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Wireless drivers will not install


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#1 diogenes49

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Posted 12 October 2013 - 12:18 AM

Here is my problem, I can no longer install a wireless device on my windows 7 computer.  The standard ethernet port works fine, but I have tried to install four different wireless devices, 1 pci and 3 usb.  The same thing happens in every case, the installation appears to finish, but when I go to device manager  I have the yellow triangle with ! inside.

 

When I look at the device properties  I see the message:  Windows could not load driver error 31.  I tried using system restore to roll back to a time when the system worked but I still get the same problem.  No new hardware has been installed for several months.  I am near the point of totally reinstalling Windows but I hope to avoid that. 


Edited by hamluis, 12 October 2013 - 10:19 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 12 October 2013 - 10:18 AM

System manufacturer and model?

 

What specific devices have you tried to install?

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#3 diogenes49

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Posted 12 October 2013 - 03:14 PM

I have tried a trendnet USB, linksys USB, Dlink USB  and netgear internal PCI.  I will start to assemble the other info and post soon.  Thank you very much for your help.






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