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My laptop is infected I need Help,


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30 replies to this topic

#1 cheapo91

cheapo91

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Posted 06 October 2013 - 05:07 PM

After noticing that my laptop was very slow I run the ad-ware scan I realized that my PC was infected with a 37 threats.

I downloaded malwarebytes and run it and scanned with the Avira antivirus but i couldn't get rid off of the Trojans and the worm.

I need help please I am not a savvy when it comes to computers but i am a quick learner so be patient with me.

 

Sam



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 06 October 2013 - 05:13 PM



Hello Sam

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 cheapo91

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Posted 06 October 2013 - 05:37 PM

This is my DDS log as follow:

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by Sam at 23:24:00 on 2013-10-06
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1014.201 [GMT 1:00]
.
AV: BullGuard Antivirus *Enabled/Outdated* {7A9BB333-8EDF-4FDC-A2A5-1A30FA021913}
AV: Avira Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: STOPzilla *Disabled/Outdated* {271A6322-9DAA-4E02-932D-7EDF389FFCF0}
AV: Lavasoft Ad-Aware *Disabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: BullGuard Firewall *Enabled* 
FW: Lavasoft Ad-Aware *Disabled* 
.
============== Running Processes ================
.
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Anvisoft\Cloud System Booster\CSBSvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Athan\Athan.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Ginger\GingerUpdateService\GingerUpdateService.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\Anvisoft\Cloud System Booster\CloudSystemBooster.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Tor\tor.exe
C:\Program Files\TuneUp Utilities 2013\TuneUpUtilitiesService32.exe
C:\Program Files\TuneUp Utilities 2013\TuneUpUtilitiesApp32.exe
C:\Program Files\Essentials Codec Pack\WECPUpdate.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uInternet Connection Wizard,ShellNext = iexplore
uURLSearchHooks: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\lavasoft\adaware securesearch toolbar\adawareDx.dll
BHO: Ginger Grammar & Spell Checker: {0877c1fc-19c6-4fe2-8e3d-699d8edb2964} - c:\program files\ginger\gingerieaddin\adxloader.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dll
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
BHO: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\lavasoft\adaware securesearch toolbar\adawareDx.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - c:\program files\lavasoft\adaware securesearch toolbar\adawareDx.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SkyTel] SkyTel.EXE
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [Athan] c:\program files\athan\Athan.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Ad-Aware Browsing Protection] "c:\documents and settings\all users\application data\ad-aware browsing protection\adawarebp.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\documents and settings\sam\start menu\programs\startup\TalkTalk Setup CD Reporting Tool.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: SynchronousUserGroupPolicy = dword:0
mPolicies-System: SynchronousMachineGroupPolicy = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Windows\System: AllowBlockingAppsAtShutdown = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: E&xporter vers Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - <orphaned>
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: c:\windows\system32\BGLsp.dll
LSP: c:\program files\avira\antivir desktop\avsda.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/3.0.1.0/GarminAxControl.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1325518901730
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
TCP: NameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{C15D6423-50AE-4D0F-838D-E2D31D32F03D} : DHCPNameServer = 192.168.1.1 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
Notify: TPSvc - <no file>
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\30.0.1599.66\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [2012-5-25 21576]
R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [2013-2-19 13560]
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-1-20 211560]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2013-9-10 97008]
R0 SDActMon;SDActMon;c:\windows\system32\drivers\SDActMon.sys [2013-9-26 123360]
R0 szkg5;szkg5;c:\windows\system32\drivers\SZKG.sys [2013-9-24 61328]
R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [2013-9-27 37352]
R1 BdSpy;BdSpy;c:\windows\system32\drivers\BdSpy.sys [2013-3-18 66160]
R1 MaxProtector32;MaxProtector32;c:\windows\system32\drivers\MaxProtector32.sys [2013-9-26 85984]
R1 NovaShieldFilterDriver;NovaShieldFilterDriver;c:\windows\system32\drivers\NSKernel.sys [2012-6-26 789960]
R1 NovaShieldTDIDriver;NovaShieldTDIDriver;c:\windows\system32\drivers\NSNetmon.sys [2012-6-26 19272]
R1 RapportCerberus_56758;RapportCerberus_56758;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_56758.sys [2013-9-18 330960]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2013-9-10 148688]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2013-9-10 222416]
R2 Ad-Aware Service;Ad-Aware Service;c:\program files\ad-aware antivirus\AdAwareService.exe [2013-6-13 1236336]
R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\avira\antivir desktop\sched.exe [2013-9-27 84024]
R2 AntiVirService;Avira Real-Time Protection;c:\program files\avira\antivir desktop\avguard.exe [2013-9-27 108088]
R2 AnviCsbSvc;Anvi Cloud System Booster Speed Service;c:\program files\anvisoft\cloud system booster\CSBSvc.exe [2012-12-14 318312]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2013-9-27 88840]
R2 GingerUpdateService;GingerUpdateService;c:\program files\ginger\gingerupdateservice\GingerUpdateService.exe [2013-9-8 279848]
R3 afw;Agnitum firewall driver;c:\windows\system32\drivers\afw.sys [2012-11-20 33888]
R3 afwcore;afwcore;c:\windows\system32\drivers\afwcore.sys [2012-11-20 284768]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\tuneup utilities 2013\TuneUpUtilitiesDriver32.sys [2012-11-16 10088]
S0 is3srv;is3srv;c:\windows\system32\drivers\is3srv.sys [2013-9-24 61328]
S0 szkgfs;szkgfs;c:\windows\system32\drivers\szkgfs.sys --> c:\windows\system32\drivers\szkgfs.sys [?]
S1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [2013-10-6 22064]
S2 BsBackup;BullGuard backup service;c:\windows\system32\SvcHost.exe -k BullGuard_Backup [2008-4-14 14336]
S2 BsBhvScan;BsBhvScan;c:\program files\bullguard ltd\bullguard\bullguardbhvscanner.exe --> c:\program files\bullguard ltd\bullguard\BullGuardBhvScanner.exe [?]
S2 BsFileScan;BullGuard on-access service;c:\windows\system32\SvcHost.exe -k BullGuard [2008-4-14 14336]
S2 BsFire;BullGuard firewall service;c:\windows\system32\SvcHost.exe -k BullGuard [2008-4-14 14336]
S2 BsMailProxy;BullGuard e-mail monitoring service;c:\windows\system32\SvcHost.exe -k BullGuard_Proxy [2008-4-14 14336]
S2 BsMain;BullGuard main service;c:\windows\system32\SvcHost.exe -k BullGuard_Main [2008-4-14 14336]
S2 BsScanner;BsScanner;c:\program files\bullguard ltd\bullguard\bullguardscanner.exe --> c:\program files\bullguard ltd\bullguard\BullGuardScanner.exe [?]
S2 BsUpdate;BsUpdate;c:\program files\bullguard ltd\bullguard\bullguardupdate.exe --> c:\program files\bullguard ltd\bullguard\BullGuardUpdate.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2013-10-6 66344]
S3 hxctlflt;hxctlflt;c:\windows\system32\drivers\hxctlflt.sys [2009-2-8 99968]
S3 S2usbser;S2 USB Device for Legacy Serial Communication;c:\windows\system32\drivers\S2usbser.sys [2012-7-7 103680]
S4 AntiVirWebService;Avira Web Protection;c:\program files\avira\antivir desktop\avwebgrd.exe [2013-9-27 815160]
.
=============== Created Last 30 ================
.
2013-10-06 21:33:18 7328304 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{c9b05f72-8dda-4fdd-8f3d-bd3adedb1f40}\mpengine.dll
2013-10-06 21:32:08 -------- d-s---w- C:\ComboFix
2013-10-06 11:23:00 44424 ----a-r- c:\windows\system32\SBBD.EXE
