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Windows 7 freezing from time to time


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#1 monstermega10

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Posted 15 October 2013 - 07:37 PM

This started happening to be about half a year ago. My computer os would stop responding, mouse is frozen, keyboard is frozen, HDD led light stopped blinking indicating that something stopped working. I just reinstalled my computer a few days ago because i thought reinstalling it would fix the problem, but sadly it didn't. I have saw a thread on computer freezing and they told him to install a program for event viewer so i decided that i should too and i reported back with this. The program was called MiniToolBox

 

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by FrankieHuang (administrator) on 15-10-2013 at 20:27:24
Running from "C:\Users\FrankieHuang\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/15/2013 07:31:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/15/2013 03:26:34 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/15/2013 07:41:51 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/14/2013 11:12:25 PM) (Source: Application Hang) (User: )
Description: The program msiexec.exe version 5.0.7601.17514 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 780
 
Start Time: 01cec95443befc52
 
Termination Time: 0
 
Application Path: C:\Windows\SysWOW64\msiexec.exe
 
Report Id:
 
Error: (10/14/2013 11:08:25 PM) (Source: MsiInstaller) (User: FrankieHuang-PC)
Description: Product: Microsoft Network Monitor 3.4 -- This installer is only for 32-bit Windows operating systems. Please use the 64-bit installer for your system.
 
Error: (10/14/2013 09:29:50 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/14/2013 08:40:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/14/2013 08:25:06 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/14/2013 08:09:01 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/14/2013 07:06:23 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (10/15/2013 07:29:53 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:21:49 PM on ?10/?15/?2013 was unexpected.
 
Error: (10/15/2013 07:22:08 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video5!0702(24f8)
 
Error: (10/14/2013 10:25:17 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/14/2013 10:25:16 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/14/2013 10:25:16 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/14/2013 10:25:15 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/14/2013 10:25:15 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (10/14/2013 08:07:30 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:00:38 AM on ?10/?14/?2013 was unexpected.
 
Error: (10/12/2013 06:28:56 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video5!0702(24f8)
 
Error: (10/12/2013 01:04:49 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
 
Microsoft Office Sessions:
=========================
Error: (10/15/2013 07:31:19 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/15/2013 03:26:34 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/15/2013 07:41:51 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/14/2013 11:12:25 PM) (Source: Application Hang)(User: )
Description: msiexec.exe5.0.7601.1751478001cec95443befc520C:\Windows\SysWOW64\msiexec.exe
 
Error: (10/14/2013 11:08:25 PM) (Source: MsiInstaller)(User: FrankieHuang-PC)
Description: Product: Microsoft Network Monitor 3.4 -- This installer is only for 32-bit Windows operating systems. Please use the 64-bit installer for your system.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (10/14/2013 09:29:50 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/14/2013 08:40:00 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/14/2013 08:25:06 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/14/2013 08:09:01 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/14/2013 07:06:23 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
=========================== Installed Programs ============================
 
@BIOS (Version: 2.12)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader XI (11.0.04) (Version: 11.0.04)
AIM for Windows
DMIView B8.0717.01 (Version: 1.4)
Download Updater (AOL Inc.)
Etron USB3.0 Host Controller (Version: 0.98)
Fraps
Garry's Mod
GeForce Experience NvStream Client Components (Version: 0.1.87)
Google Chrome (Version: 30.0.1599.69)
Google Update Helper (Version: 1.3.21.153)
Half-Life Dedicated Server Update Tool
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1118)
Java™ 7 (64-bit) (Version: 7.0.0)
Junk Mail filter update (Version: 14.0.8117.416)
Kaspersky Internet Security 2013 (Version: 13.0.1.4190)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Search Enhancement Pack (Version: 1.2.123.0)
Microsoft Silverlight (Version: 3.0.40624.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSI Afterburner 2.3.1 (Version: 2.3.1)
MSVCRT (Version: 14.0.1468.721)
Notepad++ (Version: 6.4.5)
NVIDIA 3D Vision Controller Driver 326.01 (Version: 326.01)
NVIDIA 3D Vision Driver 327.23 (Version: 327.23)
NVIDIA Control Panel 327.23 (Version: 327.23)
NVIDIA GeForce Experience 1.6.1 (Version: 1.6.1)
NVIDIA Graphics Driver 327.23 (Version: 327.23)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.133.889)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.2723)
NVIDIA Update 8.3.14 (Version: 8.3.14)
NVIDIA Update Components (Version: 8.3.14)
NVIDIA Virtual Audio 1.2.5 (Version: 1.2.5)
ON_OFF Charge B11.0110.1 (Version: 1.00.0001)
Origin (Version: 9.3.7.2735)
Paint.NET v3.5.11 (Version: 3.61.0)
Razer Abyssus (Version: 2.00)
Razer Arctosa (Version: 1.00.0000)
Realtek Ethernet Controller Driver (Version: 7.38.113.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6873)
SHIELD Streaming (Version: 1.05.28)
Skype™ 6.9 (Version: 6.9.106)
SQLite Expert Personal 3.4.83
Steam (Version: 1.0.0.0)
TeamViewer 8 (Version: 8.0.22298)
TouchBIOS B11.0512.1 (Version: 1.00.0000)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Update Manager B10.0728.1 (Version: 1.00.0000)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Toolbar (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
WinRAR 5.00 (64-bit) (Version: 5.00.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 28%
Total physical RAM: 8109.12 MB
Available physical RAM: 5809.83 MB
Total Pagefile: 16216.41 MB
Available Pagefile: 13432.26 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.22 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:1862.92 GB) (Free:1647.55 GB) NTFS
3 Drive e: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\FRANKIEHUANG-PC
 
