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SpyWare/Slow Computer


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7 replies to this topic

#1 pmpcomputer

pmpcomputer

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Posted 08 October 2013 - 11:40 PM

Lately, anti-spyware programs have not been finding any spyware on my computer, which I am sure is there because my laptop has been running slower and slower.  Also,  my anti-virus (Microsoft Security Essentials) doesn't find anything wrong.  

 

If anyone has an idea of what could be going on and how to fix it, I would appreciate the help.

 

Thanks



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#2 jhayz

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Posted 08 October 2013 - 11:43 PM

:welcome: to Bleeping Computer Forums :)

 

To be able to help you with your problems, please post more information and run the requested logs below.

Computer model/brand.

Any issues or changes before the problem?

 

Download SecurityCheck.exe from Here

. Run SecurityCheck and follow the instruction from inside the code box.
. When the scan is finished, a notepad will automatically open as check.txt
   Please copy and paste the contents here on your next reply.
 

Download Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

 

Download MiniToolBox and run the program. Select
List Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.
A notepad will open then copy-paste the report on your next reply.


Tekken
 


#3 pmpcomputer

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Posted 20 October 2013 - 06:48 PM

thanks for the reply! All the info you requested is below.

 

 Results of screen317's Security Check version 0.99.74  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
 Windows Firewall Enabled!  
BullGuard Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 29  
 Java version out of Date! 
 Adobe Reader XI  
 Mozilla Firefox 23.0.1 Firefox out of Date!  
 Google Chrome 30.0.1599.101  
 Google Chrome 30.0.1599.69  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 
 
 
PC SNAPSHOT
 
 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by phil (administrator) on 20-10-2013 at 16:46:44
Running from "C:\Users\phil\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/17/2013 06:16:54 PM) (Source: Application Hang) (User: )
Description: The program Rhino.exe version 5.5.30912.16275 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 2a8
 
Start Time: 01cecb8a5912e17a
 
Termination Time: 72
 
Application Path: C:\Program Files\Rhinoceros 5 (64-bit)\System\Rhino.exe
 
Report Id: f5c8cfd5-3792-11e3-b3b9-00266cb6cffb
 
Error: (10/17/2013 03:36:07 PM) (Source: Google Update) (User: phil-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efe. Ht
 
Error: (10/16/2013 06:05:02 PM) (Source: Google Update) (User: phil-PC)
Description: Network Request Error.
Error: 0x8004212e. Http status code: 302.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x8004
 
Error: (10/15/2013 03:53:28 PM) (Source: Google Update) (User: phil-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s
 
Error: (10/14/2013 10:17:48 AM) (Source: Google Update) (User: phil-PC)
Description: Network Request Error.
Error: 0x8004212e. Http status code: 302.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Ht
 
Error: (10/10/2013 04:35:32 PM) (Source: Google Update) (User: phil-PC)
Description: Network Request Error.
Error: 0x8004212e. Http status code: 302.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Ht
 
Error: (10/08/2013 08:38:20 PM) (Source: Application Hang) (User: )
Description: The program Dreamweaver.exe version 12.0.0.5808 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: af4
 
Start Time: 01cec4a0ead4f49c
 
Termination Time: 18
 
Application Path: C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS6\Dreamweaver.exe
 
Report Id: 34de42ad-3094-11e3-91c6-00266cb6cffb
 
Error: (10/07/2013 04:24:53 PM) (Source: Google Update) (User: phil-PC)
Description: Network Request Error.
Error: 0x8004212e. Http status code: 302.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x8004212e
 
Error: (10/07/2013 02:12:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: Acrobat.exe, version: 11.0.4.63, time stamp: 0x52288928
Faulting module name: BIB.dll, version: 1.2.2.1, time stamp: 0x505fd1e5
Exception code: 0xc0000005
Fault offset: 0x00004a97
Faulting process id: 0x1264
Faulting application start time: 0xAcrobat.exe0
Faulting application path: Acrobat.exe1
Faulting module path: Acrobat.exe2
Report Id: Acrobat.exe3
 
Error: (10/06/2013 11:09:51 PM) (Source: Google Update) (User: phil-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s
 
 
System errors:
=============
Error: (10/20/2013 04:30:46 PM) (Source: Service Control Manager) (User: )
Description: The McNeel Update Service 5.0 service failed to start due to the following error: 
%%1053
 
Error: (10/20/2013 04:30:46 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McNeel Update Service 5.0 service to connect.
 
