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Risk in accessing router settings from client's computer...


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6 replies to this topic

#1 mvcdustin

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Posted 08 October 2013 - 02:48 PM

Hey there, I work at a computer repair business and my boss recently told me and her co-boss that we shouldn't access the business' router's settings from a client's computer.

 

I thought it to be safe as long as you didn't save your password.

 

What is the risk in doing this?

 

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#2 SpywareDoc

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Posted 10 October 2013 - 04:59 PM

One risk is getting fired for not following instructions. ;)



#3 quietman7

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Posted 10 October 2013 - 05:08 PM

The client could have software installed which could capture the password and use if after you leave.
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#4 Crazy Cat

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Posted 11 October 2013 - 05:22 AM

And why would you be accessing the business router from a clients PC and not the business workstation? Strange??
 

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#5 quietman7

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Posted 11 October 2013 - 07:50 AM

They probably charge and make more money doing "house calls".
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#6 mvcdustin

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Posted 12 October 2013 - 07:39 AM

The client could have software installed which could capture the password and use if after you leave.

 

Great point. Definitely overlooked this factor, but I highly doubt that anyone who lives in my town has the know-how to do those things, though, taking that into consideration, it wouldn't be good practice... just in case. But really and seriously, no one in my town knows how to do that crap and if they did, they would know how to fix their own computer 99.9% of the time.

 

And why would you be accessing the business router from a clients PC and not the business workstation? Strange??

 

It's just convenient and if you are 100% confident in there being no risk, why not? Why am I confident? See above reply to quietman7.

 

They probably charge and make more money doing "house calls".

 

I'm not sure what you are trying to get at. House calls are not a service we offer.



#7 quietman7

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Posted 12 October 2013 - 08:01 AM

I'm not sure what you are trying to get at. House calls are not a service we offer.

There are service techs in my area who will drive to a clients home to do repair work but there is an added cost (charge) for doing so. Not knowing the details of your business...it was a possibility that was something you did.
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