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Periodic sound/video glitches & system freezes in Windows 7


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17 replies to this topic

#1 frustratedetartsurf

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Posted 15 October 2013 - 06:14 AM

Hello,

I am running Windows 7 x64 Service Pack 1

This all happened suddenly. I had not installed or downloaded anything new and at first I just assumed the video file I was watching was corrupt. Over the next day or two things got progressively worse.

It affects all programs but I've found the most noticeable issues arrise during internet browsing and media playback. I haven't tried to do much else on the computer as this is most of what I do anway. I have tried to play a few games and I end up having to hard reset the computer.

Upon startup things are usually pretty fine and normal for the first few minutes. If I try to open Firefox and browse the web, things are ok at first and then it starts freezing and lagging, even with just a tab or two open. Response time can be 10 minutes before it catches up. Often Firefox will take a few minutes to open, during which time nothing else will open, but the mouse can move freely and I can write text in notepad among other things. No new program can be opened. Even clicking the start menu will not respond. When Firefox finally opens things will move slowly at first but then will suddenly start working fluidly at random intervals before freezing out again. Sometimes just scrolling a page will be a bit ever few minutes.

If I try to watch a video file in VLC it will often be fine for about the first five minutes and then there will be an audio glitch/grinding sound, the video colors will invert/glitch and slow, the progress bar will freeze up and then it will begin playing normally again though now ever 10 seconds or so there will be an audible grinding/glitch sound for a fragment of a second while the video jumps for a moment. The same thing happens when playing music in iTunes. The weird thing is it isn't constant. I've been able to listen to an entire hour long album at one moment, but then later that same album gives me this problem. Or I will watch a half hour video file and not be able to make it more than a few minutes in, but later I can watch the same video file.

This problem happens with files stored on the C:/ drive and on external media. It happens with varying files, some that I've had for years and never had a problem with. Others work one minute and not the next.

Occasionally whatever program is in use will white out a bit and show (Program Not Responding) but not often.

The computer often freezes so completely and for so long that my only option is a hard reset. I can't even get the task manager to open to close a program.

These same issues still happen in safe mode.

I have ran scans with Malwarebytes, Advanced SystemCare 6, Microsoft Security Essentials and Spybot Search & Destroy.

I have reinstalled my graphics drivers, cleared and reinstalled VLC, switched browsers, and ran an upgrade/repair install of Windows 7.

Please help! Thank you in advance.



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#2 Anshad Edavana

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Posted 21 October 2013 - 02:16 PM

Hi

 

Please follow the below steps to collect some basic info needed for the troubleshooting.

 

:step1:  A Speccy snapshot.
 
"Speccy" is a free tool which is used to create a report about your system. It will list the make and model of hardware components as well as installed Windows updates, HDD SMART status etc. Please read instructions from the below link and post the web link created by "Speccy" in next reply.
 
 
:step2: Minitoolbox report.
 
"Minitoolbox" can list all the installed programs as well as event log errors in your system. Download "Minitoolbox" from the below link.
 
 
 Run the tool and only select the following tick boxes.
 
   -List last 10 Event viewer errors
   -List installed programs
   -List devices
   -List users, partition and memory size
 
Now click "Go" and post the output in next reply

 

After inspecting the logs, either me or any other forum volunteer will help you troubleshooting the issue.



#3 rotor123

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Posted 21 October 2013 - 02:20 PM

HI,

I have a couple of thoughts. Can You go into task manager and see what it shows?

Press the Ctrl + Alt + Del keys at the same time and choose Task manager. Then chose the performance Tab.

 

I would love to see what it shows under the CPU and the Memory Tabs when the problem is manifesting itself. We should also test the hard drive.

Go to  Seatools for DOS  , Click the I accept tab and follow the Instructions. Run the Short test and the Long test. If any errors are found do not fix them before making a backup as repairing the drive could cause data loss.

 

High CPU usage or Memory being used up could cause lagging as will overheating of the CPU since the CPU will slow down to protect itself as it runs hot. My own brother had that problem with VLC lagging.

Another problem is that Your GPU, Video card, could be overheating.

 

What Make and model of computer are You running?

