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BSOD ntoskme.exe+6f880


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#1 cdhodgdon

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Posted 06 October 2013 - 03:14 PM

sorry goof my title it should be BSOD ntoskml.exe+6f880

 

I am helping my dad with his computer.  He has gotten several BSOD of the last 24 hours and it shows to be linked to this.  I have included information about his machine and such below.

 

Dell Optiplex 780

Factory machine, though it came with Windows 7 Pro 32 bit, we did a full clean install of Windows 7 Pro 64 bit, using a dell factory disk.

8 gigs of ram

 

ntoskml.exe+6f880

 

Dump file: http://www.mediafire.com/?i8iq3kyvcb69v11

 

Results File: http://www.mediafire.com/?fhc3tl8ra6cdtj7

 

Running SFC /SCANNOW, will report its findings when it finishes.

 


Edited by cdhodgdon, 06 October 2013 - 03:18 PM.


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#2 cdhodgdon

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Posted 06 October 2013 - 03:27 PM

Results from the SFC /SCANNOW:

 

Statement in CMD

"Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some of them.  Details are included in the CBS.Log windir\Logs\CBS\CBS.log

 

Here is the log file http://www.mediafire.com/?a5r9ip28kqan1zk



#3 cdhodgdon

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Posted 06 October 2013 - 03:54 PM

Afer I reboot the computer from this first SFC /SCANNOW, I ran it again and it showed all was fine.  But I'm still concerned about those dump files.  Thanks



#4 hamluis

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Posted 06 October 2013 - 04:12 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis



#5 cdhodgdon

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Posted 06 October 2013 - 08:28 PM

Ok, I had included the results for the MinitToolBox, as a link in my first post, but here is the result below.  I will work on getting the Snapshot later.

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by David (administrator) on 06-10-2013 at 14:56:41
Running from "C:\Users\David\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3L35FEIL"
Microsoft Windows 7 Professional   (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/06/2013 02:00:14 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 01:48:59 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 01:46:35 PM) (Source: ACT! Scheduler) (User: )
Description: Service cannot be started. System.Exception: Unable to start scheduler service. Missing server configuration information.
   at Act.Scheduler.SchedulerService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/06/2013 00:39:53 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 00:37:38 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 00:35:06 PM) (Source: ACT! Scheduler) (User: )
Description: Service cannot be started. System.Exception: Unable to start scheduler service. Missing server configuration information.
   at Act.Scheduler.SchedulerService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/06/2013 10:57:14 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 10:53:59 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 10:51:35 AM) (Source: ACT! Scheduler) (User: )
Description: Service cannot be started. System.Exception: Unable to start scheduler service. Missing server configuration information.
   at Act.Scheduler.SchedulerService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/06/2013 10:40:13 AM) (Source: MsiInstaller) (User: David780)
Description: Product: DraftSight -- This version of DraftSight does not support Windows 64-bit.  Please download and install the 64-bit version of DraftSight.


System errors:
=============
Error: (10/06/2013 01:46:30 PM) (Source: BugCheck) (User: )
Description: 0x00000050 (0xfffff8a082124758, 0x0000000000000001, 0xfffff88001463a3f, 0x0000000000000005)C:\Windows\MEMORY.DMP100613-14976-01

Error: (10/06/2013 01:46:27 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:44:13 PM on ?10/?6/?2013 was unexpected.

Error: (10/06/2013 00:34:57 PM) (Source: BugCheck) (User: )
Description: 0x00000050 (0xfffff8a08b2fdf88, 0x0000000000000001, 0xfffff8800117b920, 0x0000000000000005)C:\Windows\MEMORY.DMP100613-18142-01

Error: (10/06/2013 00:34:54 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:32:39 PM on ?10/?6/?2013 was unexpected.

Error: (10/06/2013 10:50:33 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (10/06/2013 08:08:42 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Service Pack 1 for Microsoft Office 2010 (KB2510690 ) 64-bit Edition.

Error: (10/06/2013 06:25:04 AM) (Source: BugCheck) (User: )
Description: 0x00000019 (0x0000000000000022, 0xfffff8a08f9db000, 0x0000000000000001, 0x0000000000000000)C:\Windows\MEMORY.DMP100613-15802-01

Error: (10/06/2013 06:25:04 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:23:00 AM on ?10/?6/?2013 was unexpected.