2013-10-06 11:23:00 22064 ----a-r- c:\windows\system32\drivers\sbaphd.sys
2013-10-06 11:22:59 66344 ----a-r- c:\windows\system32\drivers\sbapifs.sys
2013-10-06 11:21:33 -------- d-----w- c:\program files\STOPzilla!
2013-10-06 11:21:33 -------- d-----w- c:\documents and settings\all users\application data\STOPzilla!
2013-09-30 12:02:33 7328304 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-09-29 14:35:01 -------- d-----w- c:\documents and settings\all users\application data\Ad-Aware Antivirus
2013-09-29 14:34:49 -------- d-----w- c:\documents and settings\sam\application data\LavasoftStatistics
2013-09-29 14:28:25 -------- d-----w- c:\program files\Ad-Aware Antivirus
2013-09-29 14:26:58 -------- d-----w- c:\documents and settings\all users\application data\Downloaded Installations
2013-09-29 14:26:43 -------- d-----w- c:\documents and settings\all users\application data\Search Protection
2013-09-29 14:26:42 -------- d-----w- c:\documents and settings\sam\local settings\application data\adawarebp
2013-09-29 14:26:42 -------- d-----w- c:\documents and settings\all users\application data\blekko toolbars
2013-09-29 14:26:36 -------- d-----w- c:\documents and settings\all users\application data\Ad-Aware Browsing Protection
2013-09-29 14:26:17 -------- d-----w- c:\program files\Toolbar Cleaner
2013-09-29 14:26:08 -------- d-----w- c:\documents and settings\sam\application data\SecureSearch
2013-09-29 13:11:40 -------- d-----w- c:\documents and settings\sam\application data\adawaretb
2013-09-29 13:11:15 -------- d-----w- c:\program files\Lavasoft
2013-09-29 13:04:46 -------- d-----w- c:\documents and settings\sam\application data\Ad-Aware Antivirus
2013-09-28 19:03:04 -------- d-----w- c:\documents and settings\all users\Anvisoft
2013-09-28 19:02:30 -------- d-----w- c:\program files\Anvisoft
2013-09-28 10:48:03 -------- d-----w- c:\documents and settings\sam\local settings\application data\avgchrome
2013-09-28 10:47:24 -------- d-----w- c:\documents and settings\sam\application data\UpdaterEX
2013-09-28 10:47:20 -------- d-----w- c:\documents and settings\all users\application data\BitGuard
2013-09-28 10:45:54 -------- d-----w- c:\documents and settings\all users\application data\Babylon
2013-09-27 22:55:34 608 ----a-w- c:\windows\system32\F39D4DE6-98B8-4E05-91BD-549E8A8248BD.tmp
2013-09-27 22:52:05 -------- d-----w- c:\documents and settings\sam\application data\Avira
2013-09-27 22:32:27 37352 ----a-w- c:\windows\system32\drivers\avkmgr.sys
2013-09-27 22:32:26 88840 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2013-09-27 22:31:21 -------- d-----w- c:\program files\Avira
2013-09-27 22:31:21 -------- d-----w- c:\documents and settings\all users\application data\Avira
2013-09-27 15:05:42 -------- d-----w- c:\program files\common files\BullGuard Ltd
2013-09-27 15:00:54 -------- d-----w- c:\program files\BullGuard Ltd
2013-09-26 21:01:12 -------- d-----w- c:\windows\system32\SDLiveupdate
2013-09-26 20:58:42 -------- d-----w- c:\windows\system32\WaitingForMerge
2013-09-26 19:09:13 -------- d-----w- c:\program files\Spybot - Search & Destroy
2013-09-26 19:09:13 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2013-09-26 18:51:32 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-09-26 18:21:43 29984 ----a-w- c:\windows\system32\uxtuneup.dll
2013-09-26 17:48:01 32032 ----a-w- c:\windows\system32\TURegOpt.exe
2013-09-26 17:41:44 -------- d-----w- c:\program files\TuneUp Utilities 2013
2013-09-26 17:41:14 -------- d-----w- c:\documents and settings\all users\application data\TuneUp Software
2013-09-26 17:39:40 -------- d-sh--w- c:\documents and settings\all users\application data\{C4ABDBC8-1C81-42C9-BFFC-4A68511E9E4F}
2013-09-26 17:38:22 -------- d-----w- c:\documents and settings\sam\application data\RealNetworks
2013-09-26 17:34:53 -------- d-----w- c:\program files\RealNetworks
2013-09-26 17:34:51 -------- d-----w- c:\documents and settings\all users\application data\RealNetworks
2013-09-26 17:31:42 -------- d-----w- c:\program files\common files\xing shared
2013-09-26 17:17:40 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-09-26 16:57:29 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-09-26 15:41:31 -------- d-----w- c:\documents and settings\sam\application data\BullGuard
2013-09-26 15:41:03 -------- d-----w- c:\documents and settings\all users\application data\BullGuard
2013-09-26 09:35:49 117248 ----a-w- c:\windows\system32\MaxNative.exe
2013-09-26 09:24:01 74208 ----a-w- c:\windows\system32\drivers\SDActMon2K.sys
2013-09-26 09:24:01 68576 ----a-w- c:\windows\system32\drivers\MaxProc64.sys
2013-09-26 09:24:00 77792 ----a-w- c:\windows\system32\drivers\MaxProtector64.sys
2013-09-26 09:23:09 -------- d-----w- c:\program files\Max Spyware Detector
2013-09-26 09:22:46 72160 ----a-w- c:\windows\system32\drivers\MaxMgr.sys
2013-09-26 09:22:45 123360 ----a-w- c:\windows\system32\drivers\SDActMon.sys
2013-09-26 09:22:44 13280 ----a-w- c:\windows\system32\drivers\004.sys
2013-09-26 09:22:41 85984 ----a-w- c:\windows\system32\drivers\MaxProtector32.sys
2013-09-26 09:12:06 -------- d-----w- c:\documents and settings\all users\application data\Max Secure
2013-09-26 08:54:58 -------- d-----w- c:\documents and settings\sam\local settings\application data\Max Secure Software
2013-09-26 08:47:17 -------- d-----w- c:\documents and settings\sam\application data\GetRightToGo
2013-09-25 19:57:01 -------- d-----w- c:\documents and settings\sam\local settings\application data\MixiDJ_V37
2013-09-25 19:56:58 -------- d-----w- c:\documents and settings\all users\application data\Conduit
2013-09-25 19:56:48 -------- d-----w- c:\program files\MixiDJ_V37
2013-09-25 19:52:16 -------- d-----w- c:\documents and settings\sam\local settings\application data\CRE
2013-09-25 19:52:13 -------- d-----w- c:\program files\Conduit
2013-09-24 22:33:36 -------- d-----w- c:\windows\ERUNT
2013-09-24 21:48:54 -------- d-----w- C:\AdwCleaner
2013-09-24 12:51:38 61328 ----a-r- c:\windows\system32\drivers\SZKG.sys
2013-09-24 12:51:38 61328 ----a-r- c:\windows\system32\drivers\is3srv.sys
2013-09-18 21:04:25 -------- d-----w- c:\documents and settings\sam\application data\AVG2014
2013-09-18 21:00:27 -------- d-----w- c:\documents and settings\sam\application data\TuneUp Software
2013-09-18 20:53:19 -------- d-----w- c:\documents and settings\all users\application data\AVG2014
2013-09-18 20:53:19 -------- d-----w- C:\$AVG
2013-09-18 20:39:24 -------- d-----w- c:\documents and settings\sam\local settings\application data\Avg2014
2013-09-18 20:39:23 -------- d-----w- c:\documents and settings\sam\local settings\application data\MFAData
2013-09-18 20:16:04 -------- d-----w- c:\windows\system32\MRT
2013-09-10 22:18:28 97008 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
.
==================== Find3M  ====================
.
2013-09-29 13:06:06 13560 ----a-w- c:\windows\system32\drivers\gfibto.sys
2013-09-27 15:39:23 113088 ----a-w- c:\windows\system32\BgGamingMonitor.dll
2013-09-27 15:38:55 60256 ----a-w- c:\windows\system32\BGLsp.dll
2013-09-26 17:15:50 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-09-26 17:15:49 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-09-19 20:25:22 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-19 20:25:17 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-09 01:56:45 386560 ----a-w- c:\windows\system32\themeui.dll
2013-08-08 06:05:59 920064 ----a-w- c:\windows\system32\wininet.dll
2013-08-08 06:05:59 43520 ------w- c:\windows\system32\licmgr10.dll
2013-08-08 06:05:59 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-08-08 06:05:58 18944 ----a-w- c:\windows\system32\corpol.dll
2013-08-08 01:27:48 1877760 ----a-w- c:\windows\system32\win32k.sys
2013-08-08 00:02:34 385024 ------w- c:\windows\system32\html.iec
2013-08-07 03:22:04 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-08-05 13:30:32 1289728 ----a-w- c:\windows\system32\ole32.dll
2013-08-03 13:18:38 1543680 ------w- c:\windows\system32\wmvdecod.dll
2013-07-10 10:37:53 406016 ----a-w- c:\windows\system32\usp10.dll
2012-02-24 17:37:26 887600 ----a-w- c:\program files\common files\AutoCompletePro.exe
.
============= FINISH: 23:27:31.45 ===============
 
 
 
 
and this is the Attach log:
 
