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Windows 7 - BSOD - BCCode 124


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#1 scarthearmada

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Posted 14 October 2013 - 09:13 AM

Hi all,

 

Started back in September (29th), I started to have BSOD crashes on my system. Prior to that, any sort of crash was very random, irregular and rare. Since that date, I've been experiencing BSOD crashes exclusively when playing games. At first, it was just Minecraft, which I installed and played for the first time in close to a year around that date. Then, I installed Battlefield 2: Bad Company and tried to play BF2:BC Vietnam online. That crashed into a BSOD as well. Since I'm very busy working a full-time job and attending school, I've been putting off looking into the issue thinking that it wasn't anything to stress out about.

 

Afterall, it was only happening while playing Minecraft -- I gave up on BF2:BC / Vietnam after a third crash. However, a few days ago it happened for the first time while playing Killing Floor. And additionally, KF seemed to be a bit choppy around the same time. Which was strange, because my system always ran KF solidly. (Same thing with BF2:BC.) I've been running some tests on my system, and I have the dump files prepared, so I'm going to be posting the information. Before even starting, I want to thank everyone here for dedicating so much time to helping people -- really, it reminds me of the community I used to hang out with back in the day (90s) on IRC, on Dal.net, in #nohack (except, you know, expanded to include all computing issues).

 

Anyway...

 

Replication Steps

1. Minecraft - Shortly after logging in to Minecraft, my performance drops dramatically, especially if I'm near a lot of animals on screen, or performing a lot of actions (e.g., mining a ton). Then, after a minute or two of unplayable choppiness, BSOD.

 

2. BF2:BC / Vietnam - Within about 5-10 minutes of logging in a third time, I crashed again to a BSOD. I wasn't doing anything out of the ordinary in the game.

 

3. Killing Floor - The crash happened after an hour and a half, maybe two hours in the game. I was playing multiplayer, not a very large group or anything, and just crashed seemingly at an average gaming system load.

 

4. I have not experienced any crashes or BSODs while compiling Java code in Eclipse, including relatively complex (for a student) programs like an ant colony simulation and things like that. This was also while having multiple Firefox tabs open, and with Steam running in the background.

 

5. Since starting to run tests yesterday, and since switching my RAM sticks around (reversing positions), my system seems to be sluggish. For example, there is a delay when opening a link in Firefox, opening a new tab, etc. It's reminiscent of that delay a lot of systems have with trying to open a new video in YouTube -- only none of these pages include heavily embedded content or anything.

 

Additionally, booting into Windows from login now seems to take approximately 5-10 seconds longer than I'm used to. And then, Steam seems to take much longer before starting up (automatically at boot), somewhere in the range of 20-30 seconds longer. And I no longer receive the Steam update attempts (some Steam installations go faulty, and seem to always require a new update when booting in, even if there isn't a need for one).

 

Resolution Steps

1. Check Disk - No errors detected

 

2. Scan FC - sfc /scannow - No integrity violations found.

 

3. memtest86 - I ran 7 successful passes last night. 0 errors. I ran another pass this morning with by turning on an additional option (in option 7 --> it was "booting" something, if I remember correctly). This required me to hit a key (up arrow) regularly to keep the scan going. After one pass, I hit Esc and rebooted. There were also 0 errors on that pass.

 

4. In BIOS, my CPU temperature was detailed as 45C / 113F, and the system temperature at 31C / 87F -- this was after approximately six and a half hours of memtest running.

