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STOP: C0000135 The program canít start because %hs is missing. Try reinstalling


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#1 Nick040489

Nick040489

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  • Local time:01:10 PM

Posted 10 October 2013 - 02:13 PM

I have an employee with a computer with Windows 7 32-bit on it.  The computer will not boot up at all. I ran Farbar Recovery Scan Tool.  The logs are below.  Please help as soon as you can seeing as the employee's computer is essential to his work. 

 

Here is the log from the FRST.txt file:

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 03-10-2013
Ran by SYSTEM on MININT-27B9M79 on 10-10-2013 10:43:03
Running from K:\
Windows 7 Professional (X86) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [SoundMAXPnP] - C:\Program Files\Analog Devices\Core\smax4pnp.exe [1314816 2009-04-23] (Analog Devices, Inc.)
HKLM\...\Run: [IAAnotif] - C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe [186904 2009-08-07] (Intel Corporation)
HKLM\...\Run: [picon] - C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe [796696 2009-07-16] (Intel Corporation)
HKLM\...\Run: [StartCCC] - c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2009-07-14] (Advanced Micro Devices, Inc.)
HKLM\...\Run: [ChangeTPMAuth] - C:\Program Files\Wave Systems Corp\Common\ChangeTPMAuth.exe [184320 2009-06-03] (Wave Systems Corp.)
HKLM\...\Run: [WavXMgr] - C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe [134656 2009-07-27] (Wave Systems Corp.)
HKLM\...\Run: [DellControlPoint] - C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe [656384 2009-06-11] (Dell Inc.)
HKLM\...\Run: [USCService] - C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe [15872 2009-08-14] (Broadcom Corporation)
HKLM\...\Run: [PDVDDXSrv] - C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe [140520 2009-06-24] (CyberLink Corp.)
HKLM\...\Run: [Adobe Reader Speed Launcher] - C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [35760 2009-12-21] (Adobe Systems Incorporated)
HKLM\...\Run: [Adobe ARM] - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [948672 2009-12-11] (Adobe Systems Incorporated)
HKLM\...\Run: [dlecmon.exe] - "C:\Program Files\Dell P713w\dlecmon.exe"
HKLM\...\Run: [EzPrint] - "C:\Program Files\Dell P713w\ezprint.exe"
HKLM\...\Run: [PrintAudit6] - C:\Program Files\Ricoh\PCS Director\Client\pa6clint.exe [1519616 2011-03-16] (PJLM Software Inc.)
HKLM\...\Run: [SunJavaUpdateSched] - "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
HKLM\...\Run: [] - [x]
HKLM\...\Run: [ApnUpdater] - C:\Program Files\Ask.com\Updater\Updater.exe [1391272 2012-01-03] (Ask)
HKLM\...\Run: [APSDaemon] - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59280 2012-10-11] (Apple Inc.)
HKLM\...\Run: [QuickTime Task] - C:\Program Files\QuickTime\QTTask.exe [421888 2012-10-25] (Apple Inc.)
HKLM\...\Run: [AVP] - C:\Program Files\Kaspersky Lab\Kaspersky Endpoint Security 10 for Windows\avp.exe [729744 2013-01-19] (Kaspersky Lab ZAO)
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot% <====== ATTENTION
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot%*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot%System32\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir% <====== ATTENTION
HKU\Administrator\...\RunOnce: [Application Restart #0] - C:\Program Files\Analog Devices\Core\smax4pnp.exe [ 2009-04-23] (Analog Devices, Inc.)
HKU\asaa\...\Policies\system: [NoDispScrSavPage] 1
HKU\erich\...\Policies\system: [NoDispScrSavPage] 1
HKU\ginat\...\RunOnce: [FlashPlayerUpdate] - C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe -update activex
HKU\ginat\...\Policies\system: [NoDispScrSavPage] 1
HKU\monkeyfeathers\...\Policies\system: [NoDispScrSavPage] 1
HKU\normann\...\Run: [msnmsgr] - C:\Program Files\Windows Live\Messenger\msnmsgr.exe [ 2009-07-26] (Microsoft Corporation)
HKU\normann\...\Policies\system: [NoDispScrSavPage] 1
HKU\normar\...\Policies\system: [NoDispScrSavPage] 1
HKU\ronniew\...\Policies\system: [NoDispScrSavPage] 1
HKU\wsilentheart\...\Policies\system: [NoDispScrSavPage] 1
HKU\wsilentheart.TRIBAL\...\Policies\system: [NoDispScrSavPage] 1
Lsa: [Authentication Packages] msv1_0 wvauth