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 02/01/2012 15:16:17
System Uptime: 06/10/2013 10:44:26 (13 hours ago)
.
Motherboard: Acer |  | Grapevine
Processor: Genuine Intel® CPU           T1350  @ 1.86GHz | U1 | 1862/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 56 GiB total, 26.507 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Ad-Aware Antivirus
Ad-Aware Security Add-on
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.04)
Atheros for Acer Driver 5.3.0.35_Foxconn Installation Program
Atheros for Acer Driver v7.2.0.127_Foxconn Installation Program
Avira Free Antivirus
Broadcom 440x 10/100 Integrated Controller
Broadcom 802.11 Network Adapter
Canon Easy-WebPrint EX
Canon MP490 series MP Drivers
CCleaner
Cloud System Booster
Compatibility Pack for the 2007 Office system
Garmin USB Drivers
Garmin WebUpdater
Ginger
Glary Utilities 2.41.0.1358
Google Chrome
HDAUDIO Soft Data Fax Modem with SmartCP
Hercules Classic Silver
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Intel® Graphics Media Accelerator Driver
Java 7 Update 25
Java™ SE Runtime Environment 6 Update 1
JavaFX 2.1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (French) 2007
Microsoft Office Excel MUI (French) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (French) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office Outlook MUI (French) 2007
Microsoft Office PowerPoint MUI (French) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (Arabic) 2007
Microsoft Office Proof (Dutch) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (German) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (French) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (French) 2007
Microsoft Office Shared MUI (French) 2007
Microsoft Office Word MUI (French) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Software Update for Web Folders  (French) 12
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft WinUsb 1.0
Mise à jour Microsoft Office Excel 2007 Help  (KB963678)
Mise à jour Microsoft Office Outlook 2007 Help  (KB963677)
Mise à jour Microsoft Office Powerpoint 2007 Help  (KB963669)
Mise à jour Microsoft Office Word 2007 Help  (KB963665)
office Convert Pdf to Jpg Jpeg Tiff Free 6.5
PL-2303 USB-to-Serial
PrimoPDF -- brought to you by Nitro PDF Software
Rapport
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Revo Uninstaller 1.94
S2 Mobile Modem
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760588) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760823) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2760583) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office Outlook 2007 (KB2825999) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB2767773) 32-Bit Edition 
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2870699)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB2834904-v2)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544521)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618444)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2849470)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876315)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
Skype™ 6.7
SMSC IrCC V5.1.3600.5 SP2
Sophos Virus Removal Tool
Spy Cleaner Gold 9.5
STOPzilla
Synaptics Pointing Device Driver
Trusteer Endpoint Protection
TuneUp Utilities 2013
TuneUp Utilities Language Pack (en-GB)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2825641) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows Internet Explorer 8 (KB2632503)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2863058)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB961503)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual Studio 2012 x86 Redistributables
VLC media player 2.0.8
WebFldrs XP
WIDCOMM Bluetooth Software
Windows Driver Package - Amoi Incorporated (S2usbser) Modem  (01/01/2007 2.0.5.0)
Windows Driver Package - Amoi Incorporated (S2usbser) Ports  (01/01/2007 2.0.5.0)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (04/19/2012 2.3.1.0)
Windows Essentials Media Codec Pack 4.0 [32-Bit]
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
WinRAR 4.11 (32-bit)
YouTube Free Downloader
.
==== Event Viewer Messages From Past Week ========
.
30/09/2013 23:55:23, error: Service Control Manager [7022]  - The Windows Search service hung on starting.
30/09/2013 23:53:56, error: Service Control Manager [7023]  - The BullGuard main service service terminated with the following error:  The specified module could not be found.
30/09/2013 23:53:56, error: Service Control Manager [7023]  - The BullGuard e-mail monitoring service service terminated with the following error:  The specified module could not be found.
30/09/2013 23:53:56, error: Service Control Manager [7023]  - The BullGuard backup service service terminated with the following error:  The specified module could not be found.
30/09/2013 23:53:56, error: Service Control Manager [7001]  - The BullGuard on-access service service depends on the BullGuard main service service which failed to start because of the following error:  The specified module could not be found.
30/09/2013 23:53:56, error: Service Control Manager [7001]  - The BullGuard firewall service service depends on the BullGuard main service service which failed to start because of the following error:  The specified module could not be found.
30/09/2013 23:53:56, error: Service Control Manager [7000]  - The BsUpdate service failed to start due to the following error:  The system cannot find the file specified.
30/09/2013 23:53:56, error: Service Control Manager [7000]  - The BsScanner service failed to start due to the following error:  The system cannot find the file specified.
30/09/2013 23:53:56, error: Service Control Manager [7000]  - The BsBhvScan service failed to start due to the following error:  The system cannot find the file specified.
30/09/2013 23:46:49, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
30/09/2013 23:26:31, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
30/09/2013 23:25:46, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD avipbb avkmgr BdSpy Fips intelppm IPSec MaxProtector32 MpFilter MRxSmb NetBIOS NetBT NovaShieldFilterDriver NovaShieldTDIDriver RapportKELL RasAcd Rdbss SDActMon ssmdrv Tcpip WS2IFSL
30/09/2013 23:25:00, error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error:  A device attached to the system is not functioning.
30/09/2013 23:25:00, error: Service Control Manager [7001]  - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:  A device attached to the system is not functioning.
30/09/2013 23:25:00, error: Service Control Manager [7001]  - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
30/09/2013 23:25:00, error: Service Control Manager [7001]  - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:  A device attached to the system is not functioning.
30/09/2013 12:25:07, error: Service Control Manager [7000]  - The Application Layer Gateway Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
30/09/2013 12:25:06, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
30/09/2013 12:24:06, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Adobe Flash Player Update Service service to connect.
30/09/2013 12:24:06, error: Service Control Manager [7000]  - The Adobe Flash Player Update Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
30/09/2013 12:20:55, error: Service Control Manager [7022]  - The Avira Real-Time Protection service hung on starting.
30/09/2013 12:14:19, error: Service Control Manager [7022]  - The Automatic Updates service hung on starting.
30/09/2013 11:32:30, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.159.887.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9901.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 
30/09/2013 10:56:04, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.159.887.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9901.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 
30/09/2013 10:46:08, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Windows Search service to connect.
30/09/2013 10:46:08, error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
30/09/2013 10:46:00, error: DCOM [10005]  - DCOM got error "%1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
29/09/2013 16:41:17, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.159.887.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9901.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 
29/09/2013 10:10:06, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.159.887.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9901.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 
29/09/2013 02:27:33, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.159.887.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9901.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 
29/09/2013 00:45:19, error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80004005 Error description: Unspecified error   Reason: The filter driver skipped scanning items and is in pass through mode. This may be due to low resource conditions.
29/09/2013 00:10:20, error: Service Control Manager [7000]  - The Google Update Service (gupdate) service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
29/09/2013 00:10:19, error: DCOM [10005]  - DCOM got error "%1053" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
29/09/2013 00:10:18, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.
06/10/2013 22:20:00, error: Service Control Manager [7034]  - The STOPzilla Service service terminated unexpectedly.  It has done this 1 time(s).
06/10/2013 13:47:00, error: Schedule [7901]  - The At1.job command failed to start due to the following error:  %%2147942402
06/10/2013 13:43:55, error: EventLog [6004]  - A driver packet received from the I/O subsystem was invalid.  The data is the packet.
06/10/2013 12:23:01, error: Service Control Manager [7000]  - The szkgfs service failed to start due to the following error:  The system cannot find the file specified.
06/10/2013 12:16:26, error: Service Control Manager [7034]  - The Broadcom Wireless LAN Tray Service service terminated unexpectedly.  It has done this 1 time(s).
06/10/2013 12:16:26, error: Service Control Manager [7031]  - The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
03/10/2013 12:34:04, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.159.1038.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9901.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 
03/10/2013 08:52:40, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.159.1038.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9901.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 
03/10/2013 08:37:04, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the BITS service to connect.
03/10/2013 08:37:04, error: Service Control Manager [7000]  - The BITS service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
03/10/2013 08:37:03, error: DCOM [10005]  - DCOM got error "%1053" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
03/10/2013 08:31:20, error: Service Control Manager [7022]  - The Ad-Aware service hung on starting.
02/10/2013 15:20:54, error: Service Control Manager [7034]  - The Tor Win32 Service service terminated unexpectedly.  It has done this 1 time(s).
02/10/2013 13:47:53, error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.159.1038.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9901.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support. 
01/10/2013 10:23:04, error: Service Control Manager [7023]  - The Application Management service terminated with the following error:  The specified module could not be found.
01/10/2013 00:02:01, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Ad-Aware service to connect.
01/10/2013 00:02:01, error: Service Control Manager [7000]  - The Ad-Aware service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
01/10/2013 00:01:54, error: DCOM [10005]  - DCOM got error "%1053" attempting to start the service SBAMSvc with arguments "" in order to run the server: {FE7E09CE-BBF4-4698-8BC1-37C9002DAA43}
01/10/2013 00:00:45, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
01/10/2013 00:00:45, error: Service Control Manager [7000]  - The IMAPI CD-Burning COM Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================


#4 gringo_pr

gringo_pr

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Posted 06 October 2013 - 06:16 PM

Hello cheapo91



:multiple Anti Virus programs:
  • It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:


    AV: BullGuard Antivirus
    AV: Avira Desktop
    AV: Microsoft Security Essentials
    AV: STOPzilla
    AV: Lavasoft Ad-Aware



    Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

    Please remove all but one of them.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

Edited by gringo_pr, 06 October 2013 - 06:17 PM.

