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I need Help with Gateway Factory Restore.


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#1 DoTreeBoy

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Posted 09 October 2013 - 10:35 PM

I purchased a gateway with the model number p-8622 and it looks like some bozo installed windows 7 on it without inserting the windows product key.  I tried to do the alt+f10 to bring up boot options but there are only three that (I believe they are usb reboot, cd reboot, and some other cord reboot) seem to have nothing to do with what I want.  The computer originally had windows vista on it and I was hoping their would be a way to use that partition to get rid of the non supported windows 7 and back to the vista that came with the computer.  I know that I can reinstall vista but I would have to buy a new product key (which is lame considering their has already been one on this computer at one point in time.)  When I tried to restore through windows 7 route it only lets me go back to when windows 7 was installed.  I searched for restore files and there are restore files in C for like 9/1/2008 which would be when the computer was new and I was wondering if there is anyway to try and run these files or boot off of them.  Any help or advice on my predicament would be greatly appreciated!  Thanks in advance!



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#2 dc3

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Posted 10 October 2013 - 01:04 PM

Open the Control panel, go to System and Security and click on System.

 

At the bottom you should see if this copy is activated or not.  If it is activated, it's probably a legal copy.

 

You should ask the party you purchased this from if it is an upgrade or a fresh installation.  In either case they should have the product key and be willing to give it to you.


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