Administrator            FrankieHuang             Guest                    
UpdatusUser              
 
 
**** End of log ****
 


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#2 dc3

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Posted 16 October 2013 - 10:07 AM

Please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper left pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 monstermega10

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Posted 16 October 2013 - 04:02 PM

Windows 7 home premium

 

Intel core i5 2500 3.3 GHz

 

Gigabyte z68ap-d3 [LGA 1155]

 

Adata gaming 8GB DDR3 dual-channel 1800 MHz ram

 

Asus Geforce Gtx 560ti direct Cu II top oced to 920 MHz

 

2.0 TB st32000641AS ATA device

 

ATAPI iHAS124 B ATA Drive


Edited by monstermega10, 16 October 2013 - 04:02 PM.


#4 dc3

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Posted 16 October 2013 - 05:23 PM

This does not provide the information that I need, the Speccy will.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 monstermega10

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Posted 16 October 2013 - 06:49 PM

http://speccy.piriform.com/results/LMYMGNPDmyMQc5gZh88Uvrv



#6 dc3

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Posted 17 October 2013 - 07:38 AM

It looks like you have a problem with a Nvidia driver.

 

Uninstalling NVIDIA Drivers
 
Before installing new NVIDA drivers you must first uninstall the old drivers.  It is very important that the Graphics Driver be the last driver to be uninstalled.  If this is not done you will find yourself repeating the process.
 
Before uninstalling the drivers you should download the new drivers from the NVIDA website.  As you can see in the image below there are two means of finding the correct drivers.  Option 1: is the manual method, Option 2: is a automated scan which will find the correct drivers.  
 
nvidiadownload_zps19003119.png
 
Don't open the drivers until after all of the drivers have been uninstalled and the computer has been restarted.
 
In the Start menu click on Control Panel, when it opens click on Programs and Features and wait until it is populized.
 
The programs are alphabetized, scroll down to the Ns where you will find the list of NVIDIA drivers similar to the one in the image below.
 
Nvidia_zps01e691da.png
 
Important: Users of older motherboards with a Nvidia Chipset may find a ChipsetDriver listed, these are unreleated to the Display Drivers. If you uninstall a NVIDIA Chipset drivers, your system could become non functional and require a installation of the operating system.
 
Remove these drivers one at a time leaving the Graphics Driver the last to be uninstalled
 
Place the mouse pointer over the driver you want to uninstall, this will highlight the choice.  Right click on the driver, a window will open with the word Uninstall, click on this to uninstall the driver.  After the driver is removed from the list go on to the next one. 
 
Note:  If while uninstalling the Nvidia Drivers the system asks for a RESTART after uninstalling a driver and it wont let you proceed when choosing "restart later", then its OK go ahead and restart and pick up in the Control Panel under Programs and Features where you left off.
  
Now that you are left only with Graphics Driver, uninstall it.   
  
The system will ask for a RESTART, you should now do so.
 
Windows has as native graphics driver which will make it possible to continue with the installation of the new NVIDIA drivers.  You should install the new drivers now. 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 monstermega10

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Posted 18 October 2013 - 06:39 AM

Alright i did what you instructed me. Now ill just wait and see if it still happens



#8 monstermega10

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Posted 19 October 2013 - 09:31 AM

HMm. looks like i got another problem. When using the computer for a extended amount of time, switching users causing a blank screen. But the hdd led is still blinking and so the only way to fix it temp, il need to force shutdown



#9 dc3

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Posted 19 October 2013 - 10:24 AM

Go to the Gigabyte website and download the chipset drivers.


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#10 monstermega10

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Posted 29 October 2013 - 07:10 PM

Wierd just today, my computer started up with a "preparing Windows" Then the screen turns black and says something about error. I restarted my pc and its fine, but just a second ago my computer started freezing and unfreezing. When i launched a game, the computer screen turns black and it hasnt come back on untill i restarted my pc. Hard shutdown, :(



#11 rotor123

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Posted 31 October 2013 - 02:28 PM

Hi I suggest running SeaTools for DOS

You may have to go into the BIOS and change the hard drive controller to IDE (ATAPI) mode for the software to detect the drive.

 

The reason I suggest this is among the MiniToolBox errors showing are a bunch of these.

 

Error: (10/14/2013 10:25:17 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

This is suggestive of a hardware problem.

The DOS version should be able to complete with no freezing

 

Good Luck

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#12 monstermega10

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Posted 31 October 2013 - 02:41 PM

:P problem is that i dont have a burnable cd



#13 dc3

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Posted 31 October 2013 - 02:55 PM

If your BIOS boot order includes a USB device you can use a flash drive.

 

How To Create Bootable USB Disk For Seagate SeaTools For DOS - Computer Forums


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#14 monstermega10

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Posted 09 November 2013 - 03:26 PM

It doesnt boot up on my usb flashdrive for some reason. I have tried selected a boot up device and all there was was hdd, cd, usb-fdd, usb-zip,usb-cd, and usb-hdd



#15 dc3

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Posted 09 November 2013 - 03:34 PM

Are you looking at the boot order in the BIOS?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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