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Frequent BSOD after virus removal


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7 replies to this topic

#1 exquisitelady

exquisitelady

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  • 4 posts
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  • Local time:08:33 PM

Posted 14 October 2013 - 12:36 PM

I first had the issue with my previous computer but thought my hard drive was going bad and bought another. Now I have this computer and the old one and I think they are both infected because I transfered my files. Oddly enough, they don't seem to display characteristics of a virus until I try to clean them up. Most recently I found some infected files using Eset Online Scanner (one of my personal favorites but I am a novice); however, since then I have gotten the blue screen of death twice. This never happened before this situation so I am thinking that trying to fix my computers actually causes an issue? Please help because if this is like the last time then I am anticipating the heartache to follow!

 

I'm also wondering if this has anything to do with why when I do Google searches from this computer I, almost immediately, start getting a ton of spam email related to the topic I googled. I have tried to get Norton's help, I understand re-targeted (AKA intelligent) advertising but nobody seems to understand my SPAM issue?

 

I've read a lot of your forum topics where you help people over the years... you guys are amazing! Thank you, in advance, for all that you do! You've taught me a lot but this time it is bigger than me (I think)!

 

XOXO~

Rena
 

 

Here are the logs:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537
Run by rena_000 at 10:26:10 on 2013-10-14
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.7575.5042 [GMT -7:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\dwm.exe
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\atieclxx.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\dashost.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\taskhostex.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files (x86)\TeamViewer\Version8\TeamViewer.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\TeamViewer\Version8\tv_w32.exe
C:\Program Files (x86)\TeamViewer\Version8\tv_x64.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe\LiveComm.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\IDT\WDM\Beats64.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\Wunderlist2\Wunderlist.exe
C:\Users\rena_000\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler64.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Microsoft Office 15\Root\Office15\MsoSync.exe
C:\Windows\System32\RuntimeBroker.exe
c:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe
C:\windows\system32\svchost.exe -k HPService
C:\Program Files (x86)\Norton 360\Engine\21.0.2.1\N360.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Norton 360\Engine\21.0.2.1\N360.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
C:\windows\sysWow64\SearchProtocolHost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mWinlogon: Userinit = userinit.exe
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\21.0.2.1\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\21.0.2.1\IPS\ipsbho.dll
BHO: EndNote Web: {82D2E569-25A7-4E4D-9FA3-C5025B4B7912} - C:\Program Files (x86)\EndNote Web\ENWIEPlug.dll
BHO: Adobe Acrobat Create PDF Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.0.2.1\coieplg.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: EndNote Web: {945C8270-A848-11D5-A805-00B0D092F45B} - C:\Program Files (x86)\EndNote Web\ENWIEPlug.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.0.2.1\coieplg.dll
uRun: [IBP] <no file>
uRunOnce: [Uninstall C:\Users\rena_000\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64] C:\windows\System32\cmd.exe /q /c rmdir /s /q "C:\Users\rena_000\AppData\Local\Microsoft\SkyDrive\17.0.2003.1112\amd64"
mRun: [CLMLServer_For_P2G8] "c:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe"
mRun: [CLVirtualDrive] "c:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [iSkysoft Helper Compact.exe] C:\Program Files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\ISHelper.exe
mRun: [BrowserPlugInHelper] C:\Program Files (x86)\iSkysoft\Video Converter Ultimate\BrowserPlugInHelper.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\rena_000\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SENDTO~1.LNK - C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\INTUIT~1.LNK - C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\QUICKB~1.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
mPolicies-System: SoftwareSASGeneration = dword:1
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{2A80CECD-516A-4066-A83C-98DD2323C7E7} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{2A80CECD-516A-4066-A83C-98DD2323C7E7}\2375942554230353 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{2A80CECD-516A-4066-A83C-98DD2323C7E7}\2375942554934383 : DHCPNameServer = 192.168.17.1
TCP: Interfaces\{BE9F87D8-4BD1-4E18-9D18-AE758CB850E9} : DHCPNameServer = 192.168.1.254
Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.69\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Adobe Acrobat Create PDF Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll
x64-TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll
x64-Run: [BeatsOSDApp] C:\Program Files\IDT\WDM\beats64.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [tvncontrol] "C:\Program Files\TightVNC\tvnserver.exe" -controlservice -slave
x64-mPolicies-System: SoftwareSASGeneration = dword:1
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\rena_000\AppData\Roaming\Mozilla\Firefox\Profiles\3phauogt.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL -
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll
FF - plugin: C:\Program Files (x86)\Adobe\Adobe Extension Manager CS6\npAdobeExManDetectX86.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL
FF - plugin: C:\Users\rena_000\AppData\Roaming\Mozilla\plugins\npoctoshape.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
FF - ExtSQL: 2013-09-25 12:00; firefoxdav@icloud.com; C:\Users\rena_000\AppData\Roaming\Mozilla\Firefox\Profiles\3phauogt.default\extensions\firefoxdav@icloud.com
FF - ExtSQL: 2013-10-09 12:04; jid1-zUyU7TGKwejAyA@jetpack; C:\Users\rena_000\AppData\Roaming\Mozilla\Firefox\Profiles\3phauogt.default\extensions\jid1-zUyU7TGKwejAyA@jetpack.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\windows\System32\Drivers\amd_sata.sys [2013-3-31 80552]
R0 amd_xata;amd_xata;C:\windows\System32\Drivers\amd_xata.sys [2013-3-31 26280]
R0 dlkmdldr;dlkmdldr;C:\windows\System32\Drivers\dlkmdldr.sys [2013-10-11 15664]
R0 PxHlpa64;PxHlpa64;C:\windows\System32\Drivers\PxHlpa64.sys [2013-5-1 56336]
R1 CLVirtualDrive;CLVirtualDrive;C:\windows\System32\Drivers\CLVirtualDrive.sys [2013-2-26 92536]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-12-8 169312]
R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2013-5-30 241152]
R2 DisplayLinkService;DisplayLinkManager;C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe [2013-10-3 9276304]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-8-15 85504]
