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Combofix Error + Malwarebytes Error


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5 replies to this topic

#1 JonnyRocket

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Posted 13 October 2013 - 02:48 PM

I've read a bunch of old topics and tried following the same instructions and I'm still having problems.  

 

Malwarebytes freezes half way through the run.  I tried in safemode I get the same thing.  I tried combofix and I keep getting run errors/extract errors.  I read a lot of topics where people were having similar problems.  The only addition to mine is my hard drive is constantly saying low disk space.  Its no where near low, If I delete one or two things totally a few gigs within 20 minutes my disk space is back to 0 kb again.  

 

Please help! Much appreciated! .

 

Moderator Edit: Moved from Windows 7 forum to a more appropriate forum since Combofix did not run

Roger


Edited by rotor123, 13 October 2013 - 03:09 PM.


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#2 noknojon

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Posted 13 October 2013 - 11:03 PM

Hello -

Only because this is program specific, please post it to the Malwarebytes General Forum area linked below

 

https://forums.malwarebytes.org/index.php?s=9e6d8926279a7354514504570a27a007&showforum=41

 

They would be the better people to deal with this at the moment -

 

Thank You -


Edited by noknojon, 13 October 2013 - 11:04 PM.


#3 JonnyRocket

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Posted 14 October 2013 - 12:32 AM

Alright I will do that. 

  

Are you guys are you guys done with the malwarebytes topics? I found this forum using Google and read a ton of topics where people had malwarebytes issues and you guys helped them out . Here is the link to one of them.

 

http://www.bleepingcomputer.com/forums/t/482026/malwarebytes-wont-complete-scancomputer-freezes-randomly-hidden-infection/

 

I'm not trying to sound rude. I noticed from everything I read here that you guys sure as hell know your stuff. I just want to make sure I will also be in good hands on this other forum. 



#4 noknojon

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Posted 14 October 2013 - 01:07 AM

Hello JonnyRocket
I took that reply on myself, alone, as I thought that you may get a quicker reply to a Malwarebytes problem on their forum.

But if you do wish, please follow these directions to the area that you had linked above.

This is just because they will need to ask for more information than we can request here.

 

This is your choice -

 

Please read the Preparation Guide starting from Post #6.

 

Next post a New Topic in Virus, Trojan, Spyware, and Malware Removal Logs with this information and any other reletated information that may help the Experts -

 

Please post to the Malware Removal Logs area even if you are unable to produce the requested logs, and an Expert will assist you with removal of the problem as soon as one is available.

 

Note that you should Copy and Paste your answers unless requested by your helper.

 

Also note that they are very busy volunteers, so please wait your turn for a reply.

 

 

Thank You -



#5 JonnyRocket

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Posted 16 October 2013 - 08:23 PM

Done.  Thank you!



#6 boopme

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Posted 16 October 2013 - 09:01 PM

Thank you!!
 
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 2 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
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