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Small infection


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#1 hrolsons

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Posted 14 October 2013 - 10:21 AM

So I don't think I'm very infected but I must have not checked something on a download because now when I search or open a new browser window, the stupid AVG page comes up.  Can someone please help me get rid of AVG?



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#2 quietman7

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Posted 14 October 2013 - 11:42 AM

AVG Security Toolbar and AVG Secure Search (created by the makers of AVG Anti-virus) are optional add-ons when installing their anti-virus product if you choose "Customized" install instead of "Express". Since most folks choose an Express install they usually are not aware these options are also being installed since they are pre-checked by default during installation. Some users have also reported that when AVG auto-updates, it will install the toolbar as a Firefox add-on without input from the user.

Another thing to be aware of...AVG Security Toolbar and AVG Secure Search are also commonly bundled as an option with other software they may download. Many users overlook that option since it is pre-checked by default and they unknowingly install it. For example, the toolbar is bundled with PDFCreator.

So even if you decline the option to use these add-ons when installing AVG anti-virus, you may still end up with them at some later date by unknowingly downloading and installing another program where they have been bundled. This also explains how those who never used AVG anti-virus also surprisingly find Secure Search and the Security Toolbar installed...and want it removed.

How To Disable AVG Secure Search Provider In Browsers
How to uninstall AVG Secure Search in Firefox, Internet Explorer and Chrome
How To Disable AVG Search From New Tab
How to remove AVG Toolbar, Homepage and Secure Search from your browser with AVG Browser Configuration Tool
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#3 quietman7

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Posted 14 October 2013 - 11:43 AM

After doing the above, continue as follows:


Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
-- Note: The contents of the log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


Please download Junkware Removal Tool thisisujrt.gif and save it to your Desktop.
  • Close all open programs and shut down any protection/security software now to avoid potential conflicts.
  • Double-click on JRT.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
  • Copy and paste the contents of JRT.txt in your next reply.

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#4 hrolsons

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Posted 08 December 2013 - 02:27 PM

Thank You so much!!!  Computer is running great!!!



#5 quietman7

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Posted 08 December 2013 - 04:14 PM

You're welcome.
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