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Google\Desktop\install folder Virus issue


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8 replies to this topic

#1 satheeshkamal

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Posted 07 October 2013 - 10:25 AM

Hi,

 

I am getting Security Alert message for almost every 5 minutes in my Avira Antivirus ...

The virus is in Google\Desktop\install folder. I tried to delete it (even in safe mode) i never succeeded....

 

Could you please help?

 

Here is the log from Antivirus software...

 

Avira Free Antivirus
Report file date: 07 October 2013  20:49

The program is running as an unrestricted full version.
Online services are available.

Licensee        : Avira Free Antivirus
Serial number   : 0000149996-ADJIE-0000001
Platform        : Windows Vista ™ Home Premium
Windows version : (Service Pack 2)  [6.0.6002]
Boot mode       : Normally booted
Username        : SYSTEM
Computer name   : SATHEESH-PC

Version information:
BUILD.DAT       : 13.0.0.4052    55009 Bytes  29/08/2013 18:03:00
AVSCAN.EXE      : 13.6.20.2100   639032 Bytes  06/09/2013 04:17:08
AVSCANRC.DLL    : 13.6.20.2174    52280 Bytes  06/09/2013 04:17:09
LUKE.DLL        : 13.6.20.2174    65080 Bytes  06/09/2013 04:20:40
AVSCPLR.DLL     : 13.6.20.2174    92216 Bytes  06/09/2013 04:17:10
AVREG.DLL       : 13.6.20.2174   250424 Bytes  06/09/2013 04:17:02
avlode.dll      : 13.6.20.2174   497720 Bytes  06/09/2013 04:16:53
avlode.rdf      : 13.0.1.42      26846 Bytes  31/08/2013 03:13:13
VBASE000.VDF    : 7.11.70.0   66736640 Bytes  04/04/2013 09:28:17
VBASE001.VDF    : 7.11.74.226  2201600 Bytes  30/04/2013 05:06:51
VBASE002.VDF    : 7.11.80.60   2751488 Bytes  28/05/2013 04:09:44
VBASE003.VDF    : 7.11.85.214  2162688 Bytes  21/06/2013 02:55:08
VBASE004.VDF    : 7.11.91.176  3903488 Bytes  23/07/2013 17:24:53
VBASE005.VDF    : 7.11.98.186  6822912 Bytes  29/08/2013 03:12:32
VBASE006.VDF    : 7.11.103.230  2293248 Bytes  24/09/2013 07:44:38
VBASE007.VDF    : 7.11.103.231     2048 Bytes  24/09/2013 07:44:38
VBASE008.VDF    : 7.11.103.232     2048 Bytes  24/09/2013 07:44:38
VBASE009.VDF    : 7.11.103.233     2048 Bytes  24/09/2013 07:44:39
VBASE010.VDF    : 7.11.103.234     2048 Bytes  24/09/2013 07:44:39
VBASE011.VDF    : 7.11.103.235     2048 Bytes  24/09/2013 07:44:39
VBASE012.VDF    : 7.11.103.236     2048 Bytes  24/09/2013 07:44:40
VBASE013.VDF    : 7.11.103.237     2048 Bytes  24/09/2013 07:44:40
VBASE014.VDF    : 7.11.104.123   282112 Bytes  26/09/2013 07:44:41
VBASE015.VDF    : 7.11.104.237   359424 Bytes  28/09/2013 07:44:43
VBASE016.VDF    : 7.11.105.103   195072 Bytes  02/10/2013 05:34:27