========================== Services (Whitelisted) =================

S2 AVP; C:\Program Files\Kaspersky Lab\Kaspersky Endpoint Security 10 for Windows\avp.exe [729744 2013-01-19] (Kaspersky Lab ZAO)
S2 dlecCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\W32X86\3\\dlecserv.exe [98984 2010-01-07] ()
S3 ExpressAccountsService; C:\Program Files\NCH Software\ExpressAccounts\expressaccounts.exe [2985988 2012-01-12] (NCH Software)
S3 ExpressInvoiceService; C:\Program Files\NCH Software\ExpressInvoice\expressinvoice.exe [1938948 2012-01-12] (NCH Software)
S3 InventoriaService; C:\Program Files\NCH Software\Inventoria\inventoria.exe [1511428 2012-01-12] (NCH Software)
S2 klnagent; C:\Program Files\Kaspersky Lab\NetworkAgent\klnagent.exe [127632 2013-01-22] (Kaspersky Lab ZAO)
S2 PA6ClientHelper; C:\Program Files\Ricoh\PCS Director\Client\pa6clhlp.exe [279888 2011-02-17] (PJLM Software Inc.)
S3 SecureStorageService; C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe [1019904 2009-06-03] (Wave Systems Corp.)
S2 SysAidAgent; C:\Program Files\SysAid\\Ilias.exe [1091072 2011-08-15] (SysAid Ltd)
S2 tcsd_win32.exe; C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe [1273856 2008-11-12] ()
S2 TdmService; C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe [1622016 2009-06-11] (Wave Systems Corp.)
S2 UNS; C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe [2066968 2009-07-16] (Intel Corporation)
S3 aspnet_state; %SystemRoot%\Microsoft.NET\Framework\v4.0.30319\aspnet_state.exe [x]
S2 clr_optimization_v4.0.30319_32; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [x]
S2 dlec_device; C:\Windows\system32\dleccoms.exe -service [x]
S4 NetMsmqActivator; "C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe" -NetMsmqActivator [x]
S4 NetPipeActivator; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [x]
S4 NetTcpActivator; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [x]
S4 NetTcpPortSharing; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [x]

