I'm working on a Sony VIAO E-series notebook with factory installed Windows 8 64-bit that is giving me fits on attempting to remove malware or reformat the drive.
There is a malware program simply called "Internet Security" that runs at startup and does a "scan" listing fake infections.
First, the infection locks me out of running any ".exe" files such as TDDS, HitmanPro, IO Bit Malware Fighter, etc. When I try, I get an information baloon popup at the bottom right stating "file.exe is infected with a worm blaster. Please activate security software."
I also cannot access command prompt or system settings. When I try, the program automatically closes after about one second and often closes the desktop, reverting to the metro "tile" screen. Same for task manager.
Since this is a UFEI-based system, the traditional "F8" (safe mode) and "F12" (boot device) options are unavailable at startup. If I insert a Windows 8 OEM disc in the DVD drive, it ignores it. If I try to start the disk from within Windows, I get the "file.exe is infected..." message noted above. (Note that this problem also prevents me from running a stand-alone boot CD as well.)
Given I can't run software, can't change system settings and can't do a "safe mode" or alternate drive boot, What options (if any) do I have to fix this. If I can somehow get to boot from DVD, I have a full OEM Windows 8 disc I could reinstall.
Thanks in advance for any ideas.