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Not sure if infected?

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#1 Chaunticleer


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Posted 15 October 2013 - 09:10 PM

Today, when I started up my computer, it finished a Windows 8 update and I was able to log in normally. However, once in, a teal splash screen appeared, not allowing me to click on anything. It mentioned an update, and had a logo centered that read "A.I.", spelled out with the figures of people in side view.


I tried ALT+F4ing it, but it prevented me from taking any further action. Restarting caused the same effect, and when I used task manager to close its process it restarted my computer after a short while. I'm not sure what it is because I didn't catch its name in Task Manager. Any help would be appreciated, thanks

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#2 boopme


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Posted 16 October 2013 - 08:33 PM

Can you do this as we should get a deeper look. Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.
Let me know if all went well.
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