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CANNOT access internet, network visible in safe mode, will not connect


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#1 yirple

yirple

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Posted 13 October 2013 - 08:44 PM

Toshiba L755 laptop running Windows 8

 

 

Late last night (about 24 hrs ago) I tried to update uTorrent.

laptop froze for a few seconds then seemed to be normal EXCEPT nothing would load in Chrome

ERR_NAME_RESOLUTION_ FAILED 

 

ran Malwarebytes: nothing

got the BSOD a couple times upon restart with two different messages:

DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION and

KMODE_EXCEPTION_NOT_HANDLED

 

I also DL TDSS Killer onto a flash drive (through my husbands laptop--which i am on now) to get that to my computer AND 

Whocrashed AND RegCurePro

AND DriverTuner that was blocked from completing whatever it was trying to fix.

 

I am usually good at DIY fixes but this has me stumped and freaked out.  

 

I'm sure there is stuff I am not thinking of, but i need HELP!!! this is ugly.

 

I got it to boot in safe mode w/network. it can "see" the router, but not connect.  

As far as I know, my husband's laptop is clean, but this thing is running slow and i'm worried about it too.  Malwarebytes scans are clean.  It is an Acer running Windows 7.


Edited by yirple, 13 October 2013 - 08:45 PM.


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