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Search result link hijacking


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17 replies to this topic

#1 8baller

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Posted 11 October 2013 - 10:23 PM

Hello all.  My wife's laptop has started behaving in a way that I think it may be infected with a virus or some sort of malware.  When using any browser (we use firefox and chrome) and using a search engine, when we click a link, the first time we click the link the browser will go to a different URL from what the links tool-tip says the address is.

 

Example:

I google "nfl schedules" using Chrome.

The first link should go to "www.nfl.com/schedules"

When I click the link, my browser goes to "https://www.justunblock.com/land/nfl"

 

I've already check the hosts file located at C:\Windows\System32\drivers\etc.  There was only one line for localhost.

 

The laptop is running Windows 7 SP1 64-bit.  

 

How help would be greatly appreciate since my wife's answer to the problem is "I need a new laptop."

 

Thank you,

Andrew



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#2 noknojon

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Posted 11 October 2013 - 10:40 PM

Hello 8baller -

 

First -

Download Security Check by Screen317
* Save it to your Desktop.
* Double-click SecurityCheck.exe - Right click and select Run as Administrator for Vista and above
* Follow the onscreen instructions inside the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If any security program requests permission to access the Internet, allow it to do so.

 

Next -

Download MiniToolBox, Save it to your desktop and run it.
Checkmark the following checkboxes:
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List content of Hosts
* List IP configuration
* List Winsock Entries
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (Only Problems)
* List Users, Partitions and Memory size.
* List Minidump Files
* List Restore points
NOTE: When using "Reset FF Proxy Settings" option Firefox should be closed.

Click GO and post the result (Result.txt) back here.

 

Next -

If you have this program, make sure you Update it first -

Please download Malwarebytes Anti-Malware Free (aka MBAM)

NOTE : Do not accept the Free Trial offered at this time ...........
* Double-click MBAM -setup.exe and follow the prompts to install the program.
* At the end, be sure to Check for Updates to be so it is current
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Scan, then click Quick Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* NOTE : You may be asked to Reboot to fully remove any found infections.
* When completed, a log will open in Notepad.
* Post the log back here.
* If you are not sure of any items, post the log and ask if it should be removed.

 

 

Finally -

Please download TFC, or Temp File Cleaner By Old Timer
Usage Instructions:
* Download TFC from the download link above and save the file on your desktop.
* Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
* Double-click on the TFC icon.
* When the program opens, click on the Start button. 
* TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
* When done, press OK and reboot your computer and finish the cleanup.
Note: Depending on how much data is currently stored in the Temp folders, this process may take quite a while to remove all of the files, so please be patient.

 

Thank You -



#3 8baller

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Posted 11 October 2013 - 10:55 PM

Thank you for the reply noknojon.

 

Security Check log:

 

 

 Results of screen317's Security Check version 0.99.74  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
  (On Access scanning disabled!) 
 Error obtaining update status for antivirus!  
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 24  
 Java 7 Update 25  
 Java version out of Date! 
 Adobe Flash Player 11.9.900.117  
 Adobe Reader XI  
 Mozilla Firefox (24.0) 
 Google Chrome 30.0.1599.66  
 Google Chrome 30.0.1599.69  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 
 
 
Proceeding to MiniToolBox


#4 8baller

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Posted 11 October 2013 - 10:59 PM

MiniToolBox log:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Jessica (administrator) on 11-10-2013 at 20:57:09
Running from "C:\Users\Jessica\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
"network.proxy.autoconfig_url", "http://webproxy.ucsd.edu/proxy.pl"
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Intel® WiFi Link 5300 AGN = Wireless Network Connection (Connected)
Intel® 82567LM Gigabit Network Connection = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Jessica-THINK
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Peer-Peer
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.2wire.net
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 00-21-6A-83-57-EF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Intel® WiFi Link 5300 AGN
   Physical Address. . . . . . . . . : 00-21-6A-83-57-EE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c945:b750:9908:4b15%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, October 11, 2013 8:01:49 PM
   Lease Expires . . . . . . . . . . : Saturday, October 12, 2013 8:01:49 PM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 218112362
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-AC-42-9D-00-1F-16-2F-BD-39
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Intel® 82567LM Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-1F-16-2F-BD-39
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable ISATAP Interface {CFA6471F-E2BE-4A31-9F41-C6B5C908AEC4}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{DCE79D7D-E6F9-45A7-9476-1D033445C1A8}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.gateway.2wire.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{A24B6150-8A56-4051-8E49-75F4957E0E4E}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  homeportal
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2607:f8b0:4007:802::1002
 74.125.239.7
 74.125.239.9
 74.125.239.0
 74.125.239.1
 74.125.239.5
 74.125.239.14
 74.125.239.8
 74.125.239.2
 74.125.239.4
 74.125.239.6
 74.125.239.3
 
 
Pinging google.com [74.125.224.41] with 32 bytes of data:
Reply from 74.125.224.41: bytes=32 time=125ms TTL=51
Request timed out.
 