VBASE017.VDF    : 7.11.105.104     2048 Bytes  02/10/2013 05:34:27
VBASE018.VDF    : 7.11.105.105     2048 Bytes  02/10/2013 05:34:28
VBASE019.VDF    : 7.11.105.106     2048 Bytes  02/10/2013 05:34:29
VBASE020.VDF    : 7.11.105.107     2048 Bytes  02/10/2013 05:34:29
VBASE021.VDF    : 7.11.105.108     2048 Bytes  02/10/2013 05:34:29
VBASE022.VDF    : 7.11.105.109     2048 Bytes  02/10/2013 05:34:30
VBASE023.VDF    : 7.11.105.110     2048 Bytes  02/10/2013 05:34:30
VBASE024.VDF    : 7.11.105.111     2048 Bytes  02/10/2013 05:34:30
VBASE025.VDF    : 7.11.105.112     2048 Bytes  02/10/2013 05:34:31
VBASE026.VDF    : 7.11.105.113     2048 Bytes  02/10/2013 05:34:31
VBASE027.VDF    : 7.11.105.114     2048 Bytes  02/10/2013 05:34:32
VBASE028.VDF    : 7.11.105.115     2048 Bytes  02/10/2013 05:34:32
VBASE029.VDF    : 7.11.105.116     2048 Bytes  02/10/2013 05:34:32
VBASE030.VDF    : 7.11.105.117     2048 Bytes  02/10/2013 05:34:33
VBASE031.VDF    : 7.11.105.228   541696 Bytes  05/10/2013 05:34:36
Engine version  : 8.2.12.126
AEVDF.DLL       : 8.1.3.4       102774 Bytes  13/06/2013 13:11:20
AESCRIPT.DLL    : 8.1.4.154     512382 Bytes  06/10/2013 05:34:55
AESCN.DLL       : 8.1.10.4      131446 Bytes  27/03/2013 05:13:24
AESBX.DLL       : 8.2.16.26    1245560 Bytes  31/08/2013 03:13:10
AERDL.DLL       : 8.2.0.128     688504 Bytes  13/06/2013 13:11:18
AEPACK.DLL      : 8.3.2.30      749945 Bytes  06/10/2013 05:34:54
AEOFFICE.DLL    : 8.1.2.76      205181 Bytes  21/08/2013 06:29:03
AEHEUR.DLL      : 8.1.4.676    6201722 Bytes  06/10/2013 05:34:51
AEHELP.DLL      : 8.1.27.6      266617 Bytes  31/08/2013 03:12:48
AEGEN.DLL       : 8.1.7.14      446839 Bytes  07/09/2013 12:16:14
AEEXP.DLL       : 8.4.1.62      328055 Bytes  29/09/2013 07:45:05
AEEMU.DLL       : 8.1.3.2       393587 Bytes  12/07/2012 16:35:13
AECORE.DLL      : 8.1.32.0      201081 Bytes  31/08/2013 03:12:47
AEBB.DLL        : 8.1.1.4        53619 Bytes  09/11/2012 17:19:37
AVWINLL.DLL     : 13.6.20.2174    23608 Bytes  06/09/2013 04:15:38
AVPREF.DLL      : 13.6.20.2174    48184 Bytes  06/09/2013 04:17:00
AVREP.DLL       : 13.6.20.2174   175672 Bytes  06/09/2013 04:17:03
AVARKT.DLL      : 13.6.20.2174   258104 Bytes  06/09/2013 04:15:59
AVEVTLOG.DLL    : 13.6.20.2174   165432 Bytes  06/09/2013 04:16:30
SQLITE3.DLL     : 3.7.0.1       397704 Bytes  21/05/2013 06:23:48
AVSMTP.DLL      : 13.6.20.2174    60472 Bytes  06/09/2013 04:17:11
NETNT.DLL       : 13.6.20.2174    13368 Bytes  06/09/2013 04:20:44
RCIMAGE.DLL     : 13.6.20.2174  4788792 Bytes  06/09/2013 04:15:38
RCTEXT.DLL      : 13.6.20.2175    66616 Bytes  06/09/2013 04:15:38

