Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with Keylogger - Hacker is trying to compromise Origin Account


  • This topic is locked This topic is locked
3 replies to this topic

#1 Avolate

Avolate

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:25 PM

Posted 12 October 2013 - 12:54 AM

  I seem to have a keylogger on my system.

 

  While playing the Battlefield 4 beta, Origin has been telling me that somebody else is logging onto my account from another computer.

 

 

  So I changed my Password and a couple hours later the hacker was trying to use my account again.   I changed the pass again and scanned my PC with scanners like malware bytes and AVG   It was ok for half a day or so.

 

 

  But just now the hacker tried to get into my Origin Account again.   So I went and changed the pass again as soon as possible and this time I pasted in a word.   Instead of typing it in.

 

 

 That should stop him from being able to change any of my account info.

 

 

 But I need help to remove this Trojan / Keylogger because the stuff I have scanned didnt find it.

 

 

 Ive attached the info from the DDS program.

Attached Files


Edited by Avolate, 12 October 2013 - 02:53 AM.


BC AdBot (Login to Remove)

 


#2 Avolate

Avolate
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:25 PM

Posted 12 October 2013 - 02:37 AM

When I woke up this morning I saw that the Hacker had logged into my Origin Account again.

 

 Iam starting to think its not a keylogger, or maybe it is and he also has some way to take my Origin Password from my PC because i was clicking Remember Me on the loggin screens.

 

 

 So this time I changed my password again but this time I unchecked remember me from the login options.

 

 

  If he has a keylogger he will be able to take the pass again and just logg into the account again.  But if he had some way to Strip the Origin Account info from the Origin system on my PC I dont think he will be able to gain access because I didnt save the pass.

 

 

 

 *edit*

 

 Just now the Hacker got into the account again, so it must be a keylogger for sure.

 

 

 I went on another PC and changed my information.   The hacker can probably even read this, so you are cut off now pal.


Edited by Avolate, 12 October 2013 - 04:03 PM.


#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,660 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:25 PM

Posted 17 October 2013 - 12:55 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/510568 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,660 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:25 PM

Posted 18 October 2013 - 07:55 PM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users