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Unable to get sound on the Internet


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#1 blackpoolred

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Posted 05 October 2013 - 04:28 AM

Sound is working fine, but not on any browsers I try. Was just watching a video online and the sound went. I have tried installing codecs, reinstalling flash and just about everything else in the last 48 hours but nothing seems to work - any ideas greatly appreciated.

 

Thanks



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#2 mvcdustin

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Posted 05 October 2013 - 09:06 AM

If your settings are adjusted to automatically set the sound of applications to zero, then this will work:

 

Start playing a video in YouTube on any browser and then click on on the sound button in your taskbar. Then click on "Mixer." You should be able to adjust the volume per application.

 

Hope it helps!



#3 blackpoolred

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Posted 05 October 2013 - 04:32 PM

Thanks for your help. I have tried, I think, just about everything. I am reasonably ok with computers so I have tried all the obvious things and some more complex things including creating and editing files on the registry. I have been trawling the boards and I think this is affecting thousands of people and there is not a fix for it. General consensus is that it is a Microsoft problem that they are not admitting to or providing any help with - I don't think it is a flash problem or any settings or tick boxes, as I have tried everything :)

 

Any Microsoft developers out there.



#4 hamluis

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Posted 05 October 2013 - 04:43 PM

Just clarifying...so you have normal audio from files stored on your hard drive?

 

You can play music files that are not online?

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis






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