Configuration settings for the scan:
Jobname.............................: AVGuardAsyncScan
Configuration file..................: C:\ProgramData\Avira\AntiVir Desktop\TEMP\AVGUARD_5252caef\guard_slideup.avp
Reporting...........................: default
Primary action......................: Repair
Secondary action....................: Quarantine
Scan master boot sector.............: on
Scan boot sector....................: off
Process scan........................: on
Scan registry.......................: off
Search for rootkits.................: off
Integrity checking of system files..: off
Scan all files......................: All files
Scan archives.......................: on
Limit recursion depth...............: 20
Smart extensions....................: on
Macrovirus heuristic................: on
File heuristic......................: Complete
Deviating risk categories...........: +APPL,+GAME,+JOKE,+PCK,+SPR,

Start of the scan: 07 October 2013  20:49

The scan of running processes will be started:
Scan process 'SearchFilterHost.exe' - '32' Module(s) have been scanned
Scan process 'SearchProtocolHost.exe' - '47' Module(s) have been scanned
Scan process 'avscan.exe' - '94' Module(s) have been scanned
Scan process 'avscan.exe' - '93' Module(s) have been scanned
Scan process 'iexplore.exe' - '105' Module(s) have been scanned
Scan process 'iexplore.exe' - '116' Module(s) have been scanned
Scan process 'iexplore.exe' - '120' Module(s) have been scanned
Scan process 'Explorer.EXE' - '132' Module(s) have been scanned
Scan process 'svchost.exe' - '45' Module(s) have been scanned
Scan process 'plugin-container.exe' - '78' Module(s) have been scanned
Scan process 'iexplore.exe' - '112' Module(s) have been scanned
Scan process 'iexplore.exe' - '129' Module(s) have been scanned
Scan process 'svchost.exe' - '21' Module(s) have been scanned
Scan process 'firefox.exe' - '97' Module(s) have been scanned
Scan process 'wmpnetwk.exe' - '64' Module(s) have been scanned
Scan process 'AVWEBGRD.EXE' - '59' Module(s) have been scanned
Scan process 'avshadow.exe' - '33' Module(s) have been scanned
Scan process 'taskeng.exe' - '83' Module(s) have been scanned
Scan process 'ehmsas.exe' - '24' Module(s) have been scanned
Scan process 'wfcrun32.exe' - '50' Module(s) have been scanned
Scan process 'ibserver.exe' - '41' Module(s) have been scanned
Scan process 'igfxsrvc.exe' - '25' Module(s) have been scanned
Scan process 'quickset.exe' - '83' Module(s) have been scanned
Scan process 'SSScheduler.exe' - '25' Module(s) have been scanned
Scan process 'taskeng.exe' - '49' Module(s) have been scanned
Scan process 'wmpnscfg.exe' - '30' Module(s) have been scanned
Scan process 'ehtray.exe' - '32' Module(s) have been scanned
Scan process 'sprtcmd.exe' - '108' Module(s) have been scanned
Scan process 'SearchSettings.exe' - '48' Module(s) have been scanned
Scan process 'avgnt.exe' - '81' Module(s) have been scanned
Scan process 'Updater.exe' - '72' Module(s) have been scanned
Scan process 'jusched.exe' - '22' Module(s) have been scanned
Scan process 'ibguard.exe' - '26' Module(s) have been scanned
Scan process 'AdobeARM.exe' - '66' Module(s) have been scanned
Scan process 'concentr.exe' - '30' Module(s) have been scanned
Scan process 'Dell.UCM.exe' - '97' Module(s) have been scanned
Scan process 'Dell.ControlPoint.exe' - '65' Module(s) have been scanned
Scan process 'IAAnotif.exe' - '39' Module(s) have been scanned
Scan process 'igfxpers.exe' - '22' Module(s) have been scanned
Scan process 'hkcmd.exe' - '25' Module(s) have been scanned
Scan process 'igfxtray.exe' - '26' Module(s) have been scanned
Scan process 'WLTRAY.EXE' - '64' Module(s) have been scanned
Scan process 'NST.exe' - '89' Module(s) have been scanned
Scan process 'SearchIndexer.exe' - '63' Module(s) have been scanned
Scan process 'svchost.exe' - '33' Module(s) have been scanned
Scan process 'svchost.exe' - '63' Module(s) have been scanned
Scan process 'sprtsvc.exe' - '73' Module(s) have been scanned
Scan process 'PrintCtrl.exe' - '14' Module(s) have been scanned
Scan process 'NST.exe' - '108' Module(s) have been scanned
Scan process 'mbbservice.exe' - '39' Module(s) have been scanned
Scan process 'Iaantmon.exe' - '36' Module(s) have been scanned
Scan process 'svchost.exe' - '29' Module(s) have been scanned
Scan process 'svchost.exe' - '30' Module(s) have been scanned
Scan process 'mDNSResponder.exe' - '29' Module(s) have been scanned
Scan process 'ApplicationUpdater.exe' - '62' Module(s) have been scanned
Scan process 'avguard.exe' - '98' Module(s) have been scanned
Scan process 'wmiprvse.exe' - '34' Module(s) have been scanned
Scan process 'SMManager.exe' - '97' Module(s) have been scanned
Scan process 'svchost.exe' - '93' Module(s) have been scanned
Scan process 'sched.exe' - '55' Module(s) have been scanned
Scan process 'spoolsv.exe' - '87' Module(s) have been scanned
Scan process 'bcmwltry.exe' - '76' Module(s) have been scanned
Scan process 'WLTRYSVC.EXE' - '15' Module(s) have been scanned
Scan process 'svchost.exe' - '82' Module(s) have been scanned
Scan process 'SLsvc.exe' - '23' Module(s) have been scanned
Scan process 'svchost.exe' - '37' Module(s) have been scanned
Scan process 'svchost.exe' - '143' Module(s) have been scanned
Scan process 'svchost.exe' - '116' Module(s) have been scanned
Scan process 'svchost.exe' - '51' Module(s) have been scanned
Scan process 'svchost.exe' - '40' Module(s) have been scanned
Scan process 'svchost.exe' - '40' Module(s) have been scanned
Scan process 'winlogon.exe' - '30' Module(s) have been scanned
Scan process 'lsm.exe' - '22' Module(s) have been scanned
Scan process 'lsass.exe' - '60' Module(s) have been scanned
Scan process 'services.exe' - '41' Module(s) have been scanned
Scan process 'wininit.exe' - '30' Module(s) have been scanned
Scan process 'csrss.exe' - '14' Module(s) have been scanned
Scan process 'csrss.exe' - '14' Module(s) have been scanned
Scan process 'smss.exe' - '2' Module(s) have been scanned