 

Lets Run a Speccy to see what it shows. Here is a tutorial on that courtesy of Broni.

[[*] Go to Piriform's website, and click the big download.png button.

Next, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.

You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

[*] After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.

[*] Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
speccyq.png

Now, at the top, click File > Publish Snapshot

You will see the following prompt:
publish.png

Click Yes > then Copy to Clipboard

copydi.png

Now, once you are back in the forum topic you are posting in, click the replyji.png button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Congrats! You have just posted your specs!

 

Good Luck

Roger


Edited by rotor123, 21 October 2013 - 02:26 PM.

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#4 frustratedetartsurf

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Posted 21 October 2013 - 02:42 PM

Thank you both for the help! First, here is the Speccy screenshot:
http://speccy.piriform.com/results/eLdCIN0YFPIjhy5HkUAeQVd


Here is the MiniToolBox log:

MiniToolBox by Farbar  Version: 13-07-2013
Ran by KatyandJordan (administrator) on 21-10-2013 at 15:38:58
Running from "C:\Users\KatyandJordan\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/21/2013 01:25:52 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053"1".
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/21/2013 01:22:41 PM) (Source: MsiInstaller) (User: Willamena)
Description: Product: TrayApp -- Error 1706. An installation package for the product TrayApp cannot be found. Try the installation again using a valid copy of the installation package 'TrayApp.msi'.

Error: (10/21/2013 01:22:36 PM) (Source: MsiInstaller) (User: Willamena)
Description: Product: TrayApp -- Error 1706. An installation package for the product TrayApp cannot be found. Try the installation again using a valid copy of the installation package 'TrayApp.msi'.

Error: (10/21/2013 01:21:53 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/21/2013 01:20:53 PM) (Source: CVHSVC) (User: )
Description: Information only.
The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

Error: (10/21/2013 01:32:47 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/21/2013 01:32:45 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/21/2013 01:32:39 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.ATL,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.ATL,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/21/2013 01:32:34 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (10/21/2013 01:31:53 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.ATL,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.ATL,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (10/21/2013 03:35:34 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

Error: (10/21/2013 03:35:04 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

Error: (10/21/2013 03:34:16 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (10/21/2013 03:33:07 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (10/21/2013 03:33:06 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (10/21/2013 03:33:05 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (10/21/2013 03:33:04 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (10/21/2013 03:33:03 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (10/21/2013 03:33:02 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (10/21/2013 03:33:01 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.


Microsoft Office Sessions:
=========================
Error: (10/21/2013 01:25:52 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053"C:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe

Error: (10/21/2013 01:22:41 PM) (Source: MsiInstaller)(User: Willamena)
Description: Product: TrayApp -- Error 1706. An installation package for the product TrayApp cannot be found. Try the installation again using a valid copy of the installation package 'TrayApp.msi'.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/21/2013 01:22:36 PM) (Source: MsiInstaller)(User: Willamena)
Description: Product: TrayApp -- Error 1706. An installation package for the product TrayApp cannot be found. Try the installation again using a valid copy of the installation package 'TrayApp.msi'.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/21/2013 01:21:53 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/21/2013 01:20:53 PM) (Source: CVHSVC)(User: )
Description: The action cannot be completed. Try the action again. If the problem continues, contact Microsoft Product Support.

Error: (10/21/2013 01:32:47 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"c:\program files (x86)\Steam\steamapps\common\the witcher enhanced edition\System\testapp2.exe

Error: (10/21/2013 01:32:45 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"c:\program files (x86)\Steam\steamapps\common\the witcher enhanced edition\System\djinni!.exe

Error: (10/21/2013 01:32:39 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.ATL,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"c:\program files (x86)\cyberlink\powerdvd10\Activate.exe

Error: (10/21/2013 01:32:34 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"c:\program files (x86)\Gateway\registration\GREG.exe

Error: (10/21/2013 01:31:53 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.ATL,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"c:\program files (x86)\HP\digital imaging\smart web printing\hpswp_EditClips.exe