Error: (10/06/2013 03:04:29 AM) (Source: BugCheck) (User: )
Description: 0x0000007a (0x0000000000000001, 0xffffffffc0000005, 0xfffffa800a574230, 0xfffff6800035d000)C:\Windows\MEMORY.DMP100613-20373-01

Error: (10/06/2013 03:04:29 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:02:24 AM on ?10/?6/?2013 was unexpected.


Microsoft Office Sessions:
=========================
Error: (10/06/2013 02:00:14 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 01:48:59 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 01:46:35 PM) (Source: ACT! Scheduler)(User: )
Description: Service cannot be started. System.Exception: Unable to start scheduler service. Missing server configuration information.
   at Act.Scheduler.SchedulerService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/06/2013 00:39:53 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 00:37:38 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 00:35:06 PM) (Source: ACT! Scheduler)(User: )
Description: Service cannot be started. System.Exception: Unable to start scheduler service. Missing server configuration information.
   at Act.Scheduler.SchedulerService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/06/2013 10:57:14 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 10:53:59 AM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.

Error: (10/06/2013 10:51:35 AM) (Source: ACT! Scheduler)(User: )
Description: Service cannot be started. System.Exception: Unable to start scheduler service. Missing server configuration information.
   at Act.Scheduler.SchedulerService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (10/06/2013 10:40:13 AM) (Source: MsiInstaller)(User: David780)
Description: Product: DraftSight -- This version of DraftSight does not support Windows 64-bit.  Please download and install the 64-bit version of DraftSight.(NULL)(NULL)(NULL)(NULL)(NULL)


=========================== Installed Programs ============================

ACT! by Sage 2010 (Version: 12.0.0.0)
Adobe Flash Player 11 ActiveX (Version: 11.8.800.175)
Adobe Reader XI (11.0.04) (Version: 11.0.04)
AutoSizer
azzCardfile 4.0c
Belarc Advisor 8.3 (Version: 8.3.2.0)
Brother HL-2040 (Version: 1.00)
Carbonite (Version: 5.4.10 build 3513  (Sep-18-2013))
Classic Menu for Office 2010 and 2013 (Version: 5.85)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Dell System Detect (Version: 5.3.0.3)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4413.1752)
Google Update Helper (Version: 1.3.21.153)
Laplink Gold (Version: 15.101.107.00)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.3.0215.0)
Microsoft Security Essentials (Version: 4.3.215.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2005 Express Edition (ACT7) (Version: 9.4.5000.00)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSVCRT (Version: 15.4.2862.0708)
My Dell (Version: 3.4.6308.28)
NirSoft BlueScreenView
PowerDVD DX (Version: 8.3.6029)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE 10.3 (Version: 10.3)
Roxio Creator DE 10.3 (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio Update Manager (Version: 6.0.0)
SoundMAX (Version: 6.10.2.7280)
TeamViewer 8 (Version: 8.0.22298)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2597091) 64-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760758) 64-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 64-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
WinZip 15.0 (Version: 15.0.9334)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 20%
Total physical RAM: 8125.59 MB
Available physical RAM: 6446.87 MB
Total Pagefile: 16249.32 MB
Available Pagefile: 14438.77 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.26 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:297.91 GB) (Free:252.86 GB) NTFS
4 Drive f: (SOFTWARE) (Removable) (Total:14.83 GB) (Free:4.62 GB) FAT32

========================= Users: ========================================

User accounts for \\DAVID780

Administrator            David                    Guest                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 


Edited by cdhodgdon, 06 October 2013 - 08:30 PM.


#6 cdhodgdon

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Posted 06 October 2013 - 10:32 PM

Speccy Post

(PS, the system did have a ATI installed video card, which we removed earlier, but seemed to do ok for a bit, then had another BSOD while running updates, maybe still some ATI drivers that might be an issue.  Let me know and I can check things for that as well)

 

http://speccy.piriform.com/results/GPHiNG8iKSKqR6XIpwYccBg



#7 hamluis

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Posted 07 October 2013 - 09:13 AM

298GB ARRAY (RAID)
 
You need to check your BIOS settings and ensure that you do not have RAID enabled.
 
Hard Drives
    ARRAY       Manufacturer: Unknown manufacture     Capacity: 298 GB      Real size: 320,070,483,968 bytes
    RAID Type: Software RAID      S.M.A.R.T  S.M.A.R.T not supported
 
Needs to be checked out...no such thing as 1-drive RAID, could indicate failing CMOS battery, IMO.
 
Windows install dated 5 Oct 2013.
 
atieclxx.exe and atiesrxx.exe running, ATI driver files.`
 
Not supported for Win 7:  ACT! by Sage 2010 (Version: 12.0.0.0).  Please uninstall this.
 
