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Computer is kinda slow, what is the latest set of scans to run?


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6 replies to this topic

#1 Jeremy James

Jeremy James

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Posted 07 October 2013 - 09:44 PM

Hey all:

 

Been kinda slow lately on my HP Pavilion 1440, wunnin Windows XP.

 

I ran the Quick Malwarebytesantimalware last night, and that got rid of about 40 things, and then ran the long Superantispyware overnight, but only got a lot of tracking cookies.

 

What do I need to run to test/check/clean up my machine?

No error messages, but it's just lagging somewhat.

 

Thanks,

 

Jeremy James



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#2 Broni

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Posted 08 October 2013 - 07:16 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Jeremy James

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Posted 08 October 2013 - 08:46 PM

Thanks for the help. 

 

Just for the reference, I ran Malware Bytes Anti Malware a few days ago, and there was nothing, like the Malware Bytes Root.

 

 Results of screen317's Security Check version 0.99.74  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG Anti-Virus Free Edition 2011   
 Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 SUPERAntiSpyware     
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 25  
 Java version out of Date!
 Adobe Flash Player     11.8.800.168  
 Adobe Reader 10.1.7 Adobe Reader out of Date!  
 Mozilla Firefox (24.0)
 Mozilla Thunderbird (3.0.11) Thunderbird out of Date!  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 27% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

-------------------------------------------------------------------------------------------------------------------

Farbar Service Scanner Version: 13-09-2013
Ran by Administrator (administrator) on 08-10-2013 at 19:42:26
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
"HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\\EnableFirewall" registry value does not exist.


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x09000000050000000100000002000000030000000400000056000000080000000600000007000000
IpSec Tag value is correct.

**** End of log ****

 

-----------------------------------------------------------------------------------------------------

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Administrator (administrator) on 08-10-2013 at 19:44:38
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
74.208.10.249 gs.apple.com

127.0.0.1       localhost

========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Disconnected)
Intel® PRO/100 VE Network Connection = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : jeremy

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : Yes

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : hsd1.al.comcast.net.



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . : hsd1.al.comcast.net.

        Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

        Physical Address. . . . . . . . . : 00-17-31-10-4E-E7

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.139

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 75.75.75.75

                                            75.75.76.76

        Lease Obtained. . . . . . . . . . : Tuesday, October 08, 2013 10:06:13 AM

        Lease Expires . . . . . . . . . . : Wednesday, October 09, 2013 10:06:13 AM

Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    google.com
Addresses:  173.194.37.67, 173.194.37.65, 173.194.37.70, 173.194.37.72
      173.194.37.64, 173.194.37.69, 173.194.37.73, 173.194.37.66, 173.194.37.78
      173.194.37.68, 173.194.37.71



Pinging google.com [74.125.139.113] with 32 bytes of data:



Reply from 74.125.139.113: bytes=32 time=20ms TTL=46

Reply from 74.125.139.113: bytes=32 time=21ms TTL=46



Ping statistics for 74.125.139.113:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 20ms, Maximum = 21ms, Average = 20ms

Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    yahoo.com
Addresses:  206.190.36.45, 98.138.253.109, 98.139.183.24



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:



Reply from 98.138.253.109: bytes=32 time=89ms TTL=44

Reply from 98.138.253.109: bytes=32 time=76ms TTL=44



Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 76ms, Maximum = 89ms, Average = 82ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 17 31 10 4e e7 ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1   192.168.1.139      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      169.254.0.0      255.255.0.0    192.168.1.139   192.168.1.139      20
      192.168.1.0    255.255.255.0    192.168.1.139   192.168.1.139      20
    192.168.1.139  255.255.255.255        127.0.0.1       127.0.0.1      20
    192.168.1.255  255.255.255.255    192.168.1.139   192.168.1.139      20
        224.0.0.0        240.0.0.0    192.168.1.139   192.168.1.139      20
  255.255.255.255  255.255.255.255    192.168.1.139   192.168.1.139      1
Default Gateway:       192.168.1.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/07/2013 10:10:05 PM) (Source: Application Error) (User: )
Description: Faulting application icq.exe, version 8.0.6003.0, faulting module icq.exe, version 8.0.6003.0, fault address 0x00604313.
Processing media-specific event for [icq.exe!ws!]

Error: (10/06/2013 09:22:55 PM) (Source: Application Error) (User: )
Description: Faulting application icq.exe, version 8.0.6003.0, faulting module icq.exe, version 8.0.6003.0, fault address 0x00604313.
Processing media-specific event for [icq.exe!ws!]