Error: (10/20/2013 04:29:49 PM) (Source: atikmdag) (User: )
Description: Display is not active
 
Error: (10/20/2013 04:29:49 PM) (Source: atikmdag) (User: )
Description: CPLIB :: General - Invalid Parameter
 
Error: (10/20/2013 04:28:28 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (10/20/2013 04:28:17 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (10/20/2013 04:28:17 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (10/18/2013 09:38:45 PM) (Source: atikmdag) (User: )
Description: Display is not active
 
Error: (10/18/2013 05:44:59 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR2.
 
Error: (10/18/2013 05:39:40 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.161.121.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.3.0219.00
 
Source Path: 4.3.0219.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
 
Microsoft Office Sessions:
=========================
Error: (10/17/2013 06:16:54 PM) (Source: Application Hang)(User: )
Description: Rhino.exe5.5.30912.162752a801cecb8a5912e17a72C:\Program Files\Rhinoceros 5 (64-bit)\System\Rhino.exef5c8cfd5-3792-11e3-b3b9-00266cb6cffb
 
Error: (10/17/2013 03:36:07 PM) (Source: Google Update)(User: phil-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efe. Ht
 
Error: (10/16/2013 06:05:02 PM) (Source: Google Update)(User: phil-PC)
Description: Network Request Error.
Error: 0x8004212e. Http status code: 302.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x8004
 
Error: (10/15/2013 03:53:28 PM) (Source: Google Update)(User: phil-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s
 
Error: (10/14/2013 10:17:48 AM) (Source: Google Update)(User: phil-PC)
Description: Network Request Error.
Error: 0x8004212e. Http status code: 302.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Ht
 
Error: (10/10/2013 04:35:32 PM) (Source: Google Update)(User: phil-PC)
Description: Network Request Error.
Error: 0x8004212e. Http status code: 302.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Ht
 
Error: (10/08/2013 08:38:20 PM) (Source: Application Hang)(User: )
Description: Dreamweaver.exe12.0.0.5808af401cec4a0ead4f49c18C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS6\Dreamweaver.exe34de42ad-3094-11e3-91c6-00266cb6cffb
 
Error: (10/07/2013 04:24:53 PM) (Source: Google Update)(User: phil-PC)
Description: Network Request Error.
Error: 0x8004212e. Http status code: 302.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x8004212e. Http status code 302.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x8004212e
 
Error: (10/07/2013 02:12:04 PM) (Source: Application Error)(User: )
Description: Acrobat.exe11.0.4.6352288928BIB.dll1.2.2.1505fd1e5c000000500004a97126401cec3a1ab2c96d1C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exeC:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\BIB.dll1cf09c7d-2f95-11e3-9eb5-00266cb6cffb
 
Error: (10/06/2013 11:09:51 PM) (Source: Google Update)(User: phil-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s
 
