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Antivirus Security pro cant boot into any safe mode


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3 replies to this topic

#1 Huludrock

Huludrock

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  • Local time:10:35 PM

Posted 07 October 2013 - 01:29 PM

Hey Forum!! I have a lappy here with a special version of this normally easy to remove virus and I need some assistance. Per other forum post instructions, I have scanned with FRST and here is my log:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 03-10-2013
Ran by SYSTEM on MINWINPC on 07-10-2013 11:15:50
Running from F:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [IAAnotif] - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [178712 2007-10-03] (Intel Corporation)
HKLM\...\Run: [hpqSRMon] - [x]
HKLM\...\Run: [HP Health Check Scheduler] - [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
HKLM\...\Run: [Microsoft Default Manager] - C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe [439568 2010-05-10] (Microsoft Corporation)
HKLM\...\Run: [] - [x]
HKLM\...\Run: [QuickTime Task] - C:\Program Files\QuickTime\QTTask.exe [421888 2013-05-01] (Apple Inc.)
HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [152392 2013-09-17] (Apple Inc.)
HKLM\...\Run: [AS2014] - C:\ProgramData\gX3ga333\gX3ga333.exe [550552 2013-10-04] ()
HKLM\...\Winlogon: [Userinit] c:\windows\system32\userinit.exe,c:\program files\soluto\soluto.exe /userinit,C:\ProgramData\gX3ga333\gX3ga333.exe -sm,
HKU\Andreas\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\Andreas\...\Run: [HPADVISOR] - C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [ 2007-10-01] (Hewlett-Packard)
HKU\Andreas\...\Run: [LightScribe Control Panel] - C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe [ 2011-04-16] (Hewlett-Packard Company)
HKU\Andreas\...\Run: [swg] - C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [ 2009-01-16] (Google Inc.)
HKU\Andreas\...\Run: [ehTray.exe] - C:\Windows\ehome\ehTray.exe [ 2008-01-20] (Microsoft Corporation)
HKU\Andreas\...\Run: [WMPNSCFG] - C:\Program Files\Windows Media Player\WMPNSCFG.exe [ 2008-01-20] (Microsoft Corporation)
HKU\Andreas\...\Run: [Skype] - C:\Program Files\Skype\Phone\Skype.exe [ 2013-02-28] (Skype Technologies S.A.)
HKU\Andreas\...\Run: [AS2014] - C:\ProgramData\gX3ga333\gX3ga333.exe [ 2013-10-04] ()
HKU\Default\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\Default\...\Run: [HPADVISOR] - C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [ 2007-10-01] (Hewlett-Packard)
HKU\Default User\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\Default User\...\Run: [HPADVISOR] - C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [ 2007-10-01] (Hewlett-Packard)
HKU\Melissa\...\Run: [MobileDocuments] - C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
HKU\Melissa\...\Run: [ApplePhotoStreams] - C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [ 2013-04-05] (Apple Inc.)
HKU\Melissa\...\Run: [Google Update] - [x]
HKU\Melissa\...\Run: [AS2014] - C:\ProgramData\gX3ga333\gX3ga333.exe [ 2013-10-04] ()
HKU\Melissa\...\Run: [msdtHost] - rundll32 "C:\Users\Melissa\AppData\Local\Temp\dianader.dll",CreateProcessNotify <===== ATTENTION
 
