windows\System32\pcalua.exe
2013-10-12 02:08:02 11776 ----a-w- C:\Windows\System32\pcaevts.dll
2013-10-12 02:06:00 911032 ----a-w- C:\Program Files\Windows Defender\MpClient.dll
2013-10-12 02:06:00 52848 ----a-w- C:\Program Files\Windows Defender\MpTpmAtt.dll
2013-10-12 02:06:00 516216 ----a-w- C:\Program Files\Windows Defender\MpRtp.dll
2013-10-12 02:06:00 363976 ----a-w- C:\Program Files\Windows Defender\MpCommu.dll
2013-10-12 02:06:00 30080 ----a-w- C:\Program Files\Windows Defender\mpuxhostproxy.dll
2013-10-12 02:06:00 20408 ----a-w- C:\Program Files\Windows Defender\MsMpLics.dll
2013-10-12 02:06:00 20408 ----a-w- C:\Program Files (x86)\Windows Defender\MsMpLics.dll
2013-10-12 02:06:00 1606112 ----a-w- C:\Program Files\Windows Defender\MpSvc.dll
2013-10-12 02:06:00 113024 ----a-w- C:\Program Files\Windows Defender\MpOAV.dll
2013-10-12 02:04:25 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-10-12 02:04:25 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-10-12 02:02:06 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-10-12 02:00:56 785624 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys
2013-10-12 01:59:25 411880 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2013-10-12 01:57:06 -------- d-----w- C:\ProgramData\regid.1986-12.com.adobe
2013-10-12 01:55:38 2893824 ----a-w- C:\Windows\System32\msmpeg2vdec.dll
2013-10-12 01:55:37 2400256 ----a-w- C:\Windows\SysWow64\msmpeg2vdec.dll
2013-10-12 01:55:08 595968 ----a-w- C:\Windows\System32\qedit.dll
2013-10-12 01:55:08 496640 ----a-w- C:\Windows\SysWow64\qedit.dll
2013-10-12 01:55:04 26624 ----a-w- C:\Windows\System32\ReAgentc.exe
2013-10-12 01:55:04 24064 ----a-w- C:\Windows\SysWow64\ReAgentc.exe
2013-10-12 01:55:01 945152 ----a-w- C:\Windows\System32\resetengmig.dll
2013-10-12 01:55:01 443392 ----a-w- C:\Windows\System32\ReAgent.dll
2013-10-12 01:55:01 375808 ----a-w- C:\Windows\SysWow64\ReAgent.dll
2013-10-12 01:55:00 132096 ----a-w- C:\Windows\System32\sysreset.exe
2013-10-12 01:55:00 1011200 ----a-w- C:\Windows\System32\reseteng.dll
2013-10-12 01:52:53 79192 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-10-12 01:52:53 623448 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-10-12 01:52:53 498008 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-10-12 01:52:53 32256 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-10-12 01:52:53 27136 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2013-10-12 01:52:53 21848 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-10-12 01:52:53 120832 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-10-12 01:52:52 1838080 ----a-w- C:\Windows\System32\DWrite.dll
2013-10-12 01:52:52 1421312 ----a-w- C:\Windows\SysWow64\DWrite.dll
2013-10-12 01:52:50 370688 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2013-10-12 01:52:49 215552 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2013-10-12 01:52:48 1690624 ----a-w- C:\Windows\System32\GdiPlus.dll
2013-10-12 01:52:48 1437184 ----a-w- C:\Windows\SysWow64\GdiPlus.dll
2013-10-12 01:51:00 20992 ----a-w- C:\Windows\System32\drivers\usb8023.sys
2013-10-12 01:50:50 1558912 ----a-w- C:\Program Files\Windows Defender\DbgHelp.dll
2013-10-12 01:50:50 149264 ----a-w- C:\Program Files\Windows Defender\SymSrv.dll
2013-10-12 01:50:21 566480 ----a-w- C:\ProgramData\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-10-12 01:49:24 144896 ----a-w- C:\Windows\System32\tssdisai.dll
2013-10-12 01:49:23 135680 ----a-w- C:\Windows\System32\appserverai.dll
2013-10-12 01:49:23 126976 ----a-w- C:\Windows\System32\RDWebAI.dll
2013-10-12 01:49:23 122880 ----a-w- C:\Windows\System32\VmHostAI.dll
2013-10-12 01:49:22 148480 ----a-w- C:\Windows\System32\poqexec.exe
2013-10-12 01:49:22 132608 ----a-w- C:\Windows\SysWow64\poqexec.exe
2013-10-12 01:45:59 2361344 ----a-w- C:\Windows\System32\msxml6.dll
2013-10-12 01:45:59 2048 ----a-w- C:\Windows\SysWow64\msxml6r.dll
2013-10-12 01:45:59 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll
2013-10-12 01:45:59 2048 ----a-w- C:\Windows\System32\msxml6r.dll
2013-10-12 01:45:59 2048 ----a-w- C:\Windows\System32\msxml3r.dll
2013-10-12 01:45:59 1836032 ----a-w- C:\Windows\System32\msxml3.dll
2013-10-12 01:45:59 1802240 ----a-w- C:\Windows\SysWow64\msxml6.dll
2013-10-12 01:45:59 1438720 ----a-w- C:\Windows\SysWow64\msxml3.dll
2013-10-12 01:34:56 -------- d-----w- C:\Program Files\Microsoft Office 15
2013-10-12 01:28:28 -------- d-----w- C:\Users\Anh\AppData\Local\Adobe