 
CodeIntegrity Errors:
===================================
  Date: 2011-03-07 18:43:14.615
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-03-07 18:43:14.584
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-03-07 18:43:14.475
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-03-07 18:43:14.444
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-03-07 18:33:34.100
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-03-07 18:33:34.084
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-03-07 18:33:34.053
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-03-07 18:33:34.037
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-03-07 18:26:04.112
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2011-03-07 18:26:04.096
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (Version: 6.2.1)
64 Bit HP CIO Components Installer (Version: 7.2.1)
7000E809a (Version: 50.0.165.000)
7000E809a_eDocs (Version: 50.0.165.000)
7000E809a_Help (Version: 1.00.0000)
Adobe Acrobat XI Pro (Version: 11.0.05)
Adobe CS6 Design and Web Premium (Version: 6)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
AdobeColorCommonSetRGB (Version: 2.0)
Apple Application Support (Version: 2.3.2)
Apple Software Update (Version: 2.1.3.127)
ArcGIS 10.2 for Desktop (Version: 10.2.3348)
ASGvis Material Studio (Version: 1.00.0000)
ATI Catalyst Install Manager (Version: 3.0.732.0)
AudibleManager (Version: 1637796.2000769880.1984013318.32)
AutoCAD Architecture 2014 Language Pack - English (Version: 7.5.17.0)
Autodesk App Manager (Version: 1.1.0)
Autodesk AutoCAD Architecture 2014 - English (Version: 7.5.17.0)
Autodesk Content Service (Version: 3.1.3.0)
Autodesk Content Service Language Pack (Version: 3.1.3.0)
Autodesk Design Review 2012 (Version: 12.0.0.93)
Autodesk Featured Apps (Version: 1.1.0)
Autodesk Material Library 2011 (Version: 2.0.0.49)
Autodesk Material Library 2011 Base Image library (Version: 2.0.0.49)
Autodesk Material Library 2014 (Version: 4.0.19.0)
Autodesk Material Library Base Resolution Image Library 2014 (Version: 4.0.19.0)
BPDSoftware (Version: 50.0.165.000)
BPDSoftware_Ini (Version: 1.00.0000)
BufferChm (Version: 130.0.331.000)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.0729.2238.38827)
Catalyst Control Center Graphics Full Existing (Version: 2009.0729.2238.38827)
Catalyst Control Center Graphics Full New (Version: 2009.0729.2238.38827)
Catalyst Control Center Graphics Light (Version: 2009.0729.2238.38827)
Catalyst Control Center Graphics Previews Common (Version: 2009.0729.2238.38827)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0729.2238.38827)
Catalyst Control Center InstallProxy (Version: 2009.0729.2238.38827)
Catalyst Control Center Localization All (Version: 2009.0729.2238.38827)
CCC Help Chinese Standard (Version: 2009.0729.2237.38827)
CCC Help Chinese Traditional (Version: 2009.0729.2237.38827)
CCC Help Czech (Version: 2009.0729.2237.38827)
CCC Help Danish (Version: 2009.0729.2237.38827)
CCC Help Dutch (Version: 2009.0729.2237.38827)
CCC Help English (Version: 2009.0729.2237.38827)
CCC Help Finnish (Version: 2009.0729.2237.38827)
CCC Help French (Version: 2009.0729.2237.38827)
CCC Help German (Version: 2009.0729.2237.38827)
CCC Help Greek (Version: 2009.0729.2237.38827)
CCC Help Hungarian (Version: 2009.0729.2237.38827)
CCC Help Italian (Version: 2009.0729.2237.38827)
CCC Help Japanese (Version: 2009.0729.2237.38827)
CCC Help Korean (Version: 2009.0729.2237.38827)
CCC Help Norwegian (Version: 2009.0729.2237.38827)
CCC Help Polish (Version: 2009.0729.2237.38827)
CCC Help Portuguese (Version: 2009.0729.2237.38827)
CCC Help Russian (Version: 2009.0729.2237.38827)
CCC Help Spanish (Version: 2009.0729.2237.38827)
CCC Help Swedish (Version: 2009.0729.2237.38827)
CCC Help Thai (Version: 2009.0729.2237.38827)
CCC Help Turkish (Version: 2009.0729.2237.38827)
ccc-core-static (Version: 2009.0729.2238.38827)
ccc-utility64 (Version: 2009.0729.2238.38827)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
CopyFilenames 3.1 (Version: 3.1)
D3DX10 (Version: 15.4.2368.0902)
DeviceDiscovery (Version: 130.0.465.000)
DivX Web Player (Version: 1.5.0)
Dropbox (Version: 2.0.26)
EPSON Printer Software
EPSON Scan
