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programs in Add/Remove Programs missing


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19 replies to this topic

#1 Dylanz Of Dylanz

Dylanz Of Dylanz

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Posted 06 October 2013 - 05:13 AM

im running windows 7 ultimate 32 bit,core 2 duo with 2gb of ram.

late my pc has been running slower than usual and yesterday i just realized that most of the programs in "add or remove programs" in control panel is missing.it was supposed to be a long list but now it's only left with 3.i can't uninstall programs.help?

qio1.jpg


Edited by Dylanz Of Dylanz, 06 October 2013 - 05:13 AM.


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#2 noknojon

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Posted 07 October 2013 - 02:31 AM

Hi -

Is this in the Main Administrators account or another account ?

 

 

Download MiniToolBox, Save it to your desktop to run it.

Checkmark the following boxes:
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
Click Go and copy / paste the result (Result.txt).

 

 

EDIT - Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<--Full Directions Here (only post the link)

 

Thanks -


Edited by noknojon, 07 October 2013 - 02:37 AM.


#3 Dylanz Of Dylanz

Dylanz Of Dylanz
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Posted 07 October 2013 - 02:58 AM

Yes,this is the main administrator account

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by dylan (administrator) on 07-10-2013 at 15:52:15
Running from "C:\Users\dylan\Downloads\Programs"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================
127.0.0.1        help.ea.com
127.0.0.1 localhost
127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com
127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com
127.0.0.1 adobeereg.com practivate.adobe practivate.adobe.com practivate.adobe.newoa practivate.adobe.ntp practivate.adobe.ipp ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com
127.0.0.1 ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com
127.0.0.1 www.adobeereg.com wwis-dubc1-vip60.adobe.com www.wip.adobe.com www.wip1.adobe.com
127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com wwis-dubc1-vip60.adobe.com crl.verisign.net CRL.VERISIGN.NET ood.opsource.net
127.0.0.1       csc3-2010-crl.verisign.com
127.0.0.1       ocsp.verisign.com
127.0.0.1       crl.verisign.com
127.0.0.1        download.dm.origin.com
127.0.0.1        secure.download.dm.origin.com
127.0.0.1        loginregistration.dm.origin.com
127.0.0.1        achievements.gameservices.ea.com
127.0.0.1        friends.dm.origin.com
127.0.0.1        avatar.dm.origin.com
127.0.0.1        ecommerce.dm.origin.com
127.0.0.1        static.cdn.ea.com
127.0.0.1        tealium.hs.llnwd.net

There are 28 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)
TAP-Win32 Adapter V8 = Local Area Connection 3 (Hardware not present)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : dylan-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Mixed
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Anchorfree HSS VPN Adapter
   Physical Address. . . . . . . . . : 00-FF-23-ED-43-12
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 00-24-1D-B4-E1-AD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3913:aaaf:faf:4036%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, 7 October, 2013 3:47:02 PM
   Lease Expires . . . . . . . . . . : Tuesday, 8 October, 2013 3:47:25 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 234890269
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-62-C8-26-00-24-1D-B4-E1-AD
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Reusable ISATAP Interface {B46FB9EF-A08C-43CE-969E-8C3A7871DE32}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{13C75001-B5E6-483F-957B-EF948E58374E}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:f7:af8:3f57:fefb(Preferred)
   Link-local IPv6 Address . . . . . : fe80::f7:af8:3f57:fefb%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Name:    google.com
Addresses:  2404:6800:4005:c00::65
      173.194.127.72
      173.194.127.70
      173.194.127.69
      173.194.127.73
      173.194.127.78
      173.194.127.68
      173.194.127.71
      173.194.127.66
      173.194.127.65
      173.194.127.64
      173.194.127.67


Pinging google.com [173.194.127.72] with 32 bytes of data:
Reply from 173.194.127.72: bytes=32 time=63ms TTL=56
Reply from 173.194.127.72: bytes=32 time=63ms TTL=56

Ping statistics for 173.194.127.72:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 63ms, Maximum = 63ms, Average = 63ms
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=246ms TTL=53
Reply from 206.190.36.45: bytes=32 time=251ms TTL=53