 

5. Checked my fans, and dust in the system. I'll have to buy a can of compressed air, because there are still some small amounts of dust around the inside of the case. But i blue out most of it. And all of my fans are clean; I actually clean them regularly, including the dust trap at the HDD intake. I have two in-take fans there, one fan on top of the system pulling air out, and another with the PSU pulling air out. Both of the exhaust fans are blowing cool air all of the time, even under heavy load. (i.e., while gaming)

 

Information From Windows Action Center

* Every single one of the thirteen errors looks like this (with the exception that the values for BCP2, 3, and 4 differ):

 

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
092913-17082-01.dmp
sysdata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode:124
BCP1:    0000000000000000
BCP2:    FFFFFA8004EA9028
BCP3:    00000000F602A000
BCP4:    0000000000000135
OS Version:       6_1_7601
Service Pack:    1_0
Product:             256_1

 

Note About Windows Action Center - Check For Solutions

 

For whatever reason, I am unable to submit any of these errors to Microsoft. Whether I have one selected or all of them, or whether I attempt to submit the error information after recovering from the BSOD and booting back up, I run into this: "Some of the reports could not be uploaded to the Windows Error Reporting service. Please try again later." A Google search indicates this is because the associated dump files are too large to be submitted in this way.

 

Notes About Activity Since Attempting Resolution Steps

 

A peculiar issue other than the sluggishness mentioned earlier is this: yesterday, Windows failed to boot and Windows was "unable to determine the cause of the problem." The description was "Unspecified changes to system configuration might have caused the problem." This is after I had reversed the two RAM sticks in my system. Then, after making sure the RAM sticks were seated properly (they were), I was able to boot into Windows but the Steam Client Bootstrapper failed to load, stopped responding and closed. After a reboot, this is no longer an issue.

 

Windows also had to reinstall my Linksys RangePlay Wireless USB Network Adapter after reboot -- I moved it from a front USB port to one on the back of my PC. Additionally, the USB thumb drive with memtest86 installed on it (bootable) also needed to have its drivers reinstalled by Windows. This I'm not too surprised with, as my front USB ports always behaved strangely. (I reused an old LianLi tower with this build; the build in USB ports are mismatched with the USB ports on my motherboard. 1.0 vs 2.0, I believe.)

 

And now, most frustratingly, while typing this, I occasionally have to wait for the text that I typed to be entered -- there is a brief stutter once in a while, between what I typed and when it appears. Windows responsiveness here reminds me of that stutter mentioned earlier when opening a new tab, as an example.

 

Files Associated With the Error, According to BlueScreenView

 

Each dump file implicates hal.dll and ntoskrnl.exe as issues. Some only highlight hal.dll in red; others both.

 

Does anyone have any sugggestions? Are there any dump files that I should post here? Thank you for your time and help. I sincerely appreciate it.

Attached Files


Edited by scarthearmada, 14 October 2013 - 09:18 AM.


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#2 scarthearmada

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Posted 14 October 2013 - 09:19 AM

BlueScreenView Dumps:

 

==================================================
Dump File         : 101213-17347-01.dmp
Crash Time        : 10/12/2013 2:38:20 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`0492a028
Parameter 3       : 00000000`b66ac000
Parameter 4       : 00000000`00000135
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\101213-17347-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 289,456
Dump File Time    : 10/12/2013 2:39:20 PM
==================================================

==================================================
Dump File         : 101113-17425-01.dmp
Crash Time        : 10/11/2013 12:13:38 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04a17028
Parameter 3       : 00000000`b60c2000
Parameter 4       : 00000000`00000145
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\101113-17425-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291,728
Dump File Time    : 10/11/2013 12:14:38 PM
==================================================

==================================================
Dump File         : 101013-20061-01.dmp
Crash Time        : 10/10/2013 7:51:13 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04f83028
Parameter 3       : 00000000`f401a000
Parameter 4       : 00000000`00000135
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\101013-20061-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 288,816
Dump File Time    : 10/10/2013 7:52:09 PM
==================================================

==================================================
Dump File         : 101013-23680-01.dmp
Crash Time        : 10/10/2013 7:35:48 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04946028
Parameter 3       : 00000000`b60f2000
Parameter 4       : 00000000`00000135
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\101013-23680-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291,720
Dump File Time    : 10/10/2013 7:36:47 PM
==================================================

==================================================
Dump File         : 100913-17191-01.dmp
Crash Time        : 10/9/2013 2:09:23 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04f794f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : hal.dll
Caused By Address : hal.dll+f768
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade7c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100913-17191-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
Dump File Time    : 10/9/2013 2:09:26 PM
==================================================

