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Blue Screen of Death problem with uTorrent, how can I solve?


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#1 tainacstr

tainacstr

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Posted 06 October 2013 - 09:12 PM

A couple of days ago, everytime I start to download something from uTorrent, within a few minutes the blue screen shows up with the error message of: driver_irql_not_less_or_equal (netio.sys)
I've already clean my temp files and nothing! Please, how can I solve this problem?

Edit: Moved topic from Windows 8 to the more appropriate forum. ~ Animal

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#2 Anshad Edavana

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Posted 07 October 2013 - 07:13 AM

Your issue seems to be caused by mfehidk.sys which is a part of McAfee Antivirus

fffff880`02fb3a68 fffff880`01385b30Unable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys 

McAfee is well known to cause BSOD when torrent clients are present. In fact most third party firewalls are doing the same. This issue is known for years and they are never able to fix it.

 

Source : https://community.mcafee.com/thread/39084 

 

Please uninstall McAfee Security Center from Control Panel--> Programs and Features first. After the uninstall finishes, download and run McAfee Product Removal Tool  from the below link to remove the leftover drivers completely.

 

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

 

Run the tool as administrator (right click --> Run as Administrator) and follow on screen instructions. Report how the system works in next reply. 


Edited by Anshad Edavana, 07 October 2013 - 07:15 AM.





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