==================== Drivers (Whitelisted) ====================

S0 CLFS; C:\Windows\System32\CLFS.sys [249408 2009-07-13] (Microsoft Corporation)
S0 KL1; C:\Windows\System32\DRIVERS\kl1.sys [136024 2012-06-19] (Kaspersky Lab ZAO)
S1 KLFLTDEV; C:\Windows\System32\DRIVERS\klfltdev.sys [27480 2012-09-13] (Kaspersky Lab)
S1 KLIF; C:\Windows\System32\DRIVERS\klif.sys [615184 2013-01-11] (Kaspersky Lab ZAO)
S1 KLIM6; C:\Windows\System32\DRIVERS\klim6.sys [23896 2012-11-23] (Kaspersky Lab ZAO)
S1 kltdi; C:\Windows\System32\DRIVERS\kltdi.sys [43864 2012-11-22] (Kaspersky Lab ZAO)
S1 kneps; C:\Windows\System32\DRIVERS\kneps.sys [144344 2012-11-16] (Kaspersky Lab ZAO)
S0 PBADRV; C:\Windows\System32\DRIVERS\PBADRV.sys [26608 2008-06-04] (Dell Inc)
S2 WavxDMgr; C:\Windows\System32\DRIVERS\WavxDMgr.sys [200192 2009-07-27] (Wave Systems Corp.)
S5 klflt; C:\Windows\System32\Drivers\klflt.sys [80656 2013-01-11] (Kaspersky Lab ZAO)
S3 RDPWD; No ImagePath
S3 usbscan; system32\DRIVERS\usbscan.sys [x]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-10-10 10:36 - 2013-10-10 10:36 - 00000000 ____D C:\FRST
2013-09-26 11:08 - 2013-09-26 11:08 - 00056176 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\partmgr.sys
2013-09-26 10:21 - 2013-09-26 10:21 - 00000000 __SHD C:\found.002
2013-09-12 00:03 - 2013-08-09 19:59 - 01767936 _____ (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-09-12 00:03 - 2013-08-09 19:59 - 01141248 _____ (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-09-12 00:03 - 2013-08-09 19:59 - 00042496 _____ (Microsoft Corporation) C:\Windows\System32\ie4uinit.exe
2013-09-12 00:03 - 2013-08-09 19:58 - 14332928 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-09-12 00:03 - 2013-08-09 19:58 - 13761024 _____ (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-09-12 00:03 - 2013-08-09 19:58 - 02876928 _____ (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-09-12 00:03 - 2013-08-09 19:58 - 02048000 _____ (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-09-12 00:03 - 2013-08-09 19:58 - 00690688 _____ (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-09-12 00:03 - 2013-08-09 19:58 - 00493056 _____ (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-09-12 00:03 - 2013-08-09 19:58 - 00391168 _____ (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-09-12 00:03 - 2013-08-09 19:58 - 00109056 _____ (Microsoft Corporation) C:\Windows\System32\iesysprep.dll
2013-09-12 00:03 - 2013-08-09 19:58 - 00061440 _____ (Microsoft Corporation) C:\Windows\System32\iesetup.dll
2013-09-12 00:03 - 2013-08-09 19:58 - 00039424 _____ (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-09-12 00:03 - 2013-08-09 19:58 - 00033280 _____ (Microsoft Corporation) C:\Windows\System32\iernonce.dll
2013-09-12 00:03 - 2013-08-09 19:07 - 02706432 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-09-12 00:03 - 2013-08-09 18:17 - 00071680 _____ (Microsoft Corporation) C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-11 21:29 - 2013-08-07 17:03 - 02348544 _____ (Microsoft Corporation) C:\Windows\System32\win32k.sys
2013-09-11 21:29 - 2013-08-04 17:56 - 00133056 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\ataport.sys
2013-09-11 21:29 - 2013-08-01 17:50 - 00169984 _____ (Microsoft Corporation) C:\Windows\System32\winsrv.dll
2013-09-11 21:29 - 2013-08-01 17:49 - 00868352 _____ (Microsoft Corporation) C:\Windows\System32\kernel32.dll
2013-09-11 21:29 - 2013-08-01 17:49 - 00293376 _____ (Microsoft Corporation) C:\Windows\System32\KernelBase.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00005120 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-file-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00004608 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-processthreads-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00004096 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-sysinfo-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00004096 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-synch-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00004096 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-misc-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00004096 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-localregistry-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00004096 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-localization-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003584 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-processenvironment-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003584 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-namedpipe-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003584 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-memory-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003584 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-libraryloader-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003584 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-interlocked-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003584 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-heap-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-string-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-profile-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-io-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-handle-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-fibers-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-errorhandling-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-delayload-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-debug-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-datetime-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-console-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 16:52 - 00271360 _____ (Microsoft Corporation) C:\Windows\System32\conhost.exe
2013-09-11 21:29 - 2013-08-01 16:43 - 00006144 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 16:43 - 00004608 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-threadpool-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 16:43 - 00003584 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-xstate-l1-1-0.dll
2013-09-11 21:29 - 2013-08-01 16:43 - 00003072 ____H (Microsoft Corporation) C:\Windows\System32\api-ms-win-core-util-l1-1-0.dll
2013-09-11 21:29 - 2013-07-25 17:55 - 12872704 _____ (Microsoft Corporation) C:\Windows\System32\shell32.dll
2013-09-11 21:29 - 2013-07-25 17:55 - 00180224 _____ (Microsoft Corporation) C:\Windows\System32\shdocvw.dll

