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Explorer.exe application error 0x00000000 problem

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#1 elizabethwright


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Posted 14 October 2013 - 11:51 AM

My computer brought up this explorer.exe application error 0x00000000, no memory written. I run windows xp. I have tried a restore, a reset of IE. I have no idea what to do next. Can anyone help please? I don't have the money to wipe the computer and start over....is there any other way?

Thank you!



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#2 hamluis



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Posted 14 October 2013 - 12:00 PM

Please...post the entire error message, exactly as it appeared onscreen?


What were you doing on the system when the onscreen error message appeared?


Does the system boot into Windows now?  Boot into safe mode?


System manufacturer and model?



#3 elizabethwright

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Posted 14 October 2013 - 12:27 PM

Am talking to Verizon, finally got thru after 2 days....will let you know when i am done with them, thank you for answering.

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