I have an HP Probook 4530s which runs Windows 7. My computer has been running a little slow, so I got the brilliant idea to download a free malware dignostic- don't remember which one. Wasn't a big name brand though. After the download, I noticed a lot of extra programs running on my computer. So, I uninstalled all of them, each one separately. But, once I went online, I kept getting the same pop-up windows for those programs. I went back to the uninstall window, and all of the programs were still there!!! So, I tried to do a restore to before the download. Now, windows won't start at all.
I get a message:
Windows Boot Manager
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "repair your computer."
If you do not have this disc, contact your system administrator...
Info: The boot selection failed because a required device in inaccessible.
When I click enter, it takes me to a windows error recovery screen. I've tried the "launch startup repair" option on this screen, but it takes me back to the windows boot manager screen above.If I choose the "start windows normally" option, I get the message "STOP: c0000135 The program can't start because the %hs is missing from your computer. Try reinstalling the program to fix the problem."
I've also pressed the escape key during boot-up and get a menu:
F1 System Information
F2 System Diagnostics
F7 HP Sparekey
F9 Boot Device Options
F10 BIOS Setup
F12 Network Boot
Enter- Continue Startup
I've clicked on all of the above with no luck. My system diagnostics says everything is fine.
I have 2 semesters worth of school stuff in this computer, and now I can't access it. Please advise!!
Edited by hamluis, 14 October 2013 - 09:42 AM.
Moved from Win 7 to Am I Infected - Hamluis.