========================== Services (Whitelisted) =================
 
S3 Akamai; c:\program files\common files\akamai/netsession_win_8fa3539.dll [4569856 2013-09-16] (Akamai Technologies, Inc.)
S3 Com4Qlb; C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe [110592 2007-03-05] (Hewlett-Packard Development Company, L.P.)
S3 GamesAppIntegrationService; C:\Program Files\WildTangent Games\App\GamesAppIntegrationService.exe [240736 2013-09-05] (WildTangent)
S3 gupdate1c9f607b7c15d64; C:\Program Files\Google\Update\GoogleUpdate.exe [133104 2009-06-25] (Google Inc.)
S2 HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [65536 2007-09-19] (Hewlett-Packard)
S2 lxdvCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdvserv.exe [98984 2008-07-24] (Lexmark International, Inc.)
S3 lxdv_device; C:\Windows\system32\lxdvcoms.exe [594600 2008-07-24] ( )
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\2.1.121\McCHSvc.exe [227232 2010-09-02] (McAfee, Inc.)
S2 N360; C:\Program Files\Norton 360\Engine\6.4.1.14\diMaster.dll [309688 2012-04-12] (Symantec Corporation)
S3 RichVideo; C:\Program Files\CyberLink\Shared Files\RichVideo.exe [272024 2007-01-09] ()
S3 Skype C2C Service; C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [3291008 2013-08-14] (Skype Technologies S.A.)
S2 SolutoLauncherService; C:\Program Files\Soluto\SolutoLauncherService.exe [166976 2013-05-07] (Soluto)
S3 SolutoRemoteService; C:\Program Files\Soluto\SolutoRemoteService.exe [1395712 2013-05-07] (GlavSoft LLC.)
S2 SolutoService; C:\Program Files\Soluto\SolutoService.exe [727616 2013-05-07] (Soluto)
S2 *etadpug; "C:\Program Files\Google\Desktop\Install\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\   \...\???\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\GoogleUpdate.exe" < <==== ATTENTION (ZeroAccess)
 
