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9 replies to this topic

#1 runestone

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Posted 14 October 2013 - 09:20 PM

Found this site by searching for a way to rid my computer of a couple of nasty Trojans. I am not a complete luddite when it comes to computers and I will certainly appreciate the expertise here.

 



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#2 Sirawit

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Posted 14 October 2013 - 09:30 PM

:welcome: Welcome to BC!


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#3 godfreyaltimony

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Posted 14 October 2013 - 09:32 PM

I see

#4 godfreyaltimony

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Posted 14 October 2013 - 09:33 PM

hello budies can u help me I got a strong problem at my pc

#5 Sirawit

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Posted 14 October 2013 - 09:35 PM

Please post your problem here: Virus, Trojan, Spyware, and Malware Removal Logs

And please follow preparation here.

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#6 runestone

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Posted 14 October 2013 - 09:58 PM

Thank you Sirawit. I did post my issue in the suggested forum. Unfortunately, I'm unable to download the DDS file as requested in the preparation material.



#7 Sirawit

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Posted 14 October 2013 - 10:00 PM

Don't worry, the member of Malware Respond Team will guide you next. :)

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#8 godfreyaltimony

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Posted 15 October 2013 - 12:00 AM

I have dell optlex gx 620 it doesn't read usb when I connect keyboard and mouse they do not function even the lights of them are off. all computer usbs they do not function help me budies.

#9 Sirawit

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Posted 15 October 2013 - 12:04 AM

godfreyaltimony, please don't hijack other ppl's topic. Create your own!

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#10 boopme

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Posted 15 October 2013 - 11:09 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 2 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
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