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#1 herc1996

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Posted 09 October 2013 - 10:19 AM

Pc shut down when I was not close to it and it will not get into windows again. I installed win disk and got to System revovery option - everything I tried in it failed. I run FRSt64 and it found ZEROACCESS.

This is as far as I got. Anybody please I need help....... thanks in advance......Inge


Edited by herc1996, 09 October 2013 - 10:35 AM.


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#2 hamluis

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Posted 09 October 2013 - 10:35 AM

You can initiate a topic, following Steps 6-8 of Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .  Post topic, along with your FRST log (if possible) in the forum containing the Prep Guide.

 

If you cannot run/post logs, initate new topic in that forum and clearly indicate that you cannot post logs and provide any details which might those trying to help you.

 

Once that is done, this topic will be closed.

 

Thanks :).

 

Louis






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