==================================================
Dump File         : 100813-15724-01.dmp
Crash Time        : 10/8/2013 9:10:47 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`050518f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : hal.dll
Caused By Address : hal.dll+f768
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade7c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100813-15724-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
Dump File Time    : 10/8/2013 9:10:50 PM
==================================================

==================================================
Dump File         : 100813-15522-01.dmp
Crash Time        : 10/8/2013 8:08:55 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04b45028
Parameter 3       : 00000000`b6674000
Parameter 4       : 00000000`00000135
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100813-15522-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291,688
Dump File Time    : 10/8/2013 8:09:59 PM
==================================================

==================================================
Dump File         : 100713-16723-01.dmp
Crash Time        : 10/7/2013 9:24:04 AM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04f11028
Parameter 3       : 00000000`b26ac000
Parameter 4       : 00000000`00000175
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100713-16723-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 288,272
Dump File Time    : 10/7/2013 9:24:51 AM
==================================================

==================================================
Dump File         : 100613-18626-01.dmp
Crash Time        : 10/6/2013 9:35:09 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04f2f4f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : hal.dll
Caused By Address : hal.dll+f768
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade7c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100613-18626-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
Dump File Time    : 10/6/2013 9:35:12 PM
==================================================

==================================================
Dump File         : 100613-16567-01.dmp
Crash Time        : 10/6/2013 8:47:36 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04fa14f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : hal.dll
Caused By Address : hal.dll+f768
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade7c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100613-16567-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
Dump File Time    : 10/6/2013 8:47:40 PM
==================================================

==================================================
Dump File         : 100313-21871-01.dmp
Crash Time        : 10/3/2013 4:59:09 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04f37038
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : hal.dll
Caused By Address : hal.dll+f768
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade7c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100313-21871-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
Dump File Time    : 10/3/2013 4:59:11 PM
==================================================

==================================================
Dump File         : 100313-16114-01.dmp
Crash Time        : 10/3/2013 9:05:06 AM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`049288f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : hal.dll
Caused By Address : hal.dll+f768
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+4ade7c
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100313-16114-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
Dump File Time    : 10/3/2013 9:05:08 AM
==================================================

==================================================
Dump File         : 092913-17082-01.dmp
Crash Time        : 9/29/2013 1:07:49 AM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04ea9028
Parameter 3       : 00000000`f602a000
Parameter 4       : 00000000`00000135
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\092913-17082-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 287,480
Dump File Time    : 9/29/2013 1:08:55 AM
==================================================

==================================================
Dump File         : 092913-16785-01.dmp
Crash Time        : 9/29/2013 1:00:30 AM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`049fe028
Parameter 3       : 00000000`b20c2000
Parameter 4       : 00000000`00000175
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\092913-16785-01.dmp
Processors Count  : 3
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291,728
Dump File Time    : 9/29/2013 1:01:34 AM
==================================================


Edited by hamluis, 11 November 2013 - 08:14 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


#3 scarthearmada

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Posted 14 October 2013 - 10:36 PM

Recent Replication Steps

 

Running ESET Online Scanner to determine if there is a deeper, previously undetected malware infection.

 

If anyone has any input on this issue, I would greatly appreciate the help. I'm really struggling here, and I don't have the money for a new PC at this time.



#4 hamluis

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Posted 17 October 2013 - 01:40 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#5 Roodo

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Posted 17 October 2013 - 01:47 PM

Are you running multiple gpu's. Check the temperature of you cpu.



#6 sflatechguy

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Posted 17 October 2013 - 04:23 PM

Bug check 124 error codes are hardware issues. The fact that they all go back to the hal.dll indictes there are problems with the hardware abstraction processes that allow the OS to operate any hardware device. The hal.dll+12a3b error code is heat-related. Check the ventilation, fan and cables to make sure the motherboard is fully ventilated. You may need to reseat (don't just jiggle) all the cards, memory and cables.

