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Black Screen with white pointer


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#1 unajuaner

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Posted 11 October 2013 - 02:20 PM

I have a frst attached. Windows 7 booted to a black screen with pointer floating around. Startup repair and system restore were unsuccessful. Tried last known good configuration and that did not work either.

 

Mod Edit:  Removed FRST data, not allowed in this forum (which does not deal with maleare).  situation described occurs for varied reasons, most ow which have nothing to do with malware - Hamluis.


Edited by hamluis, 11 October 2013 - 04:05 PM.


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#2 dc3

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Posted 11 October 2013 - 02:38 PM

Can you boot into Safe Mode?

 

Do you have a installation disc for your copy of Windows 7?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 unajuaner

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Posted 11 October 2013 - 02:40 PM

Safe mode does the same behavior. I was able to boot off a recovery disk which is why I was able to run the FRST tool.



#4 hamluis

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Posted 11 October 2013 - 04:07 PM

If you suspect or have valid reasons for thinking that your situation occurs because of malware...please explain such and we can direct you to the appropriate forum for malware logs.

 

Louis



#5 unajuaner

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Posted 11 October 2013 - 04:57 PM

I don't believe it is a virus. I was hoping somebody would be able to give me a fixlist for the FRST I was able to get.



#6 hamluis

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Posted 11 October 2013 - 05:22 PM

The FRST is a malware tool, it is not a tool for diagnosing/anlayzin g likely causes of anything other than malware on a system :).

 

System manufacturer and model?  The manufacturer's website may have some data which can help.

 

Louis



#7 unajuaner

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Posted 13 October 2013 - 08:17 AM

Oh ok I see. It's a windows VM. It's possible it could be a virus just not sure. The symptoms are similar to other people having this problem.



#8 hamluis

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Posted 13 October 2013 - 12:03 PM

Black screen with pointer phenomenon...historically occurs when Windows cannot boot properly because of damaged boot files...nothing to do with malware.  Files routinely become damaged for many reasons.

 

Louis






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