==================== One Month Modified Files and Folders =======

2013-10-10 10:36 - 2013-10-10 10:36 - 00000000 ____D C:\FRST
2013-10-10 10:36 - 2010-05-27 05:28 - 00000000 ____D C:\users\charlesc
2013-09-26 11:08 - 2013-09-26 11:08 - 00056176 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\partmgr.sys
2013-09-26 10:21 - 2013-09-26 10:21 - 00000000 __SHD C:\found.002
2013-09-26 08:10 - 2010-01-27 15:13 - 00031336 _____ C:\Windows\PFRO.log
2013-09-26 04:23 - 2009-07-13 20:55 - 01217953 _____ C:\Windows\WindowsUpdate.log
2013-09-26 04:16 - 2010-02-10 15:12 - 00000224 _____ C:\Windows\System32\config\netlogon.ftl
2013-09-26 03:44 - 2010-02-10 10:13 - 00000000 ____D C:\ProgramData\Kaspersky Lab
2013-09-24 00:06 - 2009-07-13 20:34 - 00014256 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-09-24 00:06 - 2009-07-13 20:34 - 00014256 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-09-19 09:12 - 2012-06-05 05:18 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2013-09-19 09:12 - 2012-06-05 05:18 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2013-09-19 02:48 - 2013-08-16 12:39 - 00002131 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-09-18 11:17 - 2012-06-11 08:47 - 00000000 _____ C:\Users\asaa\AppData\Local\WavXMapDrive.bat
2013-09-18 11:14 - 2009-07-13 20:39 - 00074885 _____ C:\Windows\setupact.log
2013-09-13 00:13 - 2009-07-13 18:37 - 00000000 ____D C:\Windows\Microsoft.NET
2013-09-13 00:07 - 2010-01-27 12:26 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-09-13 00:06 - 2010-01-27 12:25 - 00772558 _____ C:\Windows\System32\PerfStringBackup.INI
2013-09-12 01:03 - 2009-07-13 18:37 - 00000000 ____D C:\Windows\rescache
2013-09-12 00:25 - 2009-07-13 20:33 - 00418400 _____ C:\Windows\System32\FNTCACHE.DAT

Some content of TEMP:
====================
C:\Users\asaa\AppData\Local\Temp\fp_pl_pfs_installer.exe
C:\Users\asaa\AppData\Local\Temp\install_flashplayer11x32_mssa_aih.exe
C:\Users\asaa\AppData\Local\Temp\install_flashplayer11x32_mssd_aih.exe
C:\Users\everettp\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\monkeyfeathers\AppData\Local\Temp\easetup.exe
C:\Users\monkeyfeathers\AppData\Local\Temp\invsetup.exe
C:\Users\monkeyfeathers\AppData\Local\Temp\nch1setup.exe
C:\Users\monkeyfeathers\AppData\Local\Temp\nch2setup.exe
C:\Users\normann\AppData\Local\Temp\doxillionsetup.exe
C:\Users\normann\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\normann\AppData\Local\Temp\mwtnto53.dll
C:\Users\pp01\AppData\Local\Temp\jre-6u17-windows-i586-iftw-rv.exe
C:\Users\wsilentheart.TRIBAL\AppData\Local\Temp\de1c8c67-9629-49df-a93c-dcb00098c863.exe
C:\Users\wsilentheart.TRIBAL\AppData\Local\Temp\_is24FD.exe
C:\Users\wsilentheart.TRIBAL\AppData\Local\Temp\_isB2FF.exe


==================== Known DLLs (Whitelisted) ============

C:\Windows\System32\LPK.dll IS MISSING <==== ATTENTION!.