 

You may also need to run a startup repair from an installation disk to repair the hal data link library.



#7 scarthearmada

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Posted 22 October 2013 - 07:06 PM

Reason For the Edit: I just experienced another BCCode 124 + "A Hyper Transport sync flood error" message on reboot. I performed this step again, for the updated system error information. Since the other errors don't seem to be really related to my issue. The other errors from 10/22/13 seem to have been because MSI Live Update 5 was bugging out installed nVidia drivers.

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by jdharmada (administrator) on 22-10-2013 at 19:44:41
Running from "C:\Users\jdharmada\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/22/2013 06:49:54 PM) (Source: Application Hang) (User: )
Description: The program mmc.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: ae0

Start Time: 01cecf81407d2931

Termination Time: 0

Application Path: C:\Windows\system32\mmc.exe

Report Id: a3fc309a-3b74-11e3-81e2-6c626d7be817

Error: (10/22/2013 06:49:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb164a
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x820
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (10/22/2013 06:44:41 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: NVIDIA PhysX -- Installation terminated

Error: (10/19/2013 02:20:56 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}

Error: (10/18/2013 10:44:25 AM) (Source: ESENT) (User: )
Description: WinMail (728) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

Error: (10/18/2013 10:44:22 AM) (Source: ESENT) (User: )
Description: WinMail (2464) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

Error: (10/17/2013 10:32:47 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}

Error: (10/17/2013 11:40:37 AM) (Source: Application Error) (User: )
Description: Faulting application name: daemonu.exe, version: 8.3.14.1, time stamp: 0x521cf0b0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x74e06a64
Faulting process id: 0x6b0
Faulting application start time: 0xdaemonu.exe0
Faulting application path: daemonu.exe1
Faulting module path: daemonu.exe2
Report Id: daemonu.exe3

Error: (10/17/2013 11:40:36 AM) (Source: Application Error) (User: )
Description: Faulting application name: armsvc.exe, version: 1.7.4.0, time stamp: 0x515deb2c
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x74e06a64
Faulting process id: 0x5e4
Faulting application start time: 0xarmsvc.exe0
Faulting application path: armsvc.exe1
Faulting module path: armsvc.exe2
Report Id: armsvc.exe3

Error: (10/17/2013 11:40:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: nvSCPAPISvr.exe, version: 7.17.13.2723, time stamp: 0x52315920
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x74e06a64
Faulting process id: 0x300
Faulting application start time: 0xnvSCPAPISvr.exe0
Faulting application path: nvSCPAPISvr.exe1
Faulting module path: nvSCPAPISvr.exe2
Report Id: nvSCPAPISvr.exe3


System errors:
=============
Error: (10/22/2013 07:38:31 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.

Component: AMD Northbridge
Error Source: 3
Error Type: 7
Processor ID: 0

The details view of this entry contains further information.

Error: (10/22/2013 07:38:17 PM) (Source: BugCheck) (User: )
Description: 0x00000124 (0x0000000000000000, 0xfffffa8005827298, 0x0000000000000000, 0x0000000000000000)C:\Windows\Minidump\102213-18314-01.dmp102213-18314-01

Error: (10/22/2013 07:38:16 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:36:36 PM on ?10/?22/?2013 was unexpected.

Error: (10/22/2013 06:45:08 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7CMDre 00000000 00000000 00000000 00000001 00000001

Error: (10/22/2013 06:45:08 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7CMDre 00000000 00000048 14804180 00000003 00000000

Error: (10/22/2013 06:45:08 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7CMDre 00000000 00000044 00401080 00000003 00000000

Error: (10/22/2013 06:45:08 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7CMDre 00000000 00000040 068000d0 00000003 00000000

Error: (10/22/2013 06:45:08 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7CMDre 00000000 0000003c 01200030 00000003 00000000

Error: (10/22/2013 06:45:08 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7CMDre 00000000 00000038 00000100 00000003 00000000