=========================== Installed Programs ============================

µTorrent (Version: 2.2.1)
64 Bit HP CIO Components Installer (Version: 6.2.1)
7-Zip 9.20
Adobe AIR (Version: 2.7.1.19610)
Adobe Audition 3.0 (Version: 3.0)
Adobe Audition 3.0 Vista Compatibility
Adobe Community Help (Version: 3.4.980)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Photoshop CS5.1 (Version: 12.1)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Shockwave Player 12.0 (Version: 12.0.2.122)
Advanced SystemCare 6 (Version: 6.4)
Amazon Kindle
AoA Audio Extractor Platinum
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Audacity 2.0
AudibleManager (Version: 1998994670.48.56.7933298)
AVI ReComp 1.5.5 (Version: 1.5.5)
Avidemux 2.5 (32-bit) (Version: 2.5.6.7716)
AviSynth 2.5
Baldur's Gate: Enhanced Edition
Best Buy pc app (Version: 3.3.0.0)
BioShock Infinite
BIT.TRIP Presents... Runner2: Future Legend of Rhythm Alien
BIT.TRIP RUNNER (remove only) (Version: 1.0)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 130.0.331.000)
calibre (Version: 0.8.53)
CDex - Open Source Digital Audio CD Extractor (Version: 1.70.4.2009)
CDisplayEx 1.8
Cisco Network Magic (Version: 5.1.9027.0)
Cisco WebEx Meetings
Copy (Version: 130.0.366.000)
CyberLink PowerDVD 10 (Version: 10.0.2531.52)
D3DX10 (Version: 15.4.2368.0902)
dBpoweramp [Calculate Audio CRC] Codec
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dBpoweramp Mp2 and BwfMp2 codec
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Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.372.000)
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DJ_AIO_05_F4400_Software_Min (Version: 130.0.448.000)
Dragon's Lair
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DVD Flick 1.3.0.7 (Version: 1.3.0.7)
DVDFab 8.2.1.2 (21/09/2012) Qt
Etron USB3.0 Host Controller (Version: 0.103)
Exact Audio Copy 1.0beta3 (Version: 1.0beta3)
F4400 (Version: 130.0.448.000)
ffdshow v1.2.4422 [2012-04-09] (Version: 1.2.4422.0)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
GameSpy Comrade (Version: 1.5.0.156)
Gateway Recovery Management (Version: 5.00.3504)
Gateway Registration (Version: 1.04.3503)
Gateway ScreenSaver (Version: 1.1.0225.2011)
Gateway Updater (Version: 1.02.3500)
GeForce Experience NvStream Client Components (Version: 0.1.87)
GetSavin (Version: 1.1366069218)
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Google Update Helper (Version: 1.3.21.165)
GPBaseService2 (Version: 130.0.371.000)
Haali Media Splitter
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Haunted Memories
HP Customer Participation Program 13.0 (Version: 13.0)
HP Deskjet 2510 series Basic Device Software (Version: 27.0.847.0)
HP Deskjet 2510 series Setup Guide (Version: 27.0.0)
HP Deskjet F4400 Printer Driver Software 13.0 Rel .5 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
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HP Smart Web Printing 4.5 (Version: 4.5)
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Identity Card (Version: 1.00.3501)
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Intel® Control Center (Version: 1.2.1.1007)
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Legend of Grimrock
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Microsoft Application Error Reporting (Version: 12.0.6015.5000)
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Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
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Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
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MKVtoolnix 2.2.0 (Version: 2.2.0)
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MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero BackItUp 10 (Version: 5.8.11000.8.100)