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#5 cheapo91

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Posted 07 October 2013 - 09:58 AM

Hi Gringo,

Many-thanks the laptop has improved, is much better than before the booting its faster than before but still slow when opening pages while surfing.

 

Adwcleaner as follow:

 

# AdwCleaner v3.006 - Report created 07/10/2013 at 14:20:46
# Updated 01/10/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Sam - SAM-093369E63A2
# Running from : C:\Documents and Settings\Sam\My Documents\Downloads\AdwCleaner (1).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Babylon
Folder Deleted : C:\Documents and Settings\All Users\Application Data\BitGuard
Folder Deleted : C:\Documents and Settings\All Users\Application Data\blekko toolbars
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Conduit
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Search Protection
[!] Folder Deleted : C:\Program Files\~BabylonToolbar
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\MixiDJ_V37
Folder Deleted : C:\Documents and Settings\Sam\Local Settings\Application Data\Max Secure Software
Folder Deleted : C:\Documents and Settings\Sam\Local Settings\Application Data\MixiDJ_V37
Folder Deleted : C:\Documents and Settings\Sam\Application Data\adawaretb
Folder Deleted : C:\Documents and Settings\Sam\Start Menu\Programs\BitGuard
Folder Deleted : C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\4dx5o00z.default\Extensions\{906000A4-88D9-4D52-B209-7A772970D91F}
File Deleted : C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\4dx5o00z.default\bprotector_extensions.sqlite
File Deleted : C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\4dx5o00z.default\bprotector_prefs.js
File Deleted : C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\4dx5o00z.default\user.js
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\eiimolhnbbbdagljikeckdkldgemmmlj
Key Deleted : HKCU\Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKCU\Software\d57dedee53ce410
Key Deleted : HKLM\SOFTWARE\d57dedee53ce410
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3298573
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6C97A91E-4524-4019-86AF-2AA2D567BF5C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6C84BABA-BF9D-4E42-A684-5288580631D2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4ADA4154-7523-4A5B-923C-D1D4FBD848CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E01EF9CC-4946-4E97-9411-D54833680D61}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{6C97A91E-4524-4019-86AF-2AA2D567BF5C}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{6C97A91E-4524-4019-86AF-2AA2D567BF5C}]
Key Deleted : HKCU\Software\adawaretb
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\MixiDJ_V37
Key Deleted : HKLM\Software\adawaretb
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\MixiDJ_V37
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\adawaretb
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{15D2D75C-9CB2-4EFD-BAD7-B9B4CB4BC693}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{B85C4CB2-B352-4BD8-818C-BCE353599107}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\adawaretb
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.6001.18702
 
 
-\\ Mozilla Firefox v
 
[ File : C:\Documents and Settings\Sam\Application Data\Mozilla\Firefox\Profiles\4dx5o00z.default\prefs.js ]
 
 
-\\ Google Chrome v30.0.1599.66
 
[ File : C:\Documents and Settings\Sam\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [16961 octets] - [24/09/2013 22:52:19]
AdwCleaner[R1].txt - [4777 octets] - [07/10/2013 14:18:23]
AdwCleaner[S0].txt - [17245 octets] - [24/09/2013 22:54:22]
AdwCleaner[S1].txt - [4816 octets] - [07/10/2013 14:20:46]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [4876 octets] #####
 
 
JRT as follow:
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.2 (09.22.2013:1)
OS: Microsoft Windows XP x86
Ran by Sam on 07/10/2013 at 14:44:24.12
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully deleted [Registry Value] HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs\\bProtectTabs
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\adawarebp
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-796845957-329068152-515967899-1004\Software\SweetIM
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{257D19CC-4E67-4BBB-A49E-F0D42C477BB3}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Documents and Settings\Sam\Local Settings\Application Data\adawarebp"
Successfully deleted: [Folder] "C:\Documents and Settings\Sam\Local Settings\Application Data\cre"
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 07/10/2013 at 14:51:42.70
End of JRT log


#6 gringo_pr

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Posted 07 October 2013 - 12:20 PM


Hello cheapo91

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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#7 cheapo91

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Posted 07 October 2013 - 02:59 PM

Hi Gringo,

no problems when I run the combofix,big improvements when rebooting still  slow when opening internet pages,but so far so good.

 

This the combofix log as follow :

 