==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================


==================== Memory info =========================== 

Percentage of memory in use: 27%
Total physical RAM: 2013.59 MB
Available physical RAM: 1457.95 MB
Total Pagefile: 2013.59 MB
Available Pagefile: 1553.13 MB
Total Virtual: 2047.88 MB
Available Virtual: 1936.73 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:231.97 GB) (Free:186.13 GB) NTFS
Drive k: (NICKS 16GB) (Removable) (Total:14.41 GB) (Free:14.41 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: (RECOVERY) (Fixed) (Total:0.73 GB) (Free:0.54 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 233 GB) (Disk ID: B8000000)
Partition 1: (Not Active) - (Size=133 MB) - (Type=DE)
Partition 2: (Active) - (Size=750 MB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=232 GB) - (Type=07 NTFS)

========================================================
Disk: 5 (Size: 14 GB) (Disk ID: 589E9B1C)
Partition 1: (Active) - (Size=14 GB) - (Type=0C)


LastRegBack: 2013-09-20 21:41

==================== End Of Log ============================









Here is the text from the Search.txt file:

Farbar Recovery Scan Tool (x86) Version: 03-10-2013
Ran by SYSTEM at 2013-10-10 10:39:15
Running from K:\
Boot Mode: Recovery

================== Search: "services.exe;winsrv.*" ===================

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22411_none_b90c81e713b7c1ce\winsrv.dll
[2013-09-11 21:29] - [2013-08-01 21:55] - 0169984 ____A (Microsoft Corporation) 592A1ED8122FAAB25CE9C0A99F583ABF

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22209_none_b91f505713a87647\winsrv.dll
[2013-02-13 10:01] - [2013-01-03 20:51] - 0169984 ____A (Microsoft Corporation) 6F5B6690AF222993F7877E66B5BD80B8

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22177_none_b8d19e6913e30a09\winsrv.dll
[2013-01-09 10:08] - [2012-11-29 21:05] - 0169984 ____A (Microsoft Corporation) 116C866FC57C1798C787C2EE3EA9ECA1

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22125_none_b905ad7113bc4ba6\winsrv.dll
[2013-01-07 10:12] - [2012-10-04 08:36] - 0169984 ____A (Microsoft Corporation) 4D1FD51385C10892644468B907F8AE78

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22091_none_b8b5faef13f8acba\winsrv.dll
[2012-10-10 09:06] - [2012-08-20 09:37] - 0169984 ____A (Microsoft Corporation) F9381F0141ADF6C76ECB9A2C00B2BD68

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.21756_none_b8e6602313d38e19\winsrv.dll
[2011-08-10 06:49] - [2011-06-23 22:05] - 0169984 ____A (Microsoft Corporation) AB00D1D5B8C4D59D641A626240E90589

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.21738_none_b8fe008f13c188e5\winsrv.dll
[2011-07-13 05:53] - [2011-06-02 23:19] - 0169984 ____A (Microsoft Corporation) 83873E04B9C4192C7CC06C2BBAD6B85D

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.21728_none_b908d07b13b96cf4\winsrv.dll
[2011-07-13 05:53] - [2011-05-13 23:43] - 0169984 ____A (Microsoft Corporation) C47DE705BE85D4E6D7FC24E8F86B3612

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.18229_none_b8801599fa9b0b86\winsrv.dll
[2013-09-11 21:29] - [2013-08-01 17:50] - 0169984 ____A (Microsoft Corporation) 51BB04243DF6196C06E125898127E397

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.18043_none_b8647039fab0b110\winsrv.dll
[2013-02-13 10:01] - [2013-01-03 20:50] - 0169984 ____A (Microsoft Corporation) 1F5F07091D50244F17DD8D5147A628CC

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.18015_none_b886e091fa968feb\winsrv.dll
[2013-01-09 10:08] - [2012-11-29 20:53] - 0169984 ____A (Microsoft Corporation) D70FE45855CAD4C0C6B1C1426ABDEBA9

