I currently use Windows Live Mail as my e-mal program. I've been using it for several years without a problem...until lately. For the last several months, I have been having problems with my e-mail password being changed ON THE MAIL SERVER (or so it seems). Since July, there have been five occasions when I start up Windows Live Mail, and I get the message that my password is invalid. Windows Live gives me the option of having the program remember my password so that I don't have to manually enter it every time, and this is how I normally use it. However, after this had happened several times, and I had to go into the Road Runner "Selfcare" section to reset and enter a new password, I decided to use the manual entry method to enter the password. I reasoned that if there was a problem with the computer that was causing the saved password to get scrambled, I would get around this by manually entering the password.
No difference. Yesterday, I was able to retrieve my e-mail in the morning when I started up the computer, but in the afternoon I started Windows Live again and after manually entering the password, I got the message again that the password was invalid. So I reset the password once again and continued on.
I called the Road Runner e-mail tech support line and was told that they couldn't really do anything if I wasn't currently experiencing the problem, but they suggested that I either uninstall Windows Live Mail and then reinstall it, or download a different e-mail program to see if the new program has the same problem.
Can I get some opinions from the rest of you as to how to proceed from here in a logical manner?