Starting the file scan:

Begin scan in 'C:\Program Files\Google\Desktop\Install\{34d50fc7-4cce-7a5b-4da1-c679e36f2574}\   \...\ﯹ๛\{34d50fc7-4cce-7a5b-4da1-c679e36f2574}\U\00000001.@'
C:\Program Files\Google\Desktop\Install\{34d50fc7-4cce-7a5b-4da1-c679e36f2574}\   \...\ﯹ๛\{34d50fc7-4cce-7a5b-4da1-c679e36f2574}\U\00000001.@
  [DETECTION] Is the TR/Agent.fjg.3 Trojan
  [NOTE]      The file could not be copied to quarantine!
  [NOTE]      The file does not exist!

End of the scan: 07 October 2013  20:49
Used time: 00:41 Minute(s)

The scan has been done completely.

      0 Scanned directories
    687 Files were scanned
      1 Viruses and/or unwanted programs were found
      0 Files were classified as suspicious
      0 Files were deleted
      0 Viruses and unwanted programs were repaired
      0 Files were moved to quarantine
      0 Files were renamed
      0 Files cannot be scanned
    686 Files not concerned
      0 Archives were scanned
      0 Warnings
      1 Notes

 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 07 October 2013 - 12:05 PM



Hello satheeshkamal

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 satheeshkamal

satheeshkamal
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Posted 07 October 2013 - 10:09 PM

Hi Gringo,

 

Thanks for your help.

 

Here is the log from DDS.txt.

Attach.txt is attached to this post.