ComboFix 13-10-04.02 - Sam 07/10/2013  20:05:26.2.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1014.521 [GMT 1:00]
Running from: c:\documents and settings\Sam\My Documents\Downloads\ComboFix.exe
AV: Avira Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-07 to 2013-10-07  )))))))))))))))))))))))))))))))
.
.
2013-10-06 21:33 . 2013-09-15 23:50 7328304 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{C9B05F72-8DDA-4FDD-8F3D-BD3ADEDB1F40}\mpengine.dll
2013-09-30 12:02 . 2013-09-15 23:50 7328304 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-09-29 14:35 . 2013-09-29 14:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Ad-Aware Antivirus
2013-09-29 14:34 . 2013-10-07 12:17 -------- d-----w- c:\documents and settings\Sam\Application Data\LavasoftStatistics
2013-09-29 14:28 . 2013-09-29 14:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2013-09-29 14:28 . 2013-10-07 12:17 -------- d-----w- c:\program files\Ad-Aware Antivirus
2013-09-29 14:26 . 2013-09-29 14:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Downloaded Installations
2013-09-29 14:26 . 2013-09-29 14:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Ad-Aware Browsing Protection
2013-09-29 14:26 . 2013-09-29 14:26 -------- d-----w- c:\program files\Toolbar Cleaner
2013-09-29 14:26 . 2013-09-29 14:26 -------- d-----w- c:\documents and settings\Sam\Application Data\SecureSearch
2013-09-29 13:11 . 2013-09-29 13:11 -------- d-----w- c:\program files\Lavasoft
2013-09-29 13:04 . 2013-09-29 15:07 -------- d-----w- c:\documents and settings\Sam\Application Data\Ad-Aware Antivirus
2013-09-28 19:03 . 2013-09-28 19:03 -------- d-----w- c:\documents and settings\All Users\Anvisoft
2013-09-28 19:02 . 2013-10-07 13:00 -------- d-----w- c:\program files\Anvisoft
2013-09-28 11:18 . 2013-09-28 11:21 -------- d-----w- c:\documents and settings\Sam\Application Data\vlc
2013-09-28 10:48 . 2013-09-28 10:48 -------- d-----w- c:\documents and settings\Sam\Local Settings\Application Data\avgchrome
2013-09-28 10:47 . 2013-09-28 10:47 -------- d-----w- c:\documents and settings\Sam\Application Data\UpdaterEX
2013-09-27 22:55 . 2013-09-27 22:55 608 ----a-w- c:\windows\system32\F39D4DE6-98B8-4E05-91BD-549E8A8248BD.tmp
2013-09-27 22:52 . 2013-09-27 22:52 -------- d-----w- c:\documents and settings\Sam\Application Data\Avira
2013-09-27 22:32 . 2013-09-27 22:27 37352 ----a-w- c:\windows\system32\drivers\avkmgr.sys
2013-09-27 22:32 . 2013-09-27 22:27 136672 ----a-w- c:\windows\system32\drivers\avipbb.sys
2013-09-27 22:32 . 2013-09-27 22:27 88840 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2013-09-27 22:31 . 2013-09-27 22:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira
2013-09-27 22:31 . 2013-09-27 22:31 -------- d-----w- c:\program files\Avira
2013-09-27 15:05 . 2013-09-27 15:05 -------- d-----w- c:\program files\Common Files\BullGuard Ltd
2013-09-26 21:01 . 2013-09-26 21:12 -------- d-----w- c:\windows\system32\SDLiveupdate
2013-09-26 20:58 . 2013-09-26 20:58 -------- d-----w- c:\windows\system32\WaitingForMerge
2013-09-26 19:09 . 2013-09-27 15:20 -------- d-----w- c:\program files\Spybot - Search & Destroy
2013-09-26 19:09 . 2013-09-27 15:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2013-09-26 18:51 . 2013-09-26 18:59 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-09-26 18:21 . 2013-01-31 09:37 29984 ----a-w- c:\windows\system32\uxtuneup.dll
2013-09-26 17:52 . 2013-09-26 17:52 -------- d-----w- c:\documents and settings\LocalService\Application Data\TuneUp Software
2013-09-26 17:48 . 2013-01-31 09:38 32032 ----a-w- c:\windows\system32\TURegOpt.exe
2013-09-26 17:41 . 2013-09-26 18:20 -------- d-----w- c:\program files\TuneUp Utilities 2013
2013-09-26 17:41 . 2013-09-26 17:48 -------- d-----w- c:\documents and settings\All Users\Application Data\TuneUp Software
2013-09-26 17:39 . 2013-09-27 09:21 -------- d-sh--w- c:\documents and settings\All Users\Application Data\{C4ABDBC8-1C81-42C9-BFFC-4A68511E9E4F}
2013-09-26 17:38 . 2013-09-26 17:38 -------- d-----w- c:\documents and settings\Sam\Application Data\RealNetworks
2013-09-26 17:34 . 2013-09-26 17:35 -------- d-----w- c:\program files\RealNetworks
2013-09-26 17:34 . 2013-09-26 17:34 -------- d-----w- c:\documents and settings\All Users\Application Data\RealNetworks
2013-09-26 17:31 . 2013-09-26 17:31 -------- d-----w- c:\program files\Common Files\xing shared
2013-09-26 17:17 . 2013-09-26 17:16 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-09-26 16:57 . 2013-09-26 17:15 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-09-26 09:35 . 2013-08-10 14:18 117248 ----a-w- c:\windows\system32\MaxNative.exe
2013-09-26 09:24 . 2013-08-13 14:17 68576 ----a-w- c:\windows\system32\drivers\MaxProc64.sys
2013-09-26 09:24 . 2013-08-13 14:16 74208 ----a-w- c:\windows\system32\drivers\SDActMon2K.sys
2013-09-26 09:24 . 2013-08-13 14:17 77792 ----a-w- c:\windows\system32\drivers\MaxProtector64.sys
2013-09-26 09:23 . 2013-09-26 20:20 -------- d-----w- c:\program files\Max Spyware Detector
2013-09-26 09:22 . 2013-08-13 14:17 72160 ----a-w- c:\windows\system32\drivers\MaxMgr.sys
2013-09-26 09:22 . 2013-08-13 14:16 123360 ----a-w- c:\windows\system32\drivers\SDActMon.sys
2013-09-26 09:22 . 2013-08-13 14:17 13280 ----a-w- c:\windows\system32\drivers\004.sys
2013-09-26 09:22 . 2013-08-13 14:17 85984 ----a-w- c:\windows\system32\drivers\MaxProtector32.sys
2013-09-26 09:12 . 2013-09-26 09:24 -------- d-----w- c:\documents and settings\All Users\Application Data\Max Secure
2013-09-26 08:47 . 2013-09-26 09:36 -------- d-----w- c:\documents and settings\Sam\Application Data\GetRightToGo
2013-09-24 22:33 . 2013-09-24 22:33 -------- d-----w- c:\windows\ERUNT
2013-09-24 21:48 . 2013-10-07 13:21 -------- d-----w- C:\AdwCleaner
2013-09-23 15:48 . 2013-09-23 15:48 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\PCHealth
2013-09-18 22:14 . 2013-09-18 22:14 -------- d-----w- c:\documents and settings\Default User\Local Settings\Application Data\Trusteer
2013-09-18 21:04 . 2013-09-18 21:04 -------- d-----w- c:\documents and settings\Sam\Application Data\AVG2014
2013-09-18 21:00 . 2013-09-26 17:43 -------- d-----w- c:\documents and settings\Sam\Application Data\TuneUp Software
2013-09-18 20:53 . 2013-09-26 15:30 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG2014
2013-09-18 20:53 . 2013-09-26 15:29 -------- d-----w- C:\$AVG
2013-09-18 20:39 . 2013-09-26 15:34 -------- d-----w- c:\documents and settings\Sam\Local Settings\Application Data\Avg2014
2013-09-18 20:39 . 2013-09-18 20:39 -------- d-----w- c:\documents and settings\Sam\Local Settings\Application Data\MFAData
2013-09-18 20:16 . 2013-09-18 20:34 -------- d-----w- c:\windows\system32\MRT
2013-09-10 22:18 . 2013-09-10 22:18 97008 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-29 13:06 . 2013-02-19 20:22 13560 ----a-w- c:\windows\system32\drivers\gfibto.sys
2013-09-27 15:39 . 2013-05-31 13:19 113088 ----a-w- c:\windows\system32\BgGamingMonitor.dll
2013-09-26 17:15 . 2012-08-12 01:25 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-09-26 17:15 . 2012-01-10 09:54 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-09-19 20:25 . 2012-07-11 10:02 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-19 20:25 . 2012-01-09 09:10 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-09 01:56 . 2008-04-14 09:42 386560 ----a-w- c:\windows\system32\themeui.dll
2013-08-08 06:05 . 2008-04-14 09:42 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-08-08 06:05 . 2008-04-14 09:42 920064 ----a-w- c:\windows\system32\wininet.dll
2013-08-08 06:05 . 2008-04-14 09:41 43520 ------w- c:\windows\system32\licmgr10.dll
2013-08-08 06:05 . 2008-04-14 09:41 18944 ----a-w- c:\windows\system32\corpol.dll
2013-08-08 01:27 . 2013-08-08 01:27 1877760 ----a-w- c:\windows\system32\win32k.sys
2013-08-08 00:02 . 2008-04-14 04:07 385024 ------w- c:\windows\system32\html.iec
2013-08-07 03:22 . 2013-04-19 14:09 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-08-05 13:30 . 2008-04-14 09:42 1289728 ----a-w- c:\windows\system32\ole32.dll
2013-08-03 13:18 . 2006-10-18 21:47 1543680 ------w- c:\windows\system32\wmvdecod.dll
2013-07-10 10:37 . 2008-04-14 09:42 406016 ----a-w- c:\windows\system32\usp10.dll