2013-10-12 01:24:21 -------- d-----w- C:\Users\Anh\AppData\Roaming\uTorrent
2013-10-03 23:00:52 -------- d-----w- C:\Program Files (x86)\SafeConnect
2013-10-03 22:11:43 -------- d-----r- C:\Users\Anh\Dropbox
2013-10-03 22:02:28 -------- d-----w- C:\Users\Anh\AppData\Roaming\Dropbox
2013-10-03 22:01:29 -------- d-----w- C:\Program Files (x86)\Common Files\Steam
2013-10-03 21:43:15 -------- d-----w- C:\Users\Anh\AppData\Local\Google
2013-10-03 21:42:57 -------- d-----w- C:\Users\Anh\AppData\Local\Deployment
2013-10-03 21:42:57 -------- d-----w- C:\Users\Anh\AppData\Local\Apps
2013-10-03 21:39:29 -------- d-----w- C:\Users\Anh\AppData\Roaming\ASUS WebStorage
2013-10-03 21:39:23 -------- d-----w- C:\Users\Anh\AppData\Roaming\ASUS
2013-10-03 21:39:16 380 ----a-w- C:\Users\Anh\AppData\Roaming\sp_data.sys
2013-10-03 21:38:48 -------- d-----r- C:\Users\Anh\Searches
2013-10-03 21:38:48 -------- d-----r- C:\Users\Anh\Contacts
2013-10-03 07:33:04 94208 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VSTA\Pipeline.v10.0\AddInViews\Microsoft.Office.Tools.v9.0.dll
2013-09-25 01:29:46 70112 ----a-w- C:\Windows\System32\drivers\cfwids.sys
2013-09-25 01:25:40 343568 ----a-w- C:\Windows\System32\drivers\mfewfpk.sys
2013-09-25 01:22:48 781312 ----a-w- C:\Windows\System32\drivers\mfehidk.sys
2013-09-25 01:21:32 519192 ----a-w- C:\Windows\System32\drivers\mfefirek.sys
2013-09-25 01:20:28 310224 ----a-w- C:\Windows\System32\drivers\mfeavfk.sys
2013-09-25 01:19:56 179664 ----a-w- C:\Windows\System32\drivers\mfeapfk.sys
2013-09-25 01:03:12 69264 ----a-w- C:\Windows\System32\drivers\mfeelamk.sys
2013-09-20 14:38:30 10856 ----a-w- C:\Windows\System32\drivers\mfeclnrk.sys
2013-09-20 14:38:14 95984 ----a-w- C:\Windows\System32\drivers\mfencrk.sys
2013-09-20 14:37:56 390552 ----a-w- C:\Windows\System32\drivers\mfencbdc.sys
.
==================== Find3M  ====================
.
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-08-23 05:11:57 4040192 ----a-w- C:\Windows\System32\win32k.sys
2013-08-16 05:41:13 58200 ----a-w- C:\Windows\System32\drivers\dam.sys
2013-08-16 05:39:26 2371728 ----a-w- C:\Windows\System32\WSService.dll
2013-08-16 05:32:48 209200 ----a-w- C:\Windows\System32\NotificationUI.exe
2013-08-16 05:22:22 40448 ----a-w- C:\Windows\System32\wuapp.exe
2013-08-16 05:22:11 4917760 ----a-w- C:\Windows\System32\sppsvc.exe
2013-08-16 05:20:30 105984 ----a-w- C:\Windows\System32\WinSetupUI.dll
2013-08-15 22:43:21 35328 ----a-w- C:\Windows\SysWow64\wuapp.exe
2013-08-15 22:43:07 84992 ----a-w- C:\Windows\SysWow64\wudriver.dll
2013-08-15 22:43:07 126976 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2013-08-15 22:43:03 562688 ----a-w- C:\Windows\SysWow64\WSShared.dll
2013-08-15 22:43:03 159232 ----a-w- C:\Windows\SysWow64\WSSync.dll
2013-08-15 22:43:02 83968 ----a-w- C:\Windows\SysWow64\OEMLicense.dll
2013-08-15 22:43:02 167424 ----a-w- C:\Windows\SysWow64\WSClient.dll
2013-08-15 22:43:02 143872 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.dll
2013-08-15 22:43:02 124928 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll
2013-08-15 22:42:52 76800 ----a-w- C:\Windows\SysWow64\setupcln.dll
2013-08-15 22:42:47 91648 ----a-w- C:\Windows\SysWow64\sppc.dll
2013-08-10 05:21:51 448512 ----a-w- C:\Windows\System32\SettingSync.dll
2013-08-10 05:21:51 128512 ----a-w- C:\Windows\System32\SettingSyncInfo.dll
2013-08-10 03:58:51 356352 ----a-w- C:\Windows\SysWow64\SettingSync.dll
2013-08-03 06:40:49 462336 ----a-w- C:\Windows\System32\sysmon.ocx
2013-08-03 06:40:17 566784 ----a-w- C:\Windows\System32\wvc.dll
2013-08-03 06:40:01 1374208 ----a-w- C:\Windows\System32\wdc.dll
2013-08-03 05:14:15 399360 ----a-w- C:\Windows\SysWow64\sysmon.ocx
2013-08-03 05:13:57 437248 ----a-w- C:\Windows\SysWow64\wvc.dll
2013-08-03 05:13:43 1245696 ----a-w- C:\Windows\SysWow64\wdc.dll
2013-08-02 06:28:29 10116608 ----a-w- C:\Windows\System32\twinui.dll
2013-08-02 06:26:53 2304512 ----a-w- C:\Windows\System32\authui.dll
2013-08-02 05:08:18 8858112 ----a-w- C:\Windows\SysWow64\twinui.dll
2013-08-02 05:06:50 2035712 ----a-w- C:\Windows\SysWow64\authui.dll
2013-08-01 10:41:31 2233688 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-07-27 03:58:39 2207232 ----a-w- C:\Windows\SysWow64\PrintConfig.dll
2013-07-24 23:10:08 158208 ----a-w- C:\Windows\SysWow64\mbsmsapi.dll
2013-07-24 23:06:39 225280 ----a-w- C:\Windows\System32\mbsmsapi.dll
.
============= FINISH: 21:17:17.32 ===============
 