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17965_none_b850f8d3fabee85e\winsrv.dll
[2013-01-07 10:12] - [2012-10-04 08:47] - 0169984 ____A (Microsoft Corporation) 93F86C5CCC37D70EA09CE5E76F3E4338

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17932_none_b86e67b9faa94886\winsrv.dll
[2012-10-10 09:06] - [2012-08-20 09:40] - 0169984 ____A (Microsoft Corporation) 48CB4FDBCAAEAC7BCE2F5941545FF071

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17641_none_b86291d1fab253ab\winsrv.dll
[2011-08-10 06:49] - [2011-06-23 20:27] - 0169984 ____A (Microsoft Corporation) 183B4188D5D91B271613EC3EFD1B3CEF

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17625_none_b87c32d1fa9e8125\winsrv.dll
[2011-07-13 05:53] - [2011-06-02 22:01] - 0169984 ____A (Microsoft Corporation) EFCAEF8437ED81CE4AEF7465011D090C

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17617_none_b8890351fa9497e2\winsrv.dll
[2011-07-13 05:53] - [2011-05-13 22:30] - 0169984 ____A (Microsoft Corporation) BA64A75A87C78D60D2A5919F5FB6A90A

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17514_none_b886008dfa974eb6\winsrv.dll
[2012-08-17 09:04] - [2010-11-20 01:21] - 0169472 ____A (Microsoft Corporation) A9F564F254E9DDDE120A7135767EC24B

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.21416_none_b72b2287168cda47\winsrv.dll
[2013-02-13 10:01] - [2013-01-03 20:50] - 0169984 ____A (Microsoft Corporation) 50E1B3BB8A5236C4657BCD5E2C54BC17

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.21386_none_b6df712d16c5a0b7\winsrv.dll
[2013-01-09 10:08] - [2012-11-29 20:51] - 0169984 ____A (Microsoft Corporation) 1A687F04AB5F636A4378D89E4F68C8A7

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.21335_none_b714807f169dfbab\winsrv.dll
[2013-01-07 10:12] - [2012-10-04 08:55] - 0169984 ____A (Microsoft Corporation) F1C60633802FAC8BCFAA0F7671E38C47

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.21306_none_b735f08d1684c12f\winsrv.dll
[2012-10-10 09:06] - [2012-08-20 09:56] - 0169984 ____A (Microsoft Corporation) 27CF1AB64FEA3B11036BD8138F9895AA

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.20995_none_b6d3c32316ce789a\winsrv.dll
[2011-08-10 06:49] - [2011-06-23 20:31] - 0169984 ____A (Microsoft Corporation) BA5584A89EEB75FC2942CFD7C90766F7

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.20978_none_b6ec63d916bb8cbd\winsrv.dll
[2011-07-13 05:53] - [2011-06-02 22:04] - 0169984 ____A (Microsoft Corporation) 69DE8C799BA07A0EF6B834F76B4C0711

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.17206_none_b6ac53c1fd672165\winsrv.dll
[2013-02-13 10:01] - [2013-01-03 20:50] - 0169984 ____A (Microsoft Corporation) 8531AAF69394EFB93BC653916C46D245

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.17179_none_b663a345fd9d33da\winsrv.dll
[2013-01-09 10:08] - [2012-11-29 21:06] - 0169984 ____A (Microsoft Corporation) A031E84E7A5884841171E13A73315A7B

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.17135_none_b68ae1cdfd805eba\winsrv.dll
[2013-01-07 10:12] - [2012-10-04 08:53] - 0169984 ____A (Microsoft Corporation) A9E43C040F405DB689FC29534EF0389B

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.17107_none_b6ad5225fd663d95\winsrv.dll
[2012-10-10 09:06] - [2012-08-18 03:23] - 0169984 ____A (Microsoft Corporation) 43B34CADB516800794BDF486E493ED32

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.16850_none_b6706495fd94ea59\winsrv.dll
[2011-08-10 06:49] - [2011-07-15 20:37] - 0169984 ____A (Microsoft Corporation) 008F51AE989C3DF1CBAF8B39DC423CCC