Louis
 
 
 


#8 cdhodgdon

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Posted 07 October 2013 - 09:35 AM

Louis,

 

I will track down and remore the ati drivers, as we have pulled the ATI card out.

 

As far as raid, this computer came from Dell with RAID enabled.  I have physically confirmed this, the computer has two identical SATA drives and it shows them as RAID in the BIOS.

 

I will also have to check on the ACT! by Sage.  I believe my dad is running the same one on another Windows 7 machine, but I will have him confirm the edition he has and take care of those issues as needed.



#9 hamluis

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Posted 07 October 2013 - 09:39 AM

If you visit the Sage website...or look at any version of their product...you will see that invoking updates is their method of dealing with new O/Ses.  You can also Google that version and see what O/Ses it's compatible with.

 

Louis



#10 cdhodgdon

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Posted 07 October 2013 - 09:45 AM

I did see something when I Googled it about not working with Office 2010 without some type of add-ons, so I will be checking into this further on that part.  Thanks



#11 cdhodgdon

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Posted 08 October 2013 - 06:20 PM

My dad emailed me again today and had some more crashes, so I went through and got the dmp files for today.  I am not sure whats up,

 

http://www.mediafire.com/?tt682j2bm62ghf8

 

I may just end up doing a complete clean install again, since we really have not add much to the computer yet.  I just wonder if that will fix it.



#12 hamluis

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Posted 09 October 2013 - 07:33 AM

There are only two known instances where a clean install will not necessarily prove to be effective:

 

a.  Hardware problems

 

b.  Some types of malware problems.

 

BC has forums where those two types of issues can be properly addressed.

 

Rather than try to interpret dump files, I prefer to use the following tool.

 

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

 

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

 

Save the report as BSOD.txt.

 

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

 

Louis



#13 cdhodgdon

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Posted 09 October 2013 - 12:28 PM

Ok, I used the viewer and copied all the items below.:

 

==================================================
Dump File         : 100913-34710-01.dmp
Crash Time        : 10/9/2013 10:14:50 AM
Bug Check String  : PFN_LIST_CORRUPT
Bug Check Code    : 0x0000004e
Parameter 1       : 00000000`00000002
Parameter 2       : 00000000`001786a7
Parameter 3       : 00000000`0023bfff
Parameter 4       : 00000000`00000001
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100913-34710-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 278,864
Dump File Time    : 10/9/2013 10:16:39 AM
==================================================

==================================================
Dump File         : 100713-52229-01.dmp
Crash Time        : 10/7/2013 10:18:57 PM
Bug Check String  : NTFS_FILE_SYSTEM
Bug Check Code    : 0x00000024
Parameter 1       : 00000000`001904fb
Parameter 2       : fffff880`07859a88
Parameter 3       : fffff880`078592f0
Parameter 4       : fffff880`012d41d3
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+c01d3
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100713-52229-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 278,872
Dump File Time    : 10/7/2013 10:25:51 PM
==================================================

==================================================
Dump File         : 100713-19718-01.dmp
Crash Time        : 10/7/2013 6:33:52 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041790
Parameter 2       : fffffa80`063b3e20
Parameter 3       : 00000000`0000ffff
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100713-19718-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 278,520
Dump File Time    : 10/7/2013 6:35:20 PM
==================================================

==================================================
Dump File         : 100713-14991-01.dmp
Crash Time        : 10/7/2013 5:47:11 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00000031
Parameter 2       : fffffa80`071ef770
Parameter 3       : fffff880`07e5c000
Parameter 4       : fffff8a0`1c56453f
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100713-14991-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 278,512
Dump File Time    : 10/7/2013 5:48:33 PM
==================================================

==================================================
Dump File         : 100713-18688-01.dmp
Crash Time        : 10/7/2013 4:41:26 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff8a0`8ddeacfc
Parameter 2       : 00000000`00000001
Parameter 3       : fffff880`012c1409
Parameter 4       : 00000000`00000005
Caused By Driver  : Ntfs.sys
Caused By Address : Ntfs.sys+b79d0
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100713-18688-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 278,512
Dump File Time    : 10/7/2013 4:42:59 PM
==================================================

==================================================
Dump File         : 100613-42245-01.dmp
Crash Time        : 10/6/2013 8:39:42 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff8a0`9ce19dd8
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`012e5bb5
Parameter 4       : 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100613-42245-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 278,512
Dump File Time    : 10/6/2013 8:45:40 PM
==================================================