R2 HPConnectedRemote;HP Connected Remote Service;C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe [2012-8-29 35232]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\21.0.2.1\N360.exe [2013-9-24 264360]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-5-17 1901752]
R2 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2012-12-6 1248256]
R2 TeamViewer8;TeamViewer 8;C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-5-2 5087584]
R3 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton 360\NortonData\21.0.2.1\Definitions\BASHDefs\20130924.001\BHDrvx64.sys [2013-9-23 1525848]
R3 ccSet_N360;N360 Settings Manager;C:\windows\System32\Drivers\N360x64\1500020.001\ccSetx64.sys [2013-9-24 150104]
R3 DisplayLinkUsbIo_x64;DisplayLinkUsbIo_x64;C:\windows\System32\Drivers\DisplayLinkUsbIo_x64_7.4.51512.0.sys [2013-10-5 44944]
R3 dlkmd;dlkmd;C:\windows\System32\Drivers\dlkmd.sys [2013-10-11 387376]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-8-27 140376]
R3 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton 360\NortonData\21.0.2.1\Definitions\IPSDefs\20131011.001\IDSviA64.sys [2013-10-11 520280]
R3 L1C;NDIS Miniport Driver for Qualcomm Atheros AR81xx PCI-E Ethernet Controller;C:\windows\System32\Drivers\L1C63x64.sys [2012-7-30 110744]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\windows\System32\Drivers\netr28x.sys [2013-4-15 2482960]
R3 SymDS;Symantec Data Store;C:\windows\System32\Drivers\N360x64\1500020.001\SymDS64.sys [2013-9-24 493656]
R3 SymEFA;Symantec Extended File Attributes;C:\windows\System32\Drivers\N360x64\1500020.001\SymEFA64.sys [2013-9-24 1147480]
R3 SymIRON;Symantec Iron Driver;C:\windows\System32\Drivers\N360x64\1500020.001\Ironx64.sys [2013-9-24 264280]
R3 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\Drivers\N360x64\1500020.001\symnets.sys [2013-9-24 590424]
R3 usbfilter;AMD USB Filter Driver;C:\windows\System32\Drivers\usbfilter.sys [2012-7-16 57000]
S0 SymELAM;Symantec ELAM Driver;C:\windows\System32\Drivers\N360x64\1500020.001\SymELAM.sys [2013-9-24 23568]
S2 HPRegistrationSvc;HP Registration Service;C:\Program Files (x86)\Hewlett-Packard\HP Registration Service\HPRegistrationService.exe [2012-7-18 205216]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\Drivers\usbaapl64.sys [2012-12-13 54784]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
.
=============== File Associations ===============
.
FileExt: .js: JSFile="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS6\Dreamweaver.exe","%1"
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2013-10-12 23:59:55    858200    ----a-w-    C:\windows\System32\drivers\N360x64\1501000.012\srtsp64.sys
2013-10-12 23:59:55    590936    ----a-w-    C:\windows\System32\drivers\N360x64\1501000.012\symnets.sys
2013-10-12 23:59:55    493656    ----a-r-    C:\windows\System32\drivers\N360x64\1501000.012\symds64.sys
2013-10-12 23:59:55    36952    ----a-r-    C:\windows\System32\drivers\N360x64\1501000.012\srtspx64.sys
2013-10-12 23:59:55    23568    ----a-r-    C:\windows\System32\drivers\N360x64\1501000.012\symelam.sys
2013-10-12 23:59:55    1147480    ----a-w-    C:\windows\System32\drivers\N360x64\1501000.012\symefa64.sys
2013-10-12 23:59:54    264280    ----a-r-    C:\windows\System32\drivers\N360x64\1501000.012\ironx64.sys
2013-10-12 23:59:54    162392    ----a-w-    C:\windows\System32\drivers\N360x64\1501000.012\ccsetx64.sys
2013-10-12 23:59:37    --------    d-----w-    C:\windows\System32\drivers\N360x64\1501000.012
2013-10-11 08:19:06    387376    ----a-w-    C:\windows\System32\drivers\dlkmd.sys
2013-10-11 08:19:06    15664    ----a-w-    C:\windows\System32\drivers\dlkmdldr.sys
2013-10-11 07:46:01    13661696    ----a-w-    C:\windows\System32\Windows.UI.Xaml.dll
2013-10-11 07:24:17    --------    d-----w-    C:\windows\en
2013-10-10 22:22:38    278704    ----a-w-    C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10220.bin
2013-10-10 19:38:38    --------    d-----w-    C:\Program Files\iPod
2013-10-10 19:38:35    --------    d-----w-    C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-10-10 19:38:35    --------    d-----w-    C:\Program Files\iTunes
2013-10-10 19:38:35    --------    d-----w-    C:\Program Files (x86)\iTunes
2013-10-09 20:49:59    --------    d-----w-    C:\Users\rena_000\AppData\Local\Windows Live
2013-10-09 18:06:07    --------    d-----w-    C:\Users\rena_000\AppData\Local\4882MarceloGarcia.Multimedia8_8mv34kefh04bm!Multimedia8
2013-10-09 06:51:51    83968    ----a-w-    C:\windows\System32\drivers\hidclass.sys
2013-10-08 05:34:25    --------    d-----w-    C:\ProgramData\xml_param
2013-10-08 05:31:28    --------    d-----w-    C:\Users\rena_000\AppData\Roaming\{950EB46C-6AC7-4ACC-AB36-9A6A77C08B6A}
2013-10-08 05:31:02    --------    d-----w-    C:\Users\rena_000\AppData\Local\iSkysoft
2013-10-08 05:31:01    --------    d-----w-    C:\Program Files\Common Files\iSkysoft
2013-10-08 05:30:41    721263    ----a-w-    C:\windows\SysWow64\ISCM64.dll
2013-10-08 05:30:35    --------    d-----w-    C:\ProgramData\iSkysoft Video Converter Ultimate
2013-10-08 05:30:31    --------    d-----w-    C:\Program Files (x86)\iSkysoft
2013-10-08 04:13:41    --------    d-----w-    C:\Program Files (x86)\Participatory Culture Foundation
2013-10-05 20:22:10    44944    ----a-w-    C:\windows\System32\drivers\DisplayLinkUsbIo_x64_7.4.51512.0.sys
2013-10-05 20:22:08    750080    ----a-w-    C:\windows\System32\DisplayLinkUsbCo64_7.4.51512.0.dll
2013-10-03 19:42:32    --------    d-----w-    C:\Users\rena_000\AppData\Local\NPE
2013-10-03 14:14:57    1217424    ----a-w-    C:\windows\System32\dlumd9.dll
2013-10-03 14:14:57    1217424    ----a-w-    C:\windows\System32\dlumd64.dll
2013-10-03 14:14:57    1217424    ----a-w-    C:\windows\System32\dlumd11.dll
2013-10-03 14:14:57    1217424    ----a-w-    C:\windows\System32\dlumd10.dll
2013-10-03 14:14:55    1002896    ----a-w-    C:\windows\SysWow64\dlumd9.dll
2013-10-03 14:14:55    1002896    ----a-w-    C:\windows\SysWow64\dlumd32.dll
2013-10-03 14:14:55    1002896    ----a-w-    C:\windows\SysWow64\dlumd11.dll
2013-10-03 14:14:55    1002896    ----a-w-    C:\windows\SysWow64\dlumd10.dll
2013-09-30 15:39:04    --------    d-----w-    C:\Program Files (x86)\Wunderlist2
2013-09-25 18:59:53    --------    d-----w-    C:\Users\rena_000\AppData\Local\F7CE3F93-829A-4567-9433-BC92E4F0BD1B.aplzod
2013-09-24 23:34:46    590424    ----a-r-    C:\windows\System32\drivers\N360x64\1500020.001\symnets.sys
2013-09-24 23:34:46    493656    ----a-r-    C:\windows\System32\drivers\N360x64\1500020.001\SymDS64.sys
2013-09-24 23:34:46    36952    ----a-r-    C:\windows\System32\drivers\N360x64\1500020.001\srtspx64.sys
2013-09-24 23:34:46    23568    ----a-r-    C:\windows\System32\drivers\N360x64\1500020.001\SymELAM.sys
2013-09-24 23:34:46    1147480    ----a-r-    C:\windows\System32\drivers\N360x64\1500020.001\SymEFA64.sys
2013-09-24 23:34:45    854616    ----a-r-    C:\windows\System32\drivers\N360x64\1500020.001\srtsp64.sys
2013-09-24 23:34:45    264280    ----a-r-    C:\windows\System32\drivers\N360x64\1500020.001\Ironx64.sys