EPSON Stylus CX8400 Series Scanner Driver Update
F.lux
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
FARO LS 1.1.406.58 (Version: 4.6.58.2)
FARO LS 1.1.501.0 (64bit) (Version: 5.1.0.30630)
FreeApps (Version: 1.3.1)
Game Booster (Version: 2.1.0.0)
Google Chrome (Version: 30.0.1599.101)
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.165)
GPBaseService2 (Version: 130.0.371.000)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Officejet 7000 E809a Series (Version: 13.0)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 13.0 (Version: 13.0)
HPDiagnosticAlert (Version: 1.00.0000)
HPProductAssistant (Version: 130.0.371.000)
iTunes (Version: 11.0.1.12)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
Junk Mail filter update (Version: 15.4.3502.0922)
LSI V92 MOH Application
MarketResearch (Version: 130.0.374.000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2000 Premium (Version: 9.00.2720)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Security Client (Version: 4.3.0219.0)
Microsoft Security Essentials (Version: 4.3.219.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC80 Support DLLs (Version: 1.0.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 x64 ATL Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x64 CRT Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x64 MFC Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x64 OpenMP Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 ATL Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 CRT Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 MFC Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 OpenMP Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU (Version: 9.0.30729)
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU Service Pack 1 (KB945140) (Version: 1)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (Version: 9.0.30729)
Microsoft Visual Studio Tools for Applications 2.0 Runtime (Version: 9.0.30729)
Microsoft Works (Version: 9.7.0621)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Network64 (Version: 130.0.579.000)
Network64 (Version: 140.0.221.000)
PDF Settings CS6 (Version: 11.0)
PlayReady PC Runtime amd64 (Version: 1.3.0)
ProductContext (Version: 50.0.165.000)
QuickTime (Version: 7.73.80.64)
Realtek Ethernet Controller  Driver (Version: 1.00.0008)
Realtek High Definition Audio Driver (Version: 6.0.1.5904)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30101)
Realtek WLAN Driver (Version: 2.00.0006)
Rhinoceros 5 (64-bit) (Version: 5.5.30912.16275)
Rhinoceros 5 (Version: 5.5.30717.16015)
Rhinoceros 5 Help Media (Version: 5.2.30222.18095)
Rhinoceros 5 Language Pack Installer (en-US) (Version: 5.5.30717.16015)
Smart Defrag (Version: 1.5.0)
SmartWebPrinting (Version: 140.0.186.000)
SolutionCenter (Version: 130.0.373.000)
Speccy (Version: 1.23)
Status (Version: 130.0.469.000)
Synaptics Pointing Device Driver (Version: 13.2.6.1)
Toolbox (Version: 130.0.648.000)
TOSHIBA Disc Creator (Version: 2.1.0.1 for x64)
TOSHIBA DVD PLAYER (Version: 3.01.0.07-A)
TOSHIBA eco Utility (Version: 1.1.11.64)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: )
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00)
TOSHIBA Face Recognition (Version: 3.1.0.64)
TOSHIBA Hardware Setup (Version: 2.00.11)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.0)
TOSHIBA Internal Modem Region Select Utility (Version: 2.3.0.0)
TOSHIBA Internal Modem Region Select Utility (Version: 2.3.0.01)
Toshiba Quality Application (Version: 1.001.0000)
TOSHIBA Recovery Media Creator (Version: 2.1.0.2 for x64)
TOSHIBA Software Modem (Version: 2.2.97)
TOSHIBA Speech System Applications (Version: 1.00.2518)
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password (Version: 2.00.09)
TOSHIBA Value Added Package (Version: 1.2.28.64)
TOSHIBA Web Camera Application (Version: 1.1.1.4)
ToshibaRegistration (Version: 1.0.3)
TrayApp (Version: 130.0.422.000)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (Version: 9.0.30729.177)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (Version: 9.0.30729.177)
V-Ray for Rhinoceros (Version: 01.01.71)
WebReg (Version: 130.0.132.017)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR archiver
 