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 246ms, Maximum = 251ms, Average = 248ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 19...00 ff 23 ed 43 12 ......Anchorfree HSS VPN Adapter
 10...00 24 1d b4 e1 ad ......Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.4     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.4    276
      192.168.1.4  255.255.255.255         On-link       192.168.1.4    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.4    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.4    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.4    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:5ef5:79fb:f7:af8:3f57:fefb/128
                                    On-link
 10    276 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::f7:af8:3f57:fefb/128
                                    On-link
 10    276 fe80::3913:aaaf:faf:4036/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/30/2013 07:50:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: smss.exe, version: 6.1.7600.16385, time stamp: 0x523f14e9
Exception code: 0xc0000005
Fault offset: 0x00002f2a
Faulting process id: 0x8d054
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (09/29/2013 00:14:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: smss.exe, version: 6.1.7600.16385, time stamp: 0x523f14e9
Exception code: 0xc0000005
Fault offset: 0x00002f2a
Faulting process id: 0x1708
Faulting application start time: 0xsvchost.exe0
Faulting application path: svchost.exe1
Faulting module path: svchost.exe2
Report Id: svchost.exe3

Error: (09/29/2013 11:17:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/28/2013 05:49:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: OLGame.exe, version: 1.0.11774.0, time stamp: 0x522a52ae
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x0003bc21
Faulting process id: 0xd8c
Faulting application start time: 0xOLGame.exe0
Faulting application path: OLGame.exe1
Faulting module path: OLGame.exe2
Report Id: OLGame.exe3

Error: (09/28/2013 05:29:12 PM) (Source: Application Error) (User: )
Description: Faulting application name: OLGame.exe, version: 1.0.11774.0, time stamp: 0x522a52ae
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x0003bc21
Faulting process id: 0x16f4
Faulting application start time: 0xOLGame.exe0
Faulting application path: OLGame.exe1
Faulting module path: OLGame.exe2
Report Id: OLGame.exe3

Error: (09/28/2013 03:54:50 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/28/2013 03:51:13 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/27/2013 06:41:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 29.0.1547.76, time stamp: 0x5237a3c2
Faulting module name: chrome.dll, version: 29.0.1547.76, time stamp: 0x5237a345
Exception code: 0x80000003
Fault offset: 0x0061e2a5
Faulting process id: 0xd48
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3

Error: (09/27/2013 05:26:11 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/26/2013 02:56:55 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (10/07/2013 03:49:38 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (10/07/2013 03:49:38 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (10/07/2013 03:48:18 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (10/07/2013 03:48:18 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (10/07/2013 03:48:18 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (10/07/2013 03:48:18 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (10/07/2013 03:48:18 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (10/07/2013 03:48:18 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (10/07/2013 03:48:09 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (10/07/2013 03:48:09 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535


Microsoft Office Sessions:
=========================
Error: (09/30/2013 07:50:41 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100smss.exe6.1.7600.16385523f14e9c000000500002f2a8d05401cebdc2594d0342C:\Windows\system32\svchost.exeC:\Windows\system32\smss.exe8751d399-29c6-11e3-ad6b-00241db4e1ad

Error: (09/29/2013 00:14:56 PM) (Source: Application Error)(User: )
Description: svchost.exe6.1.7600.163854a5bc100smss.exe6.1.7600.16385523f14e9c000000500002f2a170801cebcb675334171C:\Windows\system32\svchost.exeC:\Windows\system32\smss.exeb27fa1dd-28bd-11e3-9f62-00241db4e1ad

Error: (09/29/2013 11:17:05 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\Microsoft Visual Studio 10.0\Common7\Packages\Debugger\X64\msvsmon.exe

Error: (09/28/2013 05:49:42 PM) (Source: Application Error)(User: )
Description: OLGame.exe1.0.11774.0522a52aeole32.dll6.1.7601.175144ce7b96fc00000050003bc21d8c01cebc2ce4f8e948G:\Program Files\Outlast\Binaries\Win32\OLGame.exeC:\Windows\system32\ole32.dll4c2c4476-2823-11e3-8bee-00241db4e1ad

Error: (09/28/2013 05:29:12 PM) (Source: Application Error)(User: )
Description: OLGame.exe1.0.11774.0522a52aeole32.dll6.1.7601.175144ce7b96fc00000050003bc2116f401cebc2ce4f8c238G:\Program Files\Outlast\Binaries\Win32\OLGame.exeC:\Windows\system32\ole32.dll6e947e33-2820-11e3-8bee-00241db4e1ad

Error: (09/28/2013 03:54:50 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\Microsoft Visual Studio 10.0\Common7\Packages\Debugger\X64\msvsmon.exe