2013-09-24 23:34:45    150104    ----a-r-    C:\windows\System32\drivers\N360x64\1500020.001\ccSetx64.sys
2013-09-24 23:34:37    --------    d-----w-    C:\windows\System32\drivers\N360x64\1500020.001
2013-09-24 23:27:08    --------    d-----w-    C:\Users\rena_000\AppData\Local\LogMeIn Rescue Applet
2013-09-24 17:42:54    --------    d-----w-    C:\Users\rena_000\AppData\Local\Deployment
2013-09-22 04:18:45    --------    d-----w-    C:\windows\Hewlett-Packard
2013-09-20 16:03:54    --------    d-----w-    C:\Users\rena_000\AppData\Local\6_Wunderkinder_GmbH
2013-09-20 16:03:53    --------    d-----w-    C:\Users\rena_000\AppData\Roaming\6Wunderkinder
2013-09-20 16:03:15    --------    d-----w-    C:\ProgramData\Package Cache
2013-09-17 16:22:07    144896    ----a-w-    C:\windows\System32\tssdisai.dll
.
==================== Find3M  ====================
.
2013-10-02 01:38:13    78296    ----a-w-    C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-02 01:38:13    694232    ----a-w-    C:\windows\SysWow64\FlashPlayerApp.exe
2013-09-24 23:35:06    177752    ----a-w-    C:\windows\System32\drivers\SYMEVENT64x86.SYS
2013-09-22 23:28:06    1767936    ----a-w-    C:\windows\SysWow64\wininet.dll
2013-09-22 23:27:49    2876928    ----a-w-    C:\windows\SysWow64\jscript9.dll
2013-09-22 22:55:10    2241024    ----a-w-    C:\windows\System32\wininet.dll
2013-09-22 22:54:51    3959296    ----a-w-    C:\windows\System32\jscript9.dll
2013-09-13 22:36:37    35328    ----a-w-    C:\windows\SysWow64\wuapp.exe
2013-09-13 22:36:23    84992    ----a-w-    C:\windows\SysWow64\wudriver.dll
2013-09-13 22:36:23    126976    ----a-w-    C:\windows\SysWow64\wuwebv.dll
2013-09-13 22:36:14    247296    ----a-w-    C:\windows\SysWow64\ubpm.dll
2013-09-13 22:34:14    40448    ----a-w-    C:\windows\System32\wuapp.exe
2013-09-13 22:33:55    252928    ----a-w-    C:\windows\System32\WUSettingsProvider.dll
2013-09-13 22:33:55    142848    ----a-w-    C:\windows\System32\wuwebv.dll
2013-09-13 22:33:54    99328    ----a-w-    C:\windows\System32\wudriver.dll
2013-09-13 22:33:54    1622016    ----a-w-    C:\windows\System32\wucltux.dll
2013-09-13 22:33:42    328192    ----a-w-    C:\windows\System32\ubpm.dll
2013-09-13 22:33:39    175104    ----a-w-    C:\windows\System32\storewuauth.dll
2013-08-30 05:43:40    61784    ----a-w-    C:\windows\System32\drivers\crashdmp.sys
2013-08-30 05:20:13    1173504    ----a-w-    C:\windows\System32\UIAutomationCore.dll
2013-08-29 23:48:12    914432    ----a-w-    C:\windows\SysWow64\UIAutomationCore.dll
2013-08-23 05:11:57    4040192    ----a-w-    C:\windows\System32\win32k.sys
2013-08-21 06:39:29    465240    ----a-w-    C:\windows\System32\drivers\fvevol.sys
2013-08-16 05:41:13    58200    ----a-w-    C:\windows\System32\drivers\dam.sys
2013-08-16 05:39:26    2371728    ----a-w-    C:\windows\System32\WSService.dll
2013-08-16 05:32:48    209200    ----a-w-    C:\windows\System32\NotificationUI.exe
2013-08-16 05:22:11    4917760    ----a-w-    C:\windows\System32\sppsvc.exe
2013-08-16 05:21:43    688640    ----a-w-    C:\windows\System32\WSShared.dll
2013-08-16 05:21:43    183808    ----a-w-    C:\windows\System32\WSSync.dll
2013-08-16 05:21:42    204800    ----a-w-    C:\windows\System32\WSClient.dll
2013-08-16 05:21:42    198656    ----a-w-    C:\windows\System32\Windows.ApplicationModel.Store.dll
2013-08-16 05:21:42    163840    ----a-w-    C:\windows\System32\Windows.ApplicationModel.Store.TestingFramework.dll
2013-08-16 05:21:18    368640    ----a-w-    C:\windows\System32\sppwinob.dll
2013-08-16 05:21:18    1164288    ----a-w-    C:\windows\System32\sppobjs.dll
2013-08-16 05:21:12    81408    ----a-w-    C:\windows\System32\setupcln.dll
2013-08-16 05:21:00    120320    ----a-w-    C:\windows\System32\sppc.dll
2013-08-16 05:20:30    105984    ----a-w-    C:\windows\System32\WinSetupUI.dll
2013-08-15 22:43:03    562688    ----a-w-    C:\windows\SysWow64\WSShared.dll
2013-08-15 22:43:03    159232    ----a-w-    C:\windows\SysWow64\WSSync.dll
2013-08-15 22:43:02    83968    ----a-w-    C:\windows\SysWow64\OEMLicense.dll
2013-08-15 22:43:02    167424    ----a-w-    C:\windows\SysWow64\WSClient.dll
2013-08-15 22:43:02    143872    ----a-w-    C:\windows\SysWow64\Windows.ApplicationModel.Store.dll
2013-08-15 22:43:02    124928    ----a-w-    C:\windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll
2013-08-15 22:42:52    76800    ----a-w-    C:\windows\SysWow64\setupcln.dll
2013-08-15 22:42:47    91648    ----a-w-    C:\windows\SysWow64\sppc.dll
2013-08-15 18:36:51    6101504    ----a-w-    C:\windows\System32\stlang64.dll
2013-08-15 18:36:51    550912    ----a-w-    C:\windows\System32\drivers\stwrt64.sys
2013-08-15 18:36:51    1703424    ----a-w-    C:\windows\sttray64.exe
2013-08-15 18:36:50    693760    ------w-    C:\windows\System32\stapi64.dll
2013-08-15 18:36:50    41664    ----a-w-    C:\windows\System32\Beats64.exe
2013-08-15 18:36:50    256000    ----a-w-    C:\windows\System32\st646482.dll
2013-08-15 18:36:50    224768    ----a-w-    C:\windows\System32\HPToneCtrls64.dll
2013-08-15 18:36:50    2199040    ----a-w-    C:\windows\System32\stapo64.dll
2013-08-15 18:36:50    206024    ----a-w-    C:\windows\System32\AESTAC64.dll
2013-08-15 18:36:50    1897984    ----a-w-    C:\windows\System32\IDTNC64.cpl
2013-08-10 06:30:22    151896    ----a-w-    C:\windows\System32\drivers\tpm.sys
2013-08-10 05:21:51    448512    ----a-w-    C:\windows\System32\SettingSync.dll
2013-08-10 05:21:51    128512    ----a-w-    C:\windows\System32\SettingSyncInfo.dll
2013-08-10 05:21:01    817152    ----a-w-    C:\windows\System32\kerberos.dll
2013-08-10 03:58:51    356352    ----a-w-    C:\windows\SysWow64\SettingSync.dll
2013-08-10 03:58:09    656896    ----a-w-    C:\windows\SysWow64\kerberos.dll
2013-08-03 06:40:49    462336    ----a-w-    C:\windows\System32\sysmon.ocx
2013-08-03 06:40:17    566784    ----a-w-    C:\windows\System32\wvc.dll
2013-08-03 06:40:01    1374208    ----a-w-    C:\windows\System32\wdc.dll
2013-08-03 05:14:15    399360    ----a-w-    C:\windows\SysWow64\sysmon.ocx
2013-08-03 05:13:57    437248    ----a-w-    C:\windows\SysWow64\wvc.dll
2013-08-03 05:13:43    1245696    ----a-w-    C:\windows\SysWow64\wdc.dll
2013-08-02 06:28:29    10116608    ----a-w-    C:\windows\System32\twinui.dll
2013-08-02 06:26:53    2304512    ----a-w-    C:\windows\System32\authui.dll
2013-08-02 05:08:18    8858112    ----a-w-    C:\windows\SysWow64\twinui.dll
2013-08-02 05:06:50    2035712    ----a-w-    C:\windows\SysWow64\authui.dll
2013-08-01 10:41:31    2233688    ----a-w-    C:\windows\System32\drivers\tcpip.sys
2013-07-27 03:58:39    2207232    ----a-w-    C:\windows\SysWow64\PrintConfig.dll
2013-07-24 23:10:31    10799104    ----a-w-    C:\windows\SysWow64\Windows.UI.Xaml.dll
2013-07-24 23:10:08    158208    ----a-w-    C:\windows\SysWow64\mbsmsapi.dll
2013-07-24 23:06:39    225280    ----a-w-    C:\windows\System32\mbsmsapi.dll
2013-07-19 22:13:34    124112    ----a-w-    C:\windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-07-19 22:13:15    102608    ----a-w-    C:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
.
============= FINISH: 10:26:52.07 ===============
 



