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Help needed please

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2 replies to this topic

#1 MAD_22


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Posted 07 October 2013 - 12:45 PM

Dear friends:


I would greatly appreciate some assistance from a bleeping computors team member.  As of late, my computer has been lagging compared to its usual experience.


I look forward to and am grateful for you help!



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#2 Greg62702


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Posted 07 October 2013 - 02:46 PM

Need to fill in the blanks.  No one anyone can assist you, unless you put more description in to what is actually happening with your computer.  That means posting info if it is lag from your Internet connection, or what programs are lagging, that you feel that the system is slowing down, because of that.


How much hard drive space is left, how much installed RAM, what is your max Internet speed through your ISP, etc.  Post results from Speccy, and a speedtest for your Internet connection.

#3 MAD_22

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Posted 07 October 2013 - 03:05 PM

Dear Greg62702 thank you for your reply.


Windows 8

Processor: Intel i7-3630QM CPU @ 2.40 Gz

RAM: 8 GB (7.89 usable)

System: 64 bit OS, s64 based processor

Drive space free 272GB of 667GB


It has been a week since I noticed a significant drop in performance when running my regular work (office, outlook, internet...).


Here are the Speccy results:


Operating System
Windows 8 64-bit
Intel Core i7 3630QM @ 2.40GHz 52 °C
Ivy Bridge 22nm Technology
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Hewlett-Packard 181B (U3E1) 50 °C
Generic PnP Monitor (1366x768@60Hz)
DELL ST2320L (1920x1080@59Hz)
Intel HD Graphics 4000 (HP)
2047MB NVIDIA GeForce GT 630M (HP) 38 °C
Hard Drives
699GB Hitachi (SATA) 43 °C
Optical Drives
IDT High Definition Audio CODEC
Operating System
Windows 8 64-bit
Computer type: Notebook
Installation Date: 2012-11-28 8:24:46 AM
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Firewall Enabled
Windows Update
AutoUpdate Download Automatically and Install at Set Scheduled time
Schedule Frequency Every Day
Schedule Time
Windows Defender
Windows Defender Disabled
avast! Antivirus
Antivirus Enabled
Company Name AVAST Software
Product Version 8.0.1497.0
Virus Signature Database Up to date
Windows Defender
Antivirus Disabled
Virus Signature Database Up to date
.NET Frameworks installed
v4.5 Full
v4.5 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 10.0.9200.16688
Version 3.0
Java Runtime Environment
Path c:\users\mark\appdata\local\temp\tmpjex01\jvm\bin\java.exe
Version 6.0
Update 20
Build 02
Java Runtime Environment
Path C:\Program Files (x86)\Java\jre7\bin\java.exe
Version 7.0
Update 25
Build 16
Intel Core i7 3630QM
Cores 4
Threads 8
Name Intel Core i7 3630QM
Code Name Ivy Bridge
Package Socket 988B rPGA
Technology 22nm
Specification Intel Core i7-3630QM CPU @ 2.40GHz
Family 6
Extended Family 6
Model A
Extended Model 3A
Stepping 9
Revision E1/L1
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX, AES, AVX
Virtualization Supported, Disabled
Hyperthreading Supported, Enabled
Bus Speed 99.8 MHz
Stock Core Speed 2400 MHz
Stock Bus Speed 100 MHz
Average Temperature 43 °C
L1 Data Cache Size 4 x 32 KBytes
L1 Instructions Cache Size 4 x 32 KBytes
L2 Unified Cache Size 4 x 256 KBytes
L3 Unified Cache Size 6144 KBytes
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Type DDR3
Size 8192 MBytes
Channels # Dual
DRAM Frequency 798.9 MHz
CAS# Latency (CL) 11 clocks
RAS# to CAS# Delay (tRCD) 11 clocks
RAS# Precharge (tRP) 11 clocks
Cycle Time (tRAS) 28 clocks
Command Rate (CR) 1T
Physical Memory
Memory Usage 43 %
Total Physical 7.89 GB
Available Physical 4.44 GB
Total Virtual 9.08 GB
Available Virtual 5.37 GB
Number Of SPD Modules 2
Slot #1
Slot #2

Internet Speed test:


Ping: 9ms

Download speed: 10.52 Mbps

Upload speed: 1.66 Mbps



Thank you for you help!!!  What do you advise.



Edited by MAD_22, 07 October 2013 - 03:07 PM.

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