==================== Drivers (Whitelisted) ====================
 
S1 BHDrvx86; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130502.001\BHDrvx86.sys [1000024 2013-04-12] (Symantec Corporation)
S1 ccSet_N360; C:\Windows\system32\drivers\N360\0604010.00E\ccSetx86.sys [132768 2012-06-06] (Symantec Corporation)
S0 CLFS; C:\Windows\System32\CLFS.sys [245736 2009-04-10] (Microsoft Corporation)
S1 eeCtrl; C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [376480 2012-08-09] (Symantec Corporation)
S3 EraserUtilRebootDrv; C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [106656 2012-08-09] (Symantec Corporation)
S3 HdAudAddService; C:\Windows\System32\drivers\CHDART.sys [176640 2007-10-11] (Conexant Systems Inc.)
S1 IDSVix86; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130531.001\IDSvix86.sys [386720 2013-05-30] (Symantec Corporation)
S3 MREMP50; C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS [21248 2010-05-04] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MRESP50; C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS [20096 2010-05-04] (Printing Communications Assoc., Inc. (PCAUSA))
S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\VirusDefs\20130531.024\NAVENG.SYS [93272 2013-05-30] (Symantec Corporation)
S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\VirusDefs\20130531.024\NAVEX15.SYS [1611992 2013-05-30] (Symantec Corporation)
S1 NEOFLTR_717_20581; C:\Windows\system32\Drivers\NEOFLTR_717_20581.SYS [85064 2012-03-12] (Juniper Networks)
S0 Soluto; C:\Windows\System32\Drivers\Soluto.sys [51144 2013-05-07] (Soluto LTD.)
S3 SRTSP; C:\Windows\System32\Drivers\N360\0604010.00E\SRTSP.SYS [574112 2012-07-05] (Symantec Corporation)
S1 SRTSPX; C:\Windows\system32\drivers\N360\0604010.00E\SRTSPX.SYS [32928 2012-07-05] (Symantec Corporation)
S0 SymDS; C:\Windows\System32\drivers\N360\0604010.00E\SYMDS.SYS [340088 2012-03-28] (Symantec Corporation)
S0 SymEFA; C:\Windows\System32\drivers\N360\0604010.00E\SYMEFA.SYS [924320 2012-05-21] (Symantec Corporation)
S3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT.SYS [141944 2012-06-12] (Symantec Corporation)
S1 SymIRON; C:\Windows\system32\drivers\N360\0604010.00E\Ironx86.SYS [149624 2012-03-28] (Symantec Corporation)
S1 SYMTDIv; C:\Windows\System32\Drivers\N360\0604010.00E\SYMTDIV.SYS [345208 2012-03-28] (Symantec Corporation)
S1 eabfiltr; 
S3 IpInIp; system32\DRIVERS\ipinip.sys [x]
S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [x]
S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [x]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2013-10-07 11:15 - 2013-10-07 11:15 - 00000000 ____D C:\FRST
2013-10-07 10:09 - 2013-10-07 10:12 - 00000795 _____ C:\Windows\setupact.log
2013-10-07 10:09 - 2013-10-07 10:09 - 00000000 _____ C:\Windows\setuperr.log
2013-10-07 09:39 - 2013-10-07 09:39 - 00001614 _____ C:\Users\Andreas\Desktop\Antivirus Security Pro.lnk
2013-10-07 09:39 - 2013-10-07 09:39 - 00000118 _____ C:\Users\Andreas\Desktop\Antivirus Security Pro support.url
2013-10-07 09:30 - 2013-10-07 09:53 - 00017306 _____ C:\Users\Melissa\Desktop\Rkill.txt
2013-10-07 09:29 - 2013-10-07 09:29 - 00000293 _____ C:\Users\Melissa\Desktop\iExplore - Shortcut.lnk
2013-10-07 09:29 - 2013-10-07 09:29 - 00000000 __RSH C:\MSDOS.SYS
2013-10-07 09:29 - 2013-10-07 09:29 - 00000000 __RSH C:\IO.SYS