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,926 posts
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:11:33 PM

Posted 17 October 2013 - 12:42 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

This firefox extension is name Firefox buffer.

FF - ExtSQL: 2013-10-09 12:04; jid1-zUyU7TGKwejAyA@jetpack; C:\Users\rena_000\AppData\Roaming\Mozilla\Firefox\Profiles\3phauogt.default\extensions\jid1-zUyU7TGKwejAyA@jetpack.xpi

Did you install this and where can I find information on it if you did.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 exquisitelady

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Posted 17 October 2013 - 01:36 PM

The Buffer extension is something I just recently installed and my problems started before that. The website for Buffer is http://bufferapp.com/extensions and it is a social media tool; howeverl, I will do all of the things in the message you sent AND EVEN UNINSTALL BUFFER (I'm not using it). Upon completion I will post all logs. Again, thank you!



#4 exquisitelady

exquisitelady
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Posted 18 October 2013 - 02:26 AM

I had some issues running JRT but finally ran the other two first then uninstalled and re-installed JRT and it ran okay. I hope this was acceptable. Here are the logs in the order I finally ran them:

 

ADW

# AdwCleaner v3.008 - Report created 17/10/2013 at 11:48:14
# Updated 17/10/2013 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : rena_000 - RENADESKTOP2013
# Running from : C:\Users\rena_000\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A43DE495-3D00-47D4-9D2C-303115707939}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16537


-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\rena_000\AppData\Roaming\Mozilla\Firefox\Profiles\3phauogt.default\prefs.js ]


-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\rena_000\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [2853 octets] - [17/10/2013 11:41:59]
AdwCleaner[R1].txt - [2913 octets] - [17/10/2013 11:47:13]
AdwCleaner[S0].txt - [2513 octets] - [17/10/2013 11:48:14]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2573 octets] ##########

:

 

COMBOFIX:

ComboFix 13-10-16.02 - rena_000 10/17/2013  13:21:57.2.4 - x64
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.7575.5224 [GMT -7:00]
Running from: c:\users\rena_000\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\users\rena_000\AppData\Local\assembly\tmp
c:\users\rena_000\AppData\Local\Temp\7zS2BBA\HPSLPSVC64.DLL
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_HPSLPSVC
-------\Service_HPSLPSVC
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-17 to 2013-10-17  )))))))))))))))))))))))))))))))
.
.
2013-10-17 20:31 . 2013-10-17 20:31    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-10-17 18:51 . 2013-10-17 18:51    --------    d-----w-    c:\windows\ERUNT
2013-10-17 18:41 . 2013-10-17 18:48    --------    d-----w-    C:\AdwCleaner
2013-10-16 08:30 . 2013-10-17 18:23    --------    d-----w-    c:\program files (x86)\iCamSource
2013-10-15 16:53 . 2013-10-15 16:53    290992    ----a-w-    c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10221.bin
2013-10-12 23:59 . 2013-10-17 04:15    --------    d-----w-    c:\windows\system32\drivers\N360x64\1501000.012
2013-10-12 04:05 . 2013-10-12 04:05    --------    d-----w-    c:\program files\Microsoft Silverlight
2013-10-12 04:05 . 2013-10-12 04:05    --------    d-----w-    c:\program files (x86)\Microsoft Silverlight
2013-10-11 08:19 . 2013-10-03 14:16    387376    ----a-w-    c:\windows\system32\drivers\dlkmd.sys
2013-10-11 08:19 . 2013-10-03 14:16    15664    ----a-w-    c:\windows\system32\drivers\dlkmdldr.sys
2013-10-11 07:46 . 2013-07-24 23:07    13661696    ----a-w-    c:\windows\system32\Windows.UI.Xaml.dll
2013-10-11 07:24 . 2013-10-11 07:24    --------    d-----w-    c:\windows\en
2013-10-10 19:38 . 2013-10-10 19:38    --------    d-----w-    c:\program files\iPod
2013-10-10 19:38 . 2013-10-10 19:39    --------    d-----w-    c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-10-10 19:38 . 2013-10-10 19:39    --------    d-----w-    c:\program files\iTunes
2013-10-10 19:38 . 2013-10-10 19:39    --------    d-----w-    c:\program files (x86)\iTunes
2013-10-09 20:49 . 2013-10-11 05:15    --------    d-----w-    c:\users\rena_000\AppData\Local\Windows Live
2013-10-09 18:06 . 2013-10-09 18:06    --------    d-----w-    c:\users\rena_000\AppData\Local\4882MarceloGarcia.Multimedia8_8mv34kefh04bm!Multimedia8
2013-10-09 06:51 . 2013-07-01 22:14    25600    ----a-w-    c:\windows\system32\drivers\usbprint.sys
2013-10-08 16:53 . 2013-10-08 16:53    --------    d-----w-    c:\windows\ServiceProfiles\LocalService\winhttp
2013-10-08 05:34 . 2013-10-08 05:37    --------    d-----w-    c:\programdata\xml_param
2013-10-08 05:31 . 2013-10-08 05:31    --------    d-----w-    c:\users\rena_000\AppData\Roaming\{950EB46C-6AC7-4ACC-AB36-9A6A77C08B6A}
2013-10-08 05:31 . 2013-10-08 05:31    --------    d-----w-    c:\users\rena_000\AppData\Local\iSkysoft
2013-10-08 05:31 . 2013-10-08 05:31    --------    d-----w-    c:\program files\Common Files\iSkysoft
2013-10-08 05:30 . 2013-08-23 20:36    721263    ----a-w-    c:\windows\SysWow64\ISCM64.dll
2013-10-08 05:30 . 2013-10-09 20:56    --------    d-----w-    c:\programdata\iSkysoft Video Converter Ultimate
2013-10-08 05:30 . 2013-10-11 07:28    --------    d-----w-    c:\program files (x86)\iSkysoft
2013-09-30 15:39 . 2013-10-11 15:30    --------    d-----w-    c:\program files (x86)\Wunderlist2
2013-09-25 18:59 . 2013-10-17 05:09    --------    d-----w-    c:\users\rena_000\AppData\Local\F7CE3F93-829A-4567-9433-BC92E4F0BD1B.aplzod
2013-09-24 23:27 . 2013-10-05 02:15    --------    d-----w-    c:\users\rena_000\AppData\Local\LogMeIn Rescue Applet
2013-09-24 17:43 . 2013-09-24 17:43    --------    d-----w-    c:\program files (x86)\Google
2013-09-24 17:42 . 2013-09-24 17:43    --------    d-----w-    c:\users\rena_000\AppData\Local\Deployment
2013-09-22 04:18 . 2013-09-22 04:18    --------    d-----w-    c:\windows\Hewlett-Packard
2013-09-20 16:03 . 2013-09-20 16:03    --------    d-----w-    c:\users\rena_000\AppData\Local\6_Wunderkinder_GmbH
2013-09-20 16:03 . 2013-09-20 16:03    --------    d-----w-    c:\users\rena_000\AppData\Roaming\6Wunderkinder
2013-09-20 16:03 . 2013-09-30 15:39    --------    d-----w-    c:\programdata\Package Cache
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-09 10:03 . 2013-05-02 04:51    80541720    ----a-w-    c:\windows\system32\MRT.exe
2013-10-02 01:38 . 2012-07-26 08:14    78296    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-02 01:38 . 2012-07-26 08:14    694232    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-24 23:35 . 2013-05-02 20:12    177752    ----a-w-    c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-09-13 14:54 . 2013-05-17 14:47    564432    ----a-w-    c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-08-16 05:41 . 2013-09-11 06:15    58200    ----a-w-    c:\windows\system32\drivers\dam.sys
2013-08-16 05:39 . 2013-09-11 06:15    2371728    ----a-w-    c:\windows\system32\WSService.dll
2013-08-16 05:32 . 2013-09-11 06:15    209200    ----a-w-    c:\windows\system32\NotificationUI.exe
2013-08-16 05:22 . 2013-09-11 06:15    4917760    ----a-w-    c:\windows\system32\sppsvc.exe
2013-08-16 05:21 . 2013-09-11 06:15    49664    ----a-w-    c:\windows\system32\wups.dll
2013-08-16 05:21 . 2013-09-11 06:15    49152    ----a-w-    c:\windows\system32\wups2.dll
2013-08-16 05:21 . 2013-09-11 06:15    688640    ----a-w-    c:\windows\system32\WSShared.dll
2013-08-16 05:21 . 2013-09-11 06:15    183808    ----a-w-    c:\windows\system32\WSSync.dll
2013-08-16 05:21 . 2013-09-11 06:15    204800    ----a-w-    c:\windows\system32\WSClient.dll
2013-08-16 05:21 . 2013-09-11 06:15    198656    ----a-w-    c:\windows\system32\Windows.ApplicationModel.Store.dll
2013-08-16 05:21 . 2013-09-11 06:15    163840    ----a-w-    c:\windows\system32\Windows.ApplicationModel.Store.TestingFramework.dll
2013-08-16 05:21 . 2013-09-11 06:15    1164288    ----a-w-    c:\windows\system32\sppobjs.dll
