Wanted some advice before I do something that can't be undone...
Client notebook (Inspiron 1520, Vista 32 sp 1)- apparently the notebook crashed during a windows update install, now Vista will not install any updates. I was told that initially it wouldn't boot afterwards, but client also stated he "fixed the hard drive and it worked for a day". Then he got a error that prevented logon 'Interactive logon process has failed. Please consult event log for more details'. I fixed that using a Vista boot disc and selecting "Repair". Not exactly sure what the cause was, but likely related to the Update crash.
There's no personal data on the notebook to save, so I decided a factory image restore would fix the errors (already tried SFC, no issues. Don't want to attempt to reload bootsec). Easy peasy, right? Welllll....The Startup Repair is apparently gone- When I select "Repair your Computer" from the options it boots to the desktop instead, and doing a hard reset to get the Repair or Load Normally option, when I select Repair the screen blinks and goes right back to the Option menu (Repair or Load Normally).
Now, this is a Dell and it has a Recovery partition, and it works, if I could just get to the Recovery Console, which doesn't. It doesn't have Dell Datasafe Local Backup 2.0 installed, or it was removed by the client.
If I use the Vista disc and do a clean install, and I can then access Startup Repair, will it find the Recovery partition and allow me to do a Recovery?
Currently, the Vista disc doesn't see the Recovery Partition. The reason I want to utilize the Recovery is that its an OEM installation and there's software there that I want to make sure the client still have access to.