Ping statistics for 74.125.224.41:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 125ms, Maximum = 125ms, Average = 125ms
Server:  homeportal
Address:  192.168.1.254
 
DNS request timed out.
    timeout was 2 seconds.
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=144ms TTL=45
Reply from 206.190.36.45: bytes=32 time=167ms TTL=45
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 144ms, Maximum = 167ms, Average = 155ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...00 21 6a 83 57 ef ......Microsoft Virtual WiFi Miniport Adapter
 11...00 21 6a 83 57 ee ......Intel® WiFi Link 5300 AGN
 10...00 1f 16 2f bd 39 ......Intel® 82567LM Gigabit Network Connection
  1...........................Software Loopback Interface 1
 56...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 54...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 57...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 41...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254      192.168.1.3     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    281
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::c945:b750:9908:4b15/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/11/2013 08:02:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: LogitechUpdate.exe, version: 2.22.6.0, time stamp: 0x4e024291
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x00039342
Faulting process id: 0xd40
Faulting application start time: 0xLogitechUpdate.exe0
Faulting application path: LogitechUpdate.exe1
Faulting module path: LogitechUpdate.exe2
Report Id: LogitechUpdate.exe3
 
Error: (10/10/2013 08:10:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1482
 
Error: (10/10/2013 08:10:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1482
 
Error: (10/10/2013 08:10:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/10/2013 03:03:42 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
Error: (10/10/2013 03:00:59 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/10/2013 03:00:20 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 53464896
 
Error: (10/10/2013 03:00:20 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 53464896
 
Error: (10/10/2013 03:00:20 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/10/2013 03:00:19 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 53463555
 
 
System errors:
=============
Error: (10/11/2013 08:48:58 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.
 
Error: (10/11/2013 08:48:58 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
 
Error: (10/11/2013 08:48:58 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.
 
Error: (10/11/2013 08:48:58 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
 
Error: (10/10/2013 03:20:11 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (10/10/2013 03:20:06 AM) (Source: Service Control Manager) (User: )
Description: The regi service failed to start due to the following error: 
%%2
 
Error: (10/10/2013 03:18:40 AM) (Source: Service Control Manager) (User: )
Description: The Data Transfer Service service has reported an invalid current state 0.
 
Error: (10/09/2013 03:52:53 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ATService service.
 
Error: (10/09/2013 03:52:01 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (10/09/2013 03:51:56 AM) (Source: Service Control Manager) (User: )
Description: The regi service failed to start due to the following error: 
%%2
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2013-09-19 21:48:31.556
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-19 21:48:31.381
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
 Registry Patch to arrange icons in Device and Printers folder of Windows 7 (Version: 1.00)
 Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office system (Version: 12.0.6612.1000)
Access Help (Version: 3.00)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
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========================= Devices: ================================
 
Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 56%
Total physical RAM: 3992.03 MB
Available physical RAM: 1740.26 MB
Total Pagefile: 7982.23 MB
Available Pagefile: 4663.77 MB
Total Virtual: 4095.88 MB
Available Virtual: 3846.82 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows7_OS) (Fixed) (Total:287.15 GB) (Free:162.77 GB) NTFS
2 Drive q: (Lenovo_Recovery) (Fixed) (Total:9.77 GB) (Free:2.06 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JESSICA-THINK
 
Administrator            Guest                    Jessica                  
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
03-10-2013 18:17:58 Windows Update
03-10-2013 23:48:07 Installed Fitbit Connect
08-10-2013 17:55:25 Windows Update
09-10-2013 10:00:43 Windows Update
10-10-2013 10:00:27 Windows Update
 
**** End of log ****
 
 
Proceeding to MBAM.


#5 8baller

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Posted 11 October 2013 - 11:29 PM

MBAM log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.10.12.02
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Jessica :: JESSICA-THINK [administrator]
 
10/11/2013 9:09:42 PM
mbam-log-2013-10-11 (21-09-42).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 216047
Time elapsed: 7 minute(s), 48 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 1
C:\Users\Jessica\AppData\Local\YahooPartnerToolbar\ApiRd.dll (VirTool.Vbcrypt) -> Delete on reboot.
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 3
C:\Users\Jessica\AppData\Local\YahooPartnerToolbar\ApiRd.dll (VirTool.Vbcrypt) -> Delete on reboot.
C:\Users\Jessica\Downloads\VLCMediaPlayerSetup-8dJmBZF.exe (PUP.Optional.Somoto) -> Quarantined and deleted successfully.
C:\Users\Jessica\Downloads\VLCMediaPlayerSetup-aShihU7.exe (PUP.Optional.Somoto) -> Quarantined and deleted successfully.
 
(end)
 
After reboot an error message came up about not being able to load one of the .ddls that was deleted.
 
Proceeding to TFC


#6 8baller

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Posted 12 October 2013 - 12:02 AM

TFC ran and rebooted.

 

Got the same again upon entering windows:

 

"The module '...\ApiRd.dll' failed to load.  Make sure the binary is stored at the specified path or debug it to check for problems with the binary or dependent .DLL files.  The specified module could not be found."

 

Should this dll be replaced?  Or should I be looking for whatever is trying to load the dll and remove it?

 

Thank you.