2013-08-16 05:21 . 2013-09-11 06:15    368640    ----a-w-    c:\windows\system32\sppwinob.dll
2013-08-16 05:21 . 2013-09-11 06:15    81408    ----a-w-    c:\windows\system32\setupcln.dll
2013-08-16 05:21 . 2013-09-11 06:15    120320    ----a-w-    c:\windows\system32\sppc.dll
2013-08-16 05:20 . 2013-09-11 06:15    105984    ----a-w-    c:\windows\system32\WinSetupUI.dll
2013-08-15 22:43 . 2013-09-11 06:15    20992    ----a-w-    c:\windows\SysWow64\wups.dll
2013-08-15 22:43 . 2013-09-11 06:15    562688    ----a-w-    c:\windows\SysWow64\WSShared.dll
2013-08-15 22:43 . 2013-09-11 06:15    159232    ----a-w-    c:\windows\SysWow64\WSSync.dll
2013-08-15 22:43 . 2013-09-11 06:15    143872    ----a-w-    c:\windows\SysWow64\Windows.ApplicationModel.Store.dll
2013-08-15 22:43 . 2013-09-11 06:15    167424    ----a-w-    c:\windows\SysWow64\WSClient.dll
2013-08-15 22:43 . 2013-09-11 06:15    83968    ----a-w-    c:\windows\SysWow64\OEMLicense.dll
2013-08-15 22:43 . 2013-09-11 06:15    124928    ----a-w-    c:\windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll
2013-08-15 22:42 . 2013-09-11 06:15    76800    ----a-w-    c:\windows\SysWow64\setupcln.dll
2013-08-15 22:42 . 2013-09-11 06:15    91648    ----a-w-    c:\windows\SysWow64\sppc.dll
2013-08-15 18:36 . 2013-08-15 18:37    550912    ----a-w-    c:\windows\system32\drivers\stwrt64.sys
2013-08-15 18:36 . 2013-02-26 20:15    6101504    ----a-w-    c:\windows\system32\stlang64.dll
2013-08-15 18:36 . 2013-02-26 20:15    1703424    ----a-w-    c:\windows\sttray64.exe
2013-08-15 18:36 . 2013-08-15 18:37    693760    ------w-    c:\windows\system32\stapi64.dll
2013-08-15 18:36 . 2013-08-15 18:37    256000    ----a-w-    c:\windows\system32\st646482.dll
2013-08-15 18:36 . 2013-08-15 18:37    2199040    ----a-w-    c:\windows\system32\stapo64.dll
2013-08-15 18:36 . 2013-08-15 18:37    206024    ----a-w-    c:\windows\system32\AESTAC64.dll
2013-08-15 18:36 . 2013-02-26 20:16    224768    ----a-w-    c:\windows\system32\HPToneCtrls64.dll
2013-08-15 18:36 . 2013-02-26 20:15    41664    ----a-w-    c:\windows\system32\Beats64.exe
2013-08-15 18:36 . 2013-02-26 20:15    1897984    ----a-w-    c:\windows\system32\IDTNC64.cpl
2013-08-07 05:15 . 2013-09-17 16:22    144896    ----a-w-    c:\windows\system32\tssdisai.dll
2013-07-27 03:58 . 2012-07-26 07:24    2207232    ----a-w-    c:\windows\SysWow64\PrintConfig.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-09-22 04:04    222832    ----a-w-    c:\users\rena_000\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\SkyDriveShell.dll
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[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-09-22 04:04    222832    ----a-w-    c:\users\rena_000\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\SkyDriveShell.dll
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[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-09-22 04:04    222832    ----a-w-    c:\users\rena_000\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\SkyDriveShell.dll
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[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Octoshape Streaming Services"="c:\users\rena_000\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" [2011-03-24 107800]
"Speech Recognition"="c:\windows\Speech\Common\sapisvr.exe" [2012-07-26 45056]
"ApplePhotoStreams"="c:\program files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe" [2013-09-15 59720]
"Wunderlist"="c:\program files (x86)\Wunderlist2\Wunderlist.exe" [2013-09-30 13012064]
"SkyDrive"="c:\users\rena_000\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe" [2013-09-22 257136]
"iCloudServices"="c:\program files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe" [2013-09-14 59720]
"AppleIEDAV"="c:\program files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe" [2013-09-04 1315144]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"CLMLServer_For_P2G8"="c:\program files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe" [2012-06-08 111120]
"CLVirtualDrive"="c:\program files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" [2012-07-02 491120]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe" [2013-09-05 3478392]
"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS6ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2013-04-25 1075296]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2012-12-06 2643320]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-08-29 642216]
"Adobe Creative Cloud"="c:\program files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" [2013-07-12 2236816]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2013-05-01 421888]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-10-01 152392]
.
c:\users\rena_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Send to OneNote.lnk - c:\program files\Microsoft Office 15\root\office15\ONENOTEM.EXE /tsr [2013-9-13 158896]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\StartUp\
Intuit Data Protect.lnk - c:\program files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe /Startup [2012-12-6 6186872]
QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2012-12-6 1176464]
QuickBooks_Standard_21.lnk - c:\program files (x86)\Intuit\QuickBooks 2012\QBW32.EXE -silent [2012-12-6 1181584]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
"SoftwareSASGeneration"= 1 (0x1)
.
R2 HPRegistrationSvc;HP Registration Service;c:\program files (x86)\Hewlett-Packard\HP Registration Service\HPRegistrationService.exe;c:\program files (x86)\Hewlett-Packard\HP Registration Service\HPRegistrationService.exe [x]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\System32\drivers\dc3d.sys;c:\windows\SYSNATIVE\drivers\dc3d.sys [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
S0 amd_sata;amd_sata;c:\windows\System32\drivers\amd_sata.sys;c:\windows\SYSNATIVE\drivers\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\System32\drivers\amd_xata.sys;c:\windows\SYSNATIVE\drivers\amd_xata.sys [x]