Error: (09/22/2013 08:07:54 PM) (Source: Application Hang) (User: )
Description: Hanging application wmplayer.exe, version 11.0.5721.5262, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (09/10/2013 08:37:39 AM) (Source: Google Update) (User: JEREMY)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7

Error: (09/10/2013 07:01:27 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (09/10/2013 07:01:24 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (09/10/2013 05:37:37 AM) (Source: Google Update) (User: JEREMY)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7

Error: (09/10/2013 02:38:19 AM) (Source: Google Update) (User: JEREMY)
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd

Error: (09/09/2013 11:38:26 PM) (Source: Google Update) (User: JEREMY)
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd

Error: (09/05/2013 11:38:14 AM) (Source: Google Update) (User: JEREMY)
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd


System errors:
=============
Error: (10/08/2013 08:49:23 AM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to read the local list of name-resolution
servers from the registry.
The data is the error code.

Error: (10/08/2013 05:54:52 AM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to read the local list of name-resolution
servers from the registry.
The data is the error code.

Error: (10/08/2013 01:13:08 AM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to read the local list of name-resolution
servers from the registry.
The data is the error code.

Error: (10/07/2013 10:08:22 PM) (Source: ipnathlp) (User: )
Description: The DHCP allocator has disabled itself on IP address 192.168.1.139,
since the IP address is outside the 192.168.0.0/255.255.255.0 scope
from which addresses are being allocated to DHCP clients.
To enable the DHCP allocator on this IP address,
please change the scope to include the IP address,
or change the IP address to fall within the scope.

Error: (10/07/2013 10:07:52 PM) (Source: Service Control Manager) (User: )
Description: The Computer Backup (MyPC Backup) service failed to start due to the following error:
%%1053

Error: (10/07/2013 10:07:52 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Computer Backup (MyPC Backup) service to connect.

Error: (10/07/2013 07:07:41 PM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to read the local list of name-resolution
servers from the registry.
The data is the error code.

Error: (10/07/2013 00:26:25 PM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to read the local list of name-resolution
servers from the registry.
The data is the error code.

Error: (10/07/2013 09:19:11 AM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to read the local list of name-resolution
servers from the registry.
The data is the error code.

Error: (10/06/2013 09:22:07 PM) (Source: ipnathlp) (User: )
Description: The DNS proxy agent was unable to read the local list of name-resolution
servers from the registry.
The data is the error code.


Microsoft Office Sessions:
=========================
Error: (10/07/2013 10:10:05 PM) (Source: Application Error)(User: )
Description: icq.exe8.0.6003.0icq.exe8.0.6003.000604313

Error: (10/06/2013 09:22:55 PM) (Source: Application Error)(User: )
Description: icq.exe8.0.6003.0icq.exe8.0.6003.000604313

Error: (09/22/2013 08:07:54 PM) (Source: Application Hang)(User: )
Description: wmplayer.exe11.0.5721.5262hungapp0.0.0.000000000

Error: (09/10/2013 08:37:39 AM) (Source: Google Update)(User: JEREMY)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7

Error: (09/10/2013 07:01:27 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (09/10/2013 07:01:24 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (09/10/2013 05:37:37 AM) (Source: Google Update)(User: JEREMY)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7

Error: (09/10/2013 02:38:19 AM) (Source: Google Update)(User: JEREMY)
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd

Error: (09/09/2013 11:38:26 PM) (Source: Google Update)(User: JEREMY)
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd

Error: (09/05/2013 11:38:14 AM) (Source: Google Update)(User: JEREMY)
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd


=========================== Installed Programs ============================

1600 (Version: 47.0.1.000)
1600_Help (Version: 47.1.14.000)
1600Trb (Version: 47.1.14.000)
7-Zip 9.20
Active@ ISO Burner (Version: 2.1.0)
Adobe AIR (Version: 2.0.3.13070)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.175)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Agere Systems PCI-SV92PP Soft Modem
AiO_Scan (Version: 47.0.1.000)
AiOSoftware (Version: 47.0.1.000)
AliSetup 0.1.0.52 (Version: 0.1.0.52)
Amazon Kindle
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ASPCA Reminder by We-Care.com v4.1.22.1 (Version: 4.1.22.1)
Audacity 1.2.6
AVG 2011 (Version: 10.0.1204)
AVG 2011 (Version: 10.0.1435)
AVG SafeGuard toolbar (Version: 17.0.1.12)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 45.4.157.000)
CamStudio OSS Desktop Recorder (Version: 2.6 Beta r294)
CDex - Open Source Digital Audio CD Extractor (Version: 1.70.4.2009)
Coupon Printer for Windows (Version: 5.0.0.1)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations (Version: 45.4.157.000)
Director (Version: 45.4.157.000)
doubleTwist (Version: 2.8.0.5133)
Dropbox (Version: 2.0.22)
EaseUS iRecovery Wizard 1.0.0
Everio MediaBrowser (Version: 1.00.013)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Fax (Version: 47.0.1.000)
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
FileZilla Client 3.3.4.1 (Version: 3.3.4.1)
FlipShare (Version: 5.8.11.0)
Free RAR Extract Frog (Version: 4.70)
FreeMind (Version: 0.8.1)
GIMP 2.6.8
Google AdWords Editor (Version: 9.5.1)
Google Chrome (Version: 30.0.1599.69)
GoToMeeting 5.4.0.1061 (Version: 5.4.0.1061)
HiJackThis (Version: 1.0.0)
Homestead SiteBuilder
HP Image Zone 4.7 (Version: 4.7)
HP Image Zone Express (Version: 1.1.3.40)
HP LaserJet 2200 Uninstaller
HP Product Assistant (Version: 2.0.0.0)
HP PSC & OfficeJet 4.7
HP Software Update (Version: 3.0.2.991)
HPSystemDiagnostics (Version: 1.6.0.0)
ICQ 8.0 (build 6003, for the current user) (Version: 8.0.6003.0)
ImgBurn (Version: 2.5.7.0)
Intel® PRO Network Connections Drivers
iTunes (Version: 11.0.5.5)
iTunes Agent 1.3.4
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Kindle Previewer
Lexmark 7300 Series
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Market Samurai (Version: 0.87.10)
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB2604042)
Microsoft .NET Framework 1.0 Hotfix (KB2656378)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.0 Security Update (KB2698035)
Microsoft .NET Framework 1.0 Security Update (KB2742607)
Microsoft .NET Framework 1.0 Security Update (KB2833951)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft ActiveSync (Version: 4.5.5096.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Software Update for Web Folders  (English) 14 (Version: 14.0.6029.1000)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
Mozilla Thunderbird (3.0.11) (Version: 3.0.11 (en-US))
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyPC Backup  (Version: )
NVIDIA Drivers
OpenOffice.org 3.1 (Version: 3.1.9420)
Palm Desktop by ACCESS (Version: 6.4.0.0)
ProductContext (Version: 47.1.14.000)
QFolder (Version: 1.00.0000)
QuickTime (Version: 7.67.75.0)
Readme (Version: 47.0.1.000)
Realtek High Definition Audio Driver
Scan (Version: 4.5.0.0)
ScannerCopy (Version: 4.5.0.0)
Scribus 1.3.3.14 (Version: 1.3.3.14)
SeaTools for Windows (Version: 1.2.0.5)
Skype Click to Call (Version: 6.12.13601)
Skype™ 6.6 (Version: 6.6.106)
SocketScan Software (Version: 7.6.0.0)
Sprite Backup  (Version: 6.5.5.11)
Star Trek Online
SUPERAntiSpyware (Version: 5.0.1128)
TradeManager 2010 Beta1
TrayApp (Version: 45.4.157.000)
Unload (Version: 4.5.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589370) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760758) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Update for Windows XP (KB978207) (Version: 1)
Update Rollup 2 for Windows XP Media Center Edition 2005
VLC media player 1.0.5 (Version: 1.0.5)
WebEx
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 45.4.157.000)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell™ 1.0 (Version: 2)
Windows Search 4.0 (Version: 04.00.6001.503)
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB2619340
Windows XP Media Center Edition 2005 KB2628259
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3 (Version: 20080414.031525)
WinZip 16.5 (Version: 16.5.10095)
Wondershare Dr.Fone (iPhone 4)(Build 2.0.1.3) (Version: 2.0.1.3)
Xvid Video Codec (Version: 1.3.1)

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: 1394 Net Adapter
Description: 1394 Net Adapter
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: NIC1394
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 85%
Total physical RAM: 2046.41 MB
Available physical RAM: 299.75 MB
Total Pagefile: 3938.82 MB
Available Pagefile: 1667.04 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971.29 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:298.08 GB) (Free:158.62 GB) NTFS