Nero BackItUp 10 Help (CHM) (Version: 10.6.10700)
Nero Control Center 10 (Version: 10.6.12700.0.7)
Nero ControlCenter 10 Help (CHM) (Version: 10.6.10700)
Nero Core Components 10 (Version: 2.0.19900.9.11)
Nero DiscSpeed 10 (Version: 6.2.10500.2.100)
Nero DiscSpeed 10 Help (CHM) (Version: 10.5.10000)
Nero Express 10 (Version: 10.6.10700.5.100)
Nero Express 10 Help (CHM) (Version: 10.6.10700)
Nero Multimedia Suite 10 Essentials (Version: 10.5.10300)
Nero Multimedia Suite 10 Essentials (Version: 10.6.10300)
Nero RescueAgent 10 (Version: 3.6.10500.3.100)
Nero RescueAgent 10 Help (CHM) (Version: 10.6.10700)
Nero StartSmart 10 (Version: 10.2.11600.14.100)
Nero StartSmart 10 Help (CHM) (Version: 10.5.10000)
Nero Update (Version: 1.0.10900.31.0)
Network Magic (Version: 5.1.9027.0)
Network Recording Player (Version: 28.4.0.14953)
NFO Reader version 1.0 (Version: 1.0)
NVIDIA 3D Vision Controller Driver (Version: 280.19)
NVIDIA 3D Vision Controller Driver 326.01 (Version: 326.01)
NVIDIA 3D Vision Driver 327.23 (Version: 327.23)
NVIDIA Control Panel 327.23 (Version: 327.23)
NVIDIA GeForce Experience 1.6.1 (Version: 1.6.1)
NVIDIA Graphics Driver 327.23 (Version: 327.23)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.133.889)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.2723)
NVIDIA Update 8.3.14 (Version: 8.3.14)
NVIDIA Update Components (Version: 8.3.14)
NVIDIA Virtual Audio 1.2.5 (Version: 1.2.5)
ObjectDock Free (Version: 2.0)
OpenAL
OpenOffice.org 3.4.1 (Version: 3.41.9593)
PDF Settings CS5 (Version: 10.0)
PDFCreator (Version: 1.7.0)
Portal 2
Pure Networks Platform (Version: 11.1.8350.0)
qBittorrent 3.0.9 (Version: 3.0.9)
QuickTime (Version: 7.73.80.64)
Realtek Ethernet Controller Driver (Version: 7.45.516.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6257)
RollerCoaster Tycoon 3: Platinum!
Rosetta Stone Version 3 (Version: 3.4.5.0)
Scan (Version: 13.0.0.0)
SHIELD Streaming (Version: 1.05.28)
Shop for HP Supplies (Version: 13.0)
SlimDX Runtime .NET 4.0 x86 (January 2012) (Version: 2.0.13.43)
SmartWebPrinting (Version: 130.0.373.000)
SolutionCenter (Version: 130.0.373.000)
SoulSeek 157 NS 13e
SoundTaxi 4.3.7 (Version: 4.3.7)
SoundTaxi Media Suite 4.3.7 (Version: 4.3.7)
Spybot - Search & Destroy (Version: 1.6.2)
Status (Version: 130.0.373.000)
Steam (Version: 1.0.0.0)
Super Meat Boy
swMSM (Version: 12.0.0.1)
System Requirements Lab CYRI (Version: 5.0.6.0)
The Witcher: Enhanced Edition
TI Connect 1.6 (Version: 1.6)
Toolbox (Version: 130.0.648.000)
Torchlight (Version: 0.0.66.192)
TrayApp (Version: 130.0.376.000)
TVersity Codec Pack 1.7 (Version: 1.7)
TVersity Media Server Pro 1.9.7 (Version: 1.9.7)
Ubisoft Game Launcher (Version: 1.0.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Uplay (Version: 2.0)
Video Watermark Converter (Version: 3.6)
VLC media player 2.1.0 (Version: 2.1.0)
VobSub 2.23 (Version: 2.23)
VSO ConvertXToDVD (Version: 5.0.0.45)
VSO ConvertXtoDVD v5.0.0.45 FINAL (Version: 5.0.0.45)
VVVVVV Demo
WebEx Support Manager for Internet Explorer (Version: 6.5.47)
WebReg (Version: 130.0.132.017)
WinAVI iPod/3GP/MP4/PSP Converter (Version: 4.3.2.4360)
Windows Driver Package - Texas Instruments Inc. (SilvrLnk) USB  (06/11/2009 1.0.0.0) (Version: 06/11/2009 1.0.0.0)
Windows Driver Package - Texas Instruments Inc. (TIEHDUSB) USB  (09/02/2009 1.0.0.1) (Version: 09/02/2009 1.0.0.1)
Windows Live (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Galeria de Fotos (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.11 (32-bit) (Version: 4.11.0)
Xiph.Org Open Codecs 0.85.17777 (Version: 0.85.17777)
Xvid Video Codec (Version: 1.3.2)
XviD4PSP 5.10.305.0