2012-02-24 17:37 . 2012-03-19 00:57 887600 ----a-w- c:\program files\Common Files\AutoCompletePro.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-03 761946]
"SkyTel"="SkyTel.EXE" [2006-05-16 2879488]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-12-21 53248]
"Athan"="c:\program files\Athan\Athan.exe" [2012-10-22 1187840]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-28 16248320]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-23 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-23 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2005-11-11 1236992]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-09-05 958576]
"Ad-Aware Browsing Protection"="c:\documents and settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe" [2013-07-15 554384]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2013-09-27 347192]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2011-07-27 434080]
.
c:\documents and settings\Sam\Start Menu\Programs\Startup\
TalkTalk Setup CD Reporting Tool.exe [2010-8-2 725768]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-1-17 618557]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe  /startup [2008-5-26 123904]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"SynchronousUserGroupPolicy"= 0 (0x0)
"SynchronousMachineGroupPolicy"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-24 304128]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ   autocheck autochk *\0bootdelete\0bootdelete\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BsMain]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BsScanner]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"SDAutoScan"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Lavasoft\\AdAware SecureSearch Toolbar\\dtUser.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management 
.
R0 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [25/05/2012 11:52 21576]
R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [19/02/2013 21:22 13560]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [10/09/2013 23:18 97008]
R0 SDActMon;SDActMon;c:\windows\system32\drivers\SDActMon.sys [26/09/2013 10:22 123360]
R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [27/09/2013 23:32 37352]
R1 MaxProtector32;MaxProtector32;c:\windows\system32\drivers\MaxProtector32.sys [26/09/2013 10:22 85984]
R1 NovaShieldFilterDriver;NovaShieldFilterDriver;c:\windows\system32\drivers\NSKernel.sys [26/06/2012 10:48 789960]
R1 NovaShieldTDIDriver;NovaShieldTDIDriver;c:\windows\system32\drivers\NSNetmon.sys [26/06/2012 10:48 19272]
R1 RapportCerberus_56758;RapportCerberus_56758;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_56758.sys [18/09/2013 23:41 330960]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [10/09/2013 23:18 148688]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [10/09/2013 23:18 222416]
R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [27/09/2013 23:32 84024]
R2 GingerUpdateService;GingerUpdateService;c:\program files\Ginger\GingerUpdateService\GingerUpdateService.exe [08/09/2013 13:59 279848]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [10/09/2013 23:18 1435928]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files\RealNetworks\RealDownloader\rndlresolversvc.exe [14/08/2013 15:19 39056]
R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;c:\program files\TuneUp Utilities 2013\TuneUpUtilitiesService32.exe [31/01/2013 10:37 1724192]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\TuneUp Utilities 2013\TuneUpUtilitiesDriver32.sys [16/11/2012 16:38 10088]
S2 BsBackup;BullGuard backup service;c:\windows\System32\SvcHost.exe -k BullGuard_Backup [14/04/2008 10:42 14336]
S2 BsBhvScan;BsBhvScan;c:\program files\bullguard ltd\bullguard\BullGuardBhvScanner.exe --> c:\program files\bullguard ltd\bullguard\BullGuardBhvScanner.exe [?]
S2 BsMain;BullGuard main service;c:\windows\System32\SvcHost.exe -k BullGuard_Main [14/04/2008 10:42 14336]
S2 BsScanner;BsScanner;c:\program files\bullguard ltd\bullguard\BullGuardScanner.exe --> c:\program files\bullguard ltd\bullguard\BullGuardScanner.exe [?]
S2 BsUpdate;BsUpdate;c:\program files\bullguard ltd\bullguard\BullGuardUpdate.exe --> c:\program files\bullguard ltd\bullguard\BullGuardUpdate.exe [?]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [25/07/2013 08:52 162672]
S2 tor;Tor Win32 Service;c:\program files\Tor\tor.exe [03/01/2012 14:20 2745870]
S3 hxctlflt;hxctlflt;c:\windows\system32\drivers\hxctlflt.sys [08/02/2009 23:42 99968]
S3 S2usbser;S2 USB Device for Legacy Serial Communication;c:\windows\system32\drivers\S2usbser.sys [07/07/2012 11:15 103680]
S4 AntiVirWebService;Avira Web Protection;c:\program files\Avira\AntiVir Desktop\avwebgrd.exe [27/09/2013 23:32 815160]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
BullGuard_Backup REG_MULTI_SZ   BsBackup BsBackup
BullGuard_Main REG_MULTI_SZ   BsMain
BullGuard_Proxy REG_MULTI_SZ   BsMailProxy
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
UxTuneUp
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-02 15:16 1185744 ----a-w- c:\program files\Google\Chrome\Application\30.0.1599.66\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-07 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-11 20:27]
.
2013-10-07 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2012-01-03 16:09]
.
2013-10-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-03-09 22:10]
.
2013-10-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-03-09 22:10]
.
2013-10-07 c:\windows\Tasks\Microsoft Antimalware Scheduled Scan.job
- c:\program files\Microsoft Security Client\MpCmdRun.exe [2013-06-20 17:05]
.
2013-10-07 c:\windows\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-796845957-329068152-515967899-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-08-14 16:13]
.
2013-10-06 c:\windows\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-796845957-329068152-515967899-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-08-14 16:13]
.
2013-10-07 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-796845957-329068152-515967899-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-08-14 16:13]
.
2013-10-07 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-796845957-329068152-515967899-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-08-14 16:13]
.
2013-10-07 c:\windows\Tasks\Windows Codec Update Service.job
- c:\program files\Essentials Codec Pack\WECPUpdate.exe [2012-02-03 09:14]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uInternet Connection Wizard,ShellNext = iexplore
IE: E&xporter vers Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
LSP: c:\program files\Avira\AntiVir Desktop\avsda.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/3.0.1.0/GarminAxControl.CAB
.
- - - - ORPHANS REMOVED - - - -
.
Notify-TPSvc - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-10-07 20:21
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
  Shell = Explorer.exe? 
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
  Userinit = c:\windows\system32\userinit.exe,? 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\WPAEvents]
@Denied: (Full) (LocalSystem)
"OOBETimer"=hex:31,53,04,eb,fa,ed,2b,8d,6a,63,b6,7b
"LastWPAEventLogged"=hex:dc,07,01,00,01,00,02,00,0f,00,13,00,0f,00,a5,01
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(728)
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'lsass.exe'(784)
c:\program files\Avira\AntiVir Desktop\avsda.dll
.
- - - - - - - > 'explorer.exe'(3132)
c:\windows\system32\WININET.dll
c:\program files\Windows Desktop Search\deskbar.dll
c:\program files\Windows Desktop Search\en-us\dbres.dll.mui
c:\program files\Windows Desktop Search\dbres.dll
c:\program files\Windows Desktop Search\wordwheel.dll
c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
c:\program files\Windows Desktop Search\msnlExtRes.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2013-10-07  20:27:40
ComboFix-quarantined-files.txt  2013-10-07 19:27
ComboFix2.txt  2013-09-27 21:31
.
Pre-Run: 28,454,912,000 bytes free
Post-Run: 28,446,457,856 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - 261AD270F73985145D0F40F6EF28AD93
8F558EB6672622401DA993E1E865C861


