Usually I like to be the one answering the question, especially on hardware and networking. But this question has me stumped. It's not really in my realm of expertise, I will admit, but I wasn't even sure where to post it.
I have a customer who has a windows 7 PC. She saves tons and tons of files into folders in her DOCUMENTS folder. She states that recently those documents in those folders have been replaced with XML files. I witnessed the folders in question - its hundreds of them, and ALMOST, not completely, BUT ALMOST all of these folders only have 3 files in them and they are XML files and they are very small in size - 1k and 4k.
I will have access to the computer again later today and I will update the exact names of the files (as they are all the same in these sub folders), but it was something about color mapping - basically NOTHING to do with the data that is supposed to be there.
So I have NO idea where these files came from, and I have NO idea where her data went. Of course she doesnt have any type of backup, except for a CLickFree device that she doesnt have cables for.
I will get a better look at what is going on today, but if ANYONE has any suggestions, please let me know.