I foolishly hired and gave access to my HP desktop to a "tech support co."
I now have a partial installation of XP3 SP2 or 3 that has a different system name. It can do everything but access the internet.
I did a full installation so I could get online (SP3) but it is not updating and I cannot find my document files. I had backups on my flash drive which "they" erased or downloaded to my other (E-machine desktop) PC which they touched to get a picture of the OS (I don't have an SP3 disk) and found some weird stuff on there too.. Such as a ".txt file that was actually a link to a weird website. I am still using MS Essentials on both PCs.
There are only 8 MB of available hard disk and over 2 million files.on the HP, not sure how to get to my partial install (it has a different name)
I have to get access to the partial install to look for my files and download to a new flash drive. (is that a good plan?)
Not sure what junk is now on my first flash drive, I don't see my "Safe" icon or the files I had stored on it - 64 gig.
I'm pretty sure I need to hire someone to come here and do repairs but don't know who to trust.
Possibly I can just keep searching the hard drive using a new flash drive to copy down any files I find. I have 3 important cases I was working on and about to install Dragon Pro.
I downloaded "Recuva" and it found some files but not the folders. I don't know how flash drives work, if they can be made to hide an existing sets of data.
Please dont' get a headache over this, I know I screwed up. My files are what I need. Fortunately I saved some on gmail.
Any techs understand how to research one C: drive with a backup partition (D:) and two installs of the same operating system?
I have a list of errors on the full install, it isn't updating properly. I use my other PC for sensitive stuff but the bad guys knew that too and could have put some trigger on there. Fortunately I don't have a lot of money for anyone to steal...
Thanks to anyone who wants to respond. I should have trusted Bleeping. Neither co. found malware so I was okay before I let my paranoia set in.
Edited by hamluis, 09 December 2013 - 01:23 PM.
Moved from XP to Am I infected - Hamluis.