Error: (09/28/2013 03:51:13 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\Microsoft Visual Studio 10.0\Common7\Packages\Debugger\X64\msvsmon.exe

Error: (09/27/2013 06:41:34 PM) (Source: Application Error)(User: )
Description: chrome.exe29.0.1547.765237a3c2chrome.dll29.0.1547.765237a345800000030061e2a5d4801cebb6b881e5444C:\Users\dylan\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\dylan\AppData\Local\Google\Chrome\Application\29.0.1547.76\chrome.dll60ae59e8-2761-11e3-8aab-00241db4e1ad

Error: (09/27/2013 05:26:11 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\Microsoft Visual Studio 10.0\Common7\Packages\Debugger\X64\msvsmon.exe

Error: (09/26/2013 02:56:55 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\Microsoft Visual Studio 10.0\Common7\Packages\Debugger\X64\msvsmon.exe


=========================== Installed Programs ============================

Age of Empires III - The Asian Dynasties (Version: 1.00.0000)
Age of Empires III - The WarChiefs (Version: 1.00.0000)
Age of Empires III (Version: 1.00.0000)
ASUS nVidia Driver (Version: 1.00.0000)
ASUS Smart Doctor (Version: 5.80)
Google Chrome (Version: 30.0.1599.69)
Half-Life 2 (Addon) DZ
ImagXpress (Version: 7.0.74.0)
Java Auto Updater (Version: 2.1.9.8)
LightScribe System Software  1.10.13.1 (Version: 1.10.13.1)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
NVIDIA Control Panel 306.97 (Version: 306.97)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA Update Components (Version: 1.10.8)
Remote Control Server (Version: 1.7.5.0)
Resident Evil: Operation Raccoon City (Version: 1.0.0.0)
Utility (Version: 1.00.0002)
Xilisoft Audio Converter Pro (Version: 6.1.1.0709)

========================= Memory info: ===================================

Percentage of memory in use: 65%
Total physical RAM: 2037.49 MB
Available physical RAM: 707.07 MB
Total Pagefile: 4074.98 MB
Available Pagefile: 2319.46 MB
Total Virtual: 2047.88 MB
Available Virtual: 1917.46 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:58.59 GB) (Free:8.26 GB) NTFS
3 Drive d: () (Fixed) (Total:90.45 GB) (Free:49.27 GB) NTFS
4 Drive g: () (Fixed) (Total:232.88 GB) (Free:143.05 GB) NTFS

========================= Users: ========================================

User accounts for \\DYLAN-PC

Administrator            dylan                    fbwuser                  
Guest                    UpdatusUser              


**** End of log ****
 

http://speccy.piriform.com/results/DMEvwIIKKq2hiVUo7TYNhKq



#4 noknojon

noknojon

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Posted 07 October 2013 - 04:30 AM

Several items tend to confuse me, but it may be Temp Files blocking the system.

 

From {{13/9/2013 Definition Update for Windows Defender - KB915597 (Definition 1.157.1846.0) }} to today, you have about 150 Windows Updates force  installed on 14/9/2013 ??
It seems that you (or a previous owner) never installed Updates ?

 

It also seems that an Antivirus was not installed ....

 

 

Did you set a special Hosts file or do we need to install the basic Windows Hosts file ?
Click on the FixIt link below and just follow the basic directions -

Windows7 Hosts file restore http://go.microsoft.com/?linkid=9668866

 

Please download Malwarebytes Anti-Malware Free (aka MBAM)
* Untick the > Free Pro Trial < option at this time
* Double-click MBAM -setup.exe and follow the prompts to install the program.
* At the end, be sure to Check for Updates to be so it is current
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Scan, then click Quick Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* NOTE : You may be asked to Reboot to fully remove any found infections.
* When completed, a log will open in Notepad.
* Post the log back here.
* If you are not sure of any items, post the log and ask if it should be removed.

 

 

Please download Junkware Removal Tool to your desktop.
*Shut down your protection software now to avoid potential conflicts.
*Run the tool by double-clicking it -
*If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
*The tool will open and start scanning your system.
*Please be patient as this can take a while to complete depending on your system's specifications.
*On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

*Post the contents of JRT.txt into your next message.

 

 

Please download TFC, or Temp File Cleaner By Old Timer
Usage Instructions:
* Download TFC from the download link above and save the file on your desktop.
* Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
* Double-click on the TFC icon.
* When the program opens, click on the Start button. 
* TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
* When done, press OK to reboot your computer if required and finish the cleanup.