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16502  BrowserJavaVersion: 10.15.2
Run by Satheesh at 8:20:22 on 2013-10-08
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.3573.1772 [GMT 5.5:30]
.
AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\ProgramData\IBUpdaterService\ibsvc.exe
C:\ProgramData\MobileBrServ\mbbservice.exe
C:\Program Files\Norton Safe Web Lite\Engine\2014.5.0.67\NST.exe
C:\Windows\system32\PrintCtrl.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Norton Safe Web Lite\Engine\2014.5.0.67\NST.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\InterBase Corp\InterBase\Bin\ibguard.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Users\Satheesh\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\InterBase Corp\InterBase\Bin\ibserver.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe
C:\Windows\system32\rundll32.exe
C:\Users\Satheesh\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\ProgramData\Avira\AntiVir Desktop\TEMP\SELFUPDATE\update.exe
C:\ProgramData\Avira\AntiVir Desktop\TEMP\SELFUPDATE\updrgui.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\vssvc.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Windows\ehome\mcupdate.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k wdisvc
C:\Windows\System32\svchost.exe -k secsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
mSearch Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
mDefault_Page_URL = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
mDefault_Search_URL = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: YTD Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - c:\program files\ytd toolbar\ie\7.5\ytdToolbarIE.dll
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.0.318\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Norton Identity Protection: {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - c:\program files\norton safe web lite\engine\2014.5.0.67\CoIEPlg.dll
BHO: delta Helper Object: {C1AF5FA5-852C-4C90-812E-A7F75E011D87} - c:\program files\delta\delta\1.8.10.0\bh\delta.dll
BHO: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} -
BHO: Avira SearchFree Toolbar plus Web Protection: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: YTD Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - c:\program files\ytd toolbar\ie\7.5\ytdToolbarIE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Avira SearchFree Toolbar plus Web Protection: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Delta Toolbar: {82E1477C-B154-48D3-9891-33D83C26BCD3} - c:\program files\delta\delta\1.8.10.0\deltaTlbr.dll
TB: Avira SearchFree Toolbar plus Web Protection: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Norton Identity Safe Toolbar: {A13C2648-91D4-4bf3-BC6D-0079707C4389} - c:\program files\norton safe web lite\engine\2014.5.0.67\CoIEPlg.dll
TB: YTD Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - c:\program files\ytd toolbar\ie\7.5\ytdToolbarIE.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Google Update] "c:\users\satheesh\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [DellControlPoint] "c:\program files\dell\dell controlpoint\Dell.ControlPoint.exe"
mRun: [DellConnectionManager] "c:\program files\dell\dell controlpoint\connection manager\Dell.UCM.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [NPSStartup] <no file>
dRunOnce: [] OSK.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.318\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {FB858B22-55E2-413f-87F5-30ADC5552151} - c:\program files\plotsoft\pdfill\DownloadPDF.exe
LSP: c:\program files\avira\antivir desktop\avsda.dll
DPF: {0F2AAAE3-7E9E-4B64-AB5D-1CA24C6ACB9C} - hxxps://inchnm11.tcs.com/dwa85W.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.com/s/v/52.09/uploader2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://site08.remoteoffice.asia.citigroup.com/dana-cached/sc/JuniperSetupClient.cab
TCP: NameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{0025D14C-6D02-48F1-96A0-BC64ADB84574} : NameServer = 192.168.44.1
TCP: Interfaces\{19A141D7-DBFB-40F6-919F-DEF205EE7FC0} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{4838AE30-DE39-435C-8516-5D7943ABF01B} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{4D00DB1F-92EA-4927-93BF-964068E9B4D0} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{73558AF4-0DDF-435D-8AFD-E017951BD5D7} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{89AED739-4332-4A4E-9922-C30F0EBC63A2} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{AFC1D6C0-1C2D-441A-A6D7-10D7A1CA8CB2} : DHCPNameServer = 192.168.1.1 192.168.1.1
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} -
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~2\browse~1\261095~1.52\{c16c1~1\browse~1.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\satheesh\appdata\roaming\mozilla\firefox\profiles\a9pl1w27.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://search.avira.com/?l=dis&o=APN10267&gct=hp&dc=EU&locale=en_IN
