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BSoD several times a day


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#1 raynrishad

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Posted 16 October 2013 - 05:30 PM

I get the blue screen a few times a day, whenever it feel like it. I've tried a system restore but it comes up with an error and won't let me. I've also tried reformatting from the boot cd, but it won't boot from the cd either.

 

Help???



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#2 Roodo

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Posted 16 October 2013 - 06:35 PM

when a BSOD occurs the usual process is detective work

 

When did it occur

Was anything new preformed on the system (ie Hardware upgrade, software installed)

Are all device drivers updated

 

On the BSOD can you record the error and post it



#3 raynrishad

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Posted 16 October 2013 - 06:39 PM

No, nothing like that. Not sure if the drivers are updated. How do I record the error?



#4 Roodo

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Posted 16 October 2013 - 07:11 PM

The name of the error may look something like this:

 

IRQL_NOT_LESS_OR_EQUAL

 

and the technical info at the bottom of the screen such as:

 

stop: 0x000000FA (...hex...,...hex....)

 

record name and or stop error hex number

these can be looked up. 



#5 raynrishad

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Posted 16 October 2013 - 08:27 PM

Computer generally restarts too fast for me to memorize or write down anything. Is there a way the computer logs the file so I can look it up?



#6 Roodo

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Posted 16 October 2013 - 08:44 PM

Follow these steps to disable auto restart:

 

Step 1. Open the System Properties window. With Windows 7 and Windows Vista, click Advanced System Settings.

Step 2. Click the Advanced tab.

Step 3. Click Settings under the Startup and Recovery section.

Step 4. To disable auto restart, clear the check box for Automatically Restart under the System Failure section.

(go ahead, if not checked, check the 'write event to system log' )

 

you should then be able to then read the error message.

 

Your original post stated it happens a few times a day off and on so Im assuming you can get to the control panel.



#7 raynrishad

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Posted 16 October 2013 - 09:05 PM

OK, got it set up. Just waiting for it to crash on me again. But of course since I'm trying to fix it, it's not going to act up :/



#8 Roodo

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Posted 16 October 2013 - 09:16 PM

Also check the device manager and see if there are any devices with yellow exclamation marks next to it.

 

Control panel, system and security, system, click device manager.



#9 hamluis

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Posted 17 October 2013 - 02:38 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#10 raynrishad

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Posted 17 October 2013 - 10:07 PM

The blue screen technical notes says this: 0x0000001E ( 0x000000000000000 etc...

 

Also, no yellow exclamation marks in the device manager.

 

Minitoolbox log: 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Humpy (administrator) on 17-10-2013 at 20:52:58
Running from "C:\Users\Humpy\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/17/2013 08:33:01 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (10/17/2013 08:32:28 PM) (Source: CVHSVC) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (10/17/2013 08:13:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16720, time stamp: 0x523cf127
Faulting module name: kernel32.dll, version: 6.1.7601.18229, time stamp: 0x51fb1115
Exception code: 0xc0000005
Fault offset: 0x00011359
Faulting process id: 0x1660
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (10/17/2013 11:42:54 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (10/17/2013 11:42:23 AM) (Source: CVHSVC) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (10/16/2013 06:22:49 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (10/16/2013 06:22:17 PM) (Source: CVHSVC) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (10/16/2013 04:24:22 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (10/16/2013 04:23:50 PM) (Source: CVHSVC) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (10/16/2013 04:16:11 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

System errors:
=============
Error: (10/17/2013 08:31:05 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Cdralwnt

Error: (10/17/2013 08:30:40 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:29:18 PM on ?10/?17/?2013 was unexpected.

Error: (10/17/2013 08:30:08 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\Cdralwnt.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (10/17/2013 08:27:44 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Cdralwnt

Error: (10/17/2013 08:27:21 PM) (Source: BugCheck) (User: )
Description: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMP101713-40419-01

Error: (10/17/2013 08:27:18 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:23:48 PM on ?10/?17/?2013 was unexpected.