2013-10-07 09:29 - 2013-10-07 09:27 - 01898112 _____ (Bleeping Computer, LLC) C:\Users\Melissa\Desktop\iExplore.exe
2013-10-07 09:19 - 2013-04-16 00:47 - 05054270 ____R (Swearware) C:\Users\Melissa\Desktop\ComboFix.exe
2013-10-07 09:19 - 2012-10-03 07:54 - 10524080 _____ (Malwarebytes Corporation                                    ) C:\Users\Melissa\Desktop\mbam-setup-1.65.0.1400.exe
2013-10-07 09:13 - 2013-10-07 09:13 - 00000000 ____D C:\Users\Melissa\Desktop\EmsisoftEmergencyKit
2013-10-07 09:06 - 2013-10-07 09:06 - 00000000 __SHD C:\found.001
2013-10-05 07:16 - 2013-10-07 09:46 - 00001614 _____ C:\Users\Melissa\Desktop\Antivirus Security Pro.lnk
2013-10-05 07:16 - 2013-10-07 09:46 - 00000118 _____ C:\Users\Melissa\Desktop\Antivirus Security Pro support.url
2013-10-04 21:41 - 2013-10-04 21:41 - 00000000 __SHD C:\Windows\System32\%APPDATA%
2013-10-04 21:37 - 2013-10-07 09:10 - 00000000 ____D C:\ProgramData\gX3ga333
2013-09-24 18:23 - 2013-09-24 18:23 - 00001624 _____ C:\Users\Public\Desktop\iTunes.lnk
2013-09-24 18:23 - 2013-09-24 18:23 - 00001624 _____ C:\ProgramData\Desktop\iTunes.lnk
2013-09-24 18:20 - 2013-09-24 18:23 - 00000000 ____D C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-09-24 18:20 - 2013-09-24 18:23 - 00000000 ____D C:\Program Files\iTunes
2013-09-24 18:20 - 2013-09-24 18:20 - 00000000 ____D C:\Program Files\iPod
2013-09-24 17:47 - 2013-09-24 17:47 - 00001686 _____ C:\Users\Public\Desktop\QuickTime Player.lnk
2013-09-24 17:47 - 2013-09-24 17:47 - 00001686 _____ C:\ProgramData\Desktop\QuickTime Player.lnk
2013-09-24 17:47 - 2013-09-24 17:47 - 00000000 ____D C:\Program Files\QuickTime
2013-09-16 02:42 - 2013-07-31 02:30 - 12335104 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-09-16 02:42 - 2013-07-31 02:05 - 09738752 _____ (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-09-16 02:42 - 2013-07-31 02:00 - 01800704 _____ (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-09-16 02:42 - 2013-07-31 01:53 - 01104896 _____ (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-09-16 02:42 - 2013-07-31 01:52 - 01427968 _____ (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2013-09-16 02:42 - 2013-07-31 01:52 - 01129472 _____ (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-09-16 02:42 - 2013-07-31 01:51 - 00231936 _____ (Microsoft Corporation) C:\Windows\System32\url.dll
2013-09-16 02:42 - 2013-07-31 01:49 - 00065024 _____ (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-09-16 02:42 - 2013-07-31 01:48 - 00717824 _____ (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-09-16 02:42 - 2013-07-31 01:48 - 00420864 _____ (Microsoft Corporation) C:\Windows\System32\vbscript.dll
2013-09-16 02:42 - 2013-07-31 01:48 - 00142848 _____ (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2013-09-16 02:42 - 2013-07-31 01:47 - 00607744 _____ (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-09-16 02:42 - 2013-07-31 01:46 - 01796096 _____ (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-09-16 02:42 - 2013-07-31 01:45 - 02382848 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-09-16 02:42 - 2013-07-31 01:45 - 00073216 _____ (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2013-09-16 02:42 - 2013-07-31 01:42 - 00176640 _____ (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-09-16 02:13 - 2013-06-15 05:22 - 00015872 _____ (Microsoft Corporation) C:\Windows\System32\icaapi.dll
