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stuck in update


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#1 ron316

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Posted 12 October 2013 - 09:45 AM

My computer is stuck in preparing to configure windows I tried pressing f8 and shift ctl alt delete shut off restart still notbing it been spining 10 bours now

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#2 dc3

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Posted 12 October 2013 - 12:27 PM

I have never suggested doing a hard shutdown, but this may be your only option in this case.  

 

Press and hold the power button down till it shuts down, this usually only takes five or so seconds.

 

Restart the computer and see what condition it is in.

 

Do you remember which update was loading?


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