 

Thank You -


Edited by noknojon, 07 October 2013 - 06:02 AM.


#5 Dylanz Of Dylanz

Dylanz Of Dylanz
  • Topic Starter

  • Members
  • 171 posts
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  • Local time:02:55 PM

Posted 07 October 2013 - 10:53 AM

MBAM detected some false positives(i installed keylogger software to track usage of my pc)

 

[edit]

done as said.programs in add/remove programs still missing >.<

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.07.07

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
dylan :: DYLAN-PC [administrator]

7/10/2013 8:52:13 PM
mbam-log-2013-10-07 (20-52-13).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 278456
Time elapsed: 14 minute(s), 6 second(s)

Memory Processes Detected: 1
C:\Program Files\ProKAward2\kl.exe (PUP.KeyLogger) -> 3132 -> No action taken.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 31
HKCR\CLSID\{95458606-9753-42E8-C7C9-3B49C0A60B20} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95458606-9753-42E8-C7C9-3B49C0A60B20} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{95458606-9753-42E8-C7C9-3B49C0A60B20} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{95458606-9753-42E8-C7C9-3B49C0A60B20} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKCR\AppID\{1DD31B76-C57E-49ba-94BC-BF53F0C82CD4} (PUP.Funshion) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1DD31B76-C57E-49ba-94BC-BF53F0C82CD4} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB} (PUP.Optional.BabylonToolBar.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{11CC93E4-0BE6-4f8f-82AA-D577FB955B05} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\TypeLib\{F9BC0421-BB5C-447D-8547-BB45AFA80A4D} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\Interface\{4D89001B-5B5B-4E76-A1F5-638E49DB7A58} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\CLSID\{A8331250-FA1F-AF51-7CE7-51C0F6CCD819} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\A8331250-FA1F-AF51-7CE7-51C0F6CCD819.Addr.1 (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\A8331250-FA1F-AF51-7CE7-51C0F6CCD819.Addr (PUP.Funshion) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A8331250-FA1F-AF51-7CE7-51C0F6CCD819} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{A8331250-FA1F-AF51-7CE7-51C0F6CCD819} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A8331250-FA1F-AF51-7CE7-51C0F6CCD819} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\AddressSearch.JsObject.1 (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\AddressSearch.JsObject (PUP.Funshion) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11CC93E4-0BE6-4F8F-82AA-D577FB955B05} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\CLSID\{91878E42-FC03-4785-B513-1F9E613D1027} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\TypeLib\{D02E3AB9-7796-40CB-BDFC-20D834FE1F75} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\Interface\{FCB380C4-D350-44BE-8791-50216F4747AC} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\ASBarBroker.BDBroker.1 (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\ASBarBroker.BDBroker (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\CLSID\{FBEDBA6C-44A2-43b9-BD49-20EB6E0C4E86} (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\AddressSearch.SnavHttpProtocol.1 (PUP.Funshion) -> Quarantined and deleted successfully.
HKCR\AddressSearch.SnavHttpProtocol (PUP.Funshion) -> Quarantined and deleted successfully.
HKCU\Software\1ClickDownload (PUP.Optional.1ClickDownload.A) -> Quarantined and deleted successfully.
HKCU\Software\AppDataLow\SProtector (PUP.Optional.SProtector.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\INSTALLCORE (PUP.Optional.InstallCore.A) -> Quarantined and deleted successfully.
HKCU\Software\Systweak\RegClean Pro (PUP.Optional.RegCleanerPro.A) -> Quarantined and deleted successfully.

Registry Values Detected: 1
HKCU\Software\InstallCore|tb (PUP.Optional.InstallCore.A) -> Data: 0W1D2Z1KyB -> Quarantined and deleted successfully.

Registry Data Items Detected: 3
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.Optional.SProtect.A) -> Bad: (c:\progra~1\contin~1\sprote~1.dll) Good: () -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.Optional.SProtect.A) -> Bad: (c:\progra~1\safesa~1\sprote~1.dll) Good: () -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.OPtional.Websearch.A) -> Bad: (c:\progra~1\websea~1\sprote~1.dll) Good: () -> Quarantined and repaired successfully.