Error: (10/22/2013 06:45:08 PM) (Source: nvlddmkm) (User: )
Description: \Device\Video7CMDre 00000000 00000034 50081010 00000003 00000000


Microsoft Office Sessions:
=========================
Error: (10/22/2013 06:49:54 PM) (Source: Application Hang)(User: )
Description: mmc.exe6.1.7600.16385ae001cecf81407d29310C:\Windows\system32\mmc.exea3fc309a-3b74-11e3-81e2-6c626d7be817

Error: (10/22/2013 06:49:15 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175144ce7a144ntdll.dll6.1.7601.1822951fb164ac000037400000000000c410282001cecf8106373a1dC:\Windows\Explorer.EXEC:\Windows\SYSTEM32\ntdll.dll8ec50db7-3b74-11e3-81e2-6c626d7be817

Error: (10/22/2013 06:44:41 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: NVIDIA PhysX -- Installation terminated(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/19/2013 02:20:56 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/18/2013 10:44:25 AM) (Source: ESENT)(User: )
Description: WinMail728WindowsMail0:

Error: (10/18/2013 10:44:22 AM) (Source: ESENT)(User: )
Description: WinMail2464WindowsMail0:

Error: (10/17/2013 10:32:47 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/17/2013 11:40:37 AM) (Source: Application Error)(User: )
Description: daemonu.exe8.3.14.1521cf0b0unknown0.0.0.000000000c000000574e06a646b001cecb576a5c9404C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exeunknownd92291ee-374a-11e3-8540-6c626d7be817

Error: (10/17/2013 11:40:36 AM) (Source: Application Error)(User: )
Description: armsvc.exe1.7.4.0515deb2cunknown0.0.0.000000000c000000574e06a645e401cecb576906c7e5C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeunknownd8c35ae4-374a-11e3-8540-6c626d7be817

Error: (10/17/2013 11:40:33 AM) (Source: Application Error)(User: )
Description: nvSCPAPISvr.exe7.17.13.272352315920unknown0.0.0.000000000c000000574e06a6430001cecb5765e8bea7C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exeunknownd72eb0f5-374a-11e3-8540-6c626d7be817


