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Laptop won't turn on after system diagnostics.


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#1 bryan5255

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Posted 16 October 2013 - 06:08 PM

So last night I was using my laptop to watch a movie from my hot tub. I guess I managed to get a few drops of water on the keyboard when I went to change the volume because afterwords some of the keyboard buttons didn't work. I left it upside down with a paper towl on the keyboard and when I woke up the keyboard worked fine, but the computer asked if i wanted to do a diagnostic. I figured why not and ran it. It said yes. After the diagnostic though the computer turned off and it won't turn back on. I push the power button and all it did was flash 5 times and nothing happened. Any ideas.



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#2 sikntired

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Posted 16 October 2013 - 06:23 PM

Make and model of computer ?



#3 bryan5255

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Posted 16 October 2013 - 06:28 PM

Gatway NV57H20u



#4 sikntired

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Posted 16 October 2013 - 06:36 PM

No doubt the condensation has caused this issue.

 

Perform the following steps:
-Remove the battery and Power adapter
-Press and hold the power button for 30-45 seconds (with battery and power still removed)
-Insert just the battery and attempt to boot the laptop.
-Insert just the power adapter and attempt to boot the laptop.

Good Luck



#5 bryan5255

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Posted 16 October 2013 - 06:51 PM

Thanks, that worked. Not the battery part, but the power adapter part worked.






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