========================= Memory info: ===================================
 
Percentage of memory in use: 49%
Total physical RAM: 3836.17 MB
Available physical RAM: 1930.07 MB
Total Pagefile: 7670.52 MB
Available Pagefile: 5519.77 MB
Total Virtual: 4095.88 MB
Available Virtual: 3954.58 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI102613W0D) (Fixed) (Total:287.68 GB) (Free:100.37 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\PHIL-PC
 
Administrator            Guest                    phil                     
 
 
**** End of log ****
 


#4 jhayz

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Posted 23 October 2013 - 09:58 PM

How's the computer running? Sorry for being late to reply as busy schedule kept me contained. Please remove bullguard if not being used as 2 antiviruses are currently reflected on speccy report. See if the problem persist this time.


Tekken
 


#5 pmpcomputer

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Posted 23 October 2013 - 10:58 PM

No worries.  Thanks for the help I appreciate it.  The computer is pretty slow, although maybe it's just getting maxed out.  I am in architecture school so I am always running Photoshop, Auto-cad, 3D modeling and rendering programs, etc.  So maybe it has more to do with RAM than any spyware?  I believe I only have 4GB of RAM, I could definitely use more.  Although, I did notice in that report that Bullguard is listed, which is odd because it isn't installed on my computer.



#6 noknojon

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Posted 24 October 2013 - 12:48 AM

Hi -

Just a few quick extras for you -

 

Java™ 6 Update 29 
Java version out of Date! <= Please note that current is => Version7 Update45
Remove ALL old versions of Java from Control Panel > Programs and Features

 

Uninstalling BullGuard <= I would follow this to be sure Bullguard is gone (see at the bottom)

 

 

Run a Disk Check on your C: drive in Windows Vista or Windws 7:
 • Click the Start button and select Computer

Right-click on C:(or your main hard drive) and select Properties

• Click on the Tools tab

• Under Error-checking click the Check Now... button and click Continue at the UAC prompt

• Mark the 2 box next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors

• Click on the Start button

• When the message box pops up, click the Schedule disk check button and Restart your computer

• Once your computer restarts it will check the drive, don't press any keys so that it is allowed to do so

This will take (on average) 1 to 2 hours depending on your system, so please let it finish.

DO NOT force a reboot once started a you will lose data and may damage the computer

NOTE - If this is a Laptop please plug it into a reliable power source, as batteries may fail.

The computer will reboot to normal mode once it has completed all 5 stages -

 

 

Run a System File Check -

Go - Start > Programs > Accessories > and look for Command Prompt -

Right click on this and select Run as Administrator or the program will not run.

Type sfc /scannow in the black box, and press Enter - Note the space between c and / as it must be there

This will take (on average) 15 to 20 minutes to run, so please let it finish uninterupted.

 

 

Thanks -



#7 jhayz

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Posted 24 October 2013 - 02:22 AM

So maybe it has more to do with RAM than any spyware?

 

Most likely a more suitable computer particularly for your video rendering/processing softwares installed. An i7, 12 to 16 GB and high end card and PSU would definitely solve the bottleneck performance. My graphics artist friend have this hardware setup and use Maya and such softwares for home based projects and told me he is happy with it so far. Perhaps you can post on the system building section of BC for better recommendations on hardware products already tested. :)


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#8 hamluis

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Posted 24 October 2013 - 09:14 AM

Error: (10/18/2013 05:44:59 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR2.
 
Not sure this relates to hard drive or flash drive...
 

 

Louis






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