=========================== Installed Programs ============================

µTorrent (Version: 3.3.2.30180)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
AbiWord 2.8.6 (Version: 2.8.6)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
AMD APP SDK Runtime (Version: 10.0.873.1)
AMD Catalyst Install Manager (Version: 3.0.864.0)
AMD Fuel (Version: 2012.0504.1554.26509)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.0.15.16)
Catalyst Control Center (Version: 2012.0504.1554.26509)
Catalyst Control Center InstallProxy (Version: 2012.0504.1554.26509)
Catalyst Control Center Localization All (Version: 2012.0504.1554.26509)
CCC Help Chinese Standard (Version: 2012.0504.1553.26509)
CCC Help Chinese Traditional (Version: 2012.0504.1553.26509)
CCC Help Czech (Version: 2012.0504.1553.26509)
CCC Help Danish (Version: 2012.0504.1553.26509)
CCC Help Dutch (Version: 2012.0504.1553.26509)
CCC Help English (Version: 2012.0504.1553.26509)
CCC Help Finnish (Version: 2012.0504.1553.26509)
CCC Help French (Version: 2012.0504.1553.26509)
CCC Help German (Version: 2012.0504.1553.26509)
CCC Help Greek (Version: 2012.0504.1553.26509)
CCC Help Hungarian (Version: 2012.0504.1553.26509)
CCC Help Italian (Version: 2012.0504.1553.26509)
CCC Help Japanese (Version: 2012.0504.1553.26509)
CCC Help Korean (Version: 2012.0504.1553.26509)
CCC Help Norwegian (Version: 2012.0504.1553.26509)
CCC Help Polish (Version: 2012.0504.1553.26509)
CCC Help Portuguese (Version: 2012.0504.1553.26509)
CCC Help Russian (Version: 2012.0504.1553.26509)
CCC Help Spanish (Version: 2012.0504.1553.26509)
CCC Help Swedish (Version: 2012.0504.1553.26509)
CCC Help Thai (Version: 2012.0504.1553.26509)
CCC Help Turkish (Version: 2012.0504.1553.26509)
ccc-utility64 (Version: 2012.0504.1554.26509)
GeForce Experience NvStream Client Components (Version: 0.1.87)
Java 7 Update 45 (64-bit) (Version: 7.0.450)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Java SE Development Kit 7 Update 45 (64-bit) (Version: 1.7.0.450)
K-Lite Codec Pack 10.0.5 Full (Version: 10.0.5)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Security Client (Version: 4.3.0219.0)
Microsoft Security Essentials (Version: 4.3.219.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSI Afterburner 2.3.1 (Version: 2.3.1)
NVIDIA 3D Vision Controller Driver 331.58 (Version: 331.58)
NVIDIA 3D Vision Driver 331.58 (Version: 331.58)
NVIDIA Control Panel 331.58 (Version: 331.58)
NVIDIA Display Control Panel (Version: 6.14.12.5896)
NVIDIA Drivers (Version: 1.10.62.40)
NVIDIA GeForce Experience 1.6.1 (Version: 1.6.1)
NVIDIA Graphics Driver 331.58 (Version: 331.58)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.133.902)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3158)
NVIDIA Update 8.3.14 (Version: 8.3.14)
NVIDIA Update Components (Version: 8.3.14)
NVIDIA Virtual Audio 1.2.5 (Version: 1.2.5)
Platform (Version: 1.36)
PuTTY version 0.63 (Version: 0.63)
SHIELD Streaming (Version: 1.05.28)
Speccy (Version: 1.23)
VIA Platform Device Manager (Version: 1.36)
WinSCP 5.1.7 (Version: 5.1.7)

========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 4095.18 MB
Available physical RAM: 2914.7 MB
Total Pagefile: 8188.54 MB
Available Pagefile: 6896.17 MB
Total Virtual: 4095.88 MB
Available Virtual: 3955.7 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:596.07 GB) (Free:538.04 GB) NTFS

========================= Users: ========================================

User accounts for \\ARMADA

Administrator            Guest                    jdharmada                 
UpdatusUser             

**** End of log ****
 


Edited by scarthearmada, 22 October 2013 - 07:47 PM.


#8 scarthearmada

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Posted 22 October 2013 - 07:11 PM

Speccy Snapshot: http://speccy.piriform.com/results/tRbkDWVSuWx1lHGCzz3izsT

 

Also of Note:

 

1. I completely reformatted my computer a week ago. That's why I have so few applications installed, and no games. After reformatting, everything seems to have been running well for a day or two -- although I didn't install any games to test out. But after about two days of Windows Updates, I noticed some sluggishness and then the crashes started to happen again.

 

2. Some of the above programs were just installed within the hour, such as AMD Catalyst Installer Manager and Catalyst Control Center. The errors occurred before installing them, or using MSI Live Update 5 (explained next).

 

3. Now, typically when I get the BCCode error, which I just did again five minutes ago, I receive this error message when it automatically reboots: "A Hyper Transport sync flood error occurred on last boot. Press F1 to Resumenter [sic] Setup Menu, F11 to enter Boot Menu." Hitting F11 does nothing; hitting F1 allows me to select how to reload Windows (safe mode; safe mode + networking; as normal)

 

4. The errors above from 10/22/13 occurred while MSI Live Update 5 was bugging out. It installed software, then attempted to reinstall it. Then downloaded different nVidia drivers than the latest ones that I had installed. I have since removed MSI LiveUpdate 5 as you might imagine.

 

5. Also, over the past few days, I updated / flashed BIOS to the latest version for my motherboard, an MSI 870-G45. I've also run multile hard drive checks from Hiren's Boot CD. No errors found.


Edited by scarthearmada, 22 October 2013 - 07:44 PM.


