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Another BSOD Problem - IRQL not less or equal


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2 replies to this topic

#1 sniperNZSAS

sniperNZSAS

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Posted 12 October 2013 - 07:26 AM

Hi guys, laptop crashed twice in 10 minutes with this BSOD message. I followed some instructions and here is the BlueScreenView log;

 

 

==================================================

Dump File         : 101313-21465-01.dmp
Crash Time        : 13/10/2013 12:16:42 a.m.
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : fffff980`82967002
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffffa80`0ef6eb46
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\101313-21465-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 284,320
Dump File Time    : 13/10/2013 12:24:00 a.m.
==================================================
 
==================================================
Dump File         : 101213-56097-01.dmp
Crash Time        : 12/10/2013 11:31:33 p.m.
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : fffff980`7e6a3002
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffffa80`0f075b46
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\101213-56097-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,328
Dump File Time    : 12/10/2013 11:33:38 p.m.
==================================================
 
==================================================
Dump File         : 091713-18876-01.dmp
Crash Time        : 17/09/2013 7:38:51 p.m.
Bug Check String  : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code    : 0x000000c4
Parameter 1       : 00000000`000000f6
Parameter 2       : 00000000`00000710
Parameter 3       : fffffa80`0f063b30
Parameter 4       : fffff880`20bba324
Caused By Driver  : DasPtct.SYS
Caused By Address : DasPtct.SYS+1324
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\091713-18876-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,384
Dump File Time    : 17/09/2013 7:40:46 p.m.
==================================================
 
==================================================
Dump File         : 082213-21450-01.dmp
Crash Time        : 22/08/2013 6:13:46 p.m.
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : NETwNs64.sys
Caused By Address : NETwNs64.sys+44bfec
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75b50
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\082213-21450-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,384
Dump File Time    : 22/08/2013 6:15:07 p.m.
==================================================
 
==================================================
Dump File         : 081513-24226-01.dmp
Crash Time        : 15/08/2013 4:31:55 p.m.
Bug Check String  : DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL
Bug Check Code    : 0x000000d5
Parameter 1       : fffff980`7ef3efe0
Parameter 2       : 00000000`00000000
Parameter 3       : fffffa80`0c2889a6
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18229 (win7sp1_gdr.130801-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\081513-24226-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 283,400
Dump File Time    : 15/08/2013 4:33:15 p.m.
==================================================
 
==================================================
Dump File         : 111412-14086-01.dmp
Crash Time        : 14/11/2012 1:00:59 a.m.
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`0000000d
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`0b840d70
Caused By Driver  : mfefirek.sys
Caused By Address : mfefirek.sys+1ad70
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\111412-14086-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 286,328
Dump File Time    : 14/11/2012 1:02:48 a.m.
==================================================
 

Computer has been run with MBAM and seems clean.

Zero threats found with TDSSKiller.

Computer has been running a bit slow as of late and its user downloads a lot of stuff.

Rig is a Dell Inspiron 15R SE 7520

Any help would be appreciated. Cheers.


Edited by sniperNZSAS, 12 October 2013 - 07:31 AM.


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#2 Anshad Edavana

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Posted 12 October 2013 - 08:19 AM

Hi

 

One of the dump shows driver verifier is enabled in your system. Please disable it by entering the below command in an elevated command prompt (if not already done so)

 

Verifier /reset

 

Secondly, please uninstall McAfee as a test. After removing it from  Control Panel --> Programs and features, download and run MCPR to properly remove it's remnants.

 

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

 

Report how the system works in next reply.



#3 sniperNZSAS

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Posted 13 October 2013 - 06:04 AM

Hi

 

One of the dump shows driver verifier is enabled in your system. Please disable it by entering the below command in an elevated command prompt (if not already done so)

 

Verifier /reset

 

Secondly, please uninstall McAfee as a test. After removing it from  Control Panel --> Programs and features, download and run MCPR to properly remove it's remnants.

 

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

 

Report how the system works in next reply.

Hi thanks for the reply. I actually uninstalled McAfee months ago, but doesn't surprise me that it still had bits hanging around. Most annoying antivirus ever. I did as you suggested and the computer seems to be stable for now. I'll reply here if it BSOD again.

Thanks heaps!






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