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\fortinet\sslvpnclient\npccplugin.dll
FF - plugin: c:\program files\fortinet\sslvpnclient\nptcplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mcafee security scan\3.0.318\npMcAfeeMSS.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\users\satheesh\appdata\local\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\users\satheesh\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\satheesh\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\users\satheesh\appdata\roaming\mozilla\plugins\npo1d.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2013-08-31 08:44; {badea1ae-72ed-4f6a-8c37-4db9a4ac7bc9}; c:\users\satheesh\appdata\roaming\mozilla\firefox\profiles\a9pl1w27.default\extensions\{badea1ae-72ed-4f6a-8c37-4db9a4ac7bc9}
FF - ExtSQL: !HIDDEN! 2009-07-12 04:20; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - ExtSQL: !HIDDEN! 2012-12-09 12:03; statuswinks@StatusWinks; c:\users\satheesh\appdata\roaming\mozilla\extensions\statuswinks@StatusWinks
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.delta.tlbrSrchUrl -
FF - user.js: extensions.delta.id - 005c0ae4000000000000582c80139263
FF - user.js: extensions.delta.appId - {C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
FF - user.js: extensions.delta.instlDay - 15749
FF - user.js: extensions.delta.vrsn - 1.8.10.0
FF - user.js: extensions.delta.vrsni - 1.8.10.0
FF - user.js: extensions.delta.vrsnTs - 1.8.10.015:54:29
FF - user.js: extensions.delta.prtnrId - delta
FF - user.js: extensions.delta.prdct - delta
FF - user.js: extensions.delta.aflt - babsst
FF - user.js: extensions.delta.smplGrp - none
FF - user.js: extensions.delta.tlbrId - base
FF - user.js: extensions.delta.instlRef - sst
FF - user.js: extensions.delta.dfltLng - en
FF - user.js: extensions.delta.excTlbr - false
FF - user.js: extensions.delta.admin - false
FF - user.js: extensions.delta.autoRvrt - false
FF - user.js: extensions.delta.rvrt - false
FF - user.js: extensions.delta.newTab - false
.
============= SERVICES / DRIVERS ===============
.
R?2 AntiVirService;Avira Real-Time Protection;c:\program files\avira\antivir desktop\avguard.exe [2013-5-21 108088]
R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [2013-5-21 37352]
R1 ccSet_NST;Norton Identity Safe Settings Manager;c:\windows\system32\drivers\nst\7de05000.043\ccSetx86.sys [2013-8-31 117336]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2009-11-30 65584]
R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\avira\antivir desktop\sched.exe [2013-5-21 84024]
R2 Application Updater;Application Updater;c:\program files\application updater\ApplicationUpdater.exe [2013-8-28 807800]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 IBUpdaterService;Updater Service;c:\programdata\ibupdaterservice\ibsvc.exe [2012-12-9 574080]
R2 Mobile Broadband HL Service;Mobile Broadband HL Service;c:\programdata\mobilebrserv\mbbService.exe [2012-6-16 230240]
R2 NCO;Norton Identity Safe;c:\program files\norton safe web lite\engine\2014.5.0.67\NST.exe [2013-8-31 129424]
R2 Printer Control;Printer Control;c:\windows\system32\PrintCtrl.exe [2012-2-10 77824]
R2 SMManager;Smith Micro Connection Manager Service;c:\program files\dell\dell controlpoint\connection manager\SMManager.exe [2008-8-25 69632]
R3 BthAvrcp;Bluetooth AVRCP Profile;c:\windows\system32\drivers\BthAvrcp.sys [2010-2-5 28048]
R3 cnnctfy2MP;cnnctfy2MP;c:\windows\system32\drivers\cnnctfy2.sys [2012-9-1 31344]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-6-20 111616]
R3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2008-1-30 203264]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2009-3-6 133632]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2009-3-8 280096]
R3 pppop;PPPoP WAN Adapter;c:\windows\system32\drivers\pppop.sys [2009-7-21 36384]
S2 AntiVirWebService;Avira Web Protection;c:\program files\avira\antivir desktop\avwebgrd.exe [2013-5-21 815160]
S2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2013-5-21 88840]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 adusbser;AnyDATA USB Device for Legacy Serial Communication;c:\windows\system32\drivers\adusbser.sys [2012-1-23 97920]
S3 cnnctfy2;Connectify Service;c:\windows\system32\drivers\cnnctfy2.sys [2012-9-1 31344]
S3 Connectify;Connectify;c:\program files\connectify\ConnectifyService.exe [2012-9-1 65536]
S3 FortiSslvpnDaemon;FortiClient SSL VPN;c:\windows\system32\FortiSSLVPNdaemon.exe [2010-3-22 703080]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2010-10-30 36608]
S3 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2010-10-30 238952]
S3 HSPADataCardusbmdm;HSPADataCard Proprietary USB Driver;c:\windows\system32\drivers\HSPADataCardusbmdm.sys [2009-12-14 106880]
