Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Wireless drivers will not install

  • Please log in to reply
2 replies to this topic

#1 diogenes49


  • Members
  • 2 posts
  • Local time:10:45 PM

Posted 12 October 2013 - 12:18 AM

Here is my problem, I can no longer install a wireless device on my windows 7 computer.  The standard ethernet port works fine, but I have tried to install four different wireless devices, 1 pci and 3 usb.  The same thing happens in every case, the installation appears to finish, but when I go to device manager  I have the yellow triangle with ! inside.


When I look at the device properties  I see the message:  Windows could not load driver error 31.  I tried using system restore to roll back to a time when the system worked but I still get the same problem.  No new hardware has been installed for several months.  I am near the point of totally reinstalling Windows but I hope to avoid that. 

Edited by hamluis, 12 October 2013 - 10:19 AM.
Moved from Win 7 to Internal Hardware - Hamluis.

BC AdBot (Login to Remove)


#2 hamluis



  • Moderator
  • 56,299 posts
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:45 PM

Posted 12 October 2013 - 10:18 AM

System manufacturer and model?


What specific devices have you tried to install?


Please download MiniToolBox  , save it to your desktop and run it.


Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.


Click Go and paste the content into your next post.


Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.



#3 diogenes49

  • Topic Starter

  • Members
  • 2 posts
  • Local time:10:45 PM

Posted 12 October 2013 - 03:14 PM

I have tried a trendnet USB, linksys USB, Dlink USB  and netgear internal PCI.  I will start to assemble the other info and post soon.  Thank you very much for your help.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users