 

Edited by Orange Blossom, 17 October 2013 - 09:33 PM.


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#2 gringo_pr

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Posted 18 October 2013 - 02:01 AM


Hello InArts

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 InArts

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Posted 18 October 2013 - 06:39 PM

Hi Gringo, thanks for helping me out.

Here's the log for AdwCleaner:
 

# AdwCleaner v3.008 - Report created 18/10/2013 at 18:22:30
# Updated 17/10/2013 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Anh - GLADYS
# Running from : C:\Users\Anh\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
 
-\\ Google Chrome v30.0.1599.69
 
[ File : C:\Users\Anh\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [3471 octets] - [17/10/2013 20:56:37]
AdwCleaner[R1].txt - [845 octets] - [18/10/2013 18:21:54]
AdwCleaner[S0].txt - [2194 octets] - [17/10/2013 20:57:05]
AdwCleaner[S1].txt - [767 octets] - [18/10/2013 18:22:30]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [826 octets] ##########
 
 
And now the log for JRT:
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 8 x64
Ran by Anh on Fri 10/18/2013 at 18:35:05.05
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 10/18/2013 at 18:38:08.57
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#4 gringo_pr

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Posted 18 October 2013 - 09:52 PM


Hello InArts

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 22 October 2013 - 08:16 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 InArts

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Posted 22 October 2013 - 08:19 PM

Hi Gringo,

The problem is resolved, got too caught up in Fall Break, sorry.

Thanks for your help!

#7 gringo_pr

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Posted 24 October 2013 - 12:05 AM

Thanks for letting me know


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 31 October 2013 - 02:24 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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