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:21 PM

Posted 07 October 2013 - 08:53 PM



Hello cheapo91


:multiple Anti Virus programs:
  • It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:


    AV: Avira Desktop
    AV: Microsoft Security Essentials



    Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

    Please remove all but one of them.

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

File::
c:\program files\Common Files\AutoCompletePro.exe
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 cheapo91

cheapo91
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:01:21 AM

Posted 08 October 2013 - 07:53 AM

Hi Gringo,

I hope I have done it as you said,

when I run the combofix I had no problems and booting up as normal and surfing the net its ok for the time being.

Cheers,

 

combofix as folloow:

 

ComboFix 13-10-04.02 - Sam 08/10/2013   9:52.3.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1014.485 [GMT 1:00]
Running from: c:\documents and settings\Sam\My Documents\Downloads\ComboFix.exe
Command switches used :: c:\documents and settings\Sam\Desktop\CFScript.txt
AV: Avira Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
FILE ::
"c:\program files\Common Files\AutoCompletePro.exe"
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Common Files\AutoCompletePro.exe
c:\windows\EventSystem.log
c:\windows\system32\Desktop_.ini
c:\windows\system32\uxt36.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-08 to 2013-10-08  )))))))))))))))))))))))))))))))
.
.
2013-10-07 19:37 . 2013-10-07 19:45 -------- d-----w- c:\documents and settings\Sam\Local Settings\Application Data\adawarebp
2013-09-29 14:35 . 2013-09-29 14:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Ad-Aware Antivirus
2013-09-29 14:34 . 2013-10-07 12:17 -------- d-----w- c:\documents and settings\Sam\Application Data\LavasoftStatistics
2013-09-29 14:28 . 2013-09-29 14:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2013-09-29 14:28 . 2013-10-07 12:17 -------- d-----w- c:\program files\Ad-Aware Antivirus
2013-09-29 14:26 . 2013-09-29 14:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Downloaded Installations
2013-09-29 14:26 . 2013-09-29 14:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Ad-Aware Browsing Protection
2013-09-29 14:26 . 2013-09-29 14:26 -------- d-----w- c:\program files\Toolbar Cleaner
2013-09-29 14:26 . 2013-09-29 14:26 -------- d-----w- c:\documents and settings\Sam\Application Data\SecureSearch
2013-09-29 13:11 . 2013-09-29 13:11 -------- d-----w- c:\program files\Lavasoft
2013-09-29 13:04 . 2013-09-29 15:07 -------- d-----w- c:\documents and settings\Sam\Application Data\Ad-Aware Antivirus
2013-09-28 19:03 . 2013-09-28 19:03 -------- d-----w- c:\documents and settings\All Users\Anvisoft
2013-09-28 19:02 . 2013-10-07 13:00 -------- d-----w- c:\program files\Anvisoft
2013-09-28 11:18 . 2013-09-28 11:21 -------- d-----w- c:\documents and settings\Sam\Application Data\vlc
2013-09-28 10:48 . 2013-09-28 10:48 -------- d-----w- c:\documents and settings\Sam\Local Settings\Application Data\avgchrome
2013-09-28 10:47 . 2013-09-28 10:47 -------- d-----w- c:\documents and settings\Sam\Application Data\UpdaterEX
2013-09-27 22:55 . 2013-09-27 22:55 608 ----a-w- c:\windows\system32\F39D4DE6-98B8-4E05-91BD-549E8A8248BD.tmp
2013-09-27 22:52 . 2013-09-27 22:52 -------- d-----w- c:\documents and settings\Sam\Application Data\Avira
2013-09-27 22:32 . 2013-09-27 22:27 37352 ----a-w- c:\windows\system32\drivers\avkmgr.sys
2013-09-27 22:32 . 2013-09-27 22:27 136672 ----a-w- c:\windows\system32\drivers\avipbb.sys
2013-09-27 22:32 . 2013-09-27 22:27 88840 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2013-09-27 22:31 . 2013-09-27 22:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira
2013-09-27 22:31 . 2013-09-27 22:31 -------- d-----w- c:\program files\Avira
2013-09-27 15:05 . 2013-09-27 15:05 -------- d-----w- c:\program files\Common Files\BullGuard Ltd
2013-09-26 21:01 . 2013-09-26 21:12 -------- d-----w- c:\windows\system32\SDLiveupdate
2013-09-26 20:58 . 2013-09-26 20:58 -------- d-----w- c:\windows\system32\WaitingForMerge
2013-09-26 19:09 . 2013-09-27 15:20 -------- d-----w- c:\program files\Spybot - Search & Destroy
2013-09-26 19:09 . 2013-09-27 15:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2013-09-26 18:51 . 2013-09-26 18:59 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-09-26 17:52 . 2013-09-26 17:52 -------- d-----w- c:\documents and settings\LocalService\Application Data\TuneUp Software
2013-09-26 17:41 . 2013-09-26 17:48 -------- d-----w- c:\documents and settings\All Users\Application Data\TuneUp Software
2013-09-26 17:39 . 2013-09-27 09:21 -------- d-sh--w- c:\documents and settings\All Users\Application Data\{C4ABDBC8-1C81-42C9-BFFC-4A68511E9E4F}
2013-09-26 17:38 . 2013-09-26 17:38 -------- d-----w- c:\documents and settings\Sam\Application Data\RealNetworks
2013-09-26 17:34 . 2013-09-26 17:35 -------- d-----w- c:\program files\RealNetworks
2013-09-26 17:34 . 2013-09-26 17:34 -------- d-----w- c:\documents and settings\All Users\Application Data\RealNetworks
2013-09-26 17:31 . 2013-09-26 17:31 -------- d-----w- c:\program files\Common Files\xing shared
2013-09-26 17:17 . 2013-09-26 17:16 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-09-26 16:57 . 2013-09-26 17:15 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-09-26 09:35 . 2013-08-10 14:18 117248 ----a-w- c:\windows\system32\MaxNative.exe
2013-09-26 09:24 . 2013-08-13 14:17 68576 ----a-w- c:\windows\system32\drivers\MaxProc64.sys
2013-09-26 09:24 . 2013-08-13 14:16 74208 ----a-w- c:\windows\system32\drivers\SDActMon2K.sys
2013-09-26 09:24 . 2013-08-13 14:17 77792 ----a-w- c:\windows\system32\drivers\MaxProtector64.sys
2013-09-26 09:23 . 2013-09-26 20:20 -------- d-----w- c:\program files\Max Spyware Detector
2013-09-26 09:22 . 2013-08-13 14:17 72160 ----a-w- c:\windows\system32\drivers\MaxMgr.sys
2013-09-26 09:22 . 2013-08-13 14:16 123360 ----a-w- c:\windows\system32\drivers\SDActMon.sys
2013-09-26 09:22 . 2013-08-13 14:17 13280 ----a-w- c:\windows\system32\drivers\004.sys
2013-09-26 09:22 . 2013-08-13 14:17 85984 ----a-w- c:\windows\system32\drivers\MaxProtector32.sys
2013-09-26 09:12 . 2013-09-26 09:24 -------- d-----w- c:\documents and settings\All Users\Application Data\Max Secure
2013-09-26 08:47 . 2013-09-26 09:36 -------- d-----w- c:\documents and settings\Sam\Application Data\GetRightToGo
2013-09-24 22:33 . 2013-09-24 22:33 -------- d-----w- c:\windows\ERUNT
2013-09-24 21:48 . 2013-10-07 13:21 -------- d-----w- C:\AdwCleaner
2013-09-23 15:48 . 2013-09-23 15:48 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\PCHealth
2013-09-18 22:14 . 2013-09-18 22:14 -------- d-----w- c:\documents and settings\Default User\Local Settings\Application Data\Trusteer
2013-09-18 21:04 . 2013-09-18 21:04 -------- d-----w- c:\documents and settings\Sam\Application Data\AVG2014
2013-09-18 21:00 . 2013-09-26 17:43 -------- d-----w- c:\documents and settings\Sam\Application Data\TuneUp Software
2013-09-18 20:53 . 2013-09-26 15:30 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG2014
2013-09-18 20:53 . 2013-09-26 15:29 -------- d-----w- C:\$AVG
2013-09-18 20:39 . 2013-09-26 15:34 -------- d-----w- c:\documents and settings\Sam\Local Settings\Application Data\Avg2014
2013-09-18 20:39 . 2013-09-18 20:39 -------- d-----w- c:\documents and settings\Sam\Local Settings\Application Data\MFAData
2013-09-18 20:16 . 2013-09-18 20:34 -------- d-----w- c:\windows\system32\MRT
2013-09-10 22:18 . 2013-09-10 22:18 97008 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-09-29 13:06 . 2013-02-19 20:22 13560 ----a-w- c:\windows\system32\drivers\gfibto.sys
2013-09-27 15:39 . 2013-05-31 13:19 113088 ----a-w- c:\windows\system32\BgGamingMonitor.dll
2013-09-26 17:15 . 2012-08-12 01:25 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-09-26 17:15 . 2012-01-10 09:54 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-09-19 20:25 . 2012-07-11 10:02 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-19 20:25 . 2012-01-09 09:10 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-09 01:56 . 2008-04-14 09:42 386560 ----a-w- c:\windows\system32\themeui.dll
2013-08-08 06:05 . 2008-04-14 09:42 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-08-08 06:05 . 2008-04-14 09:42 920064 ----a-w- c:\windows\system32\wininet.dll
2013-08-08 06:05 . 2008-04-14 09:41 43520 ------w- c:\windows\system32\licmgr10.dll
2013-08-08 06:05 . 2008-04-14 09:41 18944 ----a-w- c:\windows\system32\corpol.dll
2013-08-08 01:27 . 2013-08-08 01:27 1877760 ----a-w- c:\windows\system32\win32k.sys
2013-08-08 00:02 . 2008-04-14 04:07 385024 ------w- c:\windows\system32\html.iec
2013-08-07 03:22 . 2013-04-19 14:09 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-08-05 13:30 . 2008-04-14 09:42 1289728 ----a-w- c:\windows\system32\ole32.dll
2013-08-03 13:18 . 2006-10-18 21:47 1543680 ------w- c:\windows\system32\wmvdecod.dll
2013-07-10 10:37 . 2008-04-14 09:42 406016 ----a-w- c:\windows\system32\usp10.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-03 761946]
"SkyTel"="SkyTel.EXE" [2006-05-16 2879488]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-12-21 53248]
"Athan"="c:\program files\Athan\Athan.exe" [2012-10-22 1187840]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-28 16248320]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-23 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-23 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2005-11-11 1236992]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-09-05 958576]
"Ad-Aware Browsing Protection"="c:\documents and settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe" [2013-07-15 554384]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2013-09-27 347192]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2011-07-27 434080]
.
c:\documents and settings\Sam\Start Menu\Programs\Startup\
TalkTalk Setup CD Reporting Tool.exe [2010-8-2 725768]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-1-17 618557]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe  /startup [2008-5-26 123904]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"SynchronousUserGroupPolicy"= 0 (0x0)
"SynchronousMachineGroupPolicy"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-24 304128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\TPSvc]
 [BU]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ   autocheck autochk *\0bootdelete\0bootdelete\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BsMain]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Lavasoft\\AdAware SecureSearch Toolbar\\dtUser.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management 
.
R0 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [25/05/2012 11:52 21576]
R0 gfibto;gfibto;c:\windows\system32\drivers\gfibto.sys [19/02/2013 21:22 13560]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [10/09/2013 23:18 97008]
R0 SDActMon;SDActMon;c:\windows\system32\drivers\SDActMon.sys [26/09/2013 10:22 123360]
R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [27/09/2013 23:32 37352]
R1 MaxProtector32;MaxProtector32;c:\windows\system32\drivers\MaxProtector32.sys [26/09/2013 10:22 85984]
R1 NovaShieldFilterDriver;NovaShieldFilterDriver;c:\windows\system32\drivers\NSKernel.sys [26/06/2012 10:48 789960]
R1 NovaShieldTDIDriver;NovaShieldTDIDriver;c:\windows\system32\drivers\NSNetmon.sys [26/06/2012 10:48 19272]
R1 RapportCerberus_56758;RapportCerberus_56758;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_56758.sys [18/09/2013 23:41 330960]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [10/09/2013 23:18 148688]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [10/09/2013 23:18 222416]
R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [27/09/2013 23:32 84024]
R2 GingerUpdateService;GingerUpdateService;c:\program files\Ginger\GingerUpdateService\GingerUpdateService.exe [08/09/2013 13:59 279848]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [10/09/2013 23:18 1435928]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files\RealNetworks\RealDownloader\rndlresolversvc.exe [14/08/2013 15:19 39056]
S2 BsBackup;BullGuard backup service;c:\windows\System32\SvcHost.exe -k BullGuard_Backup [14/04/2008 10:42 14336]
S2 BsMain;BullGuard main service;c:\windows\System32\SvcHost.exe -k BullGuard_Main [14/04/2008 10:42 14336]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [25/07/2013 08:52 162672]
S2 tor;Tor Win32 Service;c:\program files\Tor\tor.exe [03/01/2012 14:20 2745870]
S3 hxctlflt;hxctlflt;c:\windows\system32\drivers\hxctlflt.sys [08/02/2009 23:42 99968]
S3 S2usbser;S2 USB Device for Legacy Serial Communication;c:\windows\system32\drivers\S2usbser.sys [07/07/2012 11:15 103680]
S4 AntiVirWebService;Avira Web Protection;c:\program files\Avira\AntiVir Desktop\avwebgrd.exe [27/09/2013 23:32 815160]
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - TuneUpUtilitiesDrv
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
BullGuard_Backup REG_MULTI_SZ   BsBackup BsBackup
BullGuard_Main REG_MULTI_SZ   BsMain
BullGuard_Proxy REG_MULTI_SZ   BsMailProxy
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-07 20:09 1185744 ----a-w- c:\program files\Google\Chrome\Application\30.0.1599.69\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-08 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-11 20:27]
.
2013-10-08 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2012-01-03 16:09]
.
2013-10-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-03-09 22:10]
.
2013-10-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-03-09 22:10]
.
2013-10-08 c:\windows\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-796845957-329068152-515967899-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-08-14 16:13]
.
2013-10-08 c:\windows\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-796845957-329068152-515967899-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-08-14 16:13]
.
2013-10-08 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-796845957-329068152-515967899-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-08-14 16:13]
.
2013-10-07 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-796845957-329068152-515967899-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-08-14 16:13]
.
2013-10-08 c:\windows\Tasks\Windows Codec Update Service.job
- c:\program files\Essentials Codec Pack\WECPUpdate.exe [2012-02-03 09:14]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uInternet Connection Wizard,ShellNext = iexplore
IE: E&xporter vers Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
LSP: c:\program files\Avira\AntiVir Desktop\avsda.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/3.0.1.0/GarminAxControl.CAB
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-BsScanner
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-10-08 10:39
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ... 
.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
  Shell = Explorer.exe? 
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
  Userinit = c:\windows\system32\userinit.exe,? 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_8_800_175_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\WPAEvents]
@Denied: (Full) (LocalSystem)
"OOBETimer"=hex:31,53,04,eb,fa,ed,2b,8d,6a,63,b6,7b
"LastWPAEventLogged"=hex:dc,07,01,00,01,00,02,00,0f,00,13,00,0f,00,a5,01
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(892)
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'lsass.exe'(948)
c:\program files\Avira\AntiVir Desktop\avsda.dll
.
Completion time: 2013-10-08  10:43:30
ComboFix-quarantined-files.txt  2013-10-08 09:43
ComboFix2.txt  2013-10-07 19:27
ComboFix3.txt  2013-09-27 21:31
.
Pre-Run: 29,472,817,152 bytes free
Post-Run: 29,461,434,368 bytes free
.
- - End Of File - - E3A55AC554E60A946D8E9B4E1A379E4E
8F558EB6672622401DA993E1E865C861


