I'm using a Sony Vaio S Series Laptop with Windows Premium 7. I'm unable to print anything. When I click "print" on a Word file, sometimes the print dialog box shows up, but when I click on the "print" button, nothing happens. Other times I can't even get the print dialog box to pop up. I've gone through the computer management, services, process with the print spooler--where I get the message "Print Spooler Isn't Running"--and through task manager as well but I cannot resolve the problem. I have an Epson 545 printer. I also downloaded the printer drivers anew, but that produced no results. I scanned the system with Avast! and it found no culprits. HELP!!! Don't know how to resolve this one. Thanks in advance!