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Screensaver and power options DO NOT work and Microsoft KB article DOESN'T WORK


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#1 Moltres Rider

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Posted 12 October 2013 - 07:53 PM

I have the specified problem at http://support.microsoft.com/kb/913405

 

My power options and my screensaver DO NOT work after installing a wireless pointing device but I DO NOT HAVE Cyberlink nor ANY of the startup items indicated in the article!!!!!!! but they STILL DO NOT work!!!!!!!!!!!!!!!!!!!!!!!!!!



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#2 hamluis

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Posted 13 October 2013 - 11:30 AM

Manufacturer and model of the device installed?

 

If you remove the device...do problems disappear?

 

Louis






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