Folders Detected: 4
C:\Program Files\WebSearch (PUP.OPtional.Websearch.A) -> Quarantined and deleted successfully.
C:\Users\dylan\Local Settings\Application Data\eorezo (Adware.EoRezo) -> Quarantined and deleted successfully.
C:\Users\dylan\Local Settings\Application Data\eorezo\eorezo (Adware.EoRezo) -> Quarantined and deleted successfully.
C:\Users\dylan\Local Settings\Application Data\eorezo\eorezo\1.10 (Adware.EoRezo) -> Quarantined and deleted successfully.

Files Detected: 34
C:\Program Files\ProKAward2\kl.exe (PUP.KeyLogger) -> No action taken.
C:\Program Files\ContinueToSave\sprotector.dll (PUP.Optional.SProtect.A) -> Quarantined and deleted successfully.
C:\Program Files\SafeSaver\sprotector.dll (PUP.Optional.SProtect.A) -> Quarantined and deleted successfully.
C:\ProgramData\safe save\51dbbfef1927e.dll (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
D:\Program Files\QvodPlayer\AddIn\{A8331250-FA1F-AF51-7CE7-51C0F6CCD819}\QvodAddr.dll (PUP.Funshion) -> Quarantined and deleted successfully.
D:\Program Files\QvodPlayer\AddIn\{A8331250-FA1F-AF51-7CE7-51C0F6CCD819}\ASBarBroker.exe (PUP.Funshion) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{2BFBD0EF-3889-48BD-AA56-70ABF018F219}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{2BFBD0EF-3889-48BD-AA56-70ABF018F219}\TsuDll.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{47D7415D-2C98-444F-A6A4-64BA9C3463AB}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{47D7415D-2C98-444F-A6A4-64BA9C3463AB}\TsuDll.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{6A4A506D-A9DA-4BEB-A900-E1F8B1A9729B}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{6A4A506D-A9DA-4BEB-A900-E1F8B1A9729B}\TsuDll.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{80C95F3A-804B-4D9D-AF76-C8695B2A7DCC}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{80C95F3A-804B-4D9D-AF76-C8695B2A7DCC}\TsuDll.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{82400DC9-8EFB-4269-A082-C6D959A32F3F}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{82400DC9-8EFB-4269-A082-C6D959A32F3F}\TsuDll.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{93821DDE-8214-4B1A-A9F1-CA3648613F28}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{93821DDE-8214-4B1A-A9F1-CA3648613F28}\TsuDll.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{EEE7E5A0-4F5E-4639-A4D2-077C3504C756}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{EEE7E5A0-4F5E-4639-A4D2-077C3504C756}\TsuDll.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{F1980893-0767-4E42-ACA9-4F452A7B2A65}\Setup.exe (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\InstallMate\{F1980893-0767-4E42-ACA9-4F452A7B2A65}\TsuDll.dll (PUP.Optional.Tarma.A) -> Quarantined and deleted successfully.
C:\ProgramData\safe save\uninstall.exe (PUP.Optional.SilentInstall.A) -> Quarantined and deleted successfully.
C:\ProgramData\cOnttiynuuetoosavei\518f04c15b1d2.dll (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
C:\Users\dylan\Desktop\re6v10+4tr.exe (PUP.HackTool.Agent) -> Quarantined and deleted successfully.
C:\$RECYCLE.BIN\S-1-5-21-4176525892-722382709-2256025234-1001\$RX1J2TR.exe (PUP.AwardKeylogger) -> Quarantined and deleted successfully.
C:\$RECYCLE.BIN\S-1-5-21-4176525892-722382709-2256025234-1001\$RY5BS8D.BAK (PUP.KeyLogger) -> Quarantined and deleted successfully.
C:\$RECYCLE.BIN\S-1-5-21-4176525892-722382709-2256025234-1001\$R1ZSXFW.ZIP (VirTool.Obfuscator) -> Quarantined and deleted successfully.
C:\Users\dylan\Downloads\RESIDENT.EVIL.6.PLUS4TRN.HOG.ZIP (PUP.HackTool.Agent) -> Quarantined and deleted successfully.
C:\Users\dylan\Downloads\7ZipSetup-6Ubh0Tj.exe (PUP.Optional.Somoto) -> Quarantined and deleted successfully.
C:\Users\dylan\Downloads\7ZipSetup-dyMcXtD.exe (PUP.Optional.Somoto) -> Quarantined and deleted successfully.
C:\Program Files\WebSearch\sprotector.dll (PUP.OPtional.Websearch.A) -> Quarantined and deleted successfully.
C:\Program Files\WebSearch\uninstall.exe (PUP.OPtional.Websearch.A) -> Quarantined and deleted successfully.
C:\Users\dylan\Local Settings\Application Data\eorezo\eorezo\1.10\eorezo.cyl (Adware.EoRezo) -> Quarantined and deleted successfully.