S3 HSPADataCardusbnmea;HSPADataCard NMEA Port;c:\windows\system32\drivers\HSPADataCardusbnmea.sys [2011-12-26 106880]
S3 HSPADataCardusbser;HSPADataCard Diagnostic Port;c:\windows\system32\drivers\HSPADataCardusbser.sys [2011-12-26 106880]
S3 HSPADataCardusbvoice;HSPADataCard VoUSB Port;c:\windows\system32\drivers\HSPADataCardusbvoice.sys [2011-12-26 106880]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.318\McCHSvc.exe [2013-2-5 235216]
S3 s115bus;Sony Ericsson Device 115 driver (WDM);c:\windows\system32\drivers\s115bus.sys [2007-4-23 83208]
S3 s115mdfl;Sony Ericsson Device 115 USB WMC Modem Filter;c:\windows\system32\drivers\s115mdfl.sys [2007-4-23 15112]
S3 s115mdm;Sony Ericsson Device 115 USB WMC Modem Driver;c:\windows\system32\drivers\s115mdm.sys [2007-4-23 108680]
S3 s115mgmt;Sony Ericsson Device 115 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s115mgmt.sys [2007-4-23 100488]
S3 s115obex;Sony Ericsson Device 115 USB WMC OBEX Interface;c:\windows\system32\drivers\s115obex.sys [2007-4-23 98568]
S3 servicedesk;ManageEngine ServiceDesk Plus;c:\manageengine\servicedesk\bin\wrapper.exe -s c:\manageengine\servicedesk\server\default\conf\wrapper.conf --> c:\manageengine\servicedesk\bin\wrapper.exe -s c:\manageengine\servicedesk\server\default\conf\wrapper.conf [?]
S3 ss_bbus;SAMSUNG USB Mobile Device (WDM);c:\windows\system32\drivers\ss_bbus.sys [2010-10-30 98432]
S3 ss_bmdfl;SAMSUNG USB Mobile Modem (Filter);c:\windows\system32\drivers\ss_bmdfl.sys [2010-10-30 14848]
S3 ss_bmdm;SAMSUNG USB Mobile Modem;c:\windows\system32\drivers\ss_bmdm.sys [2010-10-30 123648]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2009-2-13 11520]
S3 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
S4 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-11-13 110592]
.
=============== File Associations ===============
.
FileExt: .scr: AutoCADLTScriptFile=c:\windows\system32\notepad.exe "%1"
.
=============== Created Last 30 ================
.
2013-10-08 02:51:29 7328304 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{e5e6ba21-0e4b-4134-b513-9a040dc93bd4}\mpengine.dll
2013-10-07 16:49:28 -------- d-----w- c:\windows\Logs
2013-09-29 05:52:23 1481304 ----a-w- c:\program files\windows defender\en-us\systemprofile\appdata\local\microsoft\windows\temporary internet files\content.ie5\ekoq88ok\contentDATs[1].exe
2013-09-22 14:18:00 4000817 ----a-w- c:\program files\windows defender\en-us\systemprofile\appdata\local\microsoft\windows\temporary internet files\content.ie5\nz0yioie\PCRegistryShieldWWSetup[1].exe
.
==================== Find3M  ====================
.
2013-10-08 02:49:21 88840 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2013-08-06 22:52:04 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-07-30 01:24:22 117336 ----a-r- c:\windows\system32\drivers\nst\7de05000.043\ccSetx86.sys
2013-07-25 02:32:35 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-07-25 02:26:10 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-07-25 02:25:30 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-07-25 02:23:59 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-07-25 02:23:58 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-07-25 02:22:35 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-07-17 19:41:34 2048 ----a-w- c:\windows\system32\tzres.dll
2013-07-10 09:47:00 783360 ----a-w- c:\windows\system32\rpcrt4.dll
.
============= FINISH:  8:29:58.09 ===============
 

 

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:49 AM

Posted 07 October 2013 - 10:13 PM



Hello satheeshkamal

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#5 gringo_pr

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Posted 11 October 2013 - 02:57 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#6 satheeshkamal

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Posted 13 October 2013 - 01:06 AM

Hi, i still need more time, because you had asked me to back up all data in my PC...I am trying to get an external hard disk (I dont have one) to do that....haven't done that yet...if that is not required...please let me know i will start proceeding with your instructions



#7 gringo_pr

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Posted 13 October 2013 - 02:38 AM

Hello

It is best to backup what you cannot replace, like family photos and such and that can be backed up to a cd or even a thumbdrive if you have one


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#8 gringo_pr

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Posted 22 October 2013 - 08:12 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

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Posted 25 October 2013 - 12:26 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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