S0 dlkmdldr;dlkmdldr;c:\windows\system32\drivers\dlkmdldr.sys;c:\windows\SYSNATIVE\drivers\dlkmdldr.sys [x]
S1 CLVirtualDrive;CLVirtualDrive;c:\windows\system32\DRIVERS\CLVirtualDrive.sys;c:\windows\SYSNATIVE\DRIVERS\CLVirtualDrive.sys [x]
S2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe;c:\program files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 DisplayLinkService;DisplayLinkManager;c:\program files\DisplayLink Core Software\DisplayLinkManager.exe;c:\program files\DisplayLink Core Software\DisplayLinkManager.exe [x]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
S2 HPConnectedRemote;HP Connected Remote Service;c:\program files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe;c:\program files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe [x]
S3 BHDrvx64;BHDrvx64;c:\program files (x86)\Norton 360\NortonData\21.0.2.1\Definitions\BASHDefs\20131002.001\BHDrvx64.sys;c:\program files (x86)\Norton 360\NortonData\21.0.2.1\Definitions\BASHDefs\20131002.001\BHDrvx64.sys [x]
S3 ccSet_N360;N360 Settings Manager;c:\windows\system32\drivers\N360x64\1501000.012\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\1501000.012\ccSetx64.sys [x]
S3 DisplayLinkUsbIo_x64;DisplayLinkUsbIo_x64;c:\windows\system32\DRIVERS\DisplayLinkUsbIo_x64_7.4.51512.0.sys;c:\windows\SYSNATIVE\DRIVERS\DisplayLinkUsbIo_x64_7.4.51512.0.sys [x]
S3 dlkmd;dlkmd;c:\windows\system32\drivers\dlkmd.sys;c:\windows\SYSNATIVE\drivers\dlkmd.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
apphost    REG_MULTI_SZ       apphostsvc
iissvcs    REG_MULTI_SZ       w3svc was
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-16 21:54    1185744    ----a-w-    c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-17 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-05-03 17:41]
.
2013-10-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-09-24 17:43]
.
2013-10-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-09-24 17:43]
.
2013-10-15 c:\windows\Tasks\HPCeeScheduleForrena_000.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ AccExtIco1]
@="{AB9CF9F8-8A96-4F9D-BF21-CE85714C3A47}"
[HKEY_CLASSES_ROOT\CLSID\{AB9CF9F8-8A96-4F9D-BF21-CE85714C3A47}]
2013-06-20 07:45    3317616    ----a-w-    c:\program files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync_v_1_1_0_x64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ AccExtIco2]
@="{853B7E05-C47D-4985-909A-D0DC5C6D7303}"
[HKEY_CLASSES_ROOT\CLSID\{853B7E05-C47D-4985-909A-D0DC5C6D7303}]
2013-06-20 07:45    3317616    ----a-w-    c:\program files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync_v_1_1_0_x64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ AccExtIco3]
@="{42D38F2E-98E9-4382-B546-E24E4D6D04BB}"
[HKEY_CLASSES_ROOT\CLSID\{42D38F2E-98E9-4382-B546-E24E4D6D04BB}]
2013-06-20 07:45    3317616    ----a-w-    c:\program files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync_v_1_1_0_x64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-09-22 04:04    261744    ----a-w-    c:\users\rena_000\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-09-22 04:04    261744    ----a-w-    c:\users\rena_000\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-09-22 04:04    261744    ----a-w-    c:\users\rena_000\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2013-09-13 14:55    2328776    ----a-w-    c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2013-09-13 14:55    2328776    ----a-w-    c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2013-09-13 14:55    2328776    ----a-w-    c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BeatsOSDApp"="c:\program files\IDT\WDM\beats64.exe" [2013-08-15 41664]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2013-06-03 472984]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2013-08-15 1703424]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uLocal Page = c:\windows\system32\blank.htm
mDefault_Page_URL = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\rena_000\AppData\Roaming\Mozilla\Firefox\Profiles\3phauogt.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: keyword.URL -
FF - ExtSQL: 2013-09-25 12:00; firefoxdav@icloud.com; c:\users\rena_000\AppData\Roaming\Mozilla\Firefox\Profiles\3phauogt.default\extensions\firefoxdav@icloud.com
FF - ExtSQL: 2013-10-09 12:04; jid1-zUyU7TGKwejAyA@jetpack; c:\users\rena_000\AppData\Roaming\Mozilla\Firefox\Profiles\3phauogt.default\extensions\jid1-zUyU7TGKwejAyA@jetpack.xpi
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKCU-Run-IBP - (no file)
Wow6432Node-HKCU-Run-OfficeSyncProcess - c:\program files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
Wow6432Node-HKCU-Run-AdobeBridge - (no file)
Wow6432Node-HKCU-Run-com.apple.dav.bookmarks.daemon - c:\program files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Wow6432Node-HKLM-Run-iSkysoft Helper Compact.exe - c:\program files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\ISHelper.exe
HKLM-Run-tvncontrol - c:\program files\TightVNC\tvnserver.exe
AddRemove-{FF27F674-821E-4BA2-985B-DDF539C2CD03} - c:\program files (x86)\InstallShield Installation Information\{FF27F674-821E-4BA2-985B-DDF539C2CD03}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\21.1.0.18\N360.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\21.1.0.18\diMaster.dll\" /prefetch:1"
"ImagePath"="\SystemRoot\System32\Drivers\N360x64\1501000.012\SYMNETS.SYS"
"TrustedImagePaths"="c:\program files (x86)\Norton 360\Engine\21.1.0.18;c:\program files (x86)\Norton 360\Engine64\21.1.0.18"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Nico Mak Computing\WinZip]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
Completion time: 2013-10-17  13:48:18
ComboFix-quarantined-files.txt  2013-10-17 20:48
.
Pre-Run: 1,197,236,830,208 bytes free
Post-Run: 1,196,853,694,464 bytes free
.
- - End Of File - - 9DE79A334860A737916ECEDD125928D9
5FB38429D5D77768867C76DCBDB35194
 