2013-09-16 02:13 - 2013-06-15 03:23 - 00024064 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\tssecsrv.sys
2013-09-16 02:12 - 2013-07-17 11:41 - 00002048 _____ (Microsoft Corporation) C:\Windows\System32\tzres.dll
2013-09-16 02:12 - 2013-07-04 20:53 - 00905664 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\tcpip.sys
2013-09-16 02:11 - 2013-08-01 20:09 - 01548288 _____ (Microsoft Corporation) C:\Windows\System32\WMVDECOD.DLL
2013-09-16 02:11 - 2013-07-10 01:47 - 00783360 _____ (Microsoft Corporation) C:\Windows\System32\rpcrt4.dll
2013-09-16 02:11 - 2013-05-01 20:04 - 00443904 _____ (Microsoft Corporation) C:\Windows\System32\win32spl.dll
2013-09-16 02:11 - 2013-05-01 20:03 - 00037376 _____ (Microsoft Corporation) C:\Windows\System32\printcom.dll
2013-09-16 02:10 - 2013-04-23 20:00 - 00041984 _____ (Microsoft Corporation) C:\Windows\System32\certenc.dll
2013-09-16 02:10 - 2013-04-23 17:46 - 00812544 _____ (Microsoft Corporation) C:\Windows\System32\certutil.exe
2013-09-16 02:09 - 2013-07-15 20:35 - 00615936 _____ (Microsoft Corporation) C:\Windows\System32\themeui.dll
2013-09-16 02:09 - 2013-07-09 04:10 - 01205168 _____ (Microsoft Corporation) C:\Windows\System32\ntdll.dll
2013-09-16 02:09 - 2013-07-07 20:55 - 03603904 _____ (Microsoft Corporation) C:\Windows\System32\ntkrnlpa.exe
2013-09-16 02:09 - 2013-07-07 20:55 - 03551680 _____ (Microsoft Corporation) C:\Windows\System32\ntoskrnl.exe
2013-09-16 02:09 - 2013-05-31 20:06 - 00505344 _____ (Microsoft Corporation) C:\Windows\System32\qedit.dll
2013-09-16 02:09 - 2013-04-17 03:28 - 01029120 _____ (Microsoft Corporation) C:\Windows\System32\d3d10.dll
2013-09-16 02:09 - 2013-04-17 03:28 - 00219648 _____ (Microsoft Corporation) C:\Windows\System32\d3d10_1core.dll
2013-09-16 02:09 - 2013-04-17 03:28 - 00189952 _____ (Microsoft Corporation) C:\Windows\System32\d3d10core.dll
2013-09-16 02:09 - 2013-04-17 03:28 - 00160768 _____ (Microsoft Corporation) C:\Windows\System32\d3d10_1.dll
2013-09-16 02:09 - 2013-04-17 02:34 - 01172480 _____ (Microsoft Corporation) C:\Windows\System32\d3d10warp.dll
2013-09-16 02:09 - 2013-04-17 02:33 - 00486400 _____ (Microsoft Corporation) C:\Windows\System32\d3d10level9.dll
2013-09-16 02:09 - 2013-04-17 02:14 - 00683008 _____ (Microsoft Corporation) C:\Windows\System32\d2d1.dll
2013-09-16 02:09 - 2013-04-17 02:10 - 01069056 _____ (Microsoft Corporation) C:\Windows\System32\DWrite.dll
2013-09-16 02:09 - 2013-04-17 02:10 - 00798208 _____ (Microsoft Corporation) C:\Windows\System32\FntCache.dll
2013-09-16 02:08 - 2013-08-07 17:45 - 02049536 _____ (Microsoft Corporation) C:\Windows\System32\win32k.sys
2013-09-16 02:08 - 2013-04-17 04:30 - 00024576 _____ (Microsoft Corporation) C:\Windows\System32\cryptdlg.dll
2013-09-16 02:07 - 2013-07-07 20:20 - 00172544 _____ (Microsoft Corporation) C:\Windows\System32\wintrust.dll
2013-09-16 02:07 - 2013-07-07 20:16 - 00992768 _____ (Microsoft Corporation) C:\Windows\System32\crypt32.dll
2013-09-16 02:07 - 2013-07-07 20:16 - 00133120 _____ (Microsoft Corporation) C:\Windows\System32\cryptsvc.dll
2013-09-16 02:07 - 2013-07-07 20:16 - 00098304 _____ (Microsoft Corporation) C:\Windows\System32\cryptnet.dll
2013-09-16 02:02 - 2013-09-16 02:19 - 00000000 ____D C:\Windows\System32\MRT
 
