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Boot Problem


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#1 hOOkaDOG

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Posted 10 October 2013 - 09:03 AM

Hello All

 

Yesterday I was in the middle of installing SQL express when I mistakenly clicked on a java update while on a webpage. Shortly after, my system locked up and was completely unresponsive. I was forced to eventually power it down manually. Now I am having a problem with booting windows.

 

My system will boot to the desktop and everything seems to be fine at first. After approximately three minutes the compter becomes completely unresponsive. Keyboard does nothing, and cursor will not move. If I dont choose a user to login to and leave it at the blue welcome screen, the same thing will happen after about three minutes. I tried an external mouse with no luck as well.

 

I am able to boot into safemode with no problems.

I also tried system restore to no avail. I only had one restore point and I dont think it was early enough to help.

 

I am running Windows 7 SP1.

I will post more complete specs just let me know what I need to tell you.

My bootlog file is attached if that helps, the problematic time begins with "Service Pack 110 9 2013 21:33:27.610" any time before that is from 2012 and earlier.

 

P.S. I think I have some preventative maintenance to do after this problem is solved. I wish it hadnt come to this before I decided to take better care.

 

Thankyou for your response and help

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#2 hamluis

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Posted 10 October 2013 - 09:29 AM

If you have Avast software installed...see http://forum.avast.com/index.php?topic=116838.0 .  The mentioned file seems to be the last one loaded properly per your bootlog.

 

Louis



#3 hOOkaDOG

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Posted 15 October 2013 - 03:17 PM

Thanks hamluis

There are some very helpful people on that thread. I ended up not being able to solve the issue but a fresh windows install was an option so that is what I did.

Thanks again

#4 hamluis

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Posted 17 October 2013 - 09:37 AM

Sometimes...that's the best solution, certainly the most expedient :).

 

Happy computing :).

 

Louis






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