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Undeletable File


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#1 Matt R.

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Posted 28 April 2006 - 10:14 AM

A file appeared on my Desktop called: CA0TAPVO. (note: there is no extension after the file). The file is listed as 0kb. Every time I tried to move it, rename it, or delete it an error message appeared with the following text: Cannot delete file: Cannot read from the source file or disk.

First I attempted running my Symantec Antivirus and AdAware, doth of which failed to recognize any threats. Next, I tried the following all to no avail:

1. Defragmenting C: and clearing all of my temporary internet files.
2. Chkdsk /f
3. The following DOS commands:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>cd desktop

C:\Documents and Settings\Owner\Desktop>dir /x /a
Volume in drive C has no label.
Volume Serial Number is 7C51-67B1

Directory of C:\Documents and Settings\Owner\Desktop

04/27/2006 08:13 AM <DIR> .
04/27/2006 08:13 AM <DIR> ..
02/13/2005 05:52 PM 731 AD-AWA~1.LNK Ad-aware 6.0.lnk
02/13/2005 05:52 PM 731 AD-WAT~1.LNK Ad-watch 3.0.lnk
03/18/2004 05:15 PM <DIR> Art
04/12/2006 07:30 PM 0 CA0TAP~1 CA0TAPVO.
04/27/2006 08:12 AM <DIR> COPYLO~1 CopyLock2
09/14/2005 12:00 AM <DIR> MISCEL~1 Miscellaneous
04/23/2006 07:31 PM 610,232 moveonb.exe
01/17/2004 11:51 AM 1,603 PALMDE~1.LNK Palm Desktop.lnk
06/16/2004 07:36 PM 10,752 Thumbs.db
10/21/2004 11:40 PM <DIR> VIDEOF~1 Video Files
6 File(s) 624,049 bytes
6 Dir(s) 39,337,562,112 bytes free

C:\Documents and Settings\Owner\Desktop>del CA0TAPVO.
Could Not Find C:\Documents and Settings\Owner\Desktop\CA0TAPVO.

C:\Documents and Settings\Owner\Desktop>rd CA0TAPVO. /q /s
The system cannot find the file specified.

C:\Documents and Settings\Owner\Desktop>

I tried performing these commands in normal-mode and in safe-mode. I also tried performing the commands in the Owner account and in the generic Administrator account. Of note, the file does not appear on the Desktop when I use the generic Administrator Account in Safe-mode, only under the Owner account.

4. Move-on-boot in both normal mode and safe-mode, which produced the message: File does not exist or is locked. Do you still want to proceed?
5. At one point, I was able to open the file in Notepad and use the Save As function to overwrite it as a .txt file. I was able to delete it then. However, it was back the next time I booted up, and this time the Notepad trick didnít work.
6. The Locked Files Wizard, formerly CopyLock, which yielded the message: The source file or folder does not exist. Please correct.

Any help or suggestions you could offer would be greatly appreciated.

Thanks,
Matt

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#2 Albert Frankenstein

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Posted 28 April 2006 - 10:39 AM

Welcome to BC! :thumbsup:

Download killbox here:

KillBox


Unzip the folder to your desktop.

Start Killbox.exe

When it is open, enter the full path to the file in question into the field labeled "Full path of file to delete".

Select the Delete on reboot option.

Then press the button that looks like a red circle with a white X in it.

Your computer will reboot and check to see if the file is gone.

NOTE: it looks like the full path to the file is:

C:\Documents and Settings\Owner\Desktop\CA0TAPVO.

Also make sure you have the name of the file correct. It would be very easy to get 0 (zero) and O (the letter O) mixed up.

Edited by Albert Frankenstein, 28 April 2006 - 10:42 AM.

ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#3 Matt R.

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Posted 28 April 2006 - 11:57 AM

Thanks for the welcome and the suggestion. I tried running Killbox, but it gave me some kind of error message. After following your instructions and answering yes to the confirm prompt, the program displayed the following message:

Verifying Registry Entries...Plz wait. Click here to abort shutdown.

When the countdown reached zero, this error message appeared:

PendingFileRenameOperations Registry Data has been Removed by External Process!

#4 quietman7

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Posted 28 April 2006 - 12:14 PM

If you get an error message "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually

You can also try Unlocker

Helps delete locked files with error messages like:
-Cannot delete file: Access is denied
-There has been a sharing violation.
-The source or destination file may be in use.
-The file is in use by another program or user.
-Make sure the disk is not full or write-protected and that the file is not currently in use.

1. After install, right click the folder or file and select Unlocker from the menu.
2. If the folder or file is locked, a window listing of lockers will appear.
3. Click "Unlock All" and you are done.

or Delete Doctor

Edited by quietman7, 28 April 2006 - 12:26 PM.

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#5 Matt R.

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Posted 28 April 2006 - 04:12 PM

It's deleted!!!! Thank you so much. The thing that finally got the bugger was the unlock program.

#6 quietman7

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Posted 28 April 2006 - 05:29 PM

Your welcome.
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#7 ThorXP

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Posted 28 April 2006 - 05:32 PM

WHen booting up go to safe mode and find the file with windows explorer and then delete it. This should work.




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