========================= Users: ========================================

User accounts for \\JEREMY

Administrator            ASPNET                   Guest                    
HelpAssistant            SUPPORT_388945a0         


**** End of log ****
 

------------------------------------------------------------------------------

Rkill 2.6.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/08/2013 08:42:29 PM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\WINDOWS\RTHDCPL.EXE (PID: 208) [WD-HEUR]
 * C:\WINDOWS\system32\nvsvc32.exe (PID: 2680) [WD-HEUR]
 * C:\WINDOWS\system32\HPZipm12.exe (PID: 2824) [WD-HEUR]
 * C:\Documents and Settings\Administrator\Desktop\SecurityCheck.exe (PID: 5568) [UP-HEUR]

4 proccesses terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * C:\WINDOWS\System32\drivers\mqac.sys : 91,776 : 06/22/2009 06:48 AM : eee50bf24caeedb515a8f3b22756d3bb [NoSig]
 +-> C:\WINDOWS\$hf_mig$\KB971032\SP2QFE\mqac.sys : 91,776 : 06/22/2009 06:30 AM : 9229e191fe206628be17d1e67a5faed9 [Pos Repl]
 +-> C:\WINDOWS\$NtUninstallKB971032$\mqac.sys : 72,960 : 03/15/2006 07:00 AM : db07b0088cdfd20c2a22e675120ede34 [Pos Repl]
 +-> C:\WINDOWS\ServicePackFiles\i386\mqac.sys : 92,544 : 04/13/2008 01:39 PM : 70c14f5cca5cf73f8a645c73a01d8726 [Pos Repl]
 +-> C:\WINDOWS\system32\dllcache\mqac.sys : 91,776 : 06/22/2009 06:48 AM : eee50bf24caeedb515a8f3b22756d3bb [Pos Repl]

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost
  74.208.10.249 gs.apple.com

Program finished at: 10/08/2013 08:44:03 PM
Execution time: 0 hours(s), 1 minute(s), and 34 seconds(s)
 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,698 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:52 PM

Posted 08 October 2013 - 08:53 PM

Not much so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Jeremy James

Jeremy James
  • Topic Starter

  • Members
  • 306 posts
  • OFFLINE
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  • Local time:10:52 PM

Posted 09 October 2013 - 07:23 AM

I think we found some things.  I didn't have time to run ESET yet, will do that tonight.  We did get some stuff off, though.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.4 (10.06.2013:1)
OS: Microsoft Windows XP x86
Ran by Administrator on Wed 10/09/2013 at  7:15:51.78
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values




~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\mypc backup



~~~ Files

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\Program Files\coupons"
Successfully deleted: [Folder] "C:\Documents and Settings\All Users\start menu\programs\we-care reminder"



~~~ FireFox

Successfully deleted the following from C:\Documents and Settings\Administrator\Application Data\mozilla\firefox\profiles\upep79ll.default\prefs.js

user_pref("browser.startup.homepage", "hxxp://mysearch.avg.com/?cid={697892F4-EBAE-4E46-8E83-A5D990AC420C}&mid=81ca8e82686047d68067d15e77f4a714-ff0ed242275f7e16928ddfc4c3acc10
user_pref("extensions.wecarereminder.merchHash", "{\"AFFILIATES\":{\"1-Sale-A-Day\":{\"name\":\"1 Sale A Day\",\"autordr\":1,\"n\":\"3\",\"td\":1.5},\"1and1Internet\":{\"name\



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Policies\Google\Chrome\extensioninstallforcelist [Blacklisted Policy]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 10/09/2013 at  7:22:30.93
Computer was rebooted
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#6 Jeremy James

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Posted 10 October 2013 - 06:21 AM

C:\Documents and Settings\Administrator\Desktop\emily laptop\Setup.exe    a variant of Win32/Adware.iBryte.C application    cleaned by deleting - quarantined
C:\System Volume Information\_restore{98369A56-AC68-4786-A731-983A13D8ECB9}\RP1184\A0185665.exe    Win32/Adware.RK.AQ application    cleaned by deleting - quarantined
 



#7 Broni

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Posted 10 October 2013 - 04:37 PM

How is computer doing?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader and install one of two free alternatives:

- Foxit PDF Reader from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

- PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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