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Infected Computer?


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#1 GardenGuy2

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Posted 10 October 2013 - 04:53 PM

I am getting small windows popping up every once in a while on the bottom right corner of my desktop.  Each time I get one of the windows they look exactly the same, but they tell me different programs need to be updated.  Sometimes it's Adobe Reader, sometimes it's Google, sometimes it's other things. 

 

I was suspcious because Adobe and Google are two different companies, so I didn't think the same program would be telling me about updates for both.  Having a little computer knowledge, I ran Kaspersky and then Combofix and then Malwarebytes.  All of the these found a few things and all of them removed what it found before I ran the next one.

 

A couple of days later I got a new (fake?) update message, this time indicating that my old Adobe AIR software should be updated to version 3.0.8.0.1430.  I again ran Combofix, which again found and deleted some stuff.  I also ran Malwarebytes, which did not find anything.  I then ran Malwarebytes RootKit, which said something was blocking it from running (I think) and after it stopped the process that was running it, it ran and reported finding nothing.

 

I suspectthat I am infected.  What should I do?



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#2 Orange Blossom

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Posted 10 October 2013 - 11:08 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==  Since you have run ComboFix, please include the ComboFix log in the new topic.  Please be sure to include a description of your computer issues and what you have done to try to resolve them.

If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.

Orange Blossom :cherry:


Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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