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Inline hook ntkrnlpa.exe is infected


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8 replies to this topic

#1 cryss962

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Posted 17 October 2013 - 08:26 AM

I have experienced over the last couple of weeks, my windows task manager would periodically dissappear.  Finally, I had the blue screen.  I couldn't restart in safe mode, so I restarted to last know good configuration.  My McAfee wasn't able to download any updates, nor any microsoft security updates. I have used AVG, Malware bytes and super anti spyware.  AVG keeps telling me "";"Inline hook ntkrnlpa.exe LsaDeregisterLogonProcess+0x969E -> 0xB9E94080, <unknown>";"Infected, along with many other Inline hook ntkrnlpa.exe infections.  AVG is not allowing me to delete these infections.  What do I do now?


Edited by hamluis, 17 October 2013 - 08:46 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 Roodo

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Posted 17 October 2013 - 02:23 PM

Try this:

http://www.microsoft.com/security/scanner/en-us/default.aspx



#3 cryss962

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Posted 18 October 2013 - 01:42 PM

The Microsoft Safety Scan detected 2 Issues with Java. I download the updated Java version and uninstalled 3 older versions. Upon restarting and I found that AVG still detected the same 17 "In Line Hook Infections". I still wasnt able to install updates for either McAfee or Microsoft Security Essentials. I was getting the Error Files required to use Microsoft Update are no longer registered or installed on your computer. After trying "register or reinstall the files now (recommended). I had no success. After searching, I found the answer to this problem, 

 

Some have reported that simply re-registering the MSXML3.DLL seems to fix the problem.
1. Click Start.
2. Choose Run.
3. In the Run box, type: regsvr32 MSXML3.DLL
Press okay

If that hasn't helped you may need to re-registered some more files:

1. Click Start.
2. Choose Run.
3. In the Run box, type (pressing okay after each one) :-

net stop wuauserv

Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 jscript.dll

net start wuauserv

 

 I now have all updates installed

 

Although I havn't had the disappearing Windows tool bar since my first post AND after installing all updates and restarting my computer, AVG is still detecting the same infections and will not give me the option to heal or delete them.

I have found that I cannot restart my computer in safe mode, and did a SafebootKey Repair.

 

I have used Rkill and found the following problems that I can't seem to get fixed:

 

 

Program started at: 10/18/2013 01:35:34 PM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * @%SystemRoot%\System32\wscsvc.dll,-200 (wscsvc) is not Running.
   Startup Type set to: Automatic

 * SharedAccess [Missing ImagePath]

 * wscsvc => %SystemRoot%\System32\svchost.exe -k LocalServiceNetworkRestricted [Incorrect ImagePath]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 10/18/2013 01:38:10 PM
Execution time: 0 hours(s), 2 minute(s), and 36 seconds(s)

 

After some searching, I think that my MBR may be infected.  What now?



#4 Roodo

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Posted 18 October 2013 - 02:54 PM

You have a lot of anti virus software delete mcafee, malwarebytes,(restore later)
run avg to confirm virus.

#5 boopme

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Posted 18 October 2013 - 08:09 PM

Please also run...

Download Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
>>

Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.
If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.


>>


Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Edited by boopme, 18 October 2013 - 08:14 PM.

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#6 cryss962

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Posted 20 October 2013 - 09:37 AM

I cannot open my computer. It keeps popping up a blue screen that says The registry cannot load the hive(file): \SystemRoot\System32\Config\System or it's log or alternate. It is corrupt, absent, or not write able. I have tried all safe modes, debugging mode and last good configuration.

Is there any hope for me now?

#7 cryss962

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Posted 20 October 2013 - 11:50 AM

I have taken my computer to a professional.

#8 boopme

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Posted 20 October 2013 - 09:07 PM

Best option when that happens. Good luck!


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Queen-Evie

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Posted 21 October 2013 - 05:53 PM

You have a lot of anti virus software delete mcafee, malwarebytes,(restore later)
run avg to confirm virus.


Malwarebytes is NOT an antivirus product..

Malwarebytes is used in conjunction with an antivirus to provide an extra layer in the war on malware.




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