#9 scarthearmada

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Posted 22 October 2013 - 07:14 PM

Are you running multiple gpu's. Check the temperature of you cpu.

 

Negative. I have only a single nVidia 460 GTX running. According to MSI Afterburner, my GPU temperature is ~37 C +/-2 over the past fifteen minutes. (Multitasking, plus having two YouTube videos running at 720p and 1080p respectively.


Edited by scarthearmada, 22 October 2013 - 07:25 PM.


#10 scarthearmada

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Posted 22 October 2013 - 07:21 PM

Regarding Temperatures:

 

Bug check 124 error codes are hardware issues. The fact that they all go back to the hal.dll indictes there are problems with the hardware abstraction processes that allow the OS to operate any hardware device. The hal.dll+12a3b error code is heat-related. Check the ventilation, fan and cables to make sure the motherboard is fully ventilated. You may need to reseat (don't just jiggle) all the cards, memory and cables.

 

You may also need to run a startup repair from an installation disk to repair the hal data link library.

 

I don't seem to be having any temperature issues. The case is cleaned, well-ventilated, all of the fans are working swell and everything seemed snug and secure. Any detailed information on the hal data link library repair? I'd like to give that a go.

 

According to MSI Afterburner, my GPU temperature is ~37 C +/-2 over the past fifteen minutes. Multitasking, plus having two YouTube videos running at 720p and 1080p respectively. It drops down to ~34 C when I'm idling.

 

According to Core Temp, my CPU #0 temperature is 20-25 C while getting all three cores up to about 40-45% load with multiple tabs / multitasking, multiple YouTube videos playing at the same time, etc. When the loads drop down <= 25%, the temperature drops down to 19-20 C.


Edited by scarthearmada, 22 October 2013 - 07:56 PM.


#11 TsVk!

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Posted 22 October 2013 - 08:39 PM

EDIT: scrap that....

 

Could flash update your BIOS if available, NVidia drivers are notorious for causing these sort of issues. Had similar issues this year also with one of my machines.

 

edit edit: could also try sfc (not sure if this driver is included in winsxs though), system restore or a repair install... that's what I'd do anyhow.


Edited by TsVk!, 22 October 2013 - 08:49 PM.


#12 scarthearmada

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Posted 22 October 2013 - 09:03 PM

EDIT: scrap that....

 

Could flash update your BIOS if available, NVidia drivers are notorious for causing these sort of issues. Had similar issues this year also with one of my machines.

 

edit edit: could also try sfc (not sure if this driver is included in winsxs though), system restore or a repair install... that's what I'd do anyhow.

 

BIOS is updated. I flashed it just a few days ago. I have the latest nVidia drivers for my video card. Also, sfc and chkdsk detect no HDD errors.

 

And regarding a system restore or repair: I did a full reinstallation.



#13 sflatechguy

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Posted 22 October 2013 - 09:08 PM

Regarding Temperatures:

I don't seem to be having any temperature issues. The case is cleaned, well-ventilated, all of the fans are working swell and everything seemed snug and secure. Any detailed information on the hal data link library repair? I'd like to give that a go.

 

Before we repair the hal.dll, your latest logs indicate, again, that heating issues seem to be causing serious problems. The “Hyper Transport sync flood error” is a BIOS error, usually seen in AMD CPUs. These errors occur due to overheating, but can also be caused by faulty memory.

 

The “A fatal hardware error has occurred. Component: AMD Northbridge” error appears to be happening because the northbridge chip is overheating. The northbridge manages CPU and RAM. If there is only a heatsink installed on the northbridge chipset, you may want to add a fan.

 

The fact that you've reformatted and you're still having issues makes it fairly clear the main issues are hardware related. Make sure all your chipsets are free of obstructions and properly venitaled. You may also want to test your system memory.

 

On another note, the 0xc0000374  error in ntdll.dll linked to Explorer can be fixed by removing all third party add ons in that browser.

 

If none of the above addresses the issue, we can revisit fixing the hal.dll.