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.16823_none_b693d537fd79e28b\winsrv.dll
[2011-07-13 05:53] - [2011-06-01 21:59] - 0169984 ____A (Microsoft Corporation) 5D64830655890B64D717392CFE4CEDA7

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.16816_none_b6a1a601fd6f129f\winsrv.dll
[2011-07-13 05:53] - [2011-05-13 22:35] - 0169984 ____A (Microsoft Corporation) 955CDF38E16B659DD7E1DF48C75E962C

C:\Windows\winsxs\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.16385_none_b654ecc5fda8cb1c\winsrv.dll
[2009-07-13 15:25] - [2009-07-13 17:16] - 0169472 ____A (Microsoft Corporation) 827E4F75901CA3F990B1487D3301841E

C:\Windows\winsxs\x86_microsoft-windows-winsrv.resources_31bf3856ad364e35_6.1.7600.16385_en-us_3d9f95e465bf8e1d\winsrv.dll.mui
[2009-07-13 20:55] - [2009-07-13 18:08] - 0008192 ____A (Microsoft Corporation) 9848765E88322400BDC710A76ADEA841

C:\Windows\winsxs\x86_microsoft-windows-winsrv-adm_31bf3856ad364e35_6.1.7600.16385_none_18e003b6b4f2e1d1\Winsrv.admx
[2009-06-10 13:25] - [2009-06-10 13:25] - 0001342 ____A () B28573159BDEA736F3BDFF16604A4AD3

C:\Windows\winsxs\x86_microsoft-windows-winsrv-adm.resources_31bf3856ad364e35_6.1.7600.16385_en-us_63ffe11fb4d420b8\Winsrv.adml
[2009-07-13 20:55] - [2009-07-13 18:05] - 0001453 ____A () 76D4B8899387BCD0C081D4301E1B18DE

C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_cf36168b2e9c967b\services.exe
[2009-07-13 15:11] - [2009-07-13 17:14] - 0259072 ____A (Microsoft Corporation) 5F1B6A9C35D3D5CA72D6D6FDEF9747D6

C:\Windows\System32\services.exe
[2009-07-13 15:11] - [2009-07-13 17:14] - 0259072 ____A (Microsoft Corporation) 5F1B6A9C35D3D5CA72D6D6FDEF9747D6

C:\Windows\System32\winsrv.dll
[2013-09-11 21:29] - [2013-08-01 17:50] - 0169984 ____A (Microsoft Corporation) 51BB04243DF6196C06E125898127E397

C:\Windows\System32\en-US\winsrv.dll.mui
[2009-07-13 20:55] - [2009-07-13 18:08] - 0008192 ____A (Microsoft Corporation) 9848765E88322400BDC710A76ADEA841

C:\Windows\PolicyDefinitions\Winsrv.admx
[2009-06-10 13:25] - [2009-06-10 13:25] - 0001342 ____A () B28573159BDEA736F3BDFF16604A4AD3

C:\Windows\PolicyDefinitions\en-US\Winsrv.adml
[2009-07-13 20:55] - [2009-07-13 18:05] - 0001453 ____A () 76D4B8899387BCD0C081D4301E1B18DE

C:\found.002\dir0001.chk\x86_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17514_none_b886008dfa974eb6\winsrv.dll
[2011-09-01 11:01] - [2010-11-20 04:21] - 0169472 ____A (Microsoft Corporation) A9F564F254E9DDDE120A7135767EC24B

=== End Of Search ===



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 12 October 2013 - 05:27 PM

Hello Nick040489

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Ok lets see if we can find a replacement for the infected file

Boot back into the recovery Environment and run FRST like you did before

Type the following in the edit box after "Search:".

LPK.dll

It then should look like:

Search: LPK.dll

Click Search button and post the log (Search.txt) it makes to your reply.

Gringo

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 October 2013 - 09:19 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:02:10 PM

Posted 22 October 2013 - 08:09 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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