==================== One Month Modified Files and Folders =======
 
2013-10-07 11:15 - 2013-10-07 11:15 - 00000000 ____D C:\FRST
2013-10-07 10:12 - 2013-10-07 10:09 - 00000795 _____ C:\Windows\setupact.log
2013-10-07 10:09 - 2013-10-07 10:09 - 00000000 _____ C:\Windows\setuperr.log
2013-10-07 10:09 - 2006-11-02 04:47 - 00003216 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2013-10-07 10:09 - 2006-11-02 04:47 - 00003216 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2013-10-07 09:53 - 2013-10-07 09:30 - 00017306 _____ C:\Users\Melissa\Desktop\Rkill.txt
2013-10-07 09:46 - 2013-10-05 07:16 - 00001614 _____ C:\Users\Melissa\Desktop\Antivirus Security Pro.lnk
2013-10-07 09:46 - 2013-10-05 07:16 - 00000118 _____ C:\Users\Melissa\Desktop\Antivirus Security Pro support.url
2013-10-07 09:39 - 2013-10-07 09:39 - 00001614 _____ C:\Users\Andreas\Desktop\Antivirus Security Pro.lnk
2013-10-07 09:39 - 2013-10-07 09:39 - 00000118 _____ C:\Users\Andreas\Desktop\Antivirus Security Pro support.url
2013-10-07 09:29 - 2013-10-07 09:29 - 00000293 _____ C:\Users\Melissa\Desktop\iExplore - Shortcut.lnk
2013-10-07 09:29 - 2013-10-07 09:29 - 00000000 __RSH C:\MSDOS.SYS
2013-10-07 09:29 - 2013-10-07 09:29 - 00000000 __RSH C:\IO.SYS
2013-10-07 09:27 - 2013-10-07 09:29 - 01898112 _____ (Bleeping Computer, LLC) C:\Users\Melissa\Desktop\iExplore.exe
2013-10-07 09:15 - 2006-11-02 02:33 - 00720804 _____ C:\Windows\System32\PerfStringBackup.INI
2013-10-07 09:13 - 2013-10-07 09:13 - 00000000 ____D C:\Users\Melissa\Desktop\EmsisoftEmergencyKit
2013-10-07 09:10 - 2013-10-04 21:37 - 00000000 ____D C:\ProgramData\gX3ga333
2013-10-07 09:06 - 2013-10-07 09:06 - 00000000 __SHD C:\found.001
2013-10-05 07:15 - 2008-07-25 17:37 - 00000000 ____D C:\ProgramData\ATTToolbar
2013-10-04 21:41 - 2013-10-04 21:41 - 00000000 __SHD C:\Windows\System32\%APPDATA%
2013-10-04 21:38 - 2012-08-16 07:39 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2013-10-04 21:38 - 2011-05-19 22:20 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2013-10-04 21:37 - 2008-07-07 20:45 - 00000000 ____D C:\Users\Melissa\Local Settings\Application Data\Google
2013-10-04 21:37 - 2008-07-07 20:45 - 00000000 ____D C:\Users\Melissa\AppData\Local\Google
2013-10-04 21:37 - 2008-06-29 07:22 - 00000000 ____D C:\Program Files\Google
2013-09-24 18:41 - 2009-06-25 18:43 - 00001931 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-09-24 18:41 - 2009-06-25 18:43 - 00001931 _____ C:\ProgramData\Desktop\Google Chrome.lnk
2013-09-24 18:23 - 2013-09-24 18:23 - 00001624 _____ C:\Users\Public\Desktop\iTunes.lnk
2013-09-24 18:23 - 2013-09-24 18:23 - 00001624 _____ C:\ProgramData\Desktop\iTunes.lnk
2013-09-24 18:23 - 2013-09-24 18:20 - 00000000 ____D C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-09-24 18:23 - 2013-09-24 18:20 - 00000000 ____D C:\Program Files\iTunes
2013-09-24 18:20 - 2013-09-24 18:20 - 00000000 ____D C:\Program Files\iPod
2013-09-24 18:20 - 2011-03-20 08:39 - 00000000 ____D C:\Program Files\Common Files\Apple
2013-09-24 18:11 - 2008-06-18 20:47 - 00000000 ____D C:\users\Melissa
2013-09-24 17:56 - 2003-07-17 11:23 - 00000634 _____ C:\Users\Melissa\Local Settings\Application Data\ScreenSaver.ini
2013-09-24 17:56 - 2003-07-17 11:23 - 00000634 _____ C:\Users\Melissa\AppData\Local\ScreenSaver.ini
2013-09-24 17:47 - 2013-09-24 17:47 - 00001686 _____ C:\Users\Public\Desktop\QuickTime Player.lnk
2013-09-24 17:47 - 2013-09-24 17:47 - 00001686 _____ C:\ProgramData\Desktop\QuickTime Player.lnk
2013-09-24 17:47 - 2013-09-24 17:47 - 00000000 ____D C:\Program Files\QuickTime
2013-09-22 12:45 - 2010-08-29 21:32 - 00000000 ____D C:\Program Files\Common Files\Akamai
2013-09-22 12:44 - 2010-12-09 18:40 - 00000000 ____D C:\Program Files\WildTangent Games
2013-09-17 02:55 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\rescache
2013-09-17 02:55 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\Microsoft.NET
2013-09-17 02:36 - 2006-11-02 04:47 - 00396624 _____ C:\Windows\System32\FNTCACHE.DAT
2013-09-17 02:33 - 2006-11-02 04:37 - 00000000 ____D C:\Windows\System32\XPSViewer
2013-09-17 02:33 - 2006-11-02 04:37 - 00000000 ____D C:\Program Files\Windows Journal
2013-09-17 02:19 - 2008-02-22 08:45 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-09-16 03:02 - 2011-01-27 20:01 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2013-09-16 02:19 - 2013-09-16 02:02 - 00000000 ____D C:\Windows\System32\MRT
2013-09-16 02:01 - 2011-11-10 03:02 - 00000000 ____D C:\Users\Melissa\Local Settings\Application Data\Akamai
2013-09-16 02:01 - 2011-11-10 03:02 - 00000000 ____D C:\Users\Melissa\AppData\Local\Akamai
2013-09-15 10:44 - 2013-03-26 18:13 - 00000000 ____D C:\Users\Melissa\Desktop\Newell
2013-09-15 10:20 - 2009-08-07 21:23 - 00000000 ___RD C:\Program Files\Skype
2013-09-15 10:19 - 2010-04-28 18:44 - 00000000 ____D C:\ProgramData\Norton
 
Files to move or delete:
====================
ZeroAccess:
C:\Users\Melissa\AppData\Local\Google\Desktop\Install
ZeroAccess:
C:\Program Files\Google\Desktop\Install
 