#14 scarthearmada

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Posted 22 October 2013 - 10:38 PM

 

Regarding Temperatures:

I don't seem to be having any temperature issues. The case is cleaned, well-ventilated, all of the fans are working swell and everything seemed snug and secure. Any detailed information on the hal data link library repair? I'd like to give that a go.

 

Before we repair the hal.dll, your latest logs indicate, again, that heating issues seem to be causing serious problems. The “Hyper Transport sync flood error” is a BIOS error, usually seen in AMD CPUs. These errors occur due to overheating, but can also be caused by faulty memory.

 

The “A fatal hardware error has occurred. Component: AMD Northbridge” error appears to be happening because the northbridge chip is overheating. The northbridge manages CPU and RAM. If there is only a heatsink installed on the northbridge chipset, you may want to add a fan.

 

The fact that you've reformatted and you're still having issues makes it fairly clear the main issues are hardware related. Make sure all your chipsets are free of obstructions and properly venitaled. You may also want to test your system memory.

 

On another note, the 0xc0000374  error in ntdll.dll linked to Explorer can be fixed by removing all third party add ons in that browser.

 

If none of the above addresses the issue, we can revisit fixing the hal.dll.

 

 

Thank you for your time; I certainly appreciate it.

 

Regarding specific issues:

 

1. The “Hyper Transport sync flood error” is a BIOS error, usually seen in AMD CPUs. These errors occur due to overheating, but can also be caused by faulty memory.

 

I've been reading elsewhere that this may potentially be solved by upping the voltage to the CPU-NB, that it has to perform faster than the HT clock or an HTSFE can occur. An hour ago, I did exactly this. I also disabled HPET (High Precision Event Timers) as well, as per those threads. Right now, I have Prime95 running various stress tests. And overall, the system feels "good." (Not that it hasn't before, just before crashing.)

 

If this is indeed the issue, I'm puzzled at how it can happen. But I'm thinking now, about over the Summer when I "Easy OCed" my computer via dual switches on my motherboard. I think I OCed by 10%, or no more than 15%, as instructed via the MSI 870-G45 manual. I changed this back two weeks ago, and noticed no difference -- I was still having the stability issues. Could this have produced different voltage or speed settings in BIOS? Link.

 

2. Component: AMD Northbridge” error appears to be happening because the northbridge chip is overheating.

 

Is there a way to test this first? I mean, it may just be that voltage issue, right? And it's appearing then as an overheating issue. Or it couldn't work like that?

 

3. On another note, the 0xc0000374  error in ntdll.dll linked to Explorer can be fixed by removing all third party add ons in that browser.

 

I don't even use IE. I think the error may have occurred when Core Temp tried to automatically install the Yahoo! Browser Toolbar.

 

4. The fact that you've reformatted and you're still having issues makes it fairly clear the main issues are hardware related.

 

Does the lack of any sort of noticeable issue for two days after the reformat stand against this premise at all? Or is that far too short of a time frame to really say anything?

 

5. ... but can also be caused by faulty memory.

 

Nothing was found to be wrong with my RAM via memtest86. (6+ hours.) Additionally, regarding the HDD, I ran chkdsk, sfc and multiple utilities on Hiren's Boot CD (via mini-XP: Western Digital Data Lifeguard, HDD Scan, HDD Tune (Test / Health / Error Scan), Victoria 4.46; also, several other "DOS" and Linux utilities scanning the HDD). No errors were found at all.



#15 Anshad Edavana

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Posted 22 October 2013 - 11:22 PM

Hi

 

About 50% of time, STOP 0x124 errors are caused by a faulty CPU. Unfortunately there is no false proof way exist to test a CPU. You should swap it with another known good one for accurate checking. Stress testing the system with Prime95 often helpful in finding failed CPU cores. Please read instructions from the below link for more info.

 

http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

 

What you need to do is to run SmallFFT test and blend test for two continuous hours (one after another). Also select Advanced-->Round off checking to detect core failures ( see reply #1). You will find the results in a file named "results.txt".






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