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Access Denied on Installation

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#1 TimeStamp12


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  • Local time:08:02 AM

Posted 14 October 2013 - 12:31 AM

System Information
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-990FXA-UD5
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX™-8150 Eight-Core Processor  (8 CPUs), ~3.6GHz
Memory: 12288MB RAM
Available OS Memory: 12270MB RAM
Page File: 3706MB used, 20830MB available
DirectX Version: DirectX 11


Problem Explained


I am currently trying to installed Driver Genius Pro 12. When doing so, it asks to select language to installed, I hit 'OK' on english and it gives me the following screen:





with no other information. clicking 'OK' just closes the box and all is done. I've tried messing around with the Security settings on the installer. I've also ran AV scans to make sure I dont have any infections. I have enabled the hidden administration account and it still gives me the message, even when attempting 'run as administrator'.

I haven't had any other installation problems with any other program besides this.


Any ideas on why im having this error message and how to fix it? I will supply in more information as needed


I had previously successfully installed Driver Genius Pro 11 but the only major changes between then and now are hardware upgrades. When I installed DG 11 i had:

XFX MBN790IUL9 LGA 775 NVIDIA nForce 790i Ultra SLI ATX Intel Motherboard

Intel Core 2 Quad Q9300 2.5 GHz 6M L2 Chace 1333MHz

and some basic 2x1GB G.Skill DDR3 RAM.


I replaced the Motherboard and Processor with those detailed above, and replaced the 2x1GB G.Skill with a set of 2x4GB RAM.


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