Error: (10/17/2013 08:26:58 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\Cdralwnt.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (10/17/2013 11:41:03 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Cdralwnt

Error: (10/17/2013 11:40:22 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\Cdralwnt.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (10/16/2013 06:20:52 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Cdralwnt

Microsoft Office Sessions:
=========================
Error: (10/17/2013 08:33:01 PM) (Source: CVHSVC)(User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (10/17/2013 08:32:28 PM) (Source: CVHSVC)(User: )
Description: Too many failures while downloading ranges: 2

Error: (10/17/2013 08:13:10 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.16720523cf127kernel32.dll6.1.7601.1822951fb1115c000000500011359166001cecb609b6d1ad2C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\syswow64\kernel32.dlld587c75c-379a-11e3-b729-b870f47504fe

Error: (10/17/2013 11:42:54 AM) (Source: CVHSVC)(User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (10/17/2013 11:42:23 AM) (Source: CVHSVC)(User: )
Description: Too many failures while downloading ranges: 2

Error: (10/16/2013 06:22:49 PM) (Source: CVHSVC)(User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (10/16/2013 06:22:17 PM) (Source: CVHSVC)(User: )
Description: Too many failures while downloading ranges: 2

Error: (10/16/2013 04:24:22 PM) (Source: CVHSVC)(User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (10/16/2013 04:23:50 PM) (Source: CVHSVC)(User: )
Description: Too many failures while downloading ranges: 2

Error: (10/16/2013 04:16:11 PM) (Source: CVHSVC)(User: )
Description: (Stream product id=0x0066): Streaming Failed

=========================== Installed Programs ============================

18 Wheels of Steel - American Long Haul (Version: 2.2.0.95)
4500_G510nz_Help (Version: 000.0.439.000)
4500G510nz (Version: 000.0.439.000)
4500G510nz_Software_Min (Version: 000.0.423.000)
64 Bit HP CIO Components Installer (Version: 7.2.8)
Acrobat.com (Version: 1.6.65)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader X (10.1.8) (Version: 10.1.8)
Advertising Center (Version: 0.0.0.2)
Agatha Christie - Death on the Nile (Version: 2.2.0.95)
AMD Accelerated Video Transcoding (Version: 12.5.100.21116)
AMD APP SDK Runtime (Version: 10.0.937.2)
AMD Catalyst Install Manager (Version: 8.0.877.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2012.1116.1515.27190)
AMD Media Foundation Decoders (Version: 1.0.71116.1554)
AMD VISION Engine Control Center (Version: 2012.1116.1515.27190)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.96)
Apple Software Update (Version: 2.1.3.127)
AVG 2014 (Version: 14.0.3614)
AVG 2014 (Version: 14.0.4158)
AVG 2014 (Version: 2014.0.4158)
Backup Manager Basic (Version: 2.0.0.68)
Barnes & Noble Desktop Reader (Version: 2.5.1.21)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Broadcom Gigabit NetLink Controller (Version: 14.0.2.3)
BufferChm (Version: 130.0.331.000)
Build-a-lot 2 (Version: 2.2.0.95)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.1116.1515.27190)
Catalyst Control Center InstallProxy (Version: 2012.1116.1515.27190)
Catalyst Control Center Localization All (Version: 2012.1116.1515.27190)
CCC Help Chinese Standard (Version: 2012.1116.1514.27190)
CCC Help Chinese Traditional (Version: 2012.1116.1514.27190)
CCC Help Czech (Version: 2012.1116.1514.27190)
CCC Help Danish (Version: 2012.1116.1514.27190)
CCC Help Dutch (Version: 2012.1116.1514.27190)
CCC Help English (Version: 2012.1116.1514.27190)
CCC Help Finnish (Version: 2012.1116.1514.27190)
CCC Help French (Version: 2012.1116.1514.27190)
CCC Help German (Version: 2012.1116.1514.27190)
CCC Help Greek (Version: 2012.1116.1514.27190)
CCC Help Hungarian (Version: 2012.1116.1514.27190)
CCC Help Italian (Version: 2012.1116.1514.27190)
CCC Help Japanese (Version: 2012.1116.1514.27190)
CCC Help Korean (Version: 2012.1116.1514.27190)
CCC Help Norwegian (Version: 2012.1116.1514.27190)
CCC Help Polish (Version: 2012.1116.1514.27190)
CCC Help Portuguese (Version: 2012.1116.1514.27190)
CCC Help Russian (Version: 2012.1116.1514.27190)
CCC Help Spanish (Version: 2012.1116.1514.27190)
CCC Help Swedish (Version: 2012.1116.1514.27190)
CCC Help Thai (Version: 2012.1116.1514.27190)
CCC Help Turkish (Version: 2012.1116.1514.27190)
ccc-utility64 (Version: 2012.1116.1515.27190)
Chuzzle Deluxe (Version: 2.2.0.95)
CometBird 11.0 (x86 en-US) (Version: 11.0)
CyberLink PowerDVD 9 (Version: 9.0.3216.50)
D3DX10 (Version: 15.4.2368.0902)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.372.000)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
DocMgr (Version: 130.0.000.000)
DocProc (Version: 13.0.0.0)
Dora's Carnival Adventure (Version: 2.2.0.95)
eBay Worldwide (Version: 2.1.0901)
ETDWare PS/2-x64 7.0.6.5_WHQL (Version: 7.0.6.5)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