 
Some content of TEMP:
====================
C:\Users\Melissa\AppData\Local\Temp\dianader.dll
 
 
==================== Known DLLs (Whitelisted) ============
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
C:\Program Files\Windows Defender\mpsvc.dll => ATTENTION: ZeroAccess. Use DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
 
==================== EXE ASSOCIATION =====================
 
HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK
 
==================== Restore Points  =========================
 
9
Restore point made on: 2013-05-31 01:56:54
Restore point made on: 2013-06-01 15:31:28
Restore point made on: 2013-09-15 10:19:51
Restore point made on: 2013-09-16 02:01:50
Restore point made on: 2013-09-16 02:19:26
Restore point made on: 2013-09-17 02:01:00
Restore point made on: 2013-09-17 02:01:44
Restore point made on: 2013-09-24 18:11:12
Restore point made on: 2013-09-24 19:02:33
 
==================== Memory info =========================== 
 
Percentage of memory in use: 17%
Total physical RAM: 3061.4 MB
Available physical RAM: 2521.59 MB
Total Pagefile: 2781.28 MB
Available Pagefile: 2596.96 MB
Total Virtual: 2047.88 MB
Available Virtual: 1959.43 MB
 
==================== Drives ================================
 
Drive c: () (Fixed) (Total:137.55 GB) (Free:27.63 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive d: (PRESARIO_RP) (Fixed) (Total:11.5 GB) (Free:2.01 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive f: (BLUE) (Removable) (Total:3.73 GB) (Free:3.72 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 149 GB) (Disk ID: FD02FD02)
Partition 1: (Active) - (Size=138 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=11 GB) - (Type=07 NTFS)
 
========================================================
Disk: 1 (Size: 4 GB) (Disk ID: 00000000)
Partition 1: (Active) - (Size=4 GB) - (Type=0B)
 
 
LastRegBack: 2013-10-07 09:51
 
==================== End Of Log ============================
 
 
Thanks in advance!!


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#2 gringo_pr

gringo_pr

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Posted 07 October 2013 - 02:49 PM


Hello Huludrock

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

 
HKLM\...\Run: [AS2014] - C:\ProgramData\gX3ga333\gX3ga333.exe [550552 2013-10-04] ()
HKU\Andreas\...\Run: [AS2014] - C:\ProgramData\gX3ga333\gX3ga333.exe [ 2013-10-04] ()
HKU\Melissa\...\Run: [Google Update] - [x]
HKU\Melissa\...\Run: [AS2014] - C:\ProgramData\gX3ga333\gX3ga333.exe [ 2013-10-04] ()
HKU\Melissa\...\Run: [msdtHost] - rundll32 "C:\Users\Melissa\AppData\Local\Temp\dianader.dll",CreateProcessNotify <===== ATTENTION
2013-10-07 09:39 - 2013-10-07 09:39 - 00001614 _____ C:\Users\Andreas\Desktop\Antivirus Security Pro.lnk
2013-10-07 09:39 - 2013-10-07 09:39 - 00000118 _____ C:\Users\Andreas\Desktop\Antivirus Security Pro support.url
2013-10-05 07:16 - 2013-10-07 09:46 - 00001614 _____ C:\Users\Melissa\Desktop\Antivirus Security Pro.lnk
2013-10-05 07:16 - 2013-10-07 09:46 - 00000118 _____ C:\Users\Melissa\Desktop\Antivirus Security Pro support.url
2013-10-04 21:37 - 2013-10-07 09:10 - 00000000 ____D C:\ProgramData\gX3ga333
C:\Users\Melissa\AppData\Local\Google\Desktop\Install
S2 *etadpug; "C:\Program Files\Google\Desktop\Install\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\   \...\???\{ff24043d-55f8-5ce9-a20a-8337d9b4b888}\GoogleUpdate.exe" < <==== ATTENTION (ZeroAccess)
C:\Program Files\Google\Desktop\Install
C:\Users\Melissa\AppData\Local\Temp\dianader.dll
C:\ProgramData\gX3ga333
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

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Posted 11 October 2013 - 02:57 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 October 2013 - 09:11 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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