========================= Devices: ================================

Name: Etron USB 3.0 Extensible Root Hub
Description: Etron USB 3.0 Extensible Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Etron Technology Inc.
Service: EtronHub3

Name: G:\
Description: USB CF Reader   
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic
Service: WUDFRd

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarpv6

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: Reflector Display Driver used to gain access to graphics data
Description: Reflector Display Driver used to gain access to graphics data
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPREFMP

Name: NativeWiFi Filter
Description: NativeWiFi Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NativeWifiP

Name: ST31000524AS
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wdf01000

Name: NVIDIA High Definition Audio
Description: NVIDIA High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: NVIDIA
Service: NVHDA

Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: rspndr

Name: WD 10EADS External USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Intel® Desktop/Workstation/Server Express Chipset SATA AHCI Controller
Description: Intel® Desktop/Workstation/Server Express Chipset SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: iaStor

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Intel® Management Engine Interface
Description: Intel® Management Engine Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: MEIx64

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR

Name: WFP Lightweight Filter
Description: WFP Lightweight Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WfpLwf

Name: Generic Mini SD Reader USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: secdrv

Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ndisuio

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: User Mode Driver Frameworks Platform Driver
Description: User Mode Driver Frameworks Platform Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WudfPf

Name: Sftfs
Description: Sftfs
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Sftfs

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Bitlocker Drive Encryption Filter Driver
Description: Bitlocker Drive Encryption Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: fvevol

Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Description: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Realtek High Definition Audio
Description: Realtek High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: IntcAzAudAddService

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios

Name: Intel® H67 Express Chipset Family LPC Interface Controller - 1C4A
Description: Intel® H67 Express Chipset Family LPC Interface Controller - 1C4A
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msisadrv

Name: Sftplay
Description: Sftplay
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Sftplay

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: I:\
Description: USB MS Reader   
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic
Service: WUDFRd

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP

Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn

Name: Generic USB CF Reader USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Intel® Core™ i5-2320 CPU @ 3.00GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Hardware Policy Driver
Description: Hardware Policy Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: hwpolicy

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NetBT

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: NVIDIA GeForce GT 520
Description: NVIDIA GeForce GT 520
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: NVIDIA
Service: nvlddmkm

Name: RAS Async Adapter
Description: RAS Async Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: AsyncMac

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: Sftvol
Description: Sftvol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Sftvol

Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Description: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecDD

Name: Microsoft Network Inspection System
Description: Microsoft Network Inspection System
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NisDrv

Name: System speaker
Description: System speaker
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid

Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Microsoft ISATAP Adapter #2
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: KSecPkg
Description: KSecPkg
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecPkg

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: Generic USB MS Reader USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Realtek PCIe GBE Family Controller
Description: Realtek PCIe GBE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: NSI proxy service driver.
Description: NSI proxy service driver.
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: nsiproxy

Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: lltdio

Name: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Description: Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: Intel® Core™ i5-2320 CPU @ 3.00GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: File as Volume Driver
Description: File as Volume Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: blbdrive

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: F:\
Description: USB SD Reader   
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic
Service: WUDFRd

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus

Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null

Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mountmgr

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub

Name: 802.11n Wireless LAN Card
Description: 802.11n Wireless LAN Card
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Ralink Technology, Corp.
Service: netr28x

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: Ancillary Function Driver for Winsock
Description: Ancillary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD

Name: Performance Counters for Windows Driver
Description: Performance Counters for Windows Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pcw

Name: Generic USB SD Reader USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tcpipreg

Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Beep

Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Generic USB Hub)
Service: usbhub

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PEAUTH

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mpsdrv

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tdx

Name: Intel® Core™ i5-2320 CPU @ 3.00GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Pure Networks Device Discovery Driver
Description: Pure Networks Device Discovery Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pnarp

Name: Etron USB 3.0 Extensible Host Controller
Description: Etron USB 3.0 Extensible Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Etron Technology Inc.
Service: EtronXHCI

Name: Intel® 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Description: Intel® 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: J:\
Description: Mini SD Reader  
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic
Service: WUDFRd

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CLFS

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Psched

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:

Name: Generic USB xD/SM Reader USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: H:\
Description: USB xD/SM Reader
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic
Service: WUDFRd

