Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Information and Logs


  • This topic is locked This topic is locked
8 replies to this topic

#1 757Pirate

757Pirate

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Virginia Beach, VA
  • Local time:10:42 AM

Posted 06 October 2013 - 12:49 PM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.06.03

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Bill Phillips :: BILL [administrator]

10/6/2013 11:28:16 AM
mbam-log-2013-10-06 (11-28-16).txt

Scan type: Full scan (A:\|C:\|D:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 350981
Time elapsed: 57 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 49
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1469\A0161626.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162182.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162183.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162184.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162185.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162186.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162189.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162190.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170311.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170313.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170314.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170315.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170318.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170319.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170320.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170322.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170323.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170324.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170325.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170326.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170329.dll (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170312.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170330.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170331.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170333.exe (PUP.Optional.Amonetize.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\Searchprotect\bin\ChromeModule.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\Searchprotect\bin\cltmng.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\Searchprotect\bin\CltMngSvc.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\Searchprotect\bin\FirefoxModule.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\Searchprotect\bin\InternetExplorerModule.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\Searchprotect\bin\SPHook32.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\Searchprotect\bin\SPRunner.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\Searchprotect\bin\uninstall.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\SwvUpdater\Updater.exe.vir (PUP.Optional.Amonetize.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files\Searchprotect\bin\ChromeModule.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files\Searchprotect\bin\cltmng.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files\Searchprotect\bin\CltMngSvc.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files\Searchprotect\bin\FirefoxModule.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files\Searchprotect\bin\InternetExplorerModule.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files\Searchprotect\bin\SPHook32.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files\Searchprotect\bin\SPRunner.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files\Searchprotect\bin\uninstall.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\SearchProtect\bin\ChromeModule.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\SearchProtect\bin\cltmng.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\SearchProtect\bin\CltMngSvc.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\SearchProtect\bin\FirefoxModule.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\SearchProtect\bin\InternetExplorerModule.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\SearchProtect\bin\SPHook32.dll.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Qoobox\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\SearchProtect\bin\SPRunner.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

(end)

 

 

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:39:21 PM, on 10/6/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Bill Phillips\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R3 - URLSearchHook: (no name) -  - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe"  -osboot
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1312133759218
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1362164771171
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (MSN Games – Backgammon) - http://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O24 - Desktop Component 1: Aqua Real - 7db39a0d-580f-4be9-9195-8bfcd226f6c2

--
End of file - 7722 bytes

 

 



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:42 AM

Posted 06 October 2013 - 02:09 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
      O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
      O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
      O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 757Pirate

757Pirate
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Virginia Beach, VA
  • Local time:10:42 AM

Posted 06 October 2013 - 03:32 PM

It just never stops  ... :thumbdown:

 

ESET SCAN - 27 threats

C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\Searchprotect\ffprotect\application.js.vir Win32/Conduit.SearchProtect.A application
C:\AdwCleaner\Quarantine\C\Documents and Settings\Bill Phillips\Application Data\Searchprotect\ffprotect\nsprotector.js.vir Win32/Conduit.SearchProtect.A application
C:\AdwCleaner\Quarantine\C\Program Files\Searchprotect\ffprotect\application.js.vir Win32/Conduit.SearchProtect.A application
C:\AdwCleaner\Quarantine\C\Program Files\Searchprotect\ffprotect\nsprotector.js.vir Win32/Conduit.SearchProtect.A application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1469\A0161626.exe multiple threats
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162182.dll a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162183.exe a variant of Win32/Conduit.SearchProtect.B application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162184.exe Win32/Conduit.SearchProtect.E application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162185.dll a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162186.dll a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162189.dll probably a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1470\A0162190.exe Win32/Conduit.SearchProtect.D application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170311.dll a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170312.exe a variant of Win32/Conduit.SearchProtect.B application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170313.exe Win32/Conduit.SearchProtect.E application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170314.dll a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170315.dll a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170318.dll probably a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170319.exe Win32/Conduit.SearchProtect.D application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170322.dll a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170323.exe a variant of Win32/Conduit.SearchProtect.B application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170324.exe Win32/Conduit.SearchProtect.E application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170325.dll a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170326.dll a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170329.dll probably a variant of Win32/Conduit.SearchProtect.C application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170330.exe Win32/Conduit.SearchProtect.D application
C:\System Volume Information\_restore{E8BC1793-3B1F-464E-9090-B27F25746F5E}\RP1475\A0170333.exe a variant of Win32/Amonetize.I application

 

 

BTW...I still have saved on desktop all the programs and text logs you have asked for.  You said hold on to them until you said I could get rid of them..



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:42 AM

Posted 06 October 2013 - 09:02 PM


Hello 757Pirate

ESET looks great - everything is in quarantine or in system restore


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\AdwCleaner\"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 757Pirate

757Pirate
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Virginia Beach, VA
  • Local time:10:42 AM

Posted 07 October 2013 - 11:47 AM

I have downloaded recommended programs to keep.  However, the OTCleanerit refuses to open.  Apparently Hijack this is still in the system somewhere and I also have a file ctfmon.exe that refuses to die.  Not sure how to get rid of it. 

 

Also have a "safely remove hardware" icon in startup window...I don't think I need that either..and I think its from Logitech mouse and can't remove it either. 

 

 

Other than that, all appears to be working well.  :flowers:



#6 757Pirate

757Pirate
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Virginia Beach, VA
  • Local time:10:42 AM

Posted 07 October 2013 - 11:54 AM

oops, let me amend the above ... In the start menu...when I go to a program and want to "send to" (i.e. desktop) and click on, the menu freezes. 



#7 757Pirate

757Pirate
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Virginia Beach, VA
  • Local time:10:42 AM

Posted 08 October 2013 - 07:42 PM

Thank you for all you have done!!  



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:42 AM

Posted 09 October 2013 - 09:40 AM

hELLO

TRY THIS FOR THE SEND TO PROBLEM

http://www.dougknox.com/xp/scripts_desc/xp_sendtodesktop.htm


GRINGO
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:42 AM

Posted 15 October 2013 - 09:10 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users