(end)
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.4 (10.06.2013:1)
OS: Windows 7 Ultimate x86
Ran by dylan on Mon 07/10/2013 at 23:47:31.99
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Failed to stop: [Service] hshld
Successfully stopped: [Service] hsstrayservice
Successfully deleted: [Service] hsstrayservice
Failed to stop: [Service] hsswd



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\anchorfree
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\baidu
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\privitizevpninstalldates
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\softonic
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\startsearch
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\systweak
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\baidu
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\hotspotshield
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\systweak
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\facemoodssrv_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\facemoodssrv_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_1_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_1_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\privitizevpn_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskInstallChecker-1_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskInstallChecker-1_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskInstallChecker_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskInstallChecker_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_realtek-hd-audio-drivers_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_realtek-hd-audio-drivers_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_steganos-internet-anonym-vpn_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SoftonicDownloader_for_steganos-internet-anonym-vpn_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{40FE9AA1-256A-41EA-A62A-BD8B203FDDF1}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{443D1FC5-1E97-49A9-AFF0-BB06D2A8DFFD}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B8E20CD7-BAC2-4820-9AA6-1060B3AF25E2}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}



~~~ Files

Successfully deleted: [File] "C:\Windows\System32\Tasks\scheduled update for ask toolbar"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\baidu"
Successfully deleted: [Folder] "C:\ProgramData\drivercure"
Successfully deleted: [Folder] "C:\ProgramData\hotspot shield"
Successfully deleted: [Folder] "C:\ProgramData\starapp"
Successfully deleted: [Folder] "C:\Users\dylan\AppData\Roaming\baidu"
Successfully deleted: [Folder] "C:\Users\dylan\AppData\Roaming\drivercure"
Failed to delete: [Folder] "C:\Users\dylan\AppData\Roaming\hotspot shield"
Successfully deleted: [Folder] "C:\Users\dylan\AppData\Roaming\systweak"
Successfully deleted: [Folder] "C:\Users\dylan\AppData\Roaming\yourfiledownloader"
Successfully deleted: [Folder] "C:\Users\dylan\appdata\locallow\baidu"
Successfully deleted: [Folder] "C:\Program Files\baidu"
Successfully deleted: [Folder] "C:\Program Files\continuetosave"
Successfully deleted: [Folder] "C:\Program Files\hotspot shield"
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{003E9CF3-C6B2-4869-A590-5EFC10B59E8D}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{00A3BBF5-E805-4B5E-B480-2A2A9DEFC7D6}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{01D4DA4B-8AEF-4639-BFD9-5CF464672C17}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{043656D1-7B1B-44BA-B326-7C3EDFA38C81}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{05286EA6-EF18-4A33-9198-25ED386712B4}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{09F80877-5445-4F34-AF3F-D2039F0ABFB9}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{0A634C5D-D557-4245-BA61-02DB87E21F93}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{10A2D0BB-46D5-4AA0-B1A4-087EF6CE12A4}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{10A42BC8-31A0-49CA-9C25-7D2E54C68449}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{14A00971-74EA-4E08-8B2D-0C6AA2F28C48}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{156AC8CB-53C4-4498-89C3-D90E9DC0A5CF}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{1570BDCB-DAA8-41E2-BB01-D03056AFF6FD}
Successfully deleted: [Empty Folder] C:\Users\dylan\appdata\local\{18CFF4F8-45B0-4EB2-8192-94BCDC4B1796}
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~~~ FireFox

Successfully deleted the following from C:\Users\dylan\AppData\Roaming\mozilla\firefox\profiles\esmyeezn.default-1376409701622\prefs.js

user_pref("extensions.BabylonToolbar.prtkDS", 0);
user_pref("extensions.BabylonToolbar.prtkHmpg", 0);
user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
user_pref("sweetim.toolbar.previous.keyword.URL", "");
user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_DS", "");
user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_HP", "");
user_pref("sweetim.toolbar.searchguard.enable", "");
Emptied folder: C:\Users\dylan\AppData\Roaming\mozilla\firefox\profiles\esmyeezn.default-1376409701622\minidumps [90 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 07/10/2013 at 23:50:40.03