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave

Name: CNG
Description: CNG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CNG

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Pure Networks Wireless Driver
Description: Pure Networks Wireless Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: purendis

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi

Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0100
Description: 2nd generation Intel® Core™ processor family DRAM Controller - 0100
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volmgrx

Name: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Description: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: Microsoft Virtual Drive Enumerator Driver
Description: Microsoft Virtual Drive Enumerator Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: vdrvroot

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI

Name: System Attribute Cache
Description: System Attribute Cache
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: discache

Name: HL-DT-ST DVDRAM GH70N
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: Intel® Core™ i5-2320 CPU @ 3.00GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volsnap

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr

Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR

Name: msisadrv
Description: msisadrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msisadrv

Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: DXGKrnl

Name: Virtual WiFi Filter Driver
Description: Virtual WiFi Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: vwififlt

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
Description: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPENCDD

Name: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Description: Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci


========================= Memory info: ===================================

Percentage of memory in use: 25%
Total physical RAM: 8172.29 MB
Available physical RAM: 6048.11 MB
Total Pagefile: 16342.77 MB
Available Pagefile: 14124.21 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.17 MB

========================= Partitions: =====================================

1 Drive b: (MYBOOK) (Fixed) (Total:931.28 GB) (Free:1.24 GB) FAT32
2 Drive c: (Gateway) (Fixed) (Total:918.41 GB) (Free:32.95 GB) NTFS
3 Drive d: (GRMCHPXFRER_EN_DVD) (CDROM) (Total:3.09 GB) (Free:0 GB) UDF
8 Drive j: () (Removable) (Total:1.84 GB) (Free:0.58 GB) FAT

========================= Users: ========================================

User accounts for \\WILLAMENA

Administrator            ASPNET                   Guest                    
KatyandJordan            UpdatusUser              


**** End of log ****
 



#5 frustratedetartsurf

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Posted 21 October 2013 - 02:50 PM

Here is what my task manager shows:
perSvDsh.jpg
ZAulQWnh.jpg
AB6UA0sh.jpg

These screen shots were taken when there were no problems. When the problem is happening I cannot open task manager or switch windows until the problem stops so I don't think I am able to capture that.




I will try to find a blank disc to burn SeaTools. I don't know that I have any handy right now.



#6 rotor123

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Posted 21 October 2013 - 03:00 PM

Do You have a separate video card that could be overheating or are You using built-in video?

 

Task manager will not open when the problem starts happening, even if You wait? Hmm......

 

Roger


Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

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#7 frustratedetartsurf

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Posted 21 October 2013 - 03:14 PM

The computer came with a built in video card but I am not using that, I am using the Geforce card. The computer has plenty of ventilation and I've never had any trouble with it overheating in the past. This freezing problem doesn't only come up when playing video. Sometimes I turn on the computer and it freezes just logging in. Other times it's fine all day while I watch Netflix or other video files and then freezes while I'm surfing the internet. There isn't any one task that is affected by this.

And yes, if the computer starts to act up I can sometimes pause a glitching video but I can't open anything new. If I wait it simply opens when the freezing has passed.


Edit: I also just realized that this problem began shortly after using our TV as a monitor. Our monitor died and I haven't had the money to buy a new one yet so we are just running it through our TV with an HDMI cable from the video card. Could this be causing some problem?

 

Also, often when the computer freezes up I can still move the mouse freely and without lag. It just can't do anything.


Edited by frustratedetartsurf, 21 October 2013 - 03:18 PM.


#8 rotor123

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Posted 21 October 2013 - 07:25 PM

I guess that using the TV set as a monitor via HDMI precludes you removing the Video card and using the built-in video then. Darn that would be a test. It may, Note that I say may be a video card problem, removing it only a test, not a cure.

 

Maybe Anshad can come up with other suggestions.

 

Good Luck

Roger


Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

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#9 Anshad Edavana

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Posted 21 October 2013 - 11:01 PM

Hi

 

SMART info collected by Speccy shows your hard drive is clearly failing.

