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BSOD - can not start computer in any mode from advance options


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#1 fogde

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Posted 12 October 2013 - 11:48 AM

I am getting the blue screen.  I have tried safe modes and last known good configuration and windows recovery chkdsk.  The computer tries to start but hangs at system32/drivers/mup.sys and then will go to blue screen.  This a dell computer with window xp and norton antivirus



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#2 hamluis

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Posted 12 October 2013 - 12:14 PM

What model Dell system?

 

Have you checked the support webpage at Dell...for said system?

 

Louis



#3 fogde

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Posted 12 October 2013 - 01:14 PM

Dell Dimension E521 yes have been to the Dell website ran the diagnostic tool for hard drive no errors. but computer will not start



#4 hamluis

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Posted 12 October 2013 - 06:57 PM

See NO BOOT, Windows XP at http://www.dell.com/support/troubleshooting/us/en/19/KCS/kcsarticles/articleview?docid=266435 and try suggestions provided there.

 

Louis



#5 TsVk!

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Posted 17 October 2013 - 12:44 AM

here's a mob of different solutions to try...

 

http://en.kioskea.net/forum/affich-28936-unable-to-boot-xp



#6 dialout

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Posted 18 October 2013 - 02:27 PM

by no means an expert...but i had a dell that would not load windows. It would hang most times after the dell splash logo. I burned a linux cd from my laptop, then booted from a disc on the desktop...that way i atleast got the machine up and running so I could figure out what was wrong and work on it. unfortunately I cant remember what the actually problem was...but it got fixed, and windows works again.



#7 TsVk!

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Posted 18 October 2013 - 04:09 PM

by no means an expert...but i had a dell that would not load windows. It would hang most times after the dell splash logo. I burned a linux cd from my laptop, then booted from a disc on the desktop...that way i atleast got the machine up and running so I could figure out what was wrong and work on it. unfortunately I cant remember what the actually problem was...but it got fixed, and windows works again.

 

:lmao: Just installing Linux is a great way to fix Windows no boot issue also... I recommend this in fact.



#8 fogde

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Posted 21 October 2013 - 12:01 PM

i will try the linux do you you a good place to download. and also i've might have made the problem worse i tried do a repair with a window professional disk now it get hung at the 33 minute mark because my mouse and keyboard shut down at the point as it is upgrading from xp media edition to xp professional.



#9 Roodo

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Posted 21 October 2013 - 12:49 PM

Here is your issue:
http://support.microsoft.com/kb/324764/en-us?wa=wsignin1.0

The computers hanging at agp440.sys, driver thats after mup.sys. its not showing because it didn't load.

Edited by Roodo, 21 October 2013 - 12:52 PM.


#10 fogde

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Posted 21 October 2013 - 03:40 PM

it was already disabled on restart did not automatically go to safe made and can not go to safe made because theproblem now it that i tried using xp recovery disk and now it keeps wanting to do setup but gets to 33 min and stalls



#11 Roodo

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Posted 21 October 2013 - 04:00 PM

That support was a work around, if you have a video card installed pull it and use
the integrated video on the mobo.

#12 TsVk!

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Posted 21 October 2013 - 05:59 PM

Here's a good starter Linux

 

http://www.ubuntu.com/

 

I really recommend installing a KDE interface though, Ubuntu is a bit ugly to start.

 

After you get the hang of that you may wish to move to Debian or something....

 

No more windows problems, ever again.



#13 fogde

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Posted 21 October 2013 - 07:55 PM

okay i pulled the video card do you recomend as the next step? if i try to restart it wants to go back to the set up of xp professional.  like i said before i tried using the disk to do a recovery and now it wants to keep trying to instal if i hit cance i get an error message installation failed:d:\i386\asms. error message the system cannot find the file specified


Edited by fogde, 21 October 2013 - 08:14 PM.


#14 Roodo

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Posted 21 October 2013 - 08:01 PM

make sure your bios uses the onboard video. Then try a reboot.

#15 TsVk!

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Posted 21 October 2013 - 08:07 PM

once again I'm wishing there was a facepalm emoticon on this site...


Edited by TsVk!, 21 October 2013 - 08:09 PM.





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