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


Edited by Dylanz Of Dylanz, 07 October 2013 - 12:04 PM.


#6 noknojon

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Posted 07 October 2013 - 09:11 PM

Hi - Sorry I was slow getting back to you. (been busy)

 

"late my pc has been running slower than usual" << Can you estimate this time for me ??

Can you also guess at the last time that you could access Control Panel > Programs and Features.

 

I was wondering how full the hard drives might be, as you have 2 listed in Speccy as installed.

Can you run Defrag on both these 2 hard drives to see if this helps the problem also.

 

Was this a standard "users" computer when you got it. or a "server" that you have adapted to Win 7 ?

 

There may be a hardware problem with the 2 HDDs, so can you tell me when this was changed ?

 

Have you had a problem running Age of Empires, as some errors show they may crash, like Description: OLGame.exe, version: 1.0.11774.0, time stamp: 0x522a52ae and while you were using Chrome.

 

 

MBAM detected some false positives << Actually they are not FP's, but listed as PUP or Potentially Unwanted Programs only. This gives you the option to check them if someone else installed the programs.

 

Thanks -



#7 Queen-Evie

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Posted 07 October 2013 - 09:23 PM

Do you have other user accounts set up? If so, go to the desktop of another account. Open Add/Remove and see if only 3 show up there.

This can be done even if the other account is a standard account which can also remove a program. If not, create one to see if the problem is replicated. You can later delete the account.

 

If you do want to remove it from a standard account and are asked for a password enter if if the admin is password protected. If there is no password click Continue or whatever it says.



#8 Dylanz Of Dylanz

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Posted 09 October 2013 - 02:11 AM

i dont remember exactly when i can access Programs and Features,but i installed a new hard drive a few weeks ago(Local Disk G) which was taken out from my spoilt netbook.Initially i have only 1 hard disk which was split into 2 partitions(Local Disk C and D).none of the hard disks were full.there was 18% free space for C(system drive),D and G have 54% and 63% free space respectively.

this is a standard desktop for home uses only.age of empires was deleted from my pc but i remember having freezes while playing it.



#9 noknojon

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Posted 09 October 2013 - 02:52 AM

none of the hard disks were full.there was 18% free space for C(system drive),

If this is used as your main HDD then I would (personally) consider it over-filled.

 

A HDD needs about 15% minimum to work and defrag correctly, so I would consider it was time to transfer picture and music files mainly to another drive or storage medium (CD / DVD etc).

 

The system shows one drive with only 14% free space, and this will not work .....

 

Disk Letter: C :Volume Serial Number: 84D609C8 Size: 59 GB Used Space: 50 GB (86%) Free Space: 8.24 GB (14%)

 

Can you see if this one will defrag, as it may be the problem -



#10 Dylanz Of Dylanz

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Posted 09 October 2013 - 12:31 PM

so i freed the disk space on C to 18% and defragmented all drives,it doesn't make a difference.

as i have only 1 user account switch to another one is impossible.hmm is there no way to fix this?



#11 Queen-Evie

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Posted 09 October 2013 - 12:53 PM

Control Panel/User Accounts. Create a temporary account for testing.

#12 Dylanz Of Dylanz

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Posted 09 October 2013 - 12:54 PM

yeah done that too.created a new account it was the same.



#13 chrisd87

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Posted 09 October 2013 - 01:25 PM

Can you open an elevated command prompt by typing cmd in search box. When cmd.exe shows up in the list, right click it and run as administrator. Once command prompt is opened, try to run a sfc /scannow to fix any corrupted windows os files.


"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 


#14 Dylanz Of Dylanz

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Posted 10 October 2013 - 01:18 AM

did sfc /scannow as instructed and it got me into big trouble.what happened:

a few minutes after doing sfc /scannow it showed BSOD so i restarted my pc and did it again.

it shows BSOD again,but this time i was unable to start my computer.never-ending BEEP sound came out of my cpu.i had to hit the restart button for many times before it could start again



#15 chrisd87

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Posted 10 October 2013 - 11:03 AM

You have some pretty bad damaged os files or bad memory it sounds like. The sfc /scannow simply restores corrupted windows files with new ones.

 

Are you able to boot into safe mode?


Edited by chrisd87, 10 October 2013 - 11:28 AM.

"Like car accidents, most hardware problems are due to driver ɹoɹɹǝ."

 





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