C5 Current Pending Sector Count: 100 (100) Data 0000000004
C6 Uncorrectable Sector Count: 100 (100) Data 0000000004

This means there are bad sectors in the  hard drive which will make the system unstable. Please backup all important data to an external medium immediately !.

 

After backing up the data, download Seagate Seatool and run a full surface scan.

 

Download link : http://www.seagate.com/support/downloads/item/seatools-win-master/  (need dot net framework 4.0)

 

User guide : http://www.seagate.com/staticfiles/support/downloads/seatools/docs/SeaTools%20for%20Windows.en-US.pdf

 

What you need to do is to select Basic tests --> Long generic. You may be asked whether to repair bad sectors found or not. Select "All" which will automatically fix all the bad sectors.

 

Run the "Long Generic" test multiple time and report whether it passes or fails the test.

 

Caution : Do not attempt to run the test without baking up the data.


Edited by Anshad Edavana, 21 October 2013 - 11:02 PM.


#10 1972vet

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Posted 22 October 2013 - 03:45 AM

...if still no luck, try uninstalling uTorrent to see if that makes the difference. You can always reinstall it later as it is free but I've always found the p2p programs to be the culprits behind issues such as yours.


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#11 frustratedetartsurf

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Posted 22 October 2013 - 11:51 AM

Thanks guys. I'm going to purchase an external hdd and back up everything. I will report back once I have done that.



#12 frustratedetartsurf

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Posted 23 October 2013 - 09:21 AM

HI,

I have a couple of thoughts. Can You go into task manager and see what it shows?

Press the Ctrl + Alt + Del keys at the same time and choose Task manager. Then chose the performance Tab.

 

I would love to see what it shows under the CPU and the Memory Tabs when the problem is manifesting itself. We should also test the hard drive.

Go to  Seatools for DOS  , Click the I accept tab and follow the Instructions. Run the Short test and the Long test. If any errors are found do not fix them before making a backup as repairing the drive could cause data loss.

 

High CPU usage or Memory being used up could cause lagging as will overheating of the CPU since the CPU will slow down to protect itself as it runs hot. My own brother had that problem with VLC lagging.

Another problem is that Your GPU, Video card, could be overheating.

 

What Make and model of computer are You running?

 

Lets Run a Speccy to see what it shows. Here is a tutorial on that courtesy of Broni.

[[*] Go to Piriform's website, and click the big download.png button.

Next, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.

You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

[*] After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.

[*] Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
speccyq.png

Now, at the top, click File > Publish Snapshot

You will see the following prompt:
publish.png

Click Yes > then Copy to Clipboard

copydi.png

Now, once you are back in the forum topic you are posting in, click the replyji.png button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Congrats! You have just posted your specs!

 

Good Luck

Roger


I just booted through this and it said that it did not find any hard drives.

 

I am now running the Windows based program suggested by Anshad and have a long generic test running.



#13 rotor123

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Posted 23 October 2013 - 11:09 AM

I have seen that problem. It is related to the hard Drive controller setting in the BIOS.

 

Hopefully the Drive is OK.

 

Roger


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#14 frustratedetartsurf

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Posted 23 October 2013 - 12:46 PM

So the long generic test failed:

 

--------------- SeaTools for Windows v1.2.0.8 ---------------
10/23/2013 10:21:05 AM
Model: ST31000524AS
Serial Number: 6VPJHYCD
Firmware Revision: JC45
Long Generic - Started 10/23/2013 10:21:05 AM
Long Generic - FAIL 10/23/2013 1:35:27 PM
SeaTools Test Code: 9AD9E9DD

 

 

 

and it is not telling me to run the SeaToolsDOS to repair. That is what I had tried previously that told me that it couldn't find a hard drive. What now?



#15 Anshad Edavana

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Posted 23 October 2013 - 01:58 PM

Hi

 

If the long generic test failed, it means the drives health condition is fatal. Even if we somehow managed to repair the bad sectors (via the DOS version or Windows version) , the drive won't be reliable for data storage and the performance may also compromised (Personal experience). If the drive is under warranty, get it replaced or buy a new one.

 

You can easily check the warranty status using the below link.

 

http://support.seagate.com/customer/en-us/warranty_validation.jsp


Edited by Anshad Edavana, 23 October 2013 - 02:00 PM.





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