JRT:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 8 x64
Ran by rena_000 on Fri 10/18/2013 at  0:15:30.68
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{14C6D895-2FAD-4C30-835C-6FE861755C23}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\microsoft\Internet Explorer\SearchScopes\{14C6D895-2FAD-4C30-835C-6FE861755C23}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{14C6D895-2FAD-4C30-835C-6FE861755C23}



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\rena_000\AppData\Roaming\mozilla\firefox\profiles\3phauogt.default\minidumps [11 files]



~~~ Chrome

Successfully deleted: [Folder] C:\Users\rena_000\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 10/18/2013 at  0:20:15.46
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

Thank you very much!
Rena :)



#5 nasdaq

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Posted 18 October 2013 - 07:51 AM

Looking better. Please let me know of any remaining issues with this computer.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#6 exquisitelady

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Posted 18 October 2013 - 12:43 PM

The results are below. Again, thank you! I was also trying to make a donation to bleeping computer. I believe that once upon a time there was a link to do so. I don't see it now??? Am I just being a blonde over here or is it no longer on the site? If you can provide me a link that would be great! Otherwise... how can I help? I clean up my family's computers... I am not totally computer illiterate, LOL! What can I do! I am a big believer/supporter in what you guys do to help people. WIth this one... even Norton customer service told me there was nothing wrong with my computer after running scans remotely. I knew there was. I knew this wasn't simply ad retargeting. How can I help?

 

 Results of screen317's Security Check version 0.99.74  
   x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
Norton 360         
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player     11.9.900.117  
 Mozilla Firefox (24.0)
 Google Chrome 30.0.1599.101  
 Google Chrome 30.0.1599.69  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 



#7 nasdaq

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Posted 18 October 2013 - 01:29 PM

The log is clean.

Some helpers do accept donation but my services are free.

If you can afford to give I suggest you send something to the owner of the ADWCleaner tool. Run the tool and I think you will find the way to contribute.

Thank you for your support.

==

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#8 nasdaq

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Posted 24 October 2013 - 07:06 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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