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Virus shuts my computer down even in safe mode


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3 replies to this topic

#1 tynmar12

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Posted 06 October 2013 - 03:06 PM

Hi my computer has been attacked by a virus. When I restarted and tried to run an anti virus program it kind flashed and froze. There were a few moments where I could do things but generally it was just freezing so I logged and tried again.

After I logged in again I set up msconfig to safe mode and it restarted in safe mode. The thing is 10 or so seconds after login into safe mode my laptop would log off and shut down. I can not boot into normal mode anymore and just just goes into safe mode. Quite worried. I've tried booting from a recovery disc but it's not working ( or I'm not doing it properly) I used CD and usb with Kaspersky. My computer is a Dell Cpd studio 1647. Please help. I would so appreciate it. Thank you

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 Rokowski

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Posted 06 October 2013 - 03:11 PM

Hello!
First of all i think you posted this in wrong subforum but lets not mind that..
Have you tried downloading HitmanPro ( http://www.bleepingcomputer.com/download/hitmanpro/ )?
If not i think that could fix your problem, just read all instructions on using it.
 



#3 noknojon

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Posted 06 October 2013 - 05:02 PM

Hello -

Is there a "FBI type lock screen" shown or any other screen shown at startup ?

 

Thank You -



#4 noknojon

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Posted 15 October 2013 - 08:22 PM

Hello -

Please post back if you still require help, and I will have an Expert review this.

 

Thank You -






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