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Posted 12 October 2013 - 09:45 AM
Posted 12 October 2013 - 12:27 PM
I have never suggested doing a hard shutdown, but this may be your only option in this case.
Press and hold the power button down till it shuts down, this usually only takes five or so seconds.
Restart the computer and see what condition it is in.
Do you remember which update was loading?
Family and loved ones will always be a priority in my daily life. You never know when one will leave you.
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