==================================================
Dump File         : 100613-23524-01.dmp
Crash Time        : 10/6/2013 7:05:40 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff6fb`41bfbbd0
Parameter 2       : 00000000`00000000
Parameter 3       : fffff800`028ce4a2
Parameter 4       : 00000000`00000002
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100613-23524-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 278,520
Dump File Time    : 10/6/2013 7:07:21 PM
==================================================

==================================================
Dump File         : 100613-58281-01.dmp
Crash Time        : 10/6/2013 5:30:38 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff8a0`93d370e8
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`010055fa
Parameter 4       : 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100613-58281-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 278,520
Dump File Time    : 10/6/2013 5:32:50 PM
==================================================

==================================================
Dump File         : 100613-14976-01.dmp
Crash Time        : 10/6/2013 1:44:58 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff8a0`82124758
Parameter 2       : 00000000`00000001
Parameter 3       : fffff880`01463a3f
Parameter 4       : 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100613-14976-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 276,592
Dump File Time    : 10/6/2013 1:46:30 PM
==================================================

==================================================
Dump File         : 100613-18142-01.dmp
Crash Time        : 10/6/2013 12:33:27 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff8a0`8b2fdf88
Parameter 2       : 00000000`00000001
Parameter 3       : fffff880`0117b920
Parameter 4       : 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100613-18142-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 276,592
Dump File Time    : 10/6/2013 12:34:57 PM
==================================================

==================================================
Dump File         : 100613-15802-01.dmp
Crash Time        : 10/6/2013 6:23:36 AM
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 00000000`00000022
Parameter 2       : fffff8a0`8f9db000
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100613-15802-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 276,536
Dump File Time    : 10/6/2013 6:25:03 AM
==================================================

==================================================
Dump File         : 100613-20373-01.dmp
Crash Time        : 10/6/2013 3:02:56 AM
Bug Check String  : KERNEL_DATA_INPAGE_ERROR
Bug Check Code    : 0x0000007a
Parameter 1       : 00000000`00000001
Parameter 2       : ffffffff`c0000005
Parameter 3       : fffffa80`0a574230
Parameter 4       : fffff680`0035d000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100613-20373-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 276,536
Dump File Time    : 10/6/2013 3:04:26 AM
==================================================

==================================================
Dump File         : 100513-22698-01.dmp
Crash Time        : 10/5/2013 9:33:18 PM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`01204fa9
Parameter 3       : fffff880`0463bd90
Parameter 4       : 00000000`00000000
Caused By Driver  : fltmgr.sys
Caused By Address : fltmgr.sys+4fa9
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100513-22698-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 276,536
Dump File Time    : 10/5/2013 9:34:58 PM
==================================================

==================================================
Dump File         : 100513-31340-01.dmp
Crash Time        : 10/5/2013 5:57:07 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00000031
Parameter 2       : fffffa80`0a297780
Parameter 3       : fffff880`08d55000
Parameter 4       : fffff8a0`0b06be08
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100513-31340-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 276,536
Dump File Time    : 10/5/2013 5:59:04 PM
==================================================

==================================================
Dump File         : 100513-24507-01.dmp
Crash Time        : 10/5/2013 3:44:49 PM
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 00000000`00000020
Parameter 2       : fffff8a0`10a90f10
Parameter 3       : fffff8a0`10a91f00
Parameter 4       : 00000000`05ffffff
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+6f880
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100513-24507-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 276,536
Dump File Time    : 10/5/2013 3:46:18 PM
==================================================
 



#14 hamluis

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Posted 09 October 2013 - 01:16 PM

Thanks :).

 

<<...we did a full clean install of Windows 7 Pro 64 bit, using a dell factory disk.>>

 

You mean that you obtained a Dell disk for this system...that reflected the O/S version currently installed?  Or do you mean that you used a disk designed for a different system?

 

Louis



#15 cdhodgdon

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Posted 09 October 2013 - 01:34 PM

I have a Dell issued master install disk that contains all versions of Dell's Window 7's O/S from Home Basic to Ultimate (32 and 63 bit's).  We use this disk when refurbishing Dell computers for others.  It contains all the drivers and files for all Dell systems.  While I do have access to Window's Install disk that are not brand/machine specific, on Dell's we use the Dell disk.

 

PS. When this system was shipped it came with Windows Pro 32 bit, but we cleaned it and install 64 bit on it, as it has the capability to run it.  We are doing this to allow full use of all available memory and other needs.


Edited by cdhodgdon, 09 October 2013 - 01:36 PM.





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