#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:21 PM

Posted 08 October 2013 - 12:31 PM









Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Java 7 Update 25
      Java™ SE Runtime Environment 6 Update 1
      JavaFX 2.1.1




Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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Proud Graduate Of Malware Removal University

#11 cheapo91

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Posted 08 October 2013 - 02:37 PM

Hi Gringo,
 
No problems when running all the tasks the computer running very smooth for the time being fingers crossed,Thankyou.
 
  • Log From MBAM
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.10.08.06
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Sam :: SAM-093369E63A2 [administrator]
 
08/10/2013 19:26:30
mbam-log-2013-10-08 (19-26-30).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 216253
Time elapsed: 51 minute(s), 13 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 1
HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURLs|Tabs (Trojan.StartPage) -> Data: http://www.searchgol.com/?babsrc=NT_ss&mntrId=FA070016D4648260&affID=119357&tsp=5019 -> Quarantined and deleted successfully.
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 1
C:\Documents and Settings\Sam\My Documents\Downloads\flplayer_setup (1).exe (PUP.Optional.InstallCore) -> No action taken.
 
(end)
 
 
 
  • report from Hijackthis
 
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:27:54, on 08/10/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
 
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Ginger\GingerUpdateService\GingerUpdateService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Athan\Athan.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\DOCUME~1\Sam\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Essentials Codec Pack\WECPUpdate.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\notepad.exe
C:\Documents and Settings\Sam\My Documents\Downloads\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Ginger Grammar & Spell Checker - {0877c1fc-19c6-4fe2-8e3d-699d8edb2964} - C:\Program Files\Ginger\GingerIEAddin\adxloader.dll
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: (no name) - !{724d43a0-0d85-11d4-9908-00400523e39a} - (no file)
O3 - Toolbar: (no name) - !{759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - (no file)
O3 - Toolbar: (no name) - !{8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - (no file)
O3 - Toolbar: (no name) - !{98889811-442D-49dd-99D7-DC866BE87DBC} - (no file)
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [Athan] C:\Program Files\Athan\Athan.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\Documents and Settings\All Users\Application Data\Ad-Aware Browsing Protection\adawarebp.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: TalkTalk Setup CD Reporting Tool.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Report to BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: TPSvc - Invalid registry found
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: GingerUpdateService - Ginger Software - C:\Program Files\Ginger\GingerUpdateService\GingerUpdateService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Tor Win32 Service (tor) - Unknown owner - C:\Program Files\Tor\tor.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
 
--
End of file - 8807 bytes


#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 08 October 2013 - 06:29 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
      O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
      O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - Startup: TalkTalk Setup CD Reporting Tool.exe
      O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 cheapo91

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Posted 09 October 2013 - 10:57 AM

Hi Gringo,

As instructed this is my logs from Eset scan.

Cheers,

 

C:\Documents and Settings\Sam\My Documents\Downloads\cbsi-3_2_0_34-10912909.exe a variant of Win32/CNETInstaller.A application
C:\Documents and Settings\Sam\My Documents\Downloads\cbsidlm-tr1_5-Spy_Cleaner_Gold-10301484.exe multiple threats
C:\Documents and Settings\Sam\My Documents\Downloads\flplayer_setup (1).exe Win32/InstallCore.DF application
C:\Documents and Settings\Sam\My Documents\Downloads\gusetup.exe multiple threats
C:\Documents and Settings\Sam\My Documents\Downloads\pal_install_a729_r1100_p128.exe a variant of Win32/Bundled.Toolbar.Ask application
C:\Documents and Settings\Sam\My Documents\Downloads\winzip160.exe Win32/OpenCandy application
C:\Program Files\Avira\AntiVir Desktop\offercast_avirav7_.exe a variant of Win32/Bundled.Toolbar.Ask.D application
C:\Program Files\Glary Utilities\ApnIC.dll a variant of Win32/Bundled.Toolbar.Ask application
C:\Program Files\Glary Utilities\ApnToolbarInstaller.exe a variant of Win32/Bundled.Toolbar.Ask application
C:\Program Files\Glary Utilities\v9gls.exe probably a variant of Win32/ELEX application
C:\Program Files\Max Spyware Detector\LiveUpdate.exe a variant of Win32/MaxPCsecure application
C:\Program Files\~BabylonToolbar\~BabylonToolbar\~1.5.3.17\~bh\~BabylonToolbar.dll Win32/Toolbar.Babylon application


#14 gringo_pr

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    Bleepin Gringo


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Posted 09 October 2013 - 12:22 PM


Hello cheapo91

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Documents and Settings\Sam\My Documents\Downloads\cbsi-3_2_0_34-10912909.exe"
    del /f /s /q "C:\Documents and Settings\Sam\My Documents\Downloads\cbsidlm-tr1_5-Spy_Cleaner_Gold-10301484.exe"
    del /f /s /q "C:\Documents and Settings\Sam\My Documents\Downloads\flplayer_setup (1).exe"
    del /f /s /q "C:\Documents and Settings\Sam\My Documents\Downloads\gusetup.exe"
    del /f /s /q "C:\Documents and Settings\Sam\My Documents\Downloads\pal_install_a729_r1100_p128.exe"
    del /f /s /q "C:\Documents and Settings\Sam\My Documents\Downloads\winzip160.exe"
    del /f /s /q "C:\Program Files\Avira\AntiVir Desktop\offercast_avirav7_.exe"
    del /f /s /q "C:\Program Files\Glary Utilities\ApnIC.dll"
    del /f /s /q "C:\Program Files\Glary Utilities\ApnToolbarInstaller.exe"
    del /f /s /q "C:\Program Files\Glary Utilities\v9gls.exe"
    del /f /s /q "C:\Program Files\Max Spyware Detector\LiveUpdate.exe"
    del /f /s /q "C:\Program Files\~BabylonToolbar\~BabylonToolbar\~1.5.3.17\~bh\~BabylonToolbar.dll"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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#15 cheapo91

cheapo91
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Posted 09 October 2013 - 03:50 PM

Hi Gringo,

I appreciate very much your help and I thankyou for your time helping me to go through my infected PC.

I have a question to ask you if you dont mind in your last message you asked me to remove this: O4 - Startup: TalkTalk Setup CD Reporting Tool.exeitem by using HijackThis .

Following your advice I used the winpatrol and I have noticed the item is not deleted and is listed in the start up program.

have I not deleted properly??

Cheers






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