FATE (Version: 2.2.0.95)
Fax (Version: 130.0.418.000)
Gateway Game Console
Gateway Games (Version: 1.0.1.3)
Gateway MyBackup (Version: 2.0.0.68)
Gateway Power Management (Version: 5.00.3005)
Gateway Recovery Management (Version: 4.05.3013)
Gateway Registration (Version: 1.03.3003)
Gateway ScreenSaver (Version: 1.1.0806.2010)
Gateway Social Networks (Version: 1.0.1901)
Gateway Updater (Version: 1.02.3001)
Google Earth (Version: 7.1.1.1888)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4601.54)
Google Update Helper (Version: 1.3.21.165)
GPBaseService2 (Version: 130.0.371.000)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Document Manager 2.0 (Version: 2.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Officejet 4500 G510n-z (Version: 13.0)
HP Smart Web Printing 4.5 (Version: 4.5)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.005.000.002)
HPDiagnosticAlert (Version: 1.00.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
Identity Card (Version: 1.00.3003)
ImagXpress (Version: 7.0.74.0)
iTunes (Version: 10.5.0.142)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 31 (Version: 6.0.310)
JavaFX 2.1.1 (Version: 2.1.1)
Jewel Quest - Heritage (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
John Deere Drive Green (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Launch Manager (Version: 4.0.14)
LeapFrog Connect (Version: 4.2.9.15649)
LeapFrog My Pals Plugin (Version: 4.2.9.15649)
Lexmark X6100 Series
MarketResearch (Version: 130.0.374.000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
mIRC (Version: 7.22)
Mozilla Firefox 17.0.1 (x86 en-US) (Version: 17.0.1)
Mozilla Maintenance Service (Version: 17.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero DiscSpeed (Version: 5.4.13.100)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.12.100)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.4.37.100)
Nero InfoTool (Version: 6.4.12.100)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.37.100)
Nero StartSmart Help (Version: 9.4.27.100)
Nero StartSmart OEM (Version: 9.4.10.100)
NeroExpress (Version: 9.4.37.100)
neroxml (Version: 1.0.0)
Network64 (Version: 130.0.374.000)
Network64 (Version: 140.0.221.000)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Realtek High Definition Audio Driver (Version: 6.0.1.6206)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30122)
Roxio PhotoSuite 5 (Version: 5.0.1366.0)
Scan (Version: 13.0.0.0)
Shop for HP Supplies (Version: 13.0)
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.3 (Version: 6.3.107)
SmartWebPrinting (Version: 130.0.373.000)
SolutionCenter (Version: 130.0.373.000)
StarCraft II (Version: 1.5.3.23260)
Status (Version: 130.0.373.000)
TeamSpeak 3 Client
Times Reader (Version: 2.055)
Toolbox (Version: 130.0.648.000)
TorqueViewSetup (Version: 1.0.0)
TrayApp (Version: 130.0.376.000)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)
Video Web Camera (Version: 2.0.6.0)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VLC media player 1.0.1 (Version: 1.0.1)
WebReg (Version: 130.0.132.017)
Welcome Center (Version: 1.02.3004)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
World of Warcraft (Version: 5.3.0.17055)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
Zuma's Revenge (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 3834.9 MB
Available physical RAM: 2199.01 MB
Total Pagefile: 7667.98 MB
Available Pagefile: 5600.18 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.1 MB

========================= Partitions: =====================================

1 Drive c: (Gateway) (Fixed) (Total:450.66 GB) (Free:288.61 GB) NTFS

========================= Users: ========================================

User accounts for \\MOO

Administrator            Guest                    Humpy                   
Lumpy                   

**** End of log ****

 

 

Speccy link: http://speccy.piriform.com/results/Ulw5CTH23rgcgLjL0gAR0Kf



#11 Roodo

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Posted 17 October 2013 - 10:14 PM

•0xC0000005: STATUS_ACCESS_VIOLATION
A memory access violation occurred. (Parameter 4 of the bug check is the address that the driver attempted to access.)

Edited by Roodo, 17 October 2013 - 10:49 PM.


#12 raynrishad

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Posted 18 October 2013 - 01:59 PM

ok.....



#13 Roodo

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Posted 18 October 2013 - 02:27 PM

is there a certain program your running when this
occurs? Are all drivers updated.

#14 raynrishad

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Posted 19 October 2013 - 12:30 AM

Not unless there's something running in the background that isn't supposed to be there. :/



#15 raynrishad

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Posted 19 October 2013 - 11:37 AM

It did it on boot up before the log in screen even came up :/






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