#7 noknojon

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Posted 12 October 2013 - 12:55 AM

This is from the line
C:\Users\Jessica\AppData\Local\YahooPartnerToolbar\ApiRd.dll (VirTool.Vbcrypt) -> Delete on reboot.

It may not have been fully deleted as it is a Virus, and Malwarebytes is not a full Antivirus program.

 

 

Dr.Web Anti-virus - How To Remove Virus (VirTool:Win32/Vbcrypt.AD)
Personally I would follow this tutorial from DrWeb Antivirus company.
They are a company like Kaspersky and have a very good online scanner.

I can copy the directions, but if you just scroll down the page all details are explained there.

The only thing you will need is How To Temporarily Disable Your Anti-virus as this will not run with other Antivirus programs running.

Your report on internet connection showed about 50% so you may need to download the program in Safe Mode with Networking...

 

 

Details From Microsoft  - HERE VirTool:Win32/Vbcrypt.CP is a detection for executables written in Visual Basic (VB), that embed other malicious components by encrypting them inside their code. Their main objective is to hide the embedded malicious components from users and avoid detection and removal by antivirus solutions.
When executed, VirTool:Win32/Vbcrypt.CP decrypts the embedded components at runtime, then saves and executes the components locally.
There are several variants of Win32/VBcrypt; each may use different techniques or encryption methods to hide the malicious components inside their code.

 

 

I will leave you to read through the directions on downloading and running the scan, and then if you have more questions I will be back in a while -

 

Thank You -



#8 8baller

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Posted 13 October 2013 - 11:30 AM

The cure-it deleted 1 .pdf file and the full scan (wow that took a long time) deleted 7 files.

 

Is there anything else I should do before I give a google link another try?

 

I'm still getting the RegSvr32 error "The module ...ApiRd.dll failed to load. ... etc" on startup.  Is this a file that I should replace?  Hopefully getting a clean version?

 

Thank you,

Andrew



#9 noknojon

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Posted 13 October 2013 - 04:26 PM

Please try any "normal" things now that you would so we know how you are.

 

CureIt only required the short scan for now, and it says to use the Full scan at a free time. This is because it will take (on average) 3 hours, or so.

 

Thanks -



#10 8baller

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Posted 13 October 2013 - 07:21 PM

Google links look to be going to the correct locations.

 

Thank you.



#11 noknojon

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Posted 13 October 2013 - 08:18 PM

OK -

I will look into the other error and get back later .

 

Thanks -



#12 noknojon

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Posted 14 October 2013 - 02:06 AM

Sorry that it has taken so long to return - Here is what I found .......

 

Legal copyright: Copyright ? 1996-2011 Autodesk, Inc.
Original file name: ApiRd.dll
Product name: Autodesk, Inc. ApiRd
Product version: Autodesk Inventor 2013

 

Installation path : C:\Program Files\Autodesk\AutoCAD 2014\Inventor Server\Bin\ApiRd.dll

 

I am not able to tell if the link below is OK - My version would be - Did you install AutoCAD 2014 legally
Then if you have the program, save your work, uninstall the program and reinstall it.
If offered any free add-ons with the program, refuse them and continue -

 

Url Info : http://apird.dll-c-program-files-autodesk-autocad-2014-inventor-server.fileinfodb.com



#13 8baller

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Posted 14 October 2013 - 09:23 AM

I've never had AutoCAD on this computer.  Something is looking for this .dll files in the "AppData\local\YahooPartnerToolbar" folder.  I assume this is a common .dll used by many different programs.  Looking at the name of the program, I think I'd prefer if that program was gone but I don't see it in the Windows Unistall program list.



#14 noknojon

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Posted 14 October 2013 - 03:47 PM

OK -

Both of these programs should remove Yontoo program.

 

Please download Junkware Removal Tool by thisisu to your desktop.
* Shut down your protection software now to avoid potential conflicts.

* How To Temporarily Disable Your Anti-virus
* Run the tool by double-clicking it -
* If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
* The tool will open and start scanning your system.
* Please be patient as this can take a while to complete depending on your system's specifications.
* On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

* Post the contents of JRT.txt into your next message.

 

 

Please download AdwCleaner by Xplode onto your desktop.

* Close all open programs and internet browsers.
* Double click on adwcleaner.exe to run the tool.
* Click on Scan (only once) and you can untick any program you wish to keep
* Click on Clean (only once).
* Confirm each time with OK
* NOTE :Your computer will be rebooted automatically. A text file will open after the restart.

* Please post the contents of that logfile with your next reply.
* You can also find the logfile at C:\AdwCleaner[S0].txt as well.

 

Now make sure your Antivirus is Enabled again -

 

Thank You -



#15 noknojon

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Posted 14 October 2013 - 04:04 PM

(127.0.0.1 localhost) this is the standard Hosts content for your computer.
Below is the M/soft Fix It to Reset it, if needed. Click Run and follow any basic directions -
Windows7 Hosts file restore >>   http://go.microsoft.com/?linkid=9668866
 
Please